On-site IT Customer Service Engineer

Join Fluidstack: Pioneers in Intelligent InfrastructureAt Fluidstack, we are at the forefront of creating infrastructure for advanced intelligence. Collaborating with leading AI labs, government entities, and enterprises like Mistral, Poolside, and Meta, we strive to deliver compute power at unprecedented speeds.Our mission is to make Artificial General Intelligence (AGI) a reality. Driven by passion and urgency, our team is dedicated to building world-class infrastructure, treating our customers' outcomes as our own. If you are motivated by a sense of purpose, have a passion for excellence, and are ready to work diligently to shape the future of intelligence, we invite you to join us.Your RoleWe are looking for an experienced Colocation Site Selection Manager to spearhead our procurement strategy for data centers across the United States. In this key role, you will be tasked with identifying and assessing colocation opportunities at powered land sites that are conducive to large-scale data center development. You will negotiate lease agreements with Colocation Providers and Data Center Operators.With an existing portfolio exceeding 600MW in colocation data center assets, our goal is to expand to a multi-GW scale within the next year. Your expertise will be crucial to our success, and you will collaborate closely with our data center team to ensure that colocation sites meet the scale and design requirements of our clients.Key ResponsibilitiesConduct thorough site due diligence to evaluate colocation-ready powered land and development sites, including:Assessing the robustness of utility and behind-the-meter power solutions at 200MW+ scale.Evaluating the buildability of land parcels through title documentation, land surveys, geotechnical reports, and environmental studies.Understanding permitting requirements for each colocation site and their impact on our construction timelines.Foster relationships with colocation providers, brokers, landowners, and developers to ensure no viable site is overlooked.Perform vendor due diligence, including on-site audits with specialist engineers.Collaborate with our DC Design team to guarantee that colocation sites align with our latest technical specifications.Manage capacity planning and forecasting across all clients and regions to ensure colocation capacity is available for both existing and new projects.

Join Fluidstack as a Site Selection ManagerAt Fluidstack, we are at the forefront of creating the infrastructure for cutting-edge intelligence. Collaborating with leading AI labs, global governments, and major enterprises such as Mistral, Poolside, and Meta, we are unlocking computing capabilities that operate at lightning speed.Driven by the urgency to realize Artificial General Intelligence (AGI), our team is composed of highly motivated individuals dedicated to delivering exceptional infrastructure. We prioritize our customers' success, reflecting our commitment in the systems we build and the trust we cultivate. If you are passionate about meaningful work, driven by excellence, and ready to contribute tirelessly to the evolution of intelligence, we invite you to join us in shaping the future.Role OverviewWe are looking for an accomplished Site Selection Manager to spearhead our procurement strategy for our US data center portfolio. This pivotal role involves identifying and assessing powered land opportunities ideal for large-scale data center development while negotiating lease agreements with Data Center Operators.With a current US portfolio exceeding 600MW in data center assets, we aim to scale this to multi-GW capacity within the next year. Your expertise will be instrumental in driving this expansion and ensuring our sites meet the scale and design requirements of our clients.Key ResponsibilitiesPerform comprehensive site due diligence to assess powered land and development sites, including:Evaluating the stability of utility and behind-the-meter power solutions at scales exceeding 200MW.Assessing land parcel buildability through thorough reviews of title documents, land surveys, geotechnical reports, and environmental studies.Understanding permitting requirements and their impact on our construction timelines.Cultivate and maintain strong relationships with brokers, landowners, and developers to ensure we capitalize on every viable site opportunity.Conduct vendor due diligence, including on-site audits with specialized engineers.Collaborate closely with our Data Center Design team to ensure sites align with our latest technical specifications.Manage capacity planning and forecasting across all clients and regions to guarantee availability for current and upcoming projects.Work alongside our Finance team to assess multi-year infrastructure investments and related cost structures.Lead commercial negotiations to secure favorable lease agreements.

