Onboarding Program Manager at baseten | San Francisco

Join Cargomatic as a Senior Program Manager!Located in the heart of San Francisco, CA, we are seeking a passionate and driven individual to lead high-impact initiatives within our dynamic technology-driven company.Compensation: Competitive salary ranging from $140,000 to $150,000, with additional bonus potential.

About the Role:As a Senior Product Manager at Cargomatic, you will lead the charge in transforming the logistics landscape. You will collaborate closely with our engineering teams and stakeholders to define product vision, drive product strategy, and deliver innovative solutions that enhance our digital marketplace for local trucking.Key Responsibilities:- Develop and execute product strategies aligned with business goals.- Collaborate with cross-functional teams to prioritize product features and improvements.- Analyze market trends and user feedback to inform product development.- Manage product lifecycle from conception through launch and beyond.

Join Cargomatic as an Account Manager in Drayage & Supply Chain!We are seeking dynamic Account Managers to enhance our relationships with customers and drive growth in our logistics operations. This is an exciting opportunity to be part of a transformative company that connects shippers and carriers through our innovative digital freight marketplace.Location: Seattle (WA), San Francisco (CA), Los Angeles (CA), Phoenix (AZ)Employment Type: Full-Time | On-Site | ExperiencedAbout Us:Cargomatic is revolutionizing the logistics industry by providing real-time solutions that improve the efficiency and sustainability of freight movement across the busiest corridors in America. As we expand our reach, we need experienced professionals to help us strengthen customer partnerships and drive operational success.Role Overview:As an Account Manager, you will spearhead the management and expansion of customer accounts, ensuring exceptional service and satisfaction. Collaborating with various teams, you will implement solutions that enhance freight execution and yield measurable results.This position requires a daily on-site presence to maintain close ties with our customers and operations team.Key Responsibilities:Oversee a portfolio of customer accounts focusing on retention, renewal, and growth.Identify opportunities for upselling and cross-selling services.Collaborate with internal teams to ensure operational excellence and swift issue resolution.Monitor account performance metrics such as customer satisfaction (CSAT) and renewal rates.Deliver account insights and business reviews to customers and internal leadership.Contribute to revenue and profitability goals within your territory.

About UsAt Hayden AI, we are dedicated to revolutionizing the operational capabilities of transit systems and governmental organizations through cutting-edge computer vision technology.Our innovative mobile perception system not only streamlines bus lane and bus stop enforcement but also enhances transportation optimization, enabling our clients to boost transit efficiency, improve street safety, and work towards a sustainable future.About the Role:As a Senior Program Manager, you will play a pivotal role in fostering positive relationships with our clients. You will oversee various projects, including system implementations, and provide comprehensive program management throughout the project lifecycle. A thorough understanding of our products and services will be essential to assist clients effectively and to recommend optimal solutions tailored to their needs. You will act as the voice of the customer and advocate for enhancements to Hayden AI solutions to the product management, engineering, and operations teams.Responsibilities:Customer Onboarding & ImplementationLead and manage all aspects of client onboarding and implementation processes.Create and maintain a detailed implementation schedule that aligns with client needs and internal timelines.Employ the implementation playbook to effectively guide new customer deployments.Provide training to clients on Hayden AI software, ensuring a smooth transfer of knowledge.Issue Resolution & EscalationsServe as the first point of contact for operational challenges, collaborating closely with business strategy leads, operations teams, and project engineers.Proactively identify and address bottlenecks in customer workflows.Coordinate the resolution of complex issues in conjunction with the Engineering team.Monitor and manage escalations, ensuring prompt resolutions.Monitoring & Performance TrackingTrack essential customer metrics such as uptime, adoption rates, and engagement levels.Guarantee that SLAs and contractual obligations are consistently fulfilled.Provide regular updates on project milestones and performance metrics to stakeholders.

