Onboarding Consultant - Remote in Mexico

About Lalamove Lalamove launched in 2013 in Hong Kong and has grown into a global on-demand delivery platform. Every day, millions of delivery partners use Lalamove’s technology to connect with customers and fulfill orders. The company employs over 1,600 people across Southeast Asia and Latin America. In 2018, Lalamove reached unicorn status, supported by leading venture capital firms, and continues to expand. Lalamove’s culture centers on passion, humility, determination, and follow-through. The team values people who are self-motivated, operations-focused, and bring fresh ideas. Role Overview: Driver Onboarding Lead This role leads driver acquisition and onboarding efforts in Mexico City. The Driver Onboarding Lead shapes strategies to attract new drivers, manages the onboarding process, and works to maintain a steady supply of drivers for the platform. The position aims to improve conversion rates and create an efficient, straightforward onboarding experience for every new driver.

Join Lalamove as a Driver Operations Lead for Onboarding, where you will play a crucial role in enhancing our driver onboarding process. You will lead efforts to ensure a seamless and efficient onboarding experience for our drivers, contributing to our mission of connecting people and businesses through fast and reliable delivery services.

About Owner.com Owner.com helps local restaurants grow by using advanced AI. Our technology improves SEO, marketing, and online ordering, making it easier for restaurants to increase direct orders. Instead of handing off complex software, Owner.com offers a streamlined system managed by a team with industry experience. Clients benefit from access to engineers and marketers, resources usually available only to large chains. Our Vision Owner.com exists to help independent restaurants compete and succeed online. But our mission goes further. Many local businesses struggle as large tech companies take their customers and profits. Once our restaurant solutions are fully developed, we plan to expand and support other local businesses as well. We see a future where millions of local business owners use our technology to thrive in the digital world. Read our Series C memo Company Growth Since our start in 2020, Owner.com has generated revenue in the tens of millions and processed more than half a billion dollars in online orders. Today, 1 in 5 Americans has used an Owner.com website. We have helped over 20,000 restaurant owners save nearly $200 million in fees. Our Team Our team includes talent from companies like Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire, and Stripe. As we plan for significant growth in 2026, we welcome people who want to make a difference for local businesses.

Join inetum2 as a SAP SuccessFactors Onboarding Consultant, where you will play a pivotal role in transforming client onboarding processes through SAP SuccessFactors solutions. You will collaborate with diverse teams to design, implement, and enhance onboarding strategies that optimize workforce integration and engagement.

About Doctoralia Mexico Doctoralia connects millions of patients with healthcare specialists, offering digital tools that help transform clinical practice. As a leading SaaS platform in Mexico and a global reference in digital healthcare, the company focuses on making healthcare more efficient and centered on patient needs. Role Overview: Onboarding Customer Success Specialist This role supports healthcare professionals as they join the Doctoralia platform. The Onboarding Customer Success Specialist guides new users through their first steps, builds trust, and helps them become confident with Doctoralia’s digital solutions. The goal is to set up each specialist for long-term success and support the shift toward digital healthcare. Main Responsibilities Manage the complete onboarding process for new clients, ensuring smooth integration and early confidence with the platform. Train and guide healthcare professionals in using Doctoralia’s digital tools, adapting training to each specialist’s needs. Spot areas for improvement during onboarding and suggest practical solutions to improve the user experience. Track each client’s progress in the early stages, anticipating and resolving issues before they become obstacles. Work closely with Product and Support teams to share user feedback and help improve Doctoralia’s solutions. Professional Profile Experience: 1 to 2 years in Customer Success or Account Management, handling a portfolio of 100-150 clients. Tech Savvy: Comfortable working in startup, marketing, or advertising settings. Data-Driven: Able to read and analyze data to improve campaign results. Location This position is based in Mexico City.

Join pearltalent as a Sales Operations & Onboarding Coordinator, where you will play a pivotal role in supporting our off-price retail and consumer packaged goods (CPG) division. In this fully remote position, you will be responsible for streamlining sales operations and ensuring a seamless onboarding experience for new team members.

About WatershedWatershed is a pioneering enterprise sustainability platform, empowering companies such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens to effectively manage climate and ESG data. Our platform facilitates the generation of audit-ready metrics for both voluntary and regulatory reporting, including CSRD, while actively driving meaningful decarbonization efforts. We are eager to welcome team members who are passionate about product development, thrive in a mission-driven startup environment, and are excited to contribute to cultivating the culture of an expanding team.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and a remote workforce across the US and Europe, we believe you will find an inspiring opportunity with us!The RoleAre you enthusiastic about building exceptional technology and fostering great teams? As Watershed scales its world-class engineering team, we are establishing an office in Mexico City and seek a founding Engineering Technical Lead. This role offers the unique opportunity to build a team from the ground up and shape the culture of our new office.As the Tech Lead for our Engineering teams, you will be a seasoned engineer responsible for directing the team’s technical vision, ensuring alignment with other teams’ product areas, and maintaining high technical and operational standards. Hands-on coding will be a vital aspect of your role.Reporting to the founding Engineering Manager in CDMX, you will collaborate with engineering leadership and Watershed’s co-founders to establish a successful team in Mexico City, complementing our thriving engineering teams in San Francisco, New York City, and London.Key Responsibilities:Lead a co-located team of 4-8 engineers tasked with developing our Supply Chain product module.Collaborate closely with the Engineering Manager, Product Manager, and Designer to shape the team’s product and architectural vision.Work alongside peer tech leads and domain experts in the US and UK to harmonize standards, roadmaps, and execution, and engage in our Technical Lead forum to enhance our architecture and accelerate development velocity.Act as a hands-on partner and mentor for engineers leading the design and implementation of specific features or projects.

