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Mid-Market Sales Engineer - Boston

DatadogBoston, Massachusetts, USA
Hybrid Full-time $100K/yr - $157K/yr

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What You’ll Do:Collaborate with the sales team to effectively communicate the overall Datadog value proposition, vision, and strategy to customers. Continuously enhance your knowledge of new technologies to build competitive intelligence, technical skills, and credibility. Lead discovery sessions with customers to identify their business needs and technical challenges, aligning the two effectively. Deliver customized product and technical presentations to potential clients. Assist clients in evaluating the platform and provide support when they encounter obstacles. Manage technical engagement with customers during the trial phase, ensuring communication of Datadog’s value throughout the evaluation process and addressing any identified issues or concerns to reach a successful resolution. Proactively engage with customers and Datadog's business and technical teams to provide product feedback and insights on the competitive landscape. Who You Are:You possess a minimum of 2.5 years of experience as a Sales Engineer. You have prior experience in Observability, along with a strong understanding of technical infrastructure, cloud environments, and security. You are passionate about educating customers regarding observability risks that are pertinent to their business and can develop and execute an evaluation plan collaboratively with customers. You possess strong written and oral communication skills, enabling you to convey the business benefits (value proposition) and technical advantages of Datadog’s offerings effectively. You are comfortable communicating with clients across all levels, from SREs and Developers to Executives, articulating both technical and business value as well as differentiators. You are confident in delivering technical presentations and demonstrations to diverse audiences.

About the job

As a Mid-Market Sales Engineer at Datadog, you will be instrumental in delivering technical expertise through engaging sales presentations, impactful product demonstrations, and facilitating technical evaluations (POVs). In this role, you will assist in qualifying and closing opportunities alongside our sales team, while also representing the voice of our customers to the product team to help prioritize feature development based on insights gathered from customers, competitors, and partners. You will collaborate across various teams to address customer concerns, escalate bug issues, and proudly serve as an ambassador for our brand. If you are eager to join a friendly, passionate team with limitless potential, we’d love to meet you!

At Datadog, we cherish our office culture, valuing the relationships and collaboration it fosters, as well as the creativity it inspires. We operate in a hybrid workplace model to ensure our Datadogs can achieve the work-life harmony that suits them best.

About Datadog

Datadog is a leading observability platform that helps organizations monitor their applications and infrastructure, enabling them to gain real-time insights into performance and security. We pride ourselves on fostering an innovative workplace culture where collaboration and creativity thrive, and we are committed to providing our employees with the support and flexibility they need to thrive in their professional and personal lives.

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