About Demandbase:Demandbase is a pioneering pipeline AI platform dedicated to enabling go-to-market (GTM) teams to automate growth at scale. Our platform provides a cohesive view of data, insights, actions, and results, allowing B2B enterprises to effectively align and implement their account-based GTM strategies with confidence. Trusted by thousands of organizations, Demandbase helps maximize revenue, reduce waste, and streamline data and technology stacks—all within a single platform.At Demandbase, we are equally committed to nurturing talent and developing cutting-edge technology. We invest significantly in our people, culture, and community. Our commitment to excellence is reflected in our recognition as one of the Best Places to Work in the San Francisco Bay Area by Fortune and as one of the 60 Best Companies to Sell For by Selling Power. We have offices located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom.Position OverviewWe are seeking a Senior Technical Program Manager to spearhead complex, cross-functional initiatives that are vital to engineering execution and product delivery. This role will bring clarity amidst ambiguity, foster alignment across teams, and enhance operational efficiency throughout the organization.In this high-visibility role, you will collaborate closely with engineering, product, and cross-functional stakeholders to drive high-impact projects from strategic planning through execution. We are looking for a TPM who can generate momentum, mitigate risks, and enhance team performance. The ideal candidate will exhibit strong ownership, sound judgment, and a practical approach to leveraging modern tools, including AI-enabled workflows, to expedite processes and facilitate informed decision-making.Location: Downtown San Francisco, hybrid work model with 2 days per week in the office.Compensation: $166,000 - $248,000

About StravaStrava is the premier application for active individuals. With a vibrant community of over 180 million athletes across more than 185 countries, Strava goes beyond mere workout tracking; it fosters collective progress, helping users form new habits and achieve personal bests. Regardless of your chosen sport or tracking method, Strava is your complete companion. Connect with your peers, surpass your goals, and ensure every effort counts. Embark on your journey with Strava today.Our mission is straightforward: to inspire individuals to embrace their best active lives. We harness the transformative power of movement to forge connections and propel people forward.Role OverviewWe are on the lookout for a Senior Technical Program Manager to spearhead intricate, high-priority security initiatives that intersect with Engineering, Infrastructure Product, Legal, Operations, and other cross-functional teams. This position will deliver dedicated program management support for security endeavors, ensuring transparent communication, efficient processes, and structured execution throughout the organization.The successful candidate will possess a robust background in managing complex technical programs, a thorough grasp of security principles, and the capacity to collaborate effectively with engineering and product teams to deliver secure, scalable solutions. You will excel in a dynamic, sophisticated atmosphere, overseeing programs from conception to delivery, mitigating risks, and ensuring alignment among various stakeholders.We embrace a flexible hybrid work model, which typically requires you to spend more than half your time on-site at our SF office — three days each week.Your ResponsibilitiesLead the end-to-end execution of multi-quarter security initiatives—including IAM upgrades, vulnerability management enhancements, compliance readiness projects, and security architecture modifications—from proposal to launch, operational rollout, and post-launch refinement.Facilitate collaboration among Engineering, IT, Product, Legal, and GRC, acting as the central point of alignment across time zones to eliminate ambiguity, streamline decision-making, and sustain progress.Manage program communications, creating clear status updates, designing and pulling key metrics, executive briefings, risk logs, and decision records to provide stakeholders at all levels with timely, actionable insights.Proactively identify and mitigate risks by executing structured assessments of dependencies, resources, and requirements.

Join Crusoe as a Senior Technical Program Manager where you will play a pivotal role in driving complex technical projects from inception to completion. You will collaborate with cross-functional teams to ensure timely delivery and adherence to high-quality standards.Your expertise will be crucial in establishing processes that enhance efficiency while navigating challenges. This is an exciting opportunity for individuals who thrive in dynamic environments and are passionate about technology and innovation.

Join Crusoe as a Senior Technical Program Manager, where you will lead transformative projects at the intersection of technology and innovation. In this role, you will be responsible for managing complex technical programs, ensuring timely delivery while collaborating with cross-functional teams. Your expertise will help shape our strategic initiatives and drive operational excellence.

