NOC Engineer (UAE National) - Join Our Dynamic Team

Help AG is seeking a passionate and skilled Emirati national to become a vital part of our Security Operations Centre (SOC) team in the role of Security Analyst. If you possess a robust understanding and enthusiasm for network security, you may find this opportunity to be an excellent fit for your career growth.The Security Analyst will play a critical role in monitoring a variety of security technologies and events utilizing our Security Information and Event Management (SIEM) tool. This position involves identifying and responding to IT security incidents effectively.Key Responsibilities:Implement operational processes and procedures for the analysis, escalation, and assistance in the remediation of critical information security incidents.Utilize the Splunk/Log Rhythm/Qradar SIEM tool to correlate and analyze events to uncover IT security incidents.Perform detailed log file analysis, including forensic assessments of system resource access.Ensure quality and accuracy in customer report reviews.Monitor various security technologies, including SIEM, IDS/IPS, firewalls, switches, VPNs, and other security threat data sources.Provide technical assistance for managed services through inbound requests via phone and electronic means.Respond promptly to support and threat cases within documented SLA timelines.Document actions taken in cases to ensure effective communication internally and to customers.Resolve issues independently while understanding escalation protocols.Stay informed about the current threat landscape and participate in knowledge sharing among analysts.Contribute to the creation of technical articles for internal knowledge bases.Perform other essential duties as assigned, including working rotating shifts in a 24/7 operational environment.

Join Help AG as a skilled and dedicated Service Renewals Specialist (UAE National) within our dynamic Service Operations Team. In this pivotal role, you will manage all commercial and administrative responsibilities associated with our information security services. Your expertise will be essential in creating, documenting, and processing service contracts while ensuring their timely renewal. Collaborating closely with the Business Development team, you will prepare and provide all necessary information for contract closure and renewal, actively identifying upselling and cross-selling opportunities within existing contracts. You will also maintain accurate and up-to-date information regarding contract assets at all times.

Join Help AG, a leading security solutions provider, as a dynamic and driven Security Analyst. This role is perfect for individuals with a keen interest in network security and a solid understanding of security technologies. The Security Analyst will play a pivotal role in monitoring and analyzing security events through our advanced Security Information Event Management (SIEM) tool, ensuring the timely detection and resolution of IT security incidents.Key Responsibilities:Analyze and assess critical information security incidents by following detailed operational processes and procedures.Utilize SIEM tools such as Splunk, Log Rhythm, and Qradar to correlate and analyze security events.Conduct thorough log file analysis, including forensic investigations of system resource access.Ensure accuracy and quality in customer reports.Monitor a variety of security technologies, including SIEM, IDS/IPS, firewalls, switches, and VPNs.Provide timely technical assistance for managed services through phone and electronic channels.Document interactions and actions accurately to facilitate internal and external communication.Stay informed about the evolving threat landscape and participate in ongoing knowledge sharing with peers.Work in rotating shifts within a 24/7 operational environment.

Help AG is seeking a skilled and dedicated Security Consultant (UAE National) to effectively manage and address support requests from our esteemed customers. The successful candidate will respond to inquiries via email and phone, adhering to Help AG’s structured support workflow. Key responsibilities include:Managing internal and external escalations efficiently.Maintaining continuous communication with customers regarding tickets, projects, and updates.Providing on-site support as a resident engineer when necessary.Utilizing tools for ticket management and time tracking accurately, ensuring thorough documentation of all interactions.Timely follow-up on escalations and issues.Contributing to projects, proof of concepts, and maintaining meticulous documentation.Striving for customer satisfaction, professionalism, and delivering high-quality service in all duties.

Join Help AG as a Business Development Manager (UAE National) and take charge of driving growth within a specific sector of the Middle East market. In this pivotal role, you will identify and pursue new business opportunities for our range of products and services while collaborating closely with Help AG's management and vendor partners. Leverage our robust marketing initiatives, esteemed reputation, and a team of top-tier security experts to effectively engage with potential customers. You'll communicate Help AG's offerings through various channels, including phone, email, and face-to-face meetings, while serving as the primary contact for clients throughout their journey.To succeed in this role, you should possess a minimum of 3 to 5 years of proven experience in the Gulf region, specifically in IT networking or information security. Your background should include strong capabilities in presentations, demonstrations, proposal development, and responding to RFPs and tenders. You should also be adept at identifying key decision-makers and stakeholders, engaging in management-level discussions, and negotiating effectively. Familiarity with leading Information Security tools and vendors such as Juniper, F5, Blue Coat, and RSA is highly advantageous.

Help AG is seeking a dynamic and skilled Product Specialist to innovate and enhance our cybersecurity offerings into scalable, revenue-generating managed services through our telecommunications partners across the UAE. This position transcends conventional product management; the Product Specialist will play a pivotal role in designing, packaging, launching, and scaling managed security services, effectively merging technical excellence with commercial viability.

