Mid-Market Account Executive

About RootlyAt Rootly, we are dedicated to revolutionizing the way organizations manage incidents, ensuring reliability in challenging situations. Our cutting-edge incident management platform empowers companies globally to resolve incidents swiftly and effectively. We are not just transforming an industry; we are establishing a new multi-billion dollar segment. To achieve our ambitious goals, we are looking for exceptional talent to join us on this journey.Rootly is trusted by some of the fastest-growing organizations worldwide, including NVIDIA, Figma, Canva, Tripadvisor, and Squarespace. Our clients appreciate our intuitive, enterprise-ready platform and our unique partnership model. Discover why we have received 5-star reviews on G2.Our investors are among the most prestigious in the industry, including Y Combinator and prominent operators like the CTOs of Dropbox and GitHub. We prioritize transparency, conducting monthly financial reviews as a team and sharing updates on our progress through our weekly changelog.About the RoleNote: This role will be onsite in Toronto, Canada.Step into a pivotal role as one of the inaugural Mid-Market Account Executives at Rootly, where you will play a crucial part in shaping our sales trajectory. This is an opportunity to experience life at a dynamic startup and contribute to building our sales foundation. You will:Develop a robust book of business across North America, achieving 100% quota attainment in your first year.Proactively source and close full sales cycles for opportunities ranging from $25,000 to $100,000.Engage with companies of up to 1,000 employees.Compete effectively to position Rootly as the preferred Incident Management & On-Call platform for mid-market buyers.Create and present insightful product narratives to executives within your assigned accounts.Collaborate with leaders across various functions to conduct product workshops and prepare ROI analyses.Lead and contribute to team projects that enhance our sales process.

Join Our Innovative Team at RootlyAt Rootly, we are dedicated to revolutionizing the way organizations handle incidents, ensuring reliability and swift resolution. Our cutting-edge incident management platform empowers companies globally to tackle challenges head-on. We are not just reshaping an existing industry; we are pioneering a new multi-billion dollar segment and seek exceptional talent to join us in this ambitious journey.Our customers rave about Rootly. Leading firms like NVIDIA, Figma, Canva, Tripadvisor, and Squarespace trust us to enhance their incident management processes. Discover why we have earned a 5-star rating on G2.With backing from prestigious investors including Y Combinator and industry veterans like the CTOs of Dropbox and GitHub, we prioritize transparency within our culture. Our team conducts monthly financial reviews to keep everyone informed about the company's health, and we share our progress through our weekly changelog.Your Role as a Solutions EngineerAs a Solutions Engineer, you will be a technical authority and a trusted advisor, guiding our customers towards successful implementation of Rootly. Your role will involve:Leveraging your technical expertise to facilitate customer implementations and demonstrations.Creating best practices and developing content related to Incident Management and On-Call processes.Collaborating with Engineering, Customer Success, Support, and Product teams to ensure the customer's voice is represented and to drive continuous improvement of our products.Engaging directly with customers on technical matters, including REST APIs, webhooks, Infrastructure as Code (Terraform), and cloud platforms like AWS, GCP, or Azure.If you are a developer or technologist who thrives on discussing technology, enjoys collaborating with customers across various sectors, and has a proactive, problem-solving attitude, we would love to connect with you!

About RootlyAt Rootly, we are dedicated to revolutionizing how organizations handle incidents, ensuring that businesses can maintain reliability even when challenges arise. Our cutting-edge incident management platform empowers companies worldwide to swiftly and effectively resolve incidents, propelling us to carve out a groundbreaking segment valued at over a billion dollars. We are seeking exceptional talent to join us on this ambitious journey.Our clientele includes some of the fastest-growing companies globally, such as NVIDIA, Figma, Canva, Tripadvisor, and Squarespace. They trust Rootly for their critical incident management needs and appreciate our user-friendly, enterprise-ready platform and unique partnership approach. Experience firsthand why our customers have rated us 5 stars on G2.Our investors, including prestigious funds from Y Combinator and influential operators from Dropbox and GitHub, support our vision. We prioritize transparency in our culture, conducting monthly financial reviews as a team to keep everyone informed about our business's health. We also share our developments in our weekly changelog.About the RoleWe are looking for a passionate and experienced Customer Success Manager who is committed to guiding our customers through their journey with Rootly. In this pivotal role, you will ensure that our customers maximize their value from our services and products as we expand our offerings.