Peregrine Technologies, headquartered in San Francisco and supported by major Silicon Valley investors, partners with public safety agencies, government bodies, federal clients, and private sector organizations to tackle complex challenges. The company’s AI-driven platform transforms fragmented data into actionable intelligence, providing insights that help drive faster and more informed decisions. Peregrine’s solutions reach hundreds of clients across more than 30 states and two countries, impacting over 125 million people. With ongoing growth, the team is expanding into new enterprise and international markets. Role overview The Senior Technical Program Manager will play a key role in shaping Peregrine’s core product and the underlying platform. This position involves much more than coordination: it requires building processes, clarifying complexity, and uniting teams around major initiatives and architectural decisions. The work centers on establishing effective rhythms for progress, managing risks and dependencies, and ensuring that project execution supports business goals. Improving cost efficiency and infrastructure performance, while keeping issues visible early, is also a major focus. What you will do Lead technical programs that drive product and platform development Clarify complex requirements and align teams on strategy and architecture Set and maintain project cadences to ensure steady progress Identify and manage risks, dependencies, and potential blockers Connect daily execution with broader business outcomes Improve cost management and infrastructure performance Foster transparency to support early problem detection and resolution Shaping the discipline This role offers the chance to define Technical Program Management at Peregrine from the ground up. The Senior Technical Program Manager will develop playbooks, set standards, and shape how program management drives impact across the engineering team. For those interested in building operational foundations and influencing how teams collaborate, this position provides significant influence from the outset.

Join aisafety as a Program Manager, where you will lead innovative projects aimed at enhancing safety protocols across various industries. You will work closely with cross-functional teams to ensure the successful execution of programs that align with our mission of promoting safety and efficiency.

Technical Program ManagerJoin Substrate, a pioneering force in tackling critical technological challenges in the United States. We are positioned at the cutting edge of advanced manufacturing and innovative physics, striving to revolutionize the semiconductor industry and enhance America’s technological prowess. Our team comprises elite scientists, engineers, and technical specialists dedicated to developing groundbreaking technologies.Role OverviewAs a Technical Program Manager, you will lead intricate technical programs from inception to completion, orchestrating efforts among independent scientists, engineers, and technical professionals. This role involves managing multiple interrelated workstreams where hardware development, R&D, manufacturing, and scientific validation unfold concurrently, each dependent on the other.Key ResponsibilitiesDirect technical programs that encompass hardware components and scientific validation across various simultaneous workstreams.Oversee program timelines, budgets, and resource distribution across numerous dynamic projects.Monitor critical interdependencies between R&D, hardware development, scientific validation, and manufacturing readiness.Collaborate closely with multidisciplinary scientists to convert research insights into technical specifications.Partner with hardware engineering teams for component selection, design validation, and manufacturing preparedness.Coordinate with security experts to ensure compliance with privacy and security standards across teams and projects.Manage relationships with vendors, including component suppliers, manufacturers, and testing facilities.Conduct risk assessments and implement mitigation strategies for technical and supply chain vulnerabilities.Facilitate technical evaluations and integration decisions across diverse project contributors.Report program progress, risks, and strategic recommendations to executive leadership.Develop and maintain comprehensive technical program documentation while respecting contributor independence.

Join Lambda, a pioneer in AI cloud infrastructure, where we empower countless customers ranging from AI researchers to large enterprises and hyperscalers. Our mission is to democratize access to superintelligence, making compute as essential as electricity. If you're passionate about revolutionizing the AI cloud landscape, we invite you to be part of our journey.*Note: This position mandates in-office presence at our San Jose or San Francisco locations for four days a week; our designated remote workday is Tuesday.Our Operations team is integral to delivering a seamless AI Infrastructure-as-a-Service (AI-IaaS) experience. This team is responsible for sourcing infrastructure and components, overseeing daily data center operations to ensure optimal performance, and facilitating cross-company coordination through product management to align operational capabilities with strategic objectives. By managing the entire lifecycle from procurement to deployment, our Operations team guarantees that our AI-driven infrastructure is robust, scalable, and aligned with our business priorities.Key ResponsibilitiesOversee large-scale GPU cluster deployments across data center colocation sites nationwide.Collaborate closely with Data Center engineering and operations to ensure the accurate deployment of infrastructure requirements.Advance multiple concurrent projects, evaluating risks and monitoring progress.Proactively manage dependencies and foresee/resolve execution challenges.Engage with a diverse range of cross-functional stakeholders, including Product, Engineering, and Operations, to ensure effective project execution and adherence to SLAs.Communicate progress and status updates with internal stakeholders and customer groups across various locations and time zones.Interact with stakeholders at all levels to resolve technical and scheduling issues.Cultivate strong partnerships across Lambda while leveraging your credibility and technical expertise to foster process improvements and efficiencies.Contribute to the development and expansion of new business opportunities.

