About the job
At Hometrack, we are innovating the mortgage experience for lenders, brokers, and consumers through our cutting-edge digital valuation, property risk decisioning, and extensive property data services. Our team and culture are fundamental to achieving this mission, and our office is pivotal in uniting our diverse teams.
We are on the lookout for a friendly, organized, and dependable Office Manager & Receptionist to serve as the welcoming face of our company and to drive our daily operations. Reporting directly to the Director of People, this role is central to our business, blending exceptional front-of-house service with proactive office management.
As the first point of contact for visitors, you will be a trusted ally to our internal teams, ensuring that our physical workspace embodies Hometrack’s professional standards, inclusive culture, and high-performance environment.
Key Responsibilities
Office Operations & Facilities
Oversee the daily operations of the Hometrack office, ensuring it is safe, clean, and fully functional at all times.
Serve as the primary liaison for building management, security, cleaning services, and facilities providers.
Handle mail, deliveries, inventory, and the procurement of kitchen and office supplies.
Reception & Hospitality
Act as the initial point of contact for all clients, candidates, partners, and visitors, providing a professional and inviting experience.
Manage the front desk, answer and direct incoming calls, and oversee visitor sign-in protocols.
Organize catering and hospitality for external meetings and events.
Onboarding & Internal Support
Prepare workstations and office access for new employees.
Conduct office tours and assist new hires in acclimating to Hometrack from day one.
Collaborate with the People and IT teams to ensure an efficient and organized onboarding process.
Space & Meeting Management
Coordinate the booking and setup of meeting rooms throughout the office.
Partner with IT to ensure AV equipment is operational and ready for meetings and presentations.
Maintain shared spaces to consistently reflect Hometrack’s professional brand.
Culture & Events
Lead the planning and execution of internal events, team lunches, celebrations, and seasonal activities.
Contribute to a welcoming, inclusive, and engaging workplace culture.
