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Experience Level
Experience
Qualifications
To thrive in this role, candidates should possess a strong background in IT support, excellent problem-solving skills, and a passion for customer service. Ideal candidates will have experience with hardware and software troubleshooting, as well as knowledge of networking concepts. Strong communication skills are essential.
About the job
mks2technologies seeks an On-site IT Customer Service Engineer to join the team in Austin, TX. This position acts as the primary contact for IT support, assisting clients with technical issues to help keep their daily operations running smoothly.
Key responsibilities
Diagnose and troubleshoot technical problems directly at client sites
Offer clear, practical solutions and support
Maintain attentive and timely customer service with every client interaction
Work location
This role is fully on-site in Austin, TX. Regular presence at client locations is required.
About mks2technologies
mks2technologies is a forward-thinking technology company dedicated to providing innovative IT solutions. Our team is committed to excellence, and we foster a collaborative environment that encourages professional growth and development.
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mks2technologies seeks an On-site IT Customer Service Engineer to join the team in Austin, TX. This position acts as the primary contact for IT support, assisting clients with technical issues to help keep their daily operations running smoothly. Key responsibilities Diagnose and troubleshoot technical problems directly at client sites Offer clear, practical solutions and support Maintain attentive and timely customer service with every client interaction Work location This role is fully on-site in Austin, TX. Regular presence at client locations is required.
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Apr 3, 2026
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