Manager, Strategic Client Solutions

AHEAD specializes in creating innovative platforms that drive digital business success. By integrating state-of-the-art cloud infrastructure, automation, analytics, and software delivery, we empower enterprises to realize their digital transformation goals. At AHEAD, we are committed to fostering a culture of inclusivity where every voice matters. We strive to create an environment that encourages everyone to contribute, effect change, and shape our organizational culture. As an equal opportunity employer, AHEAD does not discriminate against individuals based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We welcome all candidates who can enrich AHEAD with diverse ideas and perspectives.The Client Solutions Engineer Manager will oversee the daily operations of AHEAD’s Solutions Engineering Team based in New York and New Jersey. This role involves collaborating closely with the local Managing Director of Sales to enhance sales and revenue generation. The manager will also be responsible for raising awareness of AHEAD’s solutions and working with potential clients to understand their unique needs. Furthermore, this position will track key performance metrics to assess team performance, identify high-potential employees for future leadership roles, and coordinate effectively with other departments.

Verve helps brands and agencies reach audiences at pivotal moments. The company’s technology platform combines a large dataset of on-site search intent, direct app integrations, and partnerships with millions of websites and language models. This setup provides clients with detailed audience insights and access to premium omnichannel inventory. Role overview The Client Solutions Manager - Curation is based in New York, NY and acts as the main point of contact for top brand and agency clients. This role manages client relationships and campaign strategies, focusing on programmatic guaranteed and private marketplace (PMP) deals. What you will do Serve as the primary liaison for leading brand and agency accounts Oversee campaign strategies for programmatic guaranteed and PMP deals Work closely with Sales and Operations teams to deliver results Maintain and grow client relationships through strategic guidance and support What makes this role unique Work with a consolidated demand-side platform that uses unique datasets Direct involvement in impactful campaigns across multiple channels Collaborate with internal teams to ensure measurable outcomes for clients Who succeeds in this role People skilled at building and maintaining client relationships Strategic thinkers who enjoy cross-team collaboration Those motivated by delivering measurable results for brands and agencies

Founded in 2018, Causaly’s AI platform revolutionizes enterprise-scale scientific research, pushing the boundaries of human productivity. Our innovative solutions empower researchers to discover, visualize, and interpret biomedical knowledge while automating essential research workflows. This acceleration aids in tackling some of the most pressing health challenges of our time.We collaborate with leading biopharma companies and institutions on a variety of applications, including Drug Discovery, Safety, and Competitive Intelligence. Explore how we enhance knowledge acquisition and facilitate informed decision-making through our insightful blog posts: Blog - CausalyCausaly enjoys robust support from top venture capital firms, including ICONIQ, Index Ventures, Pentech, and Marathon.In this pivotal role, you will significantly contribute to Causaly's revenue growth while acting as a catalyst for market innovation. Reporting directly to our COO, you will collaborate cross-functionally to enhance customer value and drive business development. You will manage a portfolio of the top 50 global pharmaceutical enterprises, gaining a deep understanding of our clients' strategies and aligning our resources and capabilities for optimal results.Your Responsibilities:Serve as a trusted advisor within the AI Pharma sector to both existing and prospective Causaly clients.Utilize your industry connections to initiate discussions and gain vital customer insights.Cultivate relationships with senior executives at top pharmaceutical companies, identifying interests and challenges that Causaly can address.Drive business development of the Causaly Cloud platform, focusing on both current clients and new prospects across North America, particularly within the top 30 clients.Strategically assess client needs, constraints, and critical factors, guiding our go-to-market teams in execution.Develop insights into assigned clients’ strategic goals, decision-making frameworks, and key influencers, while mapping Causaly's impact through current and future offerings.Collaborate with Product teams to refine market messaging and provide actionable customer and market feedback for future business opportunities.

Field sales is the backbone of the economy, yet many teams face significant challenges. Sales representatives are often overwhelmed with administrative tasks, managers are stretched too thin, and leadership lacks true visibility into field operations.At Siro, we are revolutionizing the way field sales teams learn, excel, and achieve success.Initially launched as an AI-driven coaching platform aimed at enhancing sales representatives' performance, we have evolved into a comprehensive intelligent companion. Our solution automates tedious administrative tasks for sales reps, provides managers with real-time insights, and enables executives to anticipate future trends.Our innovative platform integrates seamlessly with systems such as Salesforce, analyzing countless in-person sales conversations to extract valuable insights, automate processes, and enhance organizational outcomes. Imagine Iron Man’s Jarvis, but for sales—proactive, tailored, and embedded within the tools that teams already use.Having secured $75M in funding from prestigious investors including Index, Fika, CRV, and SignalFire, Siro is trusted by top brands in home improvement, retail, hospitality, and automotive sectors. Our talented team hails from industry leaders such as Meta, McKinsey, DoorDash, and Uber.Join us as we shape the future of human-AI collaboration in sales—we're just getting started.

