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Network Security Engineer at NCS | Singapore

NCS Pte LtdSingapore
On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will have:A Diploma or Degree in Computer Science, Computer Engineering, Information Technology, or a related field. At least 2 years of relevant IT experience is preferable. Basic knowledge of Cisco and Alcatel switches, routers, and wireless technologies. Fundamental troubleshooting skills for Layer 2 and Layer 3 networking. Basic understanding of network security principles. Introductory server administration capabilities. Certifications such as CCNA or other relevant network credentials are advantageous. A proactive mindset with a strong commitment to achieving results and maintaining high-quality standards. Excellent problem-solving abilities and creative thinking skills. A collaborative nature with effective communication and interpersonal skills. Self-motivated, positive, and energetic disposition. A customer-centric approach. Proficiency in written and spoken English. Able to travel as required.

About the job

As a Network Security Engineer at NCS, you will be responsible for delivering centralized technical support at Level 1.5 for our diverse range of clients across the network, cyber, and server domains.


Your Key Responsibilities:

  • Participate in a 24x7 maintenance standby duty on a rotational basis as assigned by your team lead.
  • Ensure that Service Level Agreements (SLA) are met for every incident.
  • Manage escalations for issues that exceed the scope of Level 1 knowledge.
  • Handle daily call assignments during office hours when not on standby.
  • Be prepared to perform weekend or after-hours duties as required.
  • Engage in preventive maintenance activities, including hardware inventory management.
  • Oversee cases from initiation through to resolution.
  • Promptly and accurately update incident tickets.
  • Obtain necessary certifications to support key clients.
  • Accept new assignments from the Operations Manager or Technical Services Manager as needed.

About NCS Pte Ltd

NCS is a premier technology services provider operating across the Asia Pacific region, with a presence in over 20 cities. We specialize in consulting, digital services, and technology solutions. Our mission is to leverage technology to create significant value and make a positive impact on our communities, partners, and workforce. With a diverse team of 13,000 professionals, we have successfully delivered large-scale, mission-critical projects for governments and enterprises across Singapore and the broader APAC region.

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