Join Help AG, the leading cybersecurity service provider in the Middle East, where over 25 years of expertise empowers us to deliver top-notch information security solutions to enterprise businesses and government entities. Our strategic consultancy is tailored to meet diverse requirements, ensuring our clients evolve securely and maintain a competitive edge in today's digital landscape.Why Choose Help AG?At Help AG, we are committed to fostering a dynamic environment for professionals who are ready to be change agents. We seek talented individuals who aspire to push the boundaries of technology and contribute to our mission of client success. If you are passionate about excellence in IT and are on the lookout for challenging opportunities that ignite your inner drive, we invite you to explore a career with us.

Role Overview Help AG is hiring a Finance Assistant (UAE National) to support the Accounting and Operations team in Dubai. This position focuses on maintaining accurate financial records and helping ensure compliance with relevant regulations. The Finance Assistant plays a key part in delivering reliable figures to management and other departments. What You Will Do Assist with daily financial operations and data entry Help prepare and review financial reports for accuracy and compliance Work closely with team members in accounting, operations, and other departments Suggest improvements to processes that could increase efficiency Who We’re Looking For UAE National Strong attention to detail Comfortable working with numbers and financial data Collaborative approach and willingness to work across teams This role offers the chance to contribute ideas and support the company’s growth while building experience in finance and operations.

Help AG is seeking a skilled and motivated Associate Security Engineer to join our Managed Security Controls unit. This position offers an exceptional opportunity to gain practical experience in network security, identity management, and endpoint protection technologies. You will collaborate with seasoned engineers on impactful projects aimed at safeguarding enterprise environments.

Help AG seeks an enthusiastic People, Performance & Culture Associate to oversee all aspects of PPC operations throughout the employee lifecycle. This pivotal role ensures seamless procedures, fostering a positive employee experience while enhancing engagement and satisfaction. Responsibilities include managing payroll, compensation and benefits packages, revising and implementing company policies, conducting regular employee feedback and performance evaluations, and maintaining accurate employee records.Key ResponsibilitiesManage daily operations and maintain strong employee relationships.Perform accurate data entry and ensure timely updates to systems.Prepare and format official letters and necessary documentation.Assist in payroll administration and related processes.Address employee inquiries and concerns, consolidating feedback for continuous improvement.Ensure all employment records pertaining to hiring, transfers, promotions, and terminations are processed and maintained.Communicate human resources policies, procedures, laws, and standards to both new and existing employees.Contribute to the development and implementation of policies, processes, and tools across the organization.Support performance management initiatives and employee surveys.Assist with ad-hoc projects such as insurance renewals, wellness campaigns, and employee engagement programs.Facilitate the hiring process and onboarding administration, including interviews, resume reviews, and reference checks.Coordinate exit processes for departing employees.Provide assistance in other functions as required.

Help AG is seeking a highly skilled Cyber Trust Advisory Consultant (UAE National) to play a crucial role in the hands-on execution of consultancy projects focused on governance, risk management, and compliance services. You will ensure the successful delivery of projects within budget and timelines while leading initiatives related to third-party cybersecurity risk management, data classification consulting, business impact analysis, risk assessments, and compliance documentation.This position requires a proactive individual who can work independently and collaboratively within cross-functional teams, guided by project or program managers. You will contribute to the development of policies and procedures, deliver impactful awareness presentations, and ensure compliance with relevant standards across various jurisdictions where Help AG operates.

Help AG is seeking a dynamic and skilled Product Manager to oversee the complete lifecycle of our Managed Security Services (MSS) offerings in the UAE and international markets. This pivotal role will transform MSSP capabilities into scalable cybersecurity solutions that promote recurring revenue, facilitate cross-border market growth, and ensure exceptional customer experiences across enterprise, government, and regulated industries.The ideal candidate will blend commercial ownership with regional market expertise and execution excellence within a multi-country operational framework.

Join Deliveroo as a Sales Operations Analyst and play a vital role in driving operational excellence within our dynamic sales team. As a UAE National, you will leverage your unique insights to enhance our sales strategies, optimize processes, and contribute to the overall success of the organization.

Help AG is seeking an enthusiastic and skilled Associate Offensive Cybersecurity Consultant (UAE National) to join our dynamic team in Dubai. This role involves a multitude of responsibilities within the realm of cybersecurity and penetration testing, ensuring robust security measures across various platforms. The selected candidate will engage in the following critical activities:Conducting comprehensive vulnerability assessments and penetration testing for web applications.Performing detailed web application audits.Executing mobile application penetration testing for both iOS and Android platforms.Reviewing source code and conducting software assurance maturity audits.Participating in red teaming exercises and infrastructure security assessments.Executing both internal and external penetration testing.Engaging in vulnerability research to identify potential security threats.

