ServiceNow seeks a Staff AI Agent Engineer to join the Moveworks team in Albany. This position centers on deploying AI-driven applications for customers, aiming to enhance both client experiences and operational efficiency. Key Responsibilities Design and build AI-powered solutions that address specific customer requirements Implement and refine applications to ensure they meet deployment needs Optimize performance and integration during customer rollouts Collaboration This role works closely with colleagues in engineering, product, and customer-facing teams. Joint efforts focus on delivering solutions that bring measurable improvements to clients.

ServiceNow seeks a Staff AI Agent Engineer in New York to drive customer deployment projects. This position centers on implementing advanced AI agents that enhance customer experience and simplify operations. Key responsibilities Partner with engineering, product, and customer success teams to deliver AI-driven solutions tailored for clients. Integrate AI agents into customer systems, focusing on consistent performance and smooth rollout. Address and resolve technical issues related to AI agent functionality during deployment and post-launch. Collaboration Regular collaboration with colleagues from various disciplines is essential to create AI solutions that align with customer requirements and business objectives.

ServiceNow is seeking a Senior AI Agent Engineer to join the Moveworks division in New York. This role centers on deploying AI-powered solutions for federal customers, working on projects that improve both customer experience and operational efficiency. Key Responsibilities Collaborate with cross-functional teams to implement and refine AI solutions tailored for federal clients. Lead and support the deployment of advanced AI products, focusing on measurable improvements for customer operations. Team Environment The Moveworks group at ServiceNow builds AI-driven products designed for complex, real-world settings. The team values collaboration and aims for meaningful impact in its partnerships with federal agencies.

Join the Siena TeamAt Siena, we are pioneering the first intelligence layer for enhancing customer experience. Our vision is to develop an operating system powered by AI agents that learn, remember, and engage seamlessly across all customer touchpoints—from support interactions to shopping journeys, including voice and social media channels.Siena goes beyond mere automation of support tasks; we empower shopping agents, cultivate enduring customer memory, derive actionable business insights, and foster empathetic engagements that resonate on a human level.We are redefining how businesses comprehend and engage with their customers, ensuring that every interaction is an opportunity for improvement and intelligence.About Our TeamOur team is compact yet highly effective, making significant impacts through strategic leverage in our processes. Each team member contributes to our success, resulting in a dynamic and enjoyable work environment.If you are passionate about creating groundbreaking solutions in the AI domain, we invite you to explore this opportunity. We are developing agents that not only respond to customers but also remember their preferences, learn from interactions, and unify experiences across various channels.Your RoleAs the Product Manager for AI Agent Deployment, you will be directly involved with our strategic accounts, taking ownership of deployment outcomes while enhancing platform capabilities. This role combines the responsibilities of a forward-deployed product manager with technical account management. You will deploy agents and translate insights into scalable product enhancements.You thrive on the deployment cycle: implementing agents → achieving outcomes → identifying opportunities → enhancing the platform → and repeating the process.Who You Are3+ years of experience in Product Management, Solutions Engineering, Implementation, Technical Account Management, Customer Success Engineering, or Product OperationsProficient in working with technical products and enterprise-level clientsAI-native mindset, familiar with tools like Claude Code and Cursor, and comfortable maximizing LLM capabilitiesAbility to scope webhooks, OAuth flows, and complex integrationsExperience in shipping features, writing documentation, conducting demonstrations, and measuring key metricsFamiliar with the challenges customers face and what constitutes exceptional customer experienceSkilled at diagnosing whether challenges are technical, operational, or stakeholder-related, and prioritizing tasks accordinglyComfortable advising customer experience leaders on organizational design, process optimization, and transformation strategiesWillingness to work during North American time zones