About Rootly At Rootly, we are dedicated to becoming the preferred solution for organizations when incidents occur, enhancing reliability across the board. Our industry-leading incident management platform empowers companies globally to swiftly and effectively address incidents. We are not just revolutionizing an industry; we are pioneering a brand-new, multi-billion dollar segment and require exceptional talent to help us realize this ambitious vision. Our clients love Rootly. Fast-growing enterprises such as NVIDIA, Figma, Canva, Tripadvisor, and Squarespace depend on Rootly to streamline their critical incident management processes. They appreciate our user-friendly, enterprise-ready platform and our unique partnership model. Discover why we have earned 5-star reviews on G2. Our investors share our passion. Backed by esteemed funds including Y Combinator and prominent operators like the CTOs of Dropbox and GitHub, we are eager to share our comprehensive funding and profitability status during interviews. Transparency is integral to our culture; we conduct monthly financial reviews as a team to keep everyone informed about the company's health and share updates via our weekly changelog. About the Role We are seeking a Senior AI Engineer to spearhead the development of an innovative AI-driven reliability assistant. This role transcends traditional machine learning tasks; it focuses on LLM engineering and AI agent development, utilizing cutting-edge AI technologies (including LLMs, vector embeddings, semantic and hybrid search, and vector databases) to create a non-deterministic product that delivers significant value to engineers and accelerates incident resolution. As an early member of the engineering team at Rootly, you will have complete ownership of this initiative, playing a crucial part in shaping both the product and the company. If you excel in a dynamic environment that values rapid development, deployment, and iteration, this opportunity is perfect for you. What You'll Do Lead the creation of an AI-powered reliability assistant that extracts pertinent context from various data sources such as observability tools, GitHub, deployment histories, past incidents, and playbooks. Develop LLM-powered features that convert raw data into actionable insights for engineers managing incidents. Establish evaluation frameworks to assess AI performance in real-world scenarios.

Join us at Planhat, the innovative customer platform designed to enhance customer acquisition, service, and long-term growth. We are on a mission to create lasting value for our clients.Your Role:As a Mid-Market Account Executive, you will be instrumental in setting our future clients up for ongoing success by customizing each sales approach to their unique needs. At Planhat, we empower businesses to deliver exceptional value to their customers, making our platform the preferred choice for agile teams focused on sustained profitability.About Our Team:We are dedicated to defining and executing Planhat's go-to-market strategy and sales processes. Our expertise lies in understanding the objectives of our buyers, no matter their position, seniority, company size, or industry. This commitment enables not only our growth at Planhat but also supports the success of software businesses across North America and beyond.We customize our sales strategies for each individual, as we recognize that even within the same organization, leaders may have distinct goals and challenges.Engage in strategic conversations with C-suite executives, conduct thorough product explorations, and meticulously address details.Build trust through attentive listening, define success metrics, manage objections, and develop tailored onboarding plans to facilitate a smooth transition to contract signing.Qualifications:5+ years of proven success in selling robust B2B SaaS products, typically within dynamic startup environments.Demonstrated ability to manage an effective sales cycle from prospecting to closing, particularly targeting VP and C-level executives.A strong track record in revenue responsibility (as a CSM, Account Manager, or AE), consistently exceeding targets in fast-growing software companies.A solid academic background and/or experience in competitive sports, reflecting a blend of determination and business acumen.Career Progression:At Planhat, we prioritize growth and value creation, believing in the promotion of talent from within. If you are driven to excel and eager to make an impact, we welcome your application.

