Night Concierge/Porter

Join Our Team as a Receptionist!We are seeking a dedicated and professional Receptionist who will be the first point of contact for our guests, providing a warm welcome and exceptional service. In this role, you will manage check-in and check-out processes and assist guests with their inquiries throughout their stay.Salary: £19,000, plus a complimentary Zone 1-6 travel card.Location: Primarily based in Acton, with occasional shifts in Notting Hill.Work Schedule: 5 days per week, with flexibility required (including weekends), typically working 9 hours per day, totaling 45 hours per week, with potential for additional hours.Start Date: As soon as possible.

JOB DESCRIPTIONPosition Title: ReceptionistReports To: Front Office SupervisorsAt International Students House, we are a distinctive student center dedicated to providing accommodation, social engagement, and support services tailored for both UK and international students in the vibrant city of London. The Receptionist role primarily involves managing front desk operations with opportunities for cross-training in Reservations. The position requires working in two shifts: the Early shift from 07:45 to 15:30 and the Late shift from 15:15 to 23:00.We are seeking a personable, well-presented, and proactive individual who can thrive in a fast-paced environment while delivering exceptional customer service. Strong numeracy skills and effective communication abilities are essential for this role.Key Responsibilities• Welcome guests and ensure efficient service delivery both in person and over the phone while managing the Receptionist email inbox.• Address residents’ inquiries regarding billing, departure dates, vacation periods, and room changes.• Perform reception tasks including check-ins and check-outs, billing, report generation, equipment rentals, and processing payments.• Maintain a cash float and adhere to all financial procedures.• Understand the ISH reservations system, respond to accommodation requests, and handle reservations for short stays, including individual and group bookings.• Conduct tours of bedrooms and communal facilities for prospective residents and representatives from educational institutions as needed.• Collaborate closely with the Accommodation office, Duty Managers, Housekeeping, Conference, Car Park, and Maintenance staff.• Issue contractor passes and radios, maintaining accurate records on sign-in sheets.• Manage lost property and parcels efficiently.• Provide support to the Reservations team during weekends and evenings, including managing the accommodation inbox.• Train new staff and provide cross-training for colleagues as necessary.• Carry out any other reasonable tasks as required.Work ScheduleThe work pattern consists of six working days followed by three days off, alternating between early and late shifts, averaging a 34-hour workweek. Some Bank Holiday work will be required, for which overtime or an alternate day off will be provided.Salary & BenefitsThe annual salary for this position is £21,400, with a variety of additional benefits available.

Join Our Team as a Part-Time Receptionist!We are looking for a dedicated and professional Part-Time Receptionist to be the first point of contact for our guests. This role requires 18 hours a week, typically across two days, where you will ensure a seamless check-in and check-out experience while addressing guest inquiries with a warm and welcoming demeanor.Key Responsibilities:Maintain cleanliness and organization in the Front Office and surrounding areas.Assist guests with their needs throughout their stay, ensuring a high-quality experience.Monitor and manage the log book and shift handover information.Stay informed about current room rates, promotions, and operational details.Develop a thorough understanding of the Front Office System, room types, and hotel services.Handle reservation modifications and changes as necessary.Be knowledgeable about the hotel's occupancy, arrivals, and departures.Generate “Back Up Reports” for each shift.Manage mail, package, and message handling protocols.Provide guests with directions and information about hotel facilities.Notify the Guest Relations Department about VIP arrivals.Facilitate room changes when required, adhering to necessary procedures.Dress Code: Adhere to hotel grooming standards and maintain a clean and professional appearance at all times.

Join Our Team as a Receptionist!We are looking for a dedicated and professional receptionist to become the welcoming face of our organization. This position offers a competitive hourly wage of £9, with the opportunity for a temporary to permanent placement.Working Hours: 5 Days a week, 40 hours per week. Shifts will be scheduled between 6:45 AM - 3:15 PM or 2:45 PM - 11:15 PM.As a receptionist, you will report directly to the Reception Manager and play a crucial role as the first point of contact for our guests and members. Your responsibilities will include greeting visitors, managing check-ins and check-outs, and addressing any inquiries or concerns they may have. You'll also assist with reservations and handle phone calls in a professional manner.The ideal candidate will possess previous experience in a hotel or club reception environment and thrive in a fast-paced setting where multitasking is essential. Excellent verbal and written communication skills in English are a must.What We Offer:Competitive salaryCreative and supportive work environmentGenerous recognition and reward programsClothing allowanceComplimentary meals in the staff canteenFree laundry and dry cleaning for work attireAutomatic enrollment in the company's pension scheme