Verve helps brands and agencies reach audiences by turning search intent data into insights that drive action. The company’s demand-side technology uses direct SDK integrations with leading apps, plus data from over 3 million websites and LLMs. This setup gives a wide view of consumer behavior, supporting accurate audience targeting and campaign activation across premium omnichannel inventory. Role overview The Client Solutions Manager - Brands & Agencies is the main contact for key brand, agency, and publisher accounts. This role focuses on making sure campaigns run smoothly and relationships stay strong. Success here means supporting client satisfaction, retention, and growth through a solid grasp of digital media and programmatic advertising. What you will do Serve as the primary liaison for assigned brand, agency, and publisher clients Translate client objectives into actionable campaign strategies Oversee campaign execution to ensure delivery meets client expectations Build and maintain strong relationships to encourage client retention and growth Work with internal teams to address client needs and resolve issues Clearly communicate campaign performance and insights to clients Requirements Understanding of digital media and programmatic advertising Experience managing client relationships in a media or advertising context Strong communication and collaboration skills Ability to turn client goals into effective campaign plans Location This position is based in New York, NY.

Pinterest seeks a Lead Client Partner for Technology Solutions based in New York, NY. This role centers on building and maintaining strong relationships with clients, drawing on technology expertise to help them achieve their goals. The position emphasizes strategic partnership and aims to deliver solutions that enhance user engagement and drive business growth. Key responsibilities Engage directly with clients to understand their needs and objectives Develop and sustain partnerships that support both client and business goals Work with teams across the company to provide technology solutions tailored to each client Deliver consistent, high-quality service and ongoing support to clients Location This position is based in New York, NY.

About UsAt Office Hours, we are revolutionizing the way organizations connect with industry experts. Our on-demand expert network empowers professionals to earn by sharing their invaluable knowledge through advisory roles, project engagements, and AI model training. We simplify the process, handling all aspects like screening, compliance, scheduling, and payments, so our experts can focus on delivering impactful insights.As a rapidly growing and profitable company, we’re expanding our expert network, introducing new offices and products. With headquarters in San Francisco and additional locations in Brooklyn and Bangalore, we proudly serve a diverse clientele including leading digital health firms, tech innovators, institutional investment groups, consulting agencies, and AI laboratories. Our growth is supported by top marketplace investors and operators from well-known companies including DoorDash, Airbnb, and Affirm.Our PhilosophyWe believe that human knowledge is the most valuable asset in the world. Despite our interconnectedness, much of this knowledge remains untapped and inaccessible. Our vision is to democratize knowledge sharing, making it easily accessible and scalable through innovative tools designed for the modern knowledge economy.Role OverviewAs a Client Solutions Manager, you will take charge of a diverse portfolio of enterprise clients, driving their growth and success. You will develop and implement tailored account acquisition and expansion strategies while mentoring a high-performing team. Your clientele will include some of the top investment firms in the region.This dynamic, client-focused role emphasizes portfolio growth and team leadership. You will dedicate your time to strategizing growth initiatives, executing impactful projects, and nurturing top talent. As a key contact for our clients, you will collaborate closely with our product and engineering teams to translate client insights into actionable product enhancements.We seek candidates with a proven track record in managing client-facing teams within enterprise business development or customer success. If you thrive on challenges and are passionate about growing client portfolios and developing exceptional teams, we want you to join us.