The Role:As an AI Deployment Strategist, you will collaborate across customer success, sales, and engineering teams to ensure technical clarity and seamless execution throughout the lifecycle of our innovative F2 product. You will establish yourself as the go-to authority on AI prompting within the organization, forming the essential technical foundation of our go-to-market strategy.Your Responsibilities:Facilitate the F2 sales process by participating in prospect and client discussions to address technical product inquiries.Lead customer due diligence efforts: complete InfoSec questionnaires and enhance our due diligence knowledge repository.Review reports generated by users, identify issues for engineering, and assist customers in deriving maximum value from our AI solutions.Create prompt engineering: design natural language prompts tailored to client needs to guarantee precise and relevant report generation.Implement basic technical solutions, such as configuring Single Sign-On (SSO) or establishing custom data retention policies.Maintain CRM integrity: ensure clean and structured data to enable the customer success and sales teams to scale efficiently.Act as the customer advocate to the engineering team, providing valuable feedback to enhance the product offerings.

Join Our Mission at CredalAt Credal, we leverage cutting-edge AI technology to empower those who are dedicated to creating a brighter future. We focus on enhancing the complex operations of significant institutions while integrating security and governance in every facet of our offerings. Our esteemed clients include the U.S. Department of Health and Human Services, MongoDB, Comcast NBC Universal, Lattice, Wise (formerly TransferWise), Checkr, and incident.io, among others.Having successfully raised over $10 million, we are well-positioned for growth. You will be part of a team of Thoughtful Doers™ hailing from renowned companies such as Palantir, Cruise, Meta, Uber, and Google. Our workspace is in-person at our spacious NYC office, where we provide meals to our team.Your Responsibilities:Be the trusted partner for our customers when they need assistance, actively engaging with them through Slack and in-person meetings.Develop Proofs of Concept (POCs) to facilitate deals and enhance time-to-value.Lead design partnerships with end-users to influence the product roadmap.Gain a comprehensive understanding of each customer's specific use case and business goals, advocating for them internally.Define and refine the playbooks, processes, and tools that enable us to scale successful initiatives.Manage the onboarding experience, ensuring high-quality documentation and addressing user friction points.Your Profile:You may be a perfect fit if you are a customer-centric problem solver who thrives at the intersection of technology and enterprise trust. Here’s who you are:Motivated to join our mission of delivering advanced intelligence to vital sectors such as healthcare, government, and financial infrastructure.Empathetic and customer-oriented, you actively listen and represent their interests within Credal.A skilled communicator, capable of articulating your message effectively to a CISO, platform engineer, or procurement team.Self-driven with a high ownership mentality, taking initiative to move projects from ambiguous beginnings to clear conclusions.Possessing commercial instincts, you understand what retains customers, drives expansion, and cultivates advocacy, centering your work around these insights.Thrives in a fast-paced environment focused on innovation.

About AtriaAtria Health is a pioneering membership-based preventive healthcare practice that offers innovative primary and specialty care tailored to your needs. Whether you prefer the comfort of your home, one of our state-of-the-art facilities in Palm Beach or New York, or anywhere else in the globe, we bring healthcare to you.Our multidisciplinary team consists of esteemed in-house physicians dedicated to delivering proactive, preventive, and precision-based care for Atria members and their families. Our mission is to enhance both lifespan and healthspan through thorough screenings and personalized interventions aimed at preventing, reversing, or managing chronic diseases.Your healthcare journey is spearheaded by a dedicated Chief Medical Officer who collaborates with specialists across various domains, including cardiology, neurology, pediatrics, gynecology, endocrinology, and performance and movement. Our exceptional clinicians also maintain close ties with over 60 experts in the Atria Academy of Science & Medicine, who are readily available for quick consultations, support, and referrals.Role OverviewWe are currently on the lookout for a Staff Software Engineer, Agentic AI who will be instrumental in shaping and implementing emerging technologies across our Technology organization and Atria at large.This senior-level individual contributor position is designed for a technical leader and builder who is adept at not only crafting strategy but also writing production code, establishing governance frameworks, and advocating for technology adoption. You will pinpoint the most impactful opportunities to integrate agentic AI across Product, Design, and Engineering; architect and deploy systems to enhance those workflows; and set the standards for measurement, evaluation, and security, allowing us to scale with confidence.The ideal candidate will be someone who actively engages at the forefront of AI-assisted development. You should already be utilizing contemporary AI tools and agentic workflows in your daily responsibilities while continually seeking to incorporate the latest advancements.This role is not purely strategic; we seek a seasoned engineer who will create reliable systems, ensure their widespread adoption, and demonstrate tangible impact.Your initial focus will be to integrate agentic AI within Atria’s technology workflows. By collaborating with engineering, product, design, and cross-functional teams, you will identify high-leverage opportunities, determine where human oversight is essential, and establish clear metrics to validate improvements in speed, quality, and reliability. Once successful systems are established within the Technology organization, you will explore and promote transformative applications of agentic AI across other facets of Atria.