JOB TITLE: ReceptionistDEPARTMENT: Front OfficeREPORTING TO: Reception ManagerJOB SUMMARY: As a Receptionist, you will be the first point of contact for our guests, providing a warm and professional welcome. You will efficiently manage check-in and check-out services while assisting guests with their inquiries throughout their stay.DRESS/APPEARANCE: Adherence to hotel grooming standards and personal hygiene is essential. Uniforms must be clean and well-presented at all times.DUTIES AND RESPONSIBILITIES:Maintain cleanliness and organization of the Front Office and surrounding areas.Ensure a seamless and professional guest experience through effective management by the front of house team.Review and follow up on information from the log book and handover documentation.Stay informed about current room rates, packages, discounts, and promotions.Develop thorough knowledge of the Front Office System, room types, hotel services, and operating hours.Assist with making and modifying reservations.Stay updated on the hotel’s occupancy status, arrivals, departures, and conferences.Generate “Back Up Reports” for each shift.Understand and follow mail, package, and message handling procedures.Provide guests with accurate directions to hotel locations and guest rooms.Notify the Guest Relations Department of VIP arrivals.Facilitate room changes as necessary while following proper procedures.Communicate with the housekeeping department regarding requests and current room availability.

Join Our Team as Head Housekeeper at a 4-Star Deluxe Hotel in London!We are seeking an enthusiastic and dedicated Head Housekeeper to lead our housekeeping team and maintain the exceptional standards of our luxurious hotel. You will oversee a team of approximately 17-18 staff members, including supervisors, linen porters, and room attendants. This full-time position typically starts around 7:30 AM, with a commitment of 40 hours per week.Your primary responsibilities will include managing daily operations, ensuring the highest levels of guest satisfaction, and upholding our hotel's strict housekeeping standards. You will play a crucial role in planning, organizing, and developing the housekeeping department's overall operations, while also focusing on staffing, scheduling, training, and staff development.We offer a competitive salary ranging from £26,000 to £30,000 annually, depending on experience, along with performance-based bonuses. Ideal candidates will possess senior housekeeping experience in a 4 or 5-star hotel setting.Only candidates eligible to work in the UK or holding a valid UK work permit/visa will be considered for this position.

Join Qurious Associates Limited as a Data Scientist and contribute to innovative data-driven projects. In this role, you will analyze complex data sets, derive actionable insights, and work collaboratively with cross-functional teams to enhance decision-making processes.

Key Responsibilities:Foster and maintain meaningful relationships with guests, partners, and colleagues to create unforgettable experiences.Manage the concierge desk efficiently, providing a sophisticated and personalized service.Offer comprehensive information about the property and the vibrant city of London.Design and execute intricate itineraries tailored to exceed guest expectations.Oversee the team of Luggage Porters and Door Persons to ensure seamless operations.

Join our dynamic team at wshgroup as a Night Receptionist! In this role, you will be the first point of contact for guests during the night shift, ensuring a warm welcome and providing exceptional customer service. Your responsibilities will include managing guest check-ins and check-outs, handling inquiries, and maintaining a secure and orderly front desk environment.

Join our team as a Maintenance Engineer, where you will play a vital role in ensuring the seamless operation of engineering and maintenance tasks within our prestigious hotel. As a key member of the Maintenance Department, you will be responsible for general property upkeep and implementing energy conservation measures to promote sustainability.This position requires an Electrical Qualification and offers a flexible rota schedule from Monday to Sunday, with shifts available from 8:00 AM to 4:30 PM and 10:30 AM to 7:00 PM.

Join our dynamic team at WSH Group as a Receptionist. In this pivotal role, you will be the first point of contact for clients and visitors, managing front desk operations, and ensuring a warm welcome to all. Your responsibilities will include answering phone calls, scheduling appointments, and maintaining a tidy reception area.

Join our esteemed team at The Langham, London as a Night Receptionist, where exceptional hospitality and service excellence are paramount. We are searching for a dedicated professional who can uphold our reputation for delivering unparalleled guest experiences.In this role, you will collaborate with our front office team to ensure every guest enjoys efficient and friendly check-in, rooming, and check-out processes. Your responsibilities will include:Providing warm and welcoming check-in experiences for all guests.Promptly addressing guest inquiries and proactively resolving issues.Handling complaints in line with hotel policies, escalating to the Night Manager when necessary.Ensuring adherence to credit policy as per the Night Manager's direction.Maintaining high standards in computer data entry and guest records.