Join Our Team at ArchArch is a rapidly expanding Series B financial technology firm dedicated to revolutionizing private investment management. We enhance accessibility, understanding, and the overall investor experience across various asset classes.Private investments such as venture capital, hedge funds, and private equity constitute approximately 25% of the investment landscape. Traditionally, stakeholders including investors, advisors, banks, families, and managers have struggled with the cumbersome task of tracking numerous investments through complicated spreadsheets and overflowing inboxes. This not only takes up valuable time but also introduces the risk of data entry errors, inconsistent reporting, and misplaced information. That’s where Arch comes in.At Arch, we provide a unified platform that delivers standardized data, documents, and insights, eliminating the hassle of navigating through countless portals. Our mission is to save our clients time and empower them to make well-informed investment decisions that lead to superior financial results.We are a dynamic and fast-growing team of over 200 professionals serving more than 400 clients, including some of the largest banks and financial institutions in the United States. Since our inception, we have consistently doubled our company size each year and are actively hiring across all departments as we continue to scale.About the RoleWe are in search of a Client Implementation Specialist to spearhead the onboarding process for our Strategic Accounts segment. This essential role focuses on developing trusted, long-term partnerships with key decision-makers at leading accounting firms, tech channel partners, and financial institutions.This role is highly client-facing, and we are seeking an individual who values relationship-building, earns trust swiftly, and delivers a premier white-glove experience. As a Client Implementation Specialist, you will guide clients through the onboarding journey, ensuring they are set up for enduring success on our platform with a precise representation of advanced investment data.The ideal candidate is a self-starter capable of working independently, managing multiple onboarding processes, and proactively addressing challenges with minimal oversight. You will also play a role in providing feedback on our products and improving internal onboarding processes—striking a balance between independent execution and collaborative teamwork.Your Responsibilities:Client OnboardingDesign and implement customized onboarding plans with well-defined milestones and timelines.Facilitate a seamless transition for clients to ensure they fully leverage our platform's capabilities.

At January, we are dedicated to revolutionizing consumer finance by infusing humanity into every interaction. Our innovative, data-driven solutions empower financial institutions to enhance their collections processes, providing borrowers with clear, compassionate pathways to regain control over their financial futures. We are not just increasing access to credit; we are restoring dignity and affording millions the opportunity to achieve true financial independence.About the RoleAs the Senior Client Success Manager, you will play a pivotal role in transforming client relationships into a key competitive advantage for January. Your responsibility will extend beyond mere account retention; you will extract invaluable insights that will inform our product development and client service strategies. You will manage 5-7 strategic accounts that present significant potential along with operational challenges. Your goal is to establish scalable client management systems that maintain a personal touch, transition our approach from reactive to proactive, and create a framework that converts client feedback into actionable product decisions and market intelligence.Collaborating closely with Operations, Product, Compliance, and Sales teams, you will tackle complex issues swiftly, identify patterns that might go unnoticed, and uncover expansion opportunities before they are articulated by clients. You thrive on challenging conversations, master the art of precise communication—whether it's de-escalating issues or crafting replicable playbooks—and excel at prioritizing conflicting demands.What You'll DoServe as the primary relationship steward for strategic accounts, proactively anticipating client needs and fostering trust through transparency in both success and crisis.Detect patterns within your portfolio of accounts, functioning as an intelligence resource for Product and Account Management by translating frontline insights into product roadmap strategies and identifying growth opportunities.Lead monthly performance reviews that provide clients with new insights, advancing from mere reporting to diagnosing root causes and proposing data-driven solutions.Manage audit processes from start to finish with impeccable attention to deadlines, swiftly resolving complex issues with clarity.Transform individual client successes into standardized playbooks and collaborate with Client Operations to address systemic friction points.Document successful strategies and enhance team performance through knowledge sharing and scalable processes.What We're Looking ForA minimum of 4 years of experience in high-touch B2B client success, strategic account management, or consulting with enterprise clients: ...

Join Rokt as a Strategic Account Manager specializing in the Entertainment industry. In this pivotal role, you will leverage your expertise to foster relationships with key clients, driving strategic initiatives and ensuring their success in maximizing the value of our cutting-edge technology solutions. Your ability to understand client needs and propose tailored strategies will be vital in enhancing their engagement and satisfaction.You will work closely with cross-functional teams to deliver exceptional service and support, while identifying new growth opportunities within your accounts. If you are passionate about the entertainment sector and eager to contribute to a dynamic and innovative company, we would love to hear from you!

Join Reddit, a vibrant community where shared interests and authentic conversations thrive. With over 100,000 active communities and around 121 million daily unique visitors, we are one of the largest sources of information on the internet. For further details, visit www.redditinc.com.The Global Strategic Accounts (GSA) team plays a pivotal role in cultivating relationships with the world's largest advertisers and agencies, enabling them to harness Reddit's unique capabilities to drive substantial business growth.We are on the lookout for an experienced Account Manager to spearhead Reddit's most significant global partnerships within the tech sector, based in New York City. As a Senior Account Manager, you will be responsible for managing one of Reddit's largest partnerships, collaborating with both agency and direct client relationships to achieve measurable business outcomes and overseeing the comprehensive execution of campaigns aligned with various client KPIs.This position requires an on-site presence in New York City.