Join our dynamic team at Multiplica Talent as a Global IT Lead. In this pivotal role, you will oversee and drive the strategic direction of our IT initiatives across multiple regions. You will collaborate with cross-functional teams to ensure the seamless integration of innovative technologies that enhance our operational efficiency and customer experience.

Join Wing, a pioneer in transforming work dynamics for companies globally! We seek a Bilingual Lead Generation Specialist to cultivate strong business relationships, acquire sales leads through diverse channels, and collaborate with our sales and marketing teams to drive successful campaigns. This role involves database management, follow-ups, market research, and lead qualification, ensuring a seamless lead generation process.

About Lab49Lab49 is a prestigious NYC-based consultancy renowned for designing tailored technology solutions in collaboration with the top financial institutions globally. Established in 2002, our mission is to infuse Silicon Valley's engineering excellence into Wall Street. Our portfolio includes a multitude of impactful projects across global investment banks and buyside firms, focusing on distributed systems, high-performance automation, enterprise UX, cloud solutions, and data-driven platforms.At Lab49, we pride ourselves on our collaborative approach, where engineers engage directly with clients to craft and implement production systems. By merging technology, design, and business acumen, we tackle real-world challenges with a commitment to quality, performance, and clarity.Role OverviewWe are currently seeking a skilled Tech Lead to oversee the comprehensive technical implementation of digital products for our esteemed clients within the finance sector. This leadership role involves mentoring engineers, collaborating with designers and product teams, and transforming interactive design concepts into scalable, production-ready applications. You will report directly to the Head of the Global Interactive Design Team.Your ResponsibilitiesAs a Tech Lead, you will be the driving force behind project direction and success. You will take ownership of the technical strategy and delivery of client projects while enhancing the productivity of your engineering team. This role is hands-on; you will design systems, write critical code, guide architectural choices, and ensure the team consistently delivers top-quality results, even in your absence.Collaboration is key, as you will work closely with client stakeholders, designers, product partners, and Lab49 leadership to ensure that our solutions are technically robust, aligned with business goals, and executed with excellence.This position offers a hybrid work model, requiring you to be in the office 1-3 days per week in central Mexico City (Insurgentes Sur).

About WatershedWatershed is a leading enterprise sustainability platform empowering organizations such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens to effectively manage climate and ESG data. Our platform assists in generating audit-ready metrics for voluntary and regulatory reporting, including CSRD, and drives impactful decarbonization initiatives. We are in search of passionate individuals who embrace product innovation, thrive in a mission-driven startup environment, and are eager to contribute to the vibrant culture of our expanding team.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, and Mexico City, alongside a remote workforce across the US and Europe, we invite you to consider joining us in our journey!The RoleAre you a technology enthusiast who enjoys building exceptional teams? As we expand our world-class engineering presence, we are establishing a new office in Mexico City and are on the lookout for our founding Engineering Technical Lead. This position offers the unique opportunity to not only build a team from the ground up but also to shape the culture of an entire office.The Tech Lead will be a seasoned engineer responsible for guiding the technical vision of the team, ensuring alignment with other product areas, and maintaining high technical and operational standards. Hands-on coding will be a crucial aspect of this role.You will report directly to the founding Engineering Manager in CDMX, collaborating with them, Engineering leadership, and Watershed’s co-founders to ensure the success of the new team in Mexico City. We have already established successful engineering teams across our offices in San Francisco, New York City, and London.In this role, you will:Lead a co-located team of 4-8 engineers responsible for our Supply Chain product module.Collaborate closely with the Engineering Manager, Product Manager, and Designer to drive the team’s product and architectural vision.Work alongside peer tech leads and domain experts in the US and UK to align standards, roadmaps, and execution. Participate in our Technical Lead forum to guide our architecture and enhance our velocity.Act as a hands-on mentor for engineers tasked with leading the design and implementation of specific features or projects.