Software Engineer - Customer DeploymentsJoin Grotto AI in New York City (In-Person, with occasional travel to customer sites)About Grotto AIAt Grotto, we revolutionize the multifamily housing market by providing an AI platform that empowers apartment teams during key leasing conversations. Our insights from numerous interactions reveal that the strongest predictor of lease signings isn't just knowledge or flawless scripts—it's the genuine curiosity and humor of our agents. That's why we've developed an innovative platform that supports leasing agents in real-time, enhancing their ability to connect with prospects, overcome objections, and secure more leases.Our success is evident, with significant increases in conversion rates for some of the largest property owners nationwide. Our clients describe us as 'the best vendor they've ever worked with.' This is merely the beginning; we envision a future where meaningful conversations foster deeper connections.The RoleThis role diverges from traditional product engineering. As a deployment engineer, you'll engage directly with our customers, tailoring Grotto's offerings to their specific needs. Your responsibilities will include crafting customized features, integrations, and workflows that address the real challenges faced by property managers. Collaborating with Deployment Leads, you'll translate customer requirements into functional software, taking full ownership of the technical success across multiple customer projects.If you thrive on customizing solutions and take pride in witnessing your creations at work in client environments, this position is for you.Your ResponsibilitiesDevelop customer-specific features, integrations, and customizations using our Python and VueJS/TypeScript technology stack.Collaborate closely with Deployment Leads to accurately interpret customer needs and deliver effective software solutions.Deliver quickly—we operate in agile, short development cycles.Occasionally travel to customer sites to gain firsthand insight into their operations, enhancing your ability to tailor our solutions.

About Our TeamJoin the innovative AI Deployment Engineering team at OpenAI, where we ensure the secure and efficient deployment of cutting-edge Generative AI applications for developers and enterprises alike. As trusted advisors, we collaborate with customers across various sectors, from burgeoning startups to established global enterprises, helping them realize the potential of GenAI in their industries.About the RoleWe are looking for a skilled and business-savvy AI Deployment Engineer to partner with our strategic startup customers and lead the evolution of advanced AI technologies. You'll engage with some of the most dynamic startups globally, guiding them from ideation through to delivery and scaling, ensuring they maximize the value derived from our platform. This role allows you to work on groundbreaking use cases, while also serving as a vital link in providing high-quality product and model feedback. You will collaborate with diverse teams including Sales, Solutions Engineering, Applied Research, and Product, reporting directly to the Startups Solutions Architecture Lead.This position is based in our New York City headquarters, utilizing a hybrid work model of three days in the office each week, with relocation assistance available for new hires.Key Responsibilities:Act as a technical thought partner for strategic startup customers, helping them create innovative applications on our API and facilitating their journey from concept to scale.Offer proactive insights to enhance business outcomes and expedite application development.Collaborate with customers on experiments and prototypes, showcasing practical use cases.Contribute to community-driven resources, sharing insights, best practices, and useful materials to elevate the function.Provide valuable feedback to Product and Research teams to inform future developments.Foster relationships within the startup ecosystem, acting as a technical partner to individual customers and the broader community.Ideal Candidate Profile:A minimum of 5 years of experience as a software engineer, ML engineer, or in a related field, preferably within a startup environment; experience as a founder or founding engineer is highly desirable.Demonstrable expertise in AI technologies and deployment strategies.Strong communication and interpersonal skills, with the ability to engage and influence stakeholders effectively.Proven problem-solving skills and a proactive approach to technical challenges.A passion for innovation and a desire to push the boundaries of AI application.

