About the job
Trulioo is a leader in digital identity verification, helping organizations worldwide onboard customers, manage compliance, and reduce fraud. The company’s platform enables verification for billions of individuals and hundreds of millions of businesses across nearly every country.
Headquartered in Vancouver, Trulioo also has offices in San Diego and Dublin. The team values collaboration, open communication, and a people-first mindset. Recognition as a BC Top Employer for two consecutive years highlights Trulioo’s ongoing commitment to diversity, inclusion, and a supportive workplace.
Hybrid Work Model
Employees follow a hybrid schedule, working three days each week from a designated office. This approach blends in-person teamwork with flexibility.
Role Overview
The Mid-Market Customer Success Manager helps organizations maximize the value they receive from Trulioo’s platform. This role focuses on building strong relationships with clients, guiding them through onboarding, and supporting their ongoing success as they address digital identity needs.