About Rootly At Rootly, we are dedicated to revolutionizing how organizations manage incidents. Our mission is to provide a reliable incident management platform that empowers companies to respond swiftly and effectively when challenges arise. Our innovative approach has established us as leaders in a new multi-billion dollar segment, and we are seeking exceptional talent to help us achieve our ambitious goals. Our customers, including industry giants like NVIDIA, Figma, Canva, and Tripadvisor, trust Rootly for their critical incident management needs. They appreciate our user-friendly platform and unique partnership approach, which has garnered us a stellar 5-star rating on G2. Join us in creating a reliable future for organizations worldwide. Backed by prestigious investors from Y Combinator to key operators in tech, we prioritize transparency and team involvement in our financial health. We conduct monthly business reviews and share updates through our weekly changelog. About the Role As a Senior Site Reliability Engineer at Rootly, you will play a crucial role in shaping our technical infrastructure. You will thrive in a dynamic environment where each day presents new challenges and opportunities for growth. This position is perfect for individuals who seek ownership, enjoy tackling complex technical problems, and are driven by a mission to enhance reliability. While the work will be demanding, it promises to be one of the most rewarding experiences in your career. Collaborate with product teams to enhance the observability, reliability, and performance of services. Take ownership of our CI/CD pipelines, observability tools, monitoring systems, and incident response processes. Develop tools and automation to reduce manual toil, enhance engineering velocity, and improve developer experience and system reliability. Engage deeply with engineering teams to gain insights into system performance and identify cross-functional reliability and scaling concerns. Design and scale our infrastructure while ensuring top-notch performance and operational excellence.

Sales at TRACTIANJoin the dynamic Sales team at Tractian, the driving force behind our revenue growth. We are committed to generating new opportunities, acquiring prestigious clients such as Hyundai, Bosch, and Kraft Heinz, and enhancing relationships with our existing accounts. With strong backing from strategic investors experienced in building unicorns, Tractian is on the verge of establishing new benchmarks in industrial technology. Recognized on the Forbes AI 50 list in 2024 and ranked in the 98th percentile by RepVue for inbound leads, we provide exceptional value by boosting machine reliability, delivering immediate ROI, and achieving world-class revenue retention that rivals the best in the tech industry. At Tractian, we celebrate top performers through recognition, rewards, and empowerment to exceed their goals.What you'll doAs a Mid-Market Account Executive at Tractian, your primary objective will be to accelerate revenue growth by acquiring new customers and expanding within our existing mid-market accounts. You will handle a high-velocity sales pipeline, foster strong customer relationships, and identify opportunities for upselling and cross-selling as customers enhance their utilization of Tractian’s platform.Your efforts will be focused on consistently delivering value to our customers, meeting revenue targets, and contributing to Tractian’s ongoing growth and market expansion.

Role overview Hootsuite is looking for an Account Executive focused on mid-market sales. This hybrid position is based in Toronto and centers on growing new business across key industries. The role involves connecting with potential clients and guiding them in choosing Hootsuite as their social media management solution. Candidates must be within commuting distance of Toronto. What you will do Drive new business by acquiring mid-market customers, managing internal leads, and meeting individual sales quotas. Manage the entire sales cycle, from demonstrating product value and negotiating terms to closing deals and forecasting monthly revenue. Research market trends, build strong client relationships, and recommend tailored solutions from Hootsuite’s product suite. Identify relevant third-party partner solutions to enhance customer offerings and strengthen Hootsuite’s market position. Deliver product presentations and demonstrations, and complete technical documentation such as RFIs and RFPs when required. Collaborate with pre-sales and post-sales teams to address challenges and ensure customer satisfaction. Track and report sales activities and results using Salesforce, Sales Navigator, and 6Sense. Ensure smooth transitions for new clients to implementation and customer support teams after closing sales. Engage with existing commercial clients to align Hootsuite’s solutions with their social media goals and maximize value. Mentor and support new team members as they develop their sales skills. Take on additional related duties as needed. Location This hybrid role is based in Toronto, Ontario, Canada.

Join us at Rose Rocket as a Mid-Market Account Executive, where you will play a pivotal role in driving our sales strategies and expanding our customer base. You will engage with mid-market clients, understanding their logistics and transportation needs, while presenting tailored solutions that enhance their operational efficiency.Your role will involve building strong relationships, identifying growth opportunities, and collaborating with cross-functional teams to deliver exceptional service and support. If you are passionate about sales and logistics, and thrive in a dynamic environment, we want to hear from you!