Role overview The Site Management Team Supervisor at Spectrum Asset Management guides operational activities across designated territories from the Austin, Texas office. This leadership role works closely with Division Leadership and the Manager of Site Inspections to reinforce community engagement, uphold compliance with property codes and governing documents, and help shape a positive company culture. Key responsibilities Direct daily operations in partnership with the Manager of Site Inspections to ensure efficiency across divisions. Maintain open communication among the Site Management Team, division leaders, and the Manager to keep efforts aligned with company objectives. Address client inquiries with professionalism, maintaining high service standards. Mentor and train team members, conduct performance reviews, and encourage a collaborative, growth-oriented environment. Coordinate with local leadership to ensure site management practices support long-term organizational goals. Assist with strategic planning to improve service delivery and resolve operational issues. Additional duties Oversee departmental functions in line with Spectrum Asset Management’s strategic vision and standards. Maintain an expert understanding of property codes relevant to all assigned markets. Interpret and apply governing documents accurately and clearly. Demonstrate strong working knowledge of backend systems and tools, including CINC Manager, CINC Systems, Spectrum and JellyBird apps, and CINC WebAxis. Promote collaboration between teams across divisions. Conduct quarterly audits and reviews of property bullet point forms to ensure compliance and understanding. Who succeeds here This role fits a proactive, detail-oriented leader who prioritizes operational excellence and is dedicated to supporting both team and organizational success in site management.

The Site Management Team Supervisor at Spectrum Association Management is based in Austin, Texas and plays a key role in supporting division leadership. This supervisor manages assigned geographic territories, working closely with the Manager of Site Inspections to strengthen community engagement and ensure compliance with property codes and governing documents. This position involves making recommendations on site portfolios and collaborating with both the Manager of Site Inspections and local division leaders to address challenges. The supervisor works to improve service delivery, oversees daily operations, and helps shape a positive workplace culture. Supporting long-term planning and development for the division is also a core part of the role. Main responsibilities Maintain clear communication between the Site Management Team, the Manager, and local division leaders to keep everyone aligned with company goals. Respond to client questions and concerns in a professional manner to support strong client satisfaction. Mentor and train team members, lead performance reviews, and encourage a collaborative environment that supports growth and new ideas. Work with local division leadership to ensure site management activities support broader organizational objectives and contribute to the division’s ongoing success. Who succeeds in this role Those who are proactive, detail-oriented, and committed to high standards in site management tend to thrive in this position.

Join exowatt as a Site Facilities Manager in Austin, TX, where you will play a pivotal role in overseeing the facilities operations and ensuring optimal performance of our site. Your expertise will contribute to creating a safe and efficient environment for our team.

Join Fluidstack as a Sourcing Manager for Contractors & Site ServicesAt Fluidstack, we're revolutionizing the infrastructure for advanced intelligence by collaborating with leading AI laboratories, government agencies, and enterprises, including Mistral, Poolside, Black Forest Labs, and Meta. Our mission is to enable compute capabilities at unprecedented speeds.With a strong commitment to making Artificial General Intelligence (AGI) a reality, our highly driven team is dedicated to building world-class infrastructure. We view our customers' success as our own and take immense pride in the systems we create and the trust we cultivate. If you are passionate about impactful work, dedicated to excellence, and eager to help accelerate the future of intelligence, we welcome you to join our innovative journey.About the RoleAs a Sourcing Manager for Contractor Workforce & Site Services at Fluidstack, you will spearhead the strategy for sourcing, onboarding, and sustaining the skilled workforce essential for our rapid deployment across various sites. This role encompasses the procurement of contract labor from regional trade unions and national staffing agencies, as well as the management of site support services including amenities such as hotels, transportation, and personal protective equipment (PPE). You will also collaborate with our Recruiting team on contract-to-hire processes and develop workforce training programs that enhance community trade capabilities.Close collaboration with Data Center Operations, Construction, and Finance departments will be critical to ensure labor resources align with our ambitious deployment schedule.Your ResponsibilitiesEstablish and oversee a multi-tier supplier network for contract labor including low-voltage electrical contractors, CDU installation and maintenance technicians, facility operations staff, security personnel, structured cabling teams, and general site services contractors.Create preferred supplier lists and MSA/SOW frameworks to facilitate swift mobilization at new site locations, incorporating pre-negotiated rate cards and qualification standards.Stay informed about union jurisdiction maps (IBEW, NECA, BOMA-affiliated trades) and ensure compliance with applicable prevailing wage laws, Davis-Bacon, and local labor agreements.

