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Member Experience Manager - Houston

IndustriousNew York City
On-site Full-time $69K/yr - $80K/yr

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Experience Level

Manager

Qualifications

Qualifications:Exceptional interpersonal and communication skills, with the ability to engage with a diverse range of individuals. Strong organizational and multitasking abilities, with a keen eye for detail. Proven problem-solving skills and the ability to work collaboratively in a team environment. Experience in hospitality or customer service is preferred. A proactive attitude with a willingness to learn and adapt to new challenges.

About the job

About Us:

At Industrious, we pride ourselves on being the largest premium workplace-as-a-service provider, renowned for offering the highest-rated workplaces in the industry. Our mission revolves around creating exceptional experiences for teams of all sizes and stages, including our own. We understand that a great day at work is driven by the people around you and the challenges you tackle together. We seek individuals who are innovative thinkers and thrive in collaborative environments. As teammates, we foster new ideas and celebrate every achievement. We are passionate about making a significant impact on our members' workplace experiences.

Authenticity is Key: We believe that great days at work begin when everyone can express their true selves. Embracing diversity in backgrounds, thoughts, and ideas is crucial to our success in delivering outstanding workplace experiences for our members and each other. Industrious is dedicated to cultivating an inclusive and respectful environment that values your individuality. We celebrate our team members as unique individuals capable of achieving remarkable things when we work together.

We are honored to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and listed among Forbes’ Best Startup Employers.

For more information, visit www.industriousoffice.com/careers.

Role Overview:

This position is an on-site hospitality role, requiring presence 5 days a week, and candidates must reside within a reasonable commuting distance from Houston, TX. To support this, we offer excellent commuter benefits!

As a Member Experience Manager, you will be the primary problem solver, momentum creator, and experience architect for our members. You are the key connector and the familiar face everyone recognizes. As the manager of your designated location, your business acumen will be instrumental in organizing details and communications to ensure seamless operations. You are confident engaging with executives, and you welcome the opportunity to learn and ask questions when necessary. Your enthusiasm drives you to connect with the broader business community, and you take pride in representing Industrious in your local market while identifying potential members to ensure they have an exceptional workday. Your genuine curiosity and consultative sales approach enable you to uncover and address clients' needs effectively. You will orchestrate outstanding events and embrace the hard work required to make them successful. Your passion lies in helping others succeed.

About Industrious

Industrious is a leader in the premium workplace-as-a-service industry, recognized for delivering exceptional workplace experiences. Our commitment to diversity and inclusion fosters a collaborative environment where individuality is celebrated, driving our success in creating great days for our members.

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