Are you familiar with BlueCat Networks? We are a standout company that is transforming the landscape of Intelligent Network Operations. In a rapidly evolving market, organizations are seeking advanced models of network operations that integrate essential core services with a profound, predictive insight into network health and performance, enhancing their readiness for change. BlueCat’s Intelligent NetOps offers a pioneering combination of understanding systems and change management. We empower teams to boost agility and reduce risks associated with high rates of change through a cohesive management lifecycle, encompassing everything from provisioning to proactive troubleshooting and remediation.At BlueCat, we are immensely proud of our award-winning culture, which forms an essential part of our identity. We have received numerous prestigious accolades, including the "Great Place to Work" certification. By joining our team, you become part of a company that is at the forefront of technological innovation and a member of Canada’s top workplaces across various categories, such as Technology, Today's Youth and Women, and Mental Health and Inclusion.We are on the lookout for a Mid-Market Account Executive! Here’s an overview of our Sales team: The BlueCat sales team consists of knowledgeable and market-savvy sales professionals who enjoy working collaboratively and celebrating victories together. We are an engaged team that thrives on delivering innovative solutions to drive our business growth and transformation. We understand the importance of competitiveness while learning and supporting each other and our customers! Key Responsibilities:• Develop, oversee, and implement a strategic territory coverage and sales plan that promotes multi-faceted access into key accounts, with a focus on consistently achieving revenue targets on a quarterly and annual basis.• Formulate sales strategies by gathering market insights, analyzing opportunities, and documenting sales methodologies.• Execute regular outbound calls and emails to identify and qualify/unqualify product and service revenue opportunities.• Manage and address objections effectively.• Design and implement a comprehensive sales plan.• Foster and expand customer relationships.• Meet and surpass designated sales quotas.• Prepare reports as required.

Attention Candidates: We are currently hiring only in Ontario & Quebec.Join our dynamic Direct Sales team as a Growth Specialist (Account Executive) and play a pivotal role in identifying, sourcing, and securing high-potential prospects with 51-500+ employees across Canada. This is your opportunity to shape the new Canadian market segment by designing and implementing innovative strategies to penetrate and expand within this thriving landscape. Utilizing your exceptional consultative selling skills, you will focus on generating outbound leads and nurturing warm inbound inquiries, leading engaging discovery calls, showcasing HubSpot's capabilities, and negotiating successful business closures. Collaborate closely with internal teams to not only meet but exceed our collective goals, all while advancing HubSpot’s mission to empower our customers to grow.

Founded in 2017, Timescapes is dedicated to transforming the construction industry by providing shared visibility to simplify project management. Our innovative fixed-camera platform enables site teams and office personnel to gain real-time insights into job site progress, fostering transparency and facilitating quicker dispute resolution. With a growing global presence, Timescapes embodies a kiwi spirit—practical, humble, and committed to excellence.In the role of Account Executive, you will be responsible for a designated portfolio of target accounts across Canada and the USA. This full-cycle sales position requires you to actively prospect, generate leads, negotiate deals, and expand existing accounts to drive new business growth.Key ResponsibilitiesActively prospect and develop new business opportunities within your assigned list of target accounts, focusing on General Contractors, both existing and new clients.Expand our footprint within newly acquired accounts through a project-based sales strategy, identifying potential upsell opportunities and formulating effective account growth plans.Manage a robust sales pipeline, ensuring precise tracking of leads and opportunities, and executing all sales stages from initial contact to closure.Provide reliable sales forecasts and strive to meet and exceed weekly, monthly, and quarterly activity, funnel, revenue targets, and KPIs.Maintain and update all sales activities and customer interactions within Hubspot CRM to ensure data integrity and enhance reporting accuracy.Stay informed about industry trends and challenges within the Canadian construction sector. Attend relevant industry events to network and discover new opportunities. Cultivate strong relationships with key stakeholders and decision-makers, particularly Project Managers.

