Member Support Expert - Canada

Join System Canada Technologies as a Technical and Functional Subject Matter Expert specializing in Digital Check Processing. In this vital role, you will leverage your expertise to enhance our digital processing solutions, ensuring they meet industry standards and client expectations. You will collaborate with cross-functional teams to identify and mitigate technical challenges while providing insights that drive innovation and efficiency.

Role Overview The University Health Network in Toronto is hiring a Pulmonary Function Lab Technical Assistant to support its Surgical Program. This position plays a key part in delivering respiratory care within the lab setting. Main Responsibilities Assist with the administration of pulmonary function tests Follow established protocols for all lab procedures Support the team in maintaining a safe and organized work environment About the Team Work alongside clinical professionals dedicated to providing high-quality respiratory care in a collaborative setting.

We are seeking an experienced SAP Functional Manager with a strong background in Retail Business Processes, including Promotions Merchandising, Omni-Channel Retailing, assortment, listing & negotiation, and Hybris business integration. The ideal candidate will possess expertise in Retail Pricing & Promotion, POS Integration, and various SAP modules such as SAP MM, SAP Merchandising, SAP Hybris, SAP Information Steward, and SAP IS Retail Master Data (Article Master, Vendor Master & Site Master). Additionally, you should be proficient in Hybris Configuration and Integration with other systems such as JDA, ECS, WMS, and Hybris. Familiarity with HANA Data Structure and Modeling, as well as NLS archiving is essential. NICE TO HAVE: Skills in ABAP Debugging, Data Dictionary, Data Model, UI5 Development, SAP Fiori, and SAP Personas are advantageous. Experience with Supplier Buyer Agreement processes, Master Data Management, and Variant Configuration (Requirements, Dependency, Pre-Conditions, Bill of Materials, etc.) will set you apart from other candidates.

Join System Canada Technologies as a CRD Functional Tester and engage in a dynamic work environment where your testing skills will be valued. This role is perfect for individuals looking to launch their career in software testing and quality assurance.

The Pulmonary Function Charge Technologist at University Health Network works directly with patients to perform pulmonary function tests. This position is responsible for ensuring each patient feels comfortable throughout the assessment and that all procedures meet high standards of care. Main responsibilities Conduct a range of pulmonary function tests using specialized equipment Monitor patient well-being and comfort during procedures Work closely with a team of healthcare professionals to support respiratory health assessments Collaboration and environment This role involves regular collaboration with other healthcare staff in Toronto, using advanced technology to help evaluate and support patients’ respiratory health.

At Relay, we empower self-made entrepreneurs through our innovative digital banking platform, equipping them with the tools and insights needed to master their finances. Our mission is to transform financial ambiguity into transparency, enabling business owners to manage their cash flow effectively and achieve long-term success.We invite a Senior Technical Writer to join our dynamic Product Marketing team. This pivotal role bridges the realms of marketing, product development, and design, ensuring that our in-product messaging resonates with customers and aligns with our overall positioning. Your contributions will directly impact how users perceive, adopt, and derive value from Relay’s suite of products.This position is perfect for a strategic, customer-centric technical writer who is passionate about making a difference. You will collaborate with Product Design to enhance in-product experiences and with Product Marketing to convert value propositions into user-friendly language. Engaging directly with customers, your aim will be to reduce friction, streamline onboarding, and increase product engagement through exceptional in-product communication.Initially, you will conduct a thorough audit of our product lines' copy, establishing a consistent and scalable voice for Relay’s in-product communication. Over time, you will develop standards and processes that enhance clarity, promote adoption, and facilitate multi-product growth.Key ResponsibilitiesIn-Product Writing & UX Content Ownership: Refine and advance the voice and tone within the Relay product. Craft, edit, and enhance UI copy, including onboarding flows, tooltips, error messages, and feature explanations to bolster clarity and usability.Customer Understanding & Voice of the Customer: Engage in customer interviews and collaborate with Product Marketing to gain deep insights into user needs and mental models. Use these insights to design clear and intuitive product experiences.Adoption & Onboarding Optimization: Identify user journey friction points and enhance onboarding, activation, and feature discovery through clearer in-product communication.Product & Design Partnership: Work closely with Product Management and Design to refine product experiences based on user feedback.