About ZiplineZipline is the world's leading drone delivery service, dedicated to providing equitable access to food, medicine, and essential goods across the globe. We build and operate the largest autonomous logistics system worldwide, ensuring timely and reliable delivery of critical supplies. Operating on four continents, we make a delivery every 30 seconds and have successfully completed millions of deliveries, including blood, vaccines, medical supplies, food, and retail products.Our clientele includes major healthcare systems, government agencies, retailers, restaurants, and global enterprises that depend on our services to save lives, minimize emissions, enhance economic opportunities, and ensure rapid delivery from point A to point B. Our drone technology is just 15% of what we've developed to facilitate seamless and dependable global operations.Our innovative system strengthens supply chains, alleviates congestion, and offers individuals their time back. With over 140 million commercial autonomous miles safely flown, Zipline is transforming access to healthcare, consumer goods, and food worldwide.We operate on a global scale and seek practical problem solvers who excel in real-world challenges and rapid growth. Our team is driven by the desire to create systems that have a direct and significant impact on people's lives while scaling the future of logistics. We are looking for individuals who think from first principles, enjoy facing challenges, and can achieve the extraordinary at unprecedented speeds.About You and The RoleAs a Site Acquisition Manager, you will spearhead our network expansion efforts. This is a high-stakes deal-making role for an elite closer who relishes the pursuit, engages in high-volume outreach, and transforms “no” into binding agreements. You will manage the entire site acquisition process: from sourcing, qualification, negotiation, and contracting to securing signatures and handing off to the relevant teams while maintaining a consistently full pipeline.You will collaborate closely with cross-functional teams (including Real Estate Development, Legal, Design/Engineering, Finance, and Operations), but you will be the primary deal owner, responsible for the pace, quality, and results. This role is ideal for someone who thrives in an autonomous environment, operates swiftly with a structured approach, and views ambitious targets as the norm.This position can be based in various locations within our Central Region territory, with expected domestic travel of up to 20%.

About FluidstackAt Fluidstack, we are pioneering the infrastructure for abundant intelligence. We collaborate with leading AI labs, governmental bodies, and enterprises—including Mistral, Poolside, Black Forest Labs, and Meta—to facilitate computation at lightning speed.Our mission is to transform Artificial General Intelligence (AGI) into reality. Our team is driven by a sense of urgency and a commitment to excellence in building world-class infrastructure. We view our customers' success as our own, taking pride in the systems we create and the trust we cultivate. If you are purpose-driven, passionate about quality, and prepared to work diligently to accelerate the future of intelligence, we invite you to join us in shaping what’s next.Position OverviewWe are on the lookout for a Commissioning Site Manager specializing in Data Centers, experienced in overseeing chilled water systems, HVAC, Electrical Systems, BMS, EPMS, and comprehensive commissioning tasks for our high-performance Data Centers. This position demands a profound understanding of pre-commissioning and commissioning processes across all levels (1–5). You will coordinate with stakeholders while serving as the Owner’s Commissioning Site Manager for general contractors, designers, and vendors across various projects and sites.

Join saronic as a Site Quality Manager (NDT Level 3) in Austin, Texas. In this pivotal role, you will oversee the quality assurance processes, ensuring compliance with industry standards and fostering a culture of continuous improvement. You will lead NDT (Non-Destructive Testing) initiatives, mentor a team of professionals, and interact with clients to ensure their quality expectations are met.

About Base Power CompanyAt Base Power Company, we are at the forefront of revolutionizing the energy landscape in America. Our mission is to redefine the future of electricity by implementing a widespread network of distributed battery systems. We are not just a power company; we are a collective of engineers, operators, and creative thinkers dedicated to addressing the intricate challenges of our time and fostering a resilient and sustainable energy grid.About the RoleWe are currently seeking a detail-oriented and skilled Technical Site Surveyor to evaluate customer sites for battery installation compatibility. This role requires thorough analysis of submitted site photos, collaboration on installation configurations, and ensuring adherence to electrical codes. The Site Surveyor will also produce specialized drawings for unique installations and may occasionally conduct field surveys.Key ResponsibilitiesAnalyze customer-provided site documentation and photos to assess installation feasibility and compatibility.Work closely with customers to clarify site specifics and finalize installation plans.Interpret and implement relevant electrical codes to ensure safe installations.Create precise drawings for complex or non-standard installation scenarios.Communicate installation requirements and potential challenges to internal teams effectively.Maintain accurate records of site survey evaluations and customer interactions.Occasionally perform in-person site surveys to troubleshoot issues or verify conditions.Provide technical support and insights to installation teams based on survey findings.Propose enhancements to the site survey review process to improve efficiency.

Join Saronic as a Civil/Site Engineer specializing in Infrastructure, where you will play a pivotal role in designing and implementing innovative engineering solutions. You will collaborate with a diverse team of professionals to ensure the successful execution of infrastructure projects, enhancing the quality and sustainability of civil engineering.

Join Restaurant365 as a Site Reliability Engineer II, where you'll play a vital role in ensuring the availability, performance, and reliability of our systems. You will collaborate with cross-functional teams to design, implement, and maintain robust infrastructure solutions that enhance our operational efficiency.