Flexport is seeking a Global Account Executive based in Toronto to help expand relationships with international clients. This role centers on building and maintaining partnerships that support clients as they manage logistics challenges across borders. Role overview The Global Account Executive identifies new business opportunities and manages a portfolio of client accounts. The position requires a strong focus on customer satisfaction, ensuring that each client receives attentive and effective service. What you will do Develop and strengthen strategic relationships with international clients Identify and pursue new business opportunities Oversee client accounts and address their logistics needs Deliver consistent, high-quality service to maintain client satisfaction Requirements Experience in sales, particularly with international or logistics-focused clients Strong communication skills Ability to build and sustain long-term business partnerships

At Yotpo, we are at the forefront of revolutionizing trust and loyalty in the eCommerce landscape. Our AI-driven Reviews and Loyalty solutions empower brands to transform casual browsers into loyal customers and enthusiastic advocates. With deep integrations across the eCommerce ecosystem and the confidence of over 30,000 global brands, we create seamless omnichannel experiences that enhance conversion rates, solidify customer relationships, and foster sustainable growth.As a Mid-Market Account Executive at Yotpo, you will play a pivotal role in our growth strategy, significantly impacting our market presence. You will engage with renowned retail brands and digitally native companies, building partnerships with household names like Chubbies, Brooklinen, and Allbirds. The nature of these collaborations requires a thoughtful and strategic approach to every interaction, with a keen focus on detail.Your Responsibilities Include:Revenue Generation: Proactively seek and cultivate leads through our Partnership division and inbound marketing initiatives, closing deals to achieve outstanding results.Earning Potential: Exceed sales targets while maximizing your earning potential through an uncapped commission structure, OTE, and accelerators.Customized Solutions: Present Yotpo’s diverse product offerings to new prospects, emphasizing value-based selling.Cross-Department Collaboration: Work alongside sales, account management, marketing, and product teams to deliver cohesive solutions to our clients.Industry Insights: Explore a wide range of industries, gaining the knowledge necessary to discuss trends and developments authoritatively.Complex Sales Cycle Management: Oversee intricate sales processes, forecast sales activities, and drive results while ensuring customer satisfaction and long-term loyalty.

About Block, Inc. and Square Block, Inc. began in 2009 with a simple goal: make it easy for anyone to accept payments. Over time, we saw firsthand how many sellers struggled with disconnected and outdated tools that limited their growth. To address these challenges, we expanded Square’s platform into a suite of integrated solutions. Today, our products support everything from online sales and inventory tracking to buy now, pay later options, appointment scheduling, customer engagement, and staff management. Financial services are built in, so sellers can manage their business in one place. With the addition of Afterpay, we help sellers reach new customers and scale their operations. Square now serves a wide range of businesses, from large enterprises with complex needs to new merchants just getting started. As our customers grow and change, our tools evolve with them. We remain focused on building a sustainable business and supporting sellers as they reach their goals.

About Rootly At Rootly, our mission is to revolutionize how organizations respond to incidents, making them more reliable and efficient. We are developing a leading incident management platform that empowers companies globally to swiftly and effectively resolve issues. We aim to not only transform the industry but also create a new multi-billion dollar market segment. To achieve this ambitious vision, we need exceptional talent to join our team. Our customers love Rootly. Rapidly growing companies like NVIDIA, Figma, Canva, Tripadvisor, and Squarespace depend on our robust incident management platform and our unique partnership approach. Discover why we have earned 5-star reviews on G2. Investors are also excited about Rootly. We are supported by renowned funds, including Y Combinator, and leaders such as the CTOs of Dropbox and GitHub. We prioritize transparency and conduct monthly financial reviews as a team, ensuring everyone is aware of the company’s health. Additionally, we share our progress through our weekly changelog. About the Role We are in search of our inaugural Head of Customer Success to help us scale effectively. You will be instrumental in implementing the right processes at the right time to elevate our customer success operations as we grow. This role requires deep involvement in details while still managing key accounts, as every leader at Rootly is also an operator. You will drive Net Revenue Retention and transform Customer Success into a sustainable growth engine as we expand into the enterprise market. Your responsibilities will include enhancing onboarding, adoption, retention, and expansion efforts. You will mentor a high-performing Customer Success Management (CSM) team, develop scalable playbooks, and establish key success metrics. Collaboration with Sales, Product, Engineering, and Support teams will be crucial to ensure customers receive maximum value while driving net retention, satisfaction, and operational excellence.