Are you a UAE National eager to embark on a fulfilling career in cybersecurity? At helpag, we are thrilled to offer various roles uniquely designed for UAE Nationals in the exciting field of cybersecurity. These positions aim to enhance our cybersecurity framework through effective planning, execution, and oversight of various cybersecurity initiatives across the organization. By joining us, you will play a crucial role in fortifying our security posture while collaborating with diverse teams and aligning with our national cybersecurity objectives.Key ResponsibilitiesYour Contributions Will Include:We are building a robust team of UAE Nationals to fill pivotal roles in various cybersecurity domains, such as:Security Operations Center (SOC) and Threat HuntingNetwork Security (including Next Generation Firewalls, Routing & Switching)Digital Forensics & Incident Response (DFIR)Vulnerability Management & Penetration Testing (VAPT)Governance, Risk & Compliance (GRC)Cloud, Application, and OT/ICS SecurityBusiness Development (Sales)What You'll Be Engaged In:Depending on your specific role, you may:Monitor and respond to cyber threats in real time.Configure, maintain, and manage firewalls.Assist in investigations, digital forensics, and incident response.Conduct assessments and bolster defenses through rigorous testing.Drive compliance and risk management activities.Contribute to cybersecurity awareness, training, and capability enhancement.Ideal Candidate Profile:UAE Nationals who are passionate about securing the nation’s digital landscape.Bachelor’s degree in Computer Science, Information Security, IT, Computer Engineering, or a related field.Open to fresh graduates or professionals with relevant experience.

Join Help AG as an Incident Response and Forensic Investigation Specialist, a pivotal role for U.A.E Nationals passionate about cybersecurity. In this position, you will engage in both off-site and on-site incident response operations, utilizing a variety of security technologies. Your expertise will guide clients through the complexities of security incidents, employing best-practice digital forensic techniques to analyze IT and security systems, enabling the detection, validation, and mitigation of cybersecurity threats. Become an integral member of our Cyber Defence team within the Managed Security Services (MSS) unit, where your knowledge and interest in incident response and digital forensics can truly shine.

Help AG is hiring a Guest Relations Specialist & Office Administration professional in Dubai. This position is open exclusively to Emirati Nationals. The role blends guest relations with daily office administration, ensuring visitors receive a warm welcome and the workplace remains organized and efficient. The position also provides broad administrative support to various departments and helps coordinate activities across the company. Key Responsibilities Maintain a tidy, visually appealing office environment at all times. Monitor and restock supplies, stationery, and equipment as needed. Coordinate repairs and improvements with internal staff and external vendors. Arrange refreshments and catering for meetings and guest visits. Oversee preventive maintenance checks and coordinate equipment repairs. Manage contracts with service providers, including maintenance and catering agreements. Welcome and guide visitors, ensuring a smooth and professional experience from arrival to departure. Maintain office presentation and readiness for guest interactions. Personally greet and assist visitors, staying attentive throughout their visit. Process documents for completion, signatures, and filing according to company procedures. Ensure documents and communications meet company standards. Track and report on corporate and operational projects as required. Update internal internet and intranet systems with news and information. Conduct research and draft correspondence or reports as needed. Assist employees with office supply, business card, and mobile phone requests. Manage employee enrollment in corporate systems to ensure proper access. Coordinate training sessions with vendors and customers for internal and project needs. Verify project completion and close out projects in internal systems as per agreements. Location This role is based in Dubai, United Arab Emirates. Eligibility Applicants must be UAE Nationals (Emirati).

Join Help AG as a Finance Assistant and play a vital role in supporting our Accounting and Operations team. We are seeking a dedicated and skilled individual who can ensure the accuracy and efficiency of our financial operations. Your contributions will guarantee that management and relevant departments have access to reliable data while adhering to all regulatory standards. This position not only aids in the company's growth but also encourages process improvements through your innovative ideas and commitment to excellence.As a part of this role, you will collaborate with various departments, handling a range of responsibilities, including:Collecting and analyzing data from various sources.Preparing, issuing, and posting sales invoices.Creating detailed financial reports and documentation as necessary.Responding to inquiries via phone and email.Generating reports such as timesheets and customer records upon request.Assisting in communication and information collection for vendors and business partners.Booking and posting supplier invoices.Processing payments and managing transactions in bank portals.Conducting vendor and intercompany reconciliations.Preparing reconciliation reports for petty cash, credit cards, and Noqoodi.Posting journal and bank entries, including bank reconciliation.Preparing purchase orders for overhead expenses.Monitoring and calculating rebates.Allocating mobile bills.Undertaking any other ad hoc duties as assigned.

Join Egis Group as a Graduate Architect, where you will have the opportunity to contribute to innovative architectural projects in a dynamic environment. We are looking for a talented UAE National who is passionate about design and eager to learn and grow within our team.