The Codex Deployment Engineering team at OpenAI partners with clients to help them integrate AI coding tools into their development workflows. This group works closely with engineering teams at a wide range of organizations, from digital-native startups to global enterprises, to streamline how software is planned, built, and delivered. Role overview The AI Deployment Engineer - Codex role focuses on enabling clients to get the most out of OpenAI's coding tools. This position involves collaborating with engineering leaders and developers to design, validate, and scale advanced AI workflows. Much of the work centers around using Codex to prototype, build demos, and develop integrations or automations that clients can put into practice. This is a cross-functional role. The AI Deployment Engineer works with Sales, Solutions Engineering, Product Development, Applied Engineering, and the broader Codex organization. The goal is to advocate for client needs, shape product direction, and support the deployment of intelligent coding systems at leading companies. What you will do Serve as the main technical expert on OpenAI Codex for a varied client base, working closely with their engineering teams to develop coding workflows. Work directly with clients to design and implement AI-powered development workflows, from early prototypes through to scalable production systems. Build demos, reference projects, and workflow automations, using Codex as a core part of the process. Lead workshops, technical deep dives, and hands-on training to help engineering organizations adopt AI coding tools safely and effectively. Create technical content, such as examples, guides, and best practices, for the OpenAI Cookbook, supporting the wider developer community. Gather insights from real-world client deployments and turn them into actionable product feedback for internal teams. Guide clients in understanding how AI coding tools can fit into their software development lifecycle, technical plans, and broader organizational strategies. Location This position is based in New York City.

About the TeamThe AI Deployment Engineering (ADE) team plays a pivotal role in the secure and efficient deployment of Generative AI applications for both developers and enterprises. We serve as trusted advisors and strategic partners to our clients, helping to build a robust pipeline of GenAI use cases tailored to their industry. Our mission is to propel these use cases into production through expert technical guidance. As an AI Deployment Engineer, you will collaborate with some of the world's most recognized and reputable news organizations, aiding them in revolutionizing their operations through innovative solutions such as enhanced customer service, contextual search capabilities, personalized experiences, and cutting-edge applications leveraging our latest models.About the RoleWe are seeking a proactive solutions leader with a product-oriented mindset to partner with our clients, ensuring they derive substantial business value from Generative AI. You will work alongside senior leaders in media to formulate a GenAI strategy and pinpoint high-impact applications. Your role will involve close collaboration with engineering and product teams to transition solutions from prototype to full-scale production. By taking a comprehensive approach to their needs, you will design an enterprise architecture utilizing OpenAI API and other services to maximize client benefits. Your work will involve tight collaboration with Media Partnerships, Sales, Solutions Engineering, Applied Research, and Product teams, reporting directly to the Head of Solutions Architecture, Digital Native.This position is located in our New York office. We provide relocation assistance to new hires.Key Responsibilities:Engage with news organizations globally—from leading national and international publishers to local and independent newsrooms—to implement our technology in ways that drive business success. This includes newsroom implementations and applications that enhance customer service, internal operations, marketing, audience engagement, and sales.Embed deeply with our most advanced platform clients, acting as their technical advisor in conceptualizing and developing innovative applications on our API.Proactively guide clients on maximizing the impact of their applications, expediting their time to value.Experiment and prototype solutions both with and for your clients.Cultivate and maintain relationships with client leadership and stakeholders, ensuring the successful deployment of their applications.

