About the job
The construction sector is grappling with a critical labor shortage. As the industry reaches a pivotal moment, there is a pressing need to reimagine talent acquisition and modernize workforce strategies. Bridgit has established itself as a leader in workforce planning, collaborating with some of the largest and most sophisticated general contractors across the United States. Since our inception in 2019, we have made significant strides, and the potential for growth is immense as we continue to innovate and expand our offerings.
In the role of Onboarding Manager, you will spearhead the onboarding and implementation journey for our clients. Your expertise will empower customers to fully leverage our product, setting the stage for enduring success.
Your Responsibilities:
- Oversee the complete implementation process, including scoping, data migration, system configuration, consultations, and user training.
- Engage collaboratively with customers to gather requirements, establish timelines, and manage expectations.
- Evaluate customer data to ensure accuracy and alignment with project objectives.
- Develop and implement workflows that facilitate efficient platform adoption by clients.
- Conduct customized training sessions for customer teams, enabling them to extract maximum value from our product.
- Track and report on key implementation milestones, addressing issues proactively.
- Act as a liaison between customers and internal teams (Sales, Product, and Customer Success) to guarantee a seamless transition post-implementation.