Join our innovative team at Smile Digital Health as a Technical Product Manager. In this fully remote role, you will lead the development and execution of digital health products that enhance patient care and drive business success.As a key player in our organization, you will collaborate closely with cross-functional teams, including engineering, design, and marketing, to ensure product alignment with customer needs and business goals.

Join our dynamic team at alan, where we are redefining the insurance landscape in Canada. As an Insurance Expert, you will leverage your extensive knowledge of the Canadian insurance market to provide unparalleled service and expertise to our clients. Your role will involve analyzing customer needs, recommending appropriate insurance solutions, and ensuring a seamless client experience.We are looking for individuals who are passionate about the insurance industry and eager to make a difference. If you thrive in a collaborative environment and have a knack for problem-solving, we want to hear from you!

Role Overview EcoVadis is hiring a Sales Enablement Senior Expert in Toronto. This role focuses on strengthening the sales team’s performance and supporting revenue growth. The Senior Expert will work with colleagues across departments to shape and deliver strategies that give sales professionals the right tools, resources, and training to succeed. The position emphasizes process improvement and close alignment with company objectives. What You Will Do Collaborate with cross-functional teams to design and roll out sales enablement initiatives Equip sales professionals with up-to-date resources, tools, and knowledge Analyze sales data and feedback to refine enablement strategies Optimize sales processes to support company-wide goals Who We’re Looking For Background in sales enablement or a related field Strong communication skills Comfort with analyzing data to guide decisions Proactive approach to problem-solving About EcoVadis EcoVadis advances sustainability and responsible business practices around the world. The team values collaboration and continuous improvement.

About BasetwoAt Basetwo, we are dedicated to transforming the manufacturing landscape, making it faster, smarter, and more resilient.As a dynamic AI startup located in Toronto, we are proud to be supported by leading venture capitalists from Boston, New York, and the Bay Area. Our innovative platform empowers process engineers and scientists from top Fortune 500 companies in the chemical, cosmetics, and pharmaceutical sectors. With our state-of-the-art AI technology, we enable them to create digital twins of their manufacturing processes, streamlining process development, scaling production, and enhancing quality control.The RoleThe heart of our platform lies in simulation, and our science team is in search of a skilled Process Modeller to make significant contributions to our process simulation engine. This role involves developing mathematical models for our platform, addressing fluid flow and mixing challenges in the pharmaceutical, cosmetics, and chemical manufacturing industries. You will collaborate closely with subject matter experts (SMEs) from our clients and our Engineering team to deliver solution-driven simulations that meet customer needs.What You’ll DoAs a Process Modeller, your responsibilities will include:Collaborating with customer SMEs to gain insight into their process challenges, defining technical requirements, and implementing advanced modeling solutions.Researching, developing, and validating mathematical models for real-world applications in cosmetics and chemical processes (e.g., emulsions, multi-phase mixing).Contributing to product development related to process simulation alongside cross-functional teams, aligning roadmaps and feature iterations with customer feedback.Promoting best practices within the modeling and simulation team.Documenting research efforts and model structures in well-organized product specification documents.

Join eliseai as a Solutions Engineer (Product Expert) in the Housing sector, where you will play a pivotal role in providing expert solutions that enhance our product offerings. As a key member of our team, you will leverage your technical expertise to ensure our clients receive the highest level of service and support.

Join our innovative team at aviso as a Process Engineer, where you will play a pivotal role in optimizing and streamlining our processes to enhance efficiency and productivity. You will collaborate with cross-functional teams to develop and implement effective engineering solutions, ensuring quality and consistency in our operations.

Join our team at System Canada Technologies as a Charles River Functional Tester. In this pivotal role, you will ensure the effective functionality of the Charles River Development (CRD) platform, contributing to our commitment to excellence in financial technology.Your expertise will be vital in testing and validating software functionalities, collaborating with cross-functional teams to enhance user experience and streamline financial processes.