Role overview Rowspace is hiring an AI Deployment Manager to guide post-sale relationships with clients in the finance sector. This New York City-based role focuses on helping customers succeed with Rowspace’s solutions, driving adoption across their organizations, and sharing client feedback with internal teams. The position goes beyond traditional account management by requiring a deep understanding of investor workflows, including research, decision-making, and data environments. Experience in finance or consulting, especially with complex client relationships, is valuable here. What you will do Manage customer relationships after the sale, handling onboarding, adoption, expansion, and retention. Learn each client’s workflow and show how Rowspace integrates into their daily activities. Advocate for customers by gathering and sharing feedback with product and engineering teams. Identify growth opportunities and collaborate with Account Executives to pursue them. Participate in late-stage deal discussions to ensure a smooth transition and understand client needs before contracts are signed. Bring in Account Executives when expansion is possible. Create and refine playbooks that define Rowspace’s approach to customer engagement. Requirements 3–7 years of experience, ideally in finance (buy-side, sell-side, or fintech) or management consulting, with a focus on client engagement. Understanding of finance workflows or the ability to quickly learn how investors perform due diligence, build models, and make decisions. Proactive, results-oriented mindset with the ability to move projects forward independently. Strong attention to detail and curiosity, willing to explore a private equity firm’s deal pipeline in depth. Ability to identify trends across clients and share insights that influence product direction. Excellent communication skills, able to explain complex topics clearly and succinctly.

YOUR MISSION: As the Director of Forward Deployed Engineering, AMER (FDE) at Parloa, you will be at the forefront of our enterprise AI initiatives. Your primary objective is to establish and lead a top-tier FDE organization that guarantees consistent, high-quality, and scalable implementations of our enterprise solutions. Additionally, you will play a crucial role in integrating field insights to drive product and platform evolution. Your responsibilities extend beyond project delivery excellence; you will help define the operational framework that drives enterprise AI adoption at Parloa. This includes setting operating models, enhancing technical standards, fostering leadership within the FDE team, and ensuring that our deployments evolve into productized solutions. In this pivotal position, you will bridge the gap between product development and the realities of enterprise deployment, ensuring that the actual experiences of our clients enrich our product offerings rather than dilute them. IN THIS ROLE YOU WILL: Regional FDE Strategy & Operating Model: Create scalable delivery frameworks (including pods, vertical focuses, and specialization layers) that balance customization with productization to optimize impact and profitability. Build and Develop a High-Performance Organization: Recruit, mentor, and develop Team Leads and senior FDE professionals while enhancing leadership potential within the organization through succession planning, career pathways, and growth opportunities. Establish robust performance metrics and accountability systems while cultivating a culture of ownership. Ensure Predictable, High-Quality Enterprise Delivery: Take ownership of delivery health for all strategic projects by implementing scalable capacity planning, forecasting, and utilization management processes. Standardize project governance: Implement risk management practices, create escalation protocols, track dependencies, and define quality benchmarks for architecture, security, reliability, and maintainability. Ensure consistent production stability in enterprise environments. Drive Technical Excellence & Architectural Standards: Establish architectural guidelines and reference patterns for enterprise deployments. Implement review protocols for high-stakes technical decisions and ensure repeatable integration practices across enterprise systems (APIs, identity management, data pipelines). Maintain strong technical credibility in cloud infrastructure, backend systems, and AI design. Leverage Field Learnings into Product Enhancements: Identify common implementation trends and advocate for productization. Collaborate closely with Product and Core Engineering teams to minimize custom implementations and provide strategic input on roadmap prioritization using structured field data.

Join january as a Staff Product Manager for AI Agents, where you will lead innovative projects that redefine the future of artificial intelligence in our products. You will collaborate with cross-functional teams, spearheading the development and execution of strategic initiatives that enhance user experiences and drive product growth.Your expertise in product management and AI technology will play a crucial role in shaping our product roadmap, ensuring we remain at the forefront of the industry.

Role overview Valon is hiring a Senior Product Manager to guide the direction of Deployment Agents. This New York-based position shapes product strategy and drives enhancements to how deployment processes operate. Key responsibilities Develop and execute product plans for deployment agents from concept through delivery Partner with engineering, design, and cross-functional teams to advance projects Spot and act on opportunities to streamline deployment workflows and increase customer value Champion new product ideas and manage them through to launch Collaboration This role involves working closely with colleagues across several departments to deliver and refine deployment solutions. Ongoing teamwork ensures continuous improvement and smooth product delivery.