Join our dynamic team at WSH Group as a Receptionist, where you will be the first point of contact for our visitors and clients. Your role will be pivotal in creating a welcoming atmosphere and providing exceptional customer service. You will manage front desk operations, including answering calls, greeting guests, and coordinating appointments. If you are organized, personable, and thrive in a fast-paced environment, we want to hear from you!

We are seeking a highly organized and dynamic Head Receptionist to join our team at 180 House in Central London. In this pivotal role, you will be the first point of contact for our guests and members, ensuring exceptional customer service and a welcoming atmosphere. You will manage the reception team, oversee daily operations, and maintain the high standards synonymous with Soho House.

Position Overview: We are seeking a dynamic Corporate Sales Manager to lead our sales initiatives and drive revenue growth. In this pivotal role, you will report directly to the Director of Sales and play a crucial part in managing a diverse portfolio of client accounts.Key Responsibilities:As a Corporate Sales Manager, your primary duties will include:Managing and nurturing a portfolio of client accounts, including prospective accounts, to maximize revenue and room nights.Achieving established revenue targets and conducting a minimum of eight client appointments per week.Identifying new business opportunities within your designated sales territory.Developing and maintaining relationships with Network Accounts to ensure growth and satisfaction.Collaborating with hotel staff to compile account analyses, trackers, and sales action plans.Conducting regular reviews of accounts to update action plans and align with client needs.Staying informed about market trends and competitor activities to strategically position our offerings.Organizing corporate hospitality events monthly and representing the hotel at industry exhibitions and trade shows.Maintaining up-to-date knowledge of products and marketing strategies to effectively promote our services.

COMPANY OVERVIEWAt Initiative Hospitality Limited, we are dedicated to creating spaces that resonate with the communities we serve. Our vision is to establish favorite hangouts where Mediterranean hospitality meets an unwavering commitment to quality. We pride ourselves on fostering relationships with both our guests and our team, who share a forward-thinking, international outlook and a curiosity for life.We believe in shared success, investing in emerging talents who embody our core values: initiative, dedication, integrity, consciousness, and dynamism. Our expertise lies in curating exceptional food and beverage concepts that promote a sense of well-being. Our offerings are thoughtfully sourced and fairly priced, reflecting our conscious consumption ethos.As a small, dynamic team experiencing rapid growth, we are based in London, with operations extending to Paris and Manchester. If you resonate with our mission, we invite you to join our tribe, where we support your development and amplify your voice.About ShamanShaman, our flagship coffee venture established in 2018 in Aldgate East, has rapidly expanded to four locations across London, all situated within Locke Hotels. Our ambitious rebranding aims to solidify our presence in the wellness space while expanding our offerings beyond food and beverage. This role will be pivotal in communicating our vision and ethos to our growing community through various channels.POSITION OVERVIEWAs a Barista, your primary responsibility will be to deliver professional, memorable experiences to all Café guests. You will serve high-quality coffee, ensuring exceptional service standards, and maximize business potential.

Join the WSH Group as a Receptionist, where you will be the first point of contact for our clients and visitors. This is an exciting opportunity to work in a vibrant environment, showcasing your exceptional communication skills and warm personality. You will play a critical role in managing front desk operations, greeting guests, and ensuring a smooth flow of communication within the office.

Join our esteemed team at The Langham, London as a Hospitality Receptionist, dedicated to delivering exceptional service and creating unforgettable experiences for our guests.In this vital role, you will:Warmly welcome and greet guests upon their arrival at the hotel.Oversee check-in and check-out processes efficiently.Assist with the 'rooming procedure' for all arriving guests.Manage all payment transactions and billing inquiries.Answer Concierge-related queries and provide guidance on local attractions and sightseeing recommendations.Foster strong relationships with guests, ensuring personalized attention and care throughout their stay and future visits.Maintain and update guest profiles with preferences, habits, and any special requests or issues they may have.The Langham, London offers an array of benefits, including:Uniform provisionMeals during shiftsHoliday entitlementComplimentary accommodation at other Langham propertiesPension schemeColleague recognition programsOpportunities for learning and development, among others.

Join our dynamic team at WSH Group as a Receptionist. In this role, you will be the first point of contact for visitors and clients, providing a warm welcome and professional service. Your responsibilities will include managing incoming calls, scheduling appointments, and maintaining an organized reception area. We are looking for an enthusiastic individual with excellent communication skills and a proactive approach to problem-solving.