Join the Government of Ontario as a Business Analyst Level 3, where your expertise will drive significant improvements in our services and operations. In this role, you will be responsible for analyzing business needs, developing solutions, and enhancing processes to ensure effective delivery of programs.

About Rootly At Rootly, we are dedicated to revolutionizing the way organizations manage incidents, ensuring that every company can operate with greater reliability. We achieve this by developing a state-of-the-art incident management platform that enables organizations globally to swiftly and effectively address incidents. Our mission goes beyond mere industry transformation; we are forging a brand-new multi-billion dollar segment and require exceptional talent to help us realize this ambitious vision. Rootly has garnered the trust of customers worldwide, including some of the fastest growing companies like NVIDIA, Figma, Canva, Tripadvisor, and Squarespace, who depend on our platform to streamline their critical incident management procedures. Our commitment to delivering a delightful enterprise-ready platform and a distinctive partnership model has resulted in glowing reviews—discover why we’ve earned 5 stars on G2. Our investors share our excitement. Rootly is backed by esteemed funds, including Y Combinator and leaders like the CTOs of Dropbox and GitHub. We are transparent about our financial health and progress, sharing insights during interviews and hosting monthly financial reviews for our team to stay informed about our business's status. Our ongoing developments are documented in our weekly changelog. About the Role This is a unique opportunity to join Rootly as an early engineer and significantly influence our growth journey. You will work on the infrastructure that supports incident response and on-call functions for some of the most innovative teams globally. This role transcends traditional operations; we seek software engineers passionate about infrastructure, developer experience, systems thinking, and dedicated to creating tools that enhance the reliability, performance, and scalability of our engineering organization. At Rootly, we prioritize speed, quality, and impact. Our engineers are encouraged to take initiative and produce high-leverage results—whether by automating processes to eliminate toil, enhancing our observability stack, or bolstering the resilience of our services. You will collaborate closely with product engineers and customers to ensure we remain proactive. If you excel in environments where accountability is paramount, excellence is expected, and reliability is essential, this is the ideal place for you. What You’ll Do Collaborate with product teams to improve the observability, reliability, and performance of their services. Manage our CI/CD pipelines, observability tools, monitoring systems, and incident response processes.

About RootlyAt Rootly, we are dedicated to transforming how organizations respond to incidents, striving to enhance reliability across all sectors. Our cutting-edge incident management platform empowers companies globally to address incidents swiftly and effectively. We're not just redefining an industry; we're pioneering a new multi-billion dollar segment and require exceptional talent to help us realize this ambitious vision.Our clients include some of the fastest-growing names in the world, such as NVIDIA, Figma, Canva, Tripadvisor, and Squarespace, who trust Rootly to streamline their critical incident management processes. They appreciate our robust, enterprise-ready platform and collaborative partnership model, consistently rating us 5 stars on G2.Our investors share our enthusiasm. Backed by prominent funds including Y Combinator, along with industry leaders from Dropbox and GitHub, we prioritize transparency in our culture. Monthly financial reviews keep our team informed about the business's health, and our weekly changelog keeps everyone updated on our developments.About the RoleAs a Senior Security Engineer, you will be instrumental in advancing our security initiatives, working closely with diverse teams to ensure the reliability and scalability of our products. You will design systems, tools, and solutions that secure our mission-critical applications while contributing to organization-wide efforts to automate, optimize, and enhance our security protocols.Develop security solutions that not only meet rigorous standards but also exceed the expectations of our developers and customers.Play a key role in vital security initiatives, including identity and access management, vulnerability management, incident response, security control implementation, and infrastructure security.Collaborate closely with engineering teams to deliver secure, reliable, and scalable solutions for our valued customers.With our expanding customer base, tackle intriguing technical challenges to scale our product effectively.Participate in the on-call rotation, swiftly addressing and resolving security incidents as they occur.