Job Purpose: The Senior Manager of Technical Program Management at EQ Bank plays a pivotal role in overseeing the comprehensive planning and management of intricate technical solutions throughout our Digital Banking ecosystem. Reporting directly to the Director of Technical Program Management, this leader will be responsible for ensuring the delivery of quantifiable value and outstanding customer experiences. This position emphasizes execution in alignment with company policies and strict adherence to Enterprise Change Management Processes. The Senior Manager will prioritize customer needs and the effects on customer journeys, driving delivery excellence by identifying technical risks, creating mitigation strategies, managing dependencies, and fostering collaboration across engineering teams, product management, and both internal and external partners. The ideal candidate will cultivate robust cross-functional relationships and exert influence without direct authority to achieve desired outcomes that align with business objectives, while simultaneously enhancing the reliability and usability of customer-facing products and services.

About Us:At Financeit, we specialize in point-of-sale financing, empowering some of the largest home improvement and retail organizations across Canada. Our innovative platform enables businesses to increase their sales by providing customers with accessible monthly payment options for major purchases, whether it's for home renovations, vehicle financing, or retail transactions.We are a dynamic company that balances the agility of a small team with the potential for significant market impact. Here, collaboration, inclusivity, fairness, and respect are not just principles; they are woven into the fabric of our organization. If you are seeking a workplace that embraces these values, we invite you to consider joining us.Role Overview:Reporting directly to the Director of Process Management & Optimization, the Manager of Process Optimization will act as the steward of our essential workflows. If you have a passion for problem-solving, a keen eye for inefficiencies, and a commitment to fulfilling our customer promises, this role is for you.You will take full ownership of the lending journey, ensuring our processes are not only efficient and scalable but also tightly controlled. As a vital member of our team, your contributions will help Financeit scale effectively while minimizing friction and risk.Key Responsibilities:Optimize Current Operations: Take charge of key business processes within the lending and customer journey, ensuring seamless workflow between steps.Implement Process Enhancements: Utilize best practices to identify bottlenecks, gather requirements, and develop solutions that drive operational excellence.Manage Risk & Controls: Ensure the integrity of your processes by designing, testing, and monitoring compliance with regulatory and internal standards.KPI Oversight: Regularly assess process performance through data analysis, providing insights and proposing mitigation strategies to senior leadership.Conduct Root Cause Analysis: Lead investigations into process failures or dips in customer experience, delving into data to uncover underlying issues and prevent recurrence.Collaborative Partnerships: Work across departments such as Product, Engineering, Risk, and Operations to implement scalable process changes.Training & Documentation: Maintain our SOPs as dynamic resources, designing training materials to equip frontline teams for success.Business Continuity Management: Develop and test business continuity plans for your processes, ensuring resilience in the face of disruptions.

At Smile Digital Health, we are dedicated to advancing #BetterGlobalHealth. Our innovative health data platform and data management solutions are making waves across more than 20 countries, and we proudly ranked #19 on Deloitte's Technology Fast 50 for 2024! Our leading FHIR-based data liberation platform simplifies the process for healthcare stakeholders to collect and exchange critical data. Central to our mission, the Smile platform empowers users and organizations to enhance the management of healthcare data. We facilitate the generation and liberation of structured healthcare data, ensuring effective collaboration among care teams and health systems, ultimately bringing #BetterGlobalHealth to patients every day!Join us today and discover countless reasons to SMILE!The Technical Account Manager (TAM) serves as the key post-sales liaison for assigned customers. This role encompasses ownership of customer relationships from contract signing through implementation and beyond, ensuring successful delivery and sustained customer satisfaction. The TAM will work in close collaboration with Agile Leads, technical teams, Sales, and other cross-functional groups to ensure seamless execution of projects, resource allocation, financial management, renewals, and the identification of growth opportunities within customer accounts.

