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Night Shift Manager - London

RelayLondon - On-site
On-site Full-time

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Experience Level

Manager

Qualifications

To thrive in this role, candidates should possess:- Proven experience in operational management within a fast-paced environment.- Strong leadership skills complemented by effective communication abilities.- Aptitude for problem-solving and decision-making in challenging circumstances.- Proficiency in leveraging data for performance tracking and enhancement.

About the job

Relay is revolutionizing the logistics landscape for the digital age. With backing from Europe’s largest logistics Series A fundraising of $35 million, led by visionary investors Plural, Relay is scaling at an unprecedented rate, outpacing 99.98% of venture-backed startups. We are building an exceptionally talented team, poised to redefine the logistics industry.

Relay’s Mission is to eliminate barriers in commerce. Today, exorbitant delivery costs serve as an unrecognized tax on e-commerce, dictating what products can be sold online and limiting access for many. We aspire to create a world where goods move freely among individuals, enhancing the online shopping experience for everyone.

THE TEAM
• A dynamic group of approximately 110 professionals, with more than 50% engaged in engineering, product design, and data analytics.
• Over 45 advanced degrees in fields such as computer science, mathematics, and operations research.
• Handling thousands of data points meticulously captured, calculated, and analyzed for every parcel.

The Opportunity

Please note: This is a night shift position.

As the Night Shift Manager at Relay, your responsibilities include:

  • Supervising sortation operations during your shift to ensure performance targets are consistently met.

  • Assisting in the recruitment, onboarding, and training of site operatives.

  • Inspiring, leading, and coaching your team to achieve high-performance standards.

  • Maintaining and enhancing health & safety standards.

  • Identifying opportunities to enhance efficiency and service quality.

  • Collaborating with stakeholders to ensure the overall success of the site.

Who Will Excel in This Role?

  • Demonstrated experience in a fast-paced operational or warehouse setting.

  • A proactive leader with exceptional communication and team-building capabilities.

  • Ability to think critically, resolve problems, and make informed decisions in high-pressure situations.

  • Comfortable utilizing data to track performance and implement improvements.

About Relay

Relay is at the forefront of transforming logistics. With substantial investment and a commitment to innovation, we are creating a frictionless commerce experience that benefits everyone involved in the online shopping ecosystem. Join us in our mission to make logistics smarter and more efficient.

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