Overview:As the Lead of Account Services in Mexico, you will spearhead a dedicated team responsible for nurturing our vital retail partnerships. Your primary objective will be to develop a high-achieving team while executing strategies aimed at establishing us as the premier sportswear brand. Your leadership will play a crucial role in forging robust partnerships with our Sales team and accounts, efficiently managing purchase orders, and collaborating with logistics to ensure prompt product delivery that supports sales initiatives and maximizes account potential. A vital aspect of this position is creating strong operational relationships with our Key Accounts, serving as a bridge between Key Accounts and our internal teams at On.Your Responsibilities:Pioneer the establishment of the Account Services function in Mexico, in collaboration with the Americas Supply Chain leadership and commercial partners.Act as a key strategic ally in sales strategy, driving overall success by utilizing data-driven insights to inform strategic decisions in close partnership with the Head of Mexico Supply Chain and Director of Americas Account Services, highlighting the significance of cross-functional collaboration with sales, marketing, and global teams.Recruit, mentor, and develop a team of specialists and coordinators, providing strategic direction and fostering a collaborative and high-performing environment.Challenge existing processes by offering innovative solutions to enhance operations, thereby solidifying the relationship between On and our partners.Identify and address risks to ensure on-time deliveries, achieve sales targets, and meet strategic objectives.Establish a communication framework that promotes frequent, authentic, and transparent dialogue between Account Services and Sales, discussing On’s order book actions, challenges, and improvements that support the growth of wholesale partners.Oversee escalations from the Warehouse regarding significant account movements, critical business issues, or operational changes that may have far-reaching implications, either through Pillar meetings or direct communication with meeting leaders.

Join Canva as a Mexico Content Lead and play a pivotal role in shaping our content strategy tailored for the Mexican audience. You will lead a dynamic team focused on creating engaging and culturally relevant content that resonates with our users. Your creative vision and strategic mindset will help elevate Canva's presence in the region, ensuring our messaging is not just heard but felt.

Role Overview PlataCard is hiring a PyME Compliance Lead to oversee compliance for our financial services aimed at small and medium-sized businesses in Mexico. This position shapes how we meet regulatory requirements and maintain trust with our SME clients. What You Will Do Lead compliance initiatives across the organization Monitor business operations to ensure adherence to relevant regulations Support PlataCard’s mission to deliver financial solutions for SMEs in Mexico Location This role is based in Mexico.

As the Education Growth Lead at Canva, you will play a pivotal role in shaping the future of our educational initiatives. Your expertise in driving growth and engagement will help us expand our reach within educational institutions, ensuring that more students and educators harness the power of design. Collaborate with cross-functional teams to develop innovative strategies that resonate with our target audience, ultimately enhancing the learning experience.

Join our expanding team at powdevs as a seasoned Quality Assurance Lead with expertise in Software QA/QE. You will play a pivotal role in our Agile software development team, contributing your knowledge to enhance our rapidly evolving payments processing platform. If you thrive in an engaging and challenging work environment, we would love to have you on board.As a Quality Lead, you will oversee daily embedded testing within our Agile Delivery team, effectively balancing hands-on technical responsibilities with mentorship, workload distribution, and inter-team collaboration. You will work closely with your manager to evaluate and refine QA artifacts, tools, and strategies, ensuring that testing practices across all divisions are well-coordinated and seamlessly integrated into a robust regression and performance testing suite.

We are seeking a dedicated and experienced Quality Assurance Lead to join our dynamic team at inetum2. In this role, you will be responsible for overseeing the quality assurance process, ensuring that our products meet the highest standards of quality and reliability. You will lead a team of QA specialists to develop and implement testing strategies, manage testing activities, and collaborate with development teams to enhance product quality.

At Jellyfish, we celebrate the unique contributions of each individual, believing that our diverse backgrounds and perspectives are our greatest strengths. Our mission is to empower every team member to realize their full potential and foster a collaborative atmosphere. As an equal opportunity employer, we are committed to inclusivity, ensuring that all qualified candidates are considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics.Jellyfish is a global digital marketing agency that uniquely combines technology, creativity, and data expertise to guide our clients on their digital journeys. Our dedication to diverse perspectives drives our innovative strategies, challenging norms and crafting impactful narratives for our clients and their audiences. Join us in creating a future where business growth aligns seamlessly with personal fulfillment.Job OverviewThe Generative AI Transformation Lead plays a pivotal role in facilitating a client's transition from a previous agency, ensuring a smooth onboarding experience and the effective implementation of Pencil Pro. This position focuses on optimizing marketing, advertising, and content production workflows through Generative AI to enhance efficiency, performance, and innovation. Collaborating closely with the Client Management lead, you will build and lead a creative production team specializing in GenAI, aligned with the transition strategy. The ideal candidate will possess exceptional client-facing skills, a thorough understanding of AI-driven creative production, and the capability to spearhead transformation initiatives.Key Responsibilities:Client Onboarding & Transition Management: Oversee the onboarding process for new clients, facilitating a smooth transition from their previous agency while aligning expectations and workflows with Jellyfish's AI-driven strategies.AI-Driven Content & Marketing Optimization: Identify and capitalize on opportunities to enhance marketing, advertising, and content production using Pencil Pro, driving efficiency and performance at scale.Strategic Implementation of Generative AI: Collaborate with client stakeholders to develop innovative workflows that integrate Generative AI into their creative and marketing operations.Cross-Functional Collaboration: Coordinate with internal teams across strategy, creative, media, data, and technology to ensure cohesive execution of projects.

Position OverviewAs a Delivery Driver, you will play a vital role in our operations by:Executing package deliveries along assigned routes within Mexico City.Ensuring each shipment arrives safely and on time.Maintaining consistent communication with supervisors to report progress and any issues.Providing friendly and professional service to both internal and external clients.