About the job
The Office Assistant for Gynecologic Oncology at Luminis Health supports daily operations in an ambulatory clinic setting in Annapolis, MD. This position focuses on welcoming patients, managing registration and scheduling, and assisting with a range of office tasks using a computerized practice management system. Maintaining patient medical records and ensuring confidentiality are key responsibilities. The Office Assistant also helps create a positive experience for patients, whether in person or over the phone, and works closely with physicians and other staff to keep the office running smoothly.
Main Responsibilities
- Greet patients, register them accurately, and update information in the practice management system. Work with insurance companies and medical offices to secure referrals and verify coverage.
- Perform scanning and abstracting of documents as needed.
- Request and obtain patient records from other healthcare facilities when necessary.
- Handle incoming office calls, schedule appointments, relay messages, and direct calls appropriately.
- Support the daily business operations of the office.
Qualifications
- High school diploma or GED required. Completion of an accredited training program preferred.
- At least one year of clerical or billing experience in a medical office preferred.
- Strong customer service background highly preferred.
Certification Requirements
- If acting as a bilingual or multilingual interpreter, certification in Medical Interpretation is required.
Working Conditions
This role generally does not involve exposure to blood-borne pathogens. Reasonable accommodations are available for individuals with disabilities, in line with the Americans with Disabilities Act.