In 2024, cybercrime rates are anticipated to escalate, as evidenced by the FBI's IC3 report, which highlighted a staggering loss of over $16 billion. The real estate sector, unfortunately, remains a prime target for cybercriminals, particularly through investment fraud and BEC scams. At CertifID, we are committed to combating this threat by offering a secure platform that authentically verifies the identities of transaction participants, validates wire transfer instructions, and identifies potential fraud attempts. Our innovative technology is engineered to reduce risks, ensuring that every transaction is executed with utmost confidence and security.Our success hinges on our exceptional team. Recognized as one of the Best Startups to Work in Austin, we proudly made the Inc. 5000 list and received the award for Best Culture by Purpose Jobs for three consecutive years. Our core values and vision for a world without wire fraud guide us as we strive to create a dynamic work environment where every team member can make a significant impact in enhancing security and combating fraud.Position Overview:We are on the lookout for a Senior Site Reliability Engineer (Senior SRE) to spearhead reliability enhancements within our production SaaS environment. You will play an essential role in developing scalable infrastructure models, advancing our observability efforts, optimizing incident response, and collaborating with engineering teams to integrate reliability into system design and deployment.This position is tailor-made for a seasoned Senior SRE who thrives on tackling intricate operational challenges, building automation solutions, and mentoring fellow engineers.

At TerraFirma, we are revolutionizing the way earth is moved for construction projects. Established by former SpaceX engineers and supported by Bain Capital Ventures, we are transforming construction into a faster, more affordable, and safer process.Our Story & MissionWhile at SpaceX, we contributed to the creation of the largest rocket ever built, launched the most extensive satellite constellation, and provided connectivity to millions globally. Our experience taught us that infrastructure is the backbone of progress.At Starbase, the primary obstacle to launching missions to Mars was not the rocket itself but the slow, costly, and complex infrastructure needed around it. We faced challenges with buildings, roads, utilities, and waste management, and constructing them consumed more time and resources than it should have.From our experiences, we realized that it does not have to be this complicated or expensive to lay the groundwork for progress. We understood that the same engineering principles that advanced space exploration could be applied to infrastructure. By simplifying, iterating, accelerating, and automating the construction process, we can usher in a new era of building.Speeding up infrastructure development fuels progress across all fields, creating a self-sustaining engine to tackle humanity’s most significant challenges. The innovations we cultivate on Earth will pave the way for future technologies that will enable human settlement on Mars.Job OverviewIn this role, you will generate the detailed quantity takeoffs that drive TerraFirma’s estimating process for earthworks and site development projects. Collaborating closely with estimators, engineers, and project managers, you will translate civil plans and field conditions into precise, actionable quantities that guide our bidding process.This position requires a keen attention to detail and a focus on execution. You will take ownership of takeoff outputs for grading, excavation, utilities, paving, and related scopes, while also enhancing the speed, accuracy, and consistency of how we price our projects. As our internal estimating tools and processes evolve, you will help refine the systems that make takeoff faster and more reliable.

For over 25 years, Realtor.com® has stood as the premier online platform trusted by real estate professionals, seamlessly connecting buyers, sellers, and renters with invaluable insights and expert advice to discover their ideal home. Our comprehensive suite of tools not only transforms the real estate landscape, but also aids consumers in navigating one of life's most significant decisions—making it simple, intuitive, and empowering.Join us in our mission to enable more individuals to find their way home by dismantling barriers, fostering meaningful connections, and instilling confidence with expert guidance.About the RoleWe are on the lookout for a Staff Site Reliability Engineer to become a vital member of our newly established Operations Excellence organization, reporting directly to the Director of Operations Excellence. This pivotal position will define the reliability, observability, and operational excellence of our platform infrastructure that serves millions of users. As a Staff SRE, you will take on a technical leadership role, mentoring others and establishing best practices, while influencing architectural decisions to empower our team of 600+ engineers in delivering outstanding customer experiences.You will engage with crucial platform systems, including EKS infrastructure, Skyway (CI/CD), Frontdoor (Tyk API Gateway), Pantheon (Apollo GraphQL Federation), and our observability stack, all while implementing chaos engineering practices and spearheading cost optimization initiatives that yield measurable ROI.We are committed to employing the best tools to expedite problem-solving. You will be expected to adeptly utilize AI coding assistants and LLMs to enhance development speed, generate boilerplate code, and troubleshoot intricate debugging scenarios. In addition to basic usage, this role demands the critical judgment to assess AI-generated outputs for security, performance, and accuracy. You should be comfortable incorporating AI tools into your daily tasks to minimize repetitive work, allowing you to concentrate on high-impact architectural and strategic engineering challenges.What You'll DoPlatform Reliability & InfrastructureDesign and maintain highly available AWS infrastructure, including EKS clusters, Fargate (ECS), and multi-region architectures.Take ownership of the reliability of essential services: Skyway (CI/CD), Frontdoor (Tyk), Pantheon (Apollo GraphQL), and associated infrastructure.Establish SLIs, SLOs, and error budgets for Tier 1/2/3 systems; lead architectural reviews focused on reliability and cost-efficiency.Drive...