Join Our Team as an Accounts Receivable Customer Reconciliation Analyst!At Cargomatic, we are a leading technology-driven logistics provider that bridges the gap between shippers and carriers through our innovative, efficient, and eco-friendly platform. With a workforce of over 500 dedicated professionals across the nation and an expanding network of freight subsidiaries, we are committed to fostering innovation, driving customer success, and cultivating a diverse and inclusive workplace.Role OverviewWe are on the lookout for a meticulous and analytical Accounts Receivable (AR) Customer Reconciliation Analyst to join our dynamic Finance team in San Francisco. This pivotal role focuses on reconciling high-volume customer accounts, analyzing discrepancies, and ensuring the precision of account balances. The ideal candidate will possess exceptional attention to detail, confidence, and robust analytical skills, particularly in Excel and reconciliation tasks.

Superhuman offers a hybrid work model in San Francisco, combining focused individual time with in-person collaboration to build trust, creativity, and a strong team culture. About Superhuman Superhuman, backed by Grammarly, develops an AI productivity platform that connects with over 1 million applications and websites. The platform brings together tools such as Grammarly's writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, an AI assistant that adapts to each user. Since 2009, Superhuman has helped more than 40 million individuals, 50,000 organizations, and 3,000 educational institutions worldwide reduce busywork and focus on what matters most. Learn more at superhuman.com and see our core values. Role Overview Superhuman is looking for a Senior Technical Program Manager to lead the evolution of Coda, following its recent acquisition. This role centers on merging flexible documentation with advanced AI to build a platform that shapes the future of work. The focus is on creating an AI-driven environment that improves user experience while ensuring human oversight remains central. What You Will Do Work closely with engineering and product teams to deliver new features that transform Coda into a dynamic, AI-native workspace Drive the scaling of Coda to serve the Grammarly user base, targeting a tenfold increase in adoption Identify and develop new product offerings to open additional monetization opportunities Navigate complex dependencies and align diverse engineering teams toward a unified vision Champion the integration of AI to enhance productivity while maintaining a strong human element Location This position is based in San Francisco with a hybrid work model.

About DEUNA DEUNA is an innovative startup transforming the landscape of global commerce with our AI-driven payments and orchestration platform, ATHIA. Designed to empower large enterprises, ATHIA enhances approval rates, minimizes costs, and opens new revenue streams. Developed by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA seamlessly integrates payment intelligence, checkout optimization, and data orchestration into one robust solution.With extensive integrations across more than 300 Payment Service Providers (PSPs) and alternative payment methods, and processing over 20% of Mexico’s digital economy through our platform, we simplify global payments through a single integration and centralized reconciliation.As we expand into the U.S. market, we aim to address the pressing needs of large retailers, marketplaces, airlines, and quick-service restaurants. Join us in redefining the future of payments! Visit https://www.deuna.com/ to explore more about us!

About UsAurora Innovation is dedicated to safely and swiftly bringing the advantages of self-driving technology to the world. Our innovative Aurora Driver is set to usher in a transformative era in mobility and logistics, ensuring a future that is safer, more efficient, and accessible for everyone.At Aurora, you’ll engage with complex challenges alongside a team of passionate and intelligent individuals, enhancing your expertise while broadening your knowledge base. Stay updated with our latest developments by visiting aurora.tech or following us on LinkedIn.Aurora seeks talented individuals from diverse backgrounds who are eager to contribute to a transportation ecosystem that enhances road safety, ensures timely delivery of vital goods, and promotes efficient and accessible mobility for all. We are currently looking for a Senior Manager, People Programs.The People Organization plays a crucial role in our business, supporting the teams that bring the Aurora Driver to life. We are in search of a dynamic and proactive Senior Manager, People Programs to guide our Program Management team and spearhead essential initiatives throughout the People Organization.This multifaceted and impactful role is tailored for a systems thinker who thrives in dynamic environments. You will serve as a versatile asset to the People team, leading significant transformations in one quarter and managing a portfolio of high-impact, shorter-term initiatives in the next. Whether collaborating with Training & Development, People Business Partners, or People Operations and Analytics, your objective remains consistent: to convert strategies into executed realities.