Join the Creative Revolution at Extreme Reach!At Extreme Reach, we are on a transformative mission to redefine how advertising is created, connected, and experienced. As the foremost leader in creative operations globally, we empower brands and agencies to bring their visions to life and deliver them effortlessly across all screens. Our cutting-edge technology and innovative services fuel creativity across the marketing and entertainment sectors, and you can be an integral part of this journey!By joining Extreme Reach, you will immerse yourself in a dynamic and collaborative environment where your ideas can spark meaningful change. We celebrate innovation at every level, encouraging our teams to take risks, challenge conventions, and explore new horizons. Your unique voice, talents, and aspirations are valued here — Extreme Reach is your platform to grow, learn, and excel.Are you ready to make an impact? If you are passionate about technology, eager to tackle complex challenges, and excited to be part of a team that is revolutionizing the industry, Extreme Reach is the place for you. Let’s shape the future together!The OpportunityThe Digital Connectivity Coordinator is an entry-level role within our Connectivity division, dedicated to supporting the onboarding, certification, maintenance, and overall success of digital publishers. This position involves assisting with daily operational tasks, gaining foundational knowledge of digital ad-serving technologies, and collaborating closely with senior team members to ensure seamless digital delivery across the Extreme Reach platform.Key Responsibilities:Publisher Support & CoordinationProvide daily operational support for a small group of digital publishers, with guidance from senior team members.Participate in publisher calls to document requirements, action items, and next steps; ensure accurate follow-up.Set up new publisher user logins and maintain accurate publisher account and certification records.Initiate monthly recertification outreach, track certification form submissions, and ensure timely handoff to the responsible representative.Digital Delivery OperationsPerform daily operational tasks including delivery monitoring and discrepancy review (e.g., identifying and flagging delivery variances).Support basic certification workflows by attending dashboard walkthrough calls and learning standard, representative-led processes.Submit, track, and manage digital support tickets (e.g., ad-serving, certification, or delivery issues) in coordination with senior team members.

About Flywheel Digital Flywheel Digital delivers a broad range of digital commerce solutions for leading brands across major digital marketplaces. Clients use near real-time analytics to boost sales, increase market share, and improve profitability. With teams across the Americas, Europe, and APAC, Flywheel Digital offers opportunities to make a tangible impact, grow professionally, and receive strong support. Role Overview: Digital Media Manager, Perpetua Flywheel Digital is hiring a Media Manager for the DSP team within the Client Services division of Perpetua. Perpetua focuses on retail media optimization and market intelligence technology designed for forward-thinking eCommerce brands. What You Will Do Manage, monitor, and analyze programmatic advertising campaigns for clients. Work with platforms such as Amazon and other Omni-Channel Retailers. Collaborate with various DSP platforms. Engage with top brands and advertisers across the country. Industry Context Programmatic advertising continues to expand, representing 85% of digital ad spending in the US and over 80% in Europe. Location Toronto, Ontario, Canada

About Our Company:Cologix, headquartered in Denver, Colorado, is a premier network-neutral interconnection and hyperscale edge data center provider across North America. Our extensive platform grants access to over 45 digital edge and Scalelogix℠ hyperscale edge data centers in 13 key markets throughout the U.S. and Canada. We pride ourselves on a carrier-dense ecosystem comprising more than 710 networks, over 360 cloud providers, 35 onramps, and seven Internet exchanges. With nearly 2,000 customers benefiting from direct access to our dedicated local operations teams, we foster strong partnerships through exceptional operational support and unparalleled customer service. Supported by one of North America's largest infrastructure funds, our experienced leadership team, certified professionals, and commitment to ESG initiatives cultivate a culture that values our people, our environment, and our clients.Role OverviewWe are on the hunt for a strategic and hands-on Director of Digital Marketing to spearhead our digital strategy across North America. This pivotal role encompasses complete ownership of digital performance—from strategy and execution to optimization and reporting—focused on our data center solutions tailored for enterprises, hyperscalers, and service providers.This position is designed for a player-coach who will guide a lean team while actively contributing to essential channels, including website optimization, paid media, search, content, social, and blogging. The Director will oversee a demand center operations resource and a marketing specialist who is a shared resource.The successful candidate will be tasked with driving measurable pipeline impact, enhancing brand authority, and ensuring that digital marketing serves as a scalable growth engine aligned with our revenue objectives.