Join Ramboll Group as a Principal in Site Investigation and Remediation, where you will lead high-impact projects aimed at environmental sustainability and remediation solutions. Utilize your extensive expertise to oversee complex site investigations, implement innovative remediation strategies, and collaborate with multidisciplinary teams to drive project success. You will be the key point of contact for clients, ensuring regulatory compliance and delivering exceptional results.

About Base Power Base Power is a US-based power company focused on transforming the energy grid. The team works to build a decentralized power system by deploying distributed batteries across the country. Engineers, operators, and problem-solvers at Base Power address major challenges in the energy sector together. Role Overview: Deployment Engineer – Site Survey This Deployment Engineer position connects field operations with systems engineering. The role centers on improving how Base Power evaluates, approves, and executes hardware deployments at multiple locations. The engineer will refine site survey processes and set configuration standards to keep deployments consistent, secure, and reliable. Key Responsibilities Design and maintain internal tools and automated workflows to scale site survey reviews and make data ingestion across systems more efficient. Act as the technical authority for hardware configurations, setting and enforcing criteria for deployment approvals. Define, document, and uphold high standards for site survey reviews, supporting safety, consistency, and operational efficiency as deployment volume grows. Use SQL and analytics tools to examine field data and installation results, spot process bottlenecks, and drive improvements in deployment operations. Build internal dashboards with tools such as Python, JavaScript, or Retool to provide real-time insights into the site survey pipeline and key metrics. Work closely with Field Operations, Hardware Engineering, and Software teams to turn deployment challenges into engineering solutions and technical requirements. Develop and maintain detailed documentation for review criteria, internal tools, configuration standards, and operational processes. Location: Austin, TX

About SB Energy SB Energy, headquartered in Redwood City, California, develops, builds, owns, and operates advanced energy and data center infrastructure projects across the United States. Backed by SoftBank and Ares, the company has delivered over 3 gigawatts (GW) of operational capacity since 2019 and maintains a multi-GW pipeline focused on both energy and data center infrastructure. SB Energy combines technology and execution to address America’s growing energy needs efficiently and affordably. The team invests in new approaches, including an AI-driven digital platform, to deliver energy infrastructure that is reliable, responsive to local demand, and built for the future. Working at SB Energy SB Energy values an entrepreneurial mindset, strong work ethic, and a collaborative approach. The company is growing quickly and brings together professionals who are committed to shaping a sustainable future for energy and technology in the United States. The Site Operations Lead role is based in Austin, Texas.

At TerraFirma, we’re transforming the construction industry by innovating how we move earth. Established by former engineers from SpaceX and supported by Bain Capital Ventures, we are dedicated to automating construction processes to enhance speed, reduce costs, and improve safety.Our Vision & PurposeHaving contributed to monumental projects at SpaceX, including the development of the largest rocket and the launch of an unprecedented satellite constellation, we have learned that effective infrastructure is key to progress.At Starbase, we identified that the biggest challenge in launching missions to Mars wasn't the rocket itself, but the slow, expensive, and complex infrastructure required to support it. Essential services such as buildings, roads, utilities, and communications took far more time and resources than necessary.This realization led us to apply our engineering skills to infrastructure challenges. By introducing principles of simplicity, speed, and automation to construction, we can initiate a new era in building practices.Advancing infrastructure is vital for progress across all sectors, creating a sustainable mechanism to address humanity's greatest challenges. The innovations we create today will pave the way for future technologies that facilitate human settlement on Mars.Position SummaryAs a Junior Estimator, you will play a key role in generating precise cost estimates for earthworks and site development projects. Collaborating with estimators, engineers, project managers, and business development teams, you will translate project plans, on-site data, and pricing inputs into competitive proposals.This entry-level role is ideal for those eager to gain practical experience in heavy civil estimating. You will assist with takeoffs, pricing, bid organization, subcontractor and supplier coordination, and refining the estimating process, all while laying the groundwork for your growth into a proficient estimator.