ABOUT US:Skip is dedicated to transforming lives through innovative powered movement solutions.We recognize that movement plays a crucial role in enhancing physical, mental, and social health, yet it remains inaccessible for approximately 2 billion individuals due to age, injury, or disability. Our goal is to create products that will restore mobility for millions, paving the way for joyful movement experiences. We envision a world where every grandparent can easily keep pace with their grandkids, ensuring no one is left behind.Founded in 2023, Skip is a dynamic start-up born from Google X, comprising a talented team of 20 professionals. With extensive cross-disciplinary expertise and strategic partnerships (notably with Arc'teryx), we are on the verge of launching the groundbreaking MO/GO, our first commercially viable wearable robotic device. Our vision extends to developing a platform for future Movewear products that will impact countless lives in the years to come.THE ROLE:We are on the lookout for a driven and versatile Technical Program Manager who is ready to navigate the complexities of pioneering a new category of consumer products.This role is central to our success, as you will serve as the linchpin among our hardware, firmware, software, and operations teams — ensuring that our multifaceted, cross-disciplinary program continues to progress while paying close attention to the vital details. You will be responsible for the integrated program plan and timeline that will bring the MO/GO to our customers.Key Responsibilities:Oversee the integrated hardware program plan encompassing mechanical, electrical, firmware, software, and supply chain components — from initial prototypes through EVT, DVT, PVT, and scaling up to over 10,000 units shipped within the next 18 months.Develop a roadmap for our hardware and cross-functional delivery milestones for the next five years, including support for multiple product lines.Facilitate structured milestone reviews, maintain risk registers, and keep decision logs to ensure that all significant developments are documented and addressed.Collaborate with hardware engineers to analyze subsystem trade-offs such as actuators, sensors, and power systems, translating findings into program-level decisions and timeline implications.Manage the software-hardware interface by coordinating between firmware, embedded systems, mobile app, and cloud teams to guarantee seamless integration across the entire stack.

About SuperhumanSuperhuman, home to Grammarly and a suite of innovative AI productivity applications, is dedicated to unlocking the superhuman potential within everyone. Our platform integrates seamlessly with over 1 million applications and websites, offering tools such as Grammarly's advanced writing assistance, Coda's collaborative workspaces, Mail's smart inbox management, and Go, our proactive AI assistant that delivers contextual help automatically. Established in 2009, Superhuman empowers more than 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally to minimize busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.We are in search of a Legal Program Manager to spearhead operational excellence and strategic execution across our Legal function, encompassing Product, Privacy, Commercial, Litigation & Employment, and Corporate & Compliance.This pivotal role acts as a force multiplier for Legal leadership by transforming priorities into structured, scalable programs that facilitate swift business movement while responsibly managing risks.You will:Drive cross-functional legal initiatives from inception to execution, ensuring alignment, accountability, and transparency for executives.Operationalize Legal’s workflows by creating scalable frameworks for intake, prioritization, governance, reporting, and knowledge management.Enhance efficiency and impact by implementing tools, automation processes, metrics, and program governance across the legal portfolio.Serve as a bridge between Legal and key stakeholders (Product, Engineering, Sales, HR, Finance, Security), proactively addressing friction and expediting decision-making.Provide leadership clarity through structured reporting, risk tracking, and a clear articulation of trade-offs and progress.

Role overview The Hardware Program Manager at meter leads complex hardware initiatives from initial planning through final delivery. This position ensures each project phase aligns with company objectives and remains on schedule. The role is based in San Francisco. What you will do Work closely with teams across disciplines to guide hardware products from concept to launch Manage project plans, set timelines, and track deliverables Monitor project progress and make adjustments to keep deadlines on track Contribute to the development of hardware solutions that enhance meter’s product offerings Location This role requires working onsite in San Francisco.