About AssembledAt Assembled, we believe that exceptional customer support is achieved through a perfect synergy between human agents and artificial intelligence. As the only integrated platform capable of scaling this collaboration, we empower companies like Canva, Etsy, and Robinhood to unify their entire support operations—combining in-house agents, BPOs, and AI—into a single cohesive system. Our AI Agents handle cases from start to finish, while our AI Copilot offers crucial assistance to agents and AI-driven workforce management optimizes both human and AI resources. With backing from $70 million from NEA, Emergence Capital, and Stripe, we are committed to creating a platform that truly enhances human-AI teamwork.The RoleWe are seeking a dedicated Enterprise Deployment Strategist to spearhead the technical deployment process and cultivate customer relationships during the onboarding phase for our mid-market and enterprise clients. As a vital member of our Solutions Team, you will play a key role in shaping our deployment methodologies as we grow. From managing customer projects to executing technical setups, your efforts will drive revenue conversion, retention, and overall customer satisfaction. Your engagements with customers will provide valuable insights that will help us define deployment best practices, enhance our product offerings, and refine our operational processes as we scale.ResponsibilitiesBuild and maintain strong customer relationships while guiding technical deployment projects across various customer segments, focusing on mid-market and enterprise.Explore and document the functionality of our product across all areas, including our web application and API, to enhance your product knowledge and assist both customers and internal teams.Develop and refine best practices for deployment based on your comprehensive product expertise.Enhance internal processes and improve the overall customer experience during the deployment phase.Collaborate cross-functionally with Sales, Customer Success, Product, and Engineering teams to ensure successful customer launches.Act as a liaison between our customers and the product organization to influence the product roadmap.Establish and promote effective customer engagement strategies to maximize customer value.About You6+ years of experience in technical deployment or related fields.Proven track record of managing customer relationships effectively.Strong technical acumen and understanding of SaaS products.Excellent communication and interpersonal skills.Ability to work collaboratively in a fast-paced environment.Demonstrated problem-solving skills and a proactive approach to challenges.

simpleciti seeks an AI Agent Engineer based in Garden City, New York. This position centers on developing and launching AI-powered solutions for business needs. Role overview The AI Agent Engineer will design, build, and deploy systems that use artificial intelligence to enhance business technology. Projects focus on creating tools that streamline user interactions and support organizations in operating more efficiently. Key responsibilities Design AI-driven solutions tailored to business requirements Build and implement tools that improve user experience Deploy systems that help organizations optimize their operations Location This role is based in Garden City, New York.

About SecurityScorecard: SecurityScorecard is the premier authority in cybersecurity ratings, continually assessing over 12 million companies across 64 countries. Established in 2013 by cybersecurity pioneers Dr. Alex Yampolskiy and Sam Kassoumeh and backed by top-tier investors, our innovative rating technology is utilized by more than 25,000 organizations for self-assessment, third-party risk management, board reporting, and cyber insurance underwriting. Our mission is to enhance the resilience of organizations by simplifying the identification and remediation of cybersecurity vulnerabilities throughout their digital landscape. Based in New York City, our workplace culture has earned accolades from Inc Magazine as a "Best Workplace," and recognition from Crain’s NY as one of the "Best Places to Work in NYC." We are proud to have been listed among the 10 hottest SaaS startups in New York for two consecutive years. Recently, SecurityScorecard was featured on Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and received the Achievers 50 Most Engaged Workplaces award in 2023, highlighting our commitment to employee engagement. We are grateful for the support of our esteemed investors, including Silver Lake Waterman, Moody’s, Sequoia Capital, GV, and Riverwood Capital.

Join amperos as an AI Deployment Strategist, where you will play a pivotal role in implementing cutting-edge AI solutions that drive efficiency and innovation. You will collaborate with cross-functional teams to tailor AI systems to meet our clients' specific needs, ensuring seamless integration into their operations.