Reddit serves as a vibrant community of communities, fostering shared interests, passion, and trust. It hosts the most candid and authentic conversations online. Each day, Reddit users engage by submitting, voting, and commenting on topics that truly matter to them. With over 100,000 active communities and approximately 121 million daily unique visitors, Reddit stands as one of the largest online information sources. To learn more, visit www.redditinc.com.The Global Strategic Accounts (GSA) team plays a pivotal role in partnering with the world's largest advertisers and agencies, driving business growth through the power of Reddit.We are on the lookout for a Client Account Manager to be a key player in managing Reddit’s most significant global technology partnerships. This role involves close collaboration with Senior Client Partners to ensure effective execution, optimization, and ongoing growth across a complex and high-visibility portfolio. The position demands a blend of operational excellence and strategic insight: orchestrating global campaigns, creating scalable playbooks for success, and delivering comprehensive, exportable metrics that demonstrate business impact, paving the way for future investment. As a central connector among clients, agencies, and cross-functional teams, you will be instrumental in translating ambitious partnership strategies into actionable programs that drive adoption, achieve results, and define excellence for Reddit’s premier global advertisers.This role is based in New York.

Verve develops technology that enables brands and agencies to connect with audiences at key moments. The platform links advertisers with consumers across devices, drawing on a wide range of data sources and partnerships. Verve’s demand-side solutions combine on-site search intent data, direct SDK integrations with leading apps, and collaborations that span millions of websites and large language models. Clients benefit from measurable outcomes and actionable insights, delivered through premium omnichannel inventory. Role overview The Senior Client Solutions Manager for Brands & Agencies serves as the main point of contact for important brand, agency, and publisher accounts. This individual guides the execution of advertising campaigns and works to improve client satisfaction, retention, and growth. The position requires a strong understanding of digital media and programmatic advertising, along with the ability to turn client goals into effective campaign strategies. What you will do Act as the primary contact for assigned brand, agency, and publisher accounts Manage the execution of digital advertising campaigns from start to finish Develop and maintain strong client relationships Work closely with clients to understand their goals and offer strategic recommendations Identify upsell opportunities and drive revenue growth by ensuring campaign success Collaborate with internal teams to meet client needs and resolve issues quickly Requirements Extensive knowledge of digital media and programmatic advertising Experience managing brand, agency, or publisher accounts Strong skills in relationship-building and communication Ability to translate client objectives into actionable campaign strategies Proven record of driving client retention and revenue growth Comfort working with data and technology-driven advertising solutions Location This role is based in New York, NY.

Gusto supports over 400,000 small businesses across the United States by managing payroll, health insurance, 401(k) plans, and HR tasks. The company operates from offices in Denver, San Francisco, and New York, and values a workplace that reflects the diversity of its customers and communities. Full-time roles at Gusto include competitive pay, a comprehensive benefits package, and equity in the form of RSUs. Compensation depends on role, level, and location. Details are available in Gusto’s Total Rewards philosophy. AI technology is central to Gusto’s operations. Team members are encouraged to use AI tools relevant to their work and to develop their skills as these technologies evolve. AI experience requirements vary by position and are assessed during interviews. Role overview The Strategic Partner Manager leads the direction and growth of a portfolio of Gusto’s largest and most influential accounting firm partners. This role focuses on expanding revenue and usage within these firms while identifying and driving new growth opportunities. Building strong relationships at all levels within partner organizations, from staff accountants to managing partners, is essential. The position requires experience managing complex partner relationships and product configurations. Key responsibilities Expand revenue and usage among top accounting firm partners Identify and pursue new growth opportunities within partner firms Build and maintain relationships at all levels, from staff to leadership Manage complex partner relationships and product configurations Leverage assigned AI tools to optimize sales workflows and identify inefficiencies Collaborate with cross-functional Gusto teams to support partner relationships and coordinate joint initiatives Provide insights to help refine the Gusto Pro product roadmap and processes About the team Gusto Pro is a cloud-based platform designed for accounting firms. It streamlines payroll, people operations, and advisory services, bringing these functions together in one system. Features include client dashboards, automated workflows, detailed reporting, and integrations with other accounting software, helping firms deliver better client service and support their growth. Locations San Francisco, CA – Hybrid Denver, CO – Hybrid New York, NY – Hybrid United States – Remote

Role Overview Metergy Solutions is looking for a Client Success Manager based in New York, New York. This role centers on helping clients reach their goals using Metergy’s products and services. The Client Success Manager serves as the main contact for clients, guiding them from onboarding through ongoing support. What You Will Do Act as the primary point of contact for assigned clients Guide clients through onboarding and answer their questions Analyze client needs and develop tailored strategies to support their objectives Work closely with internal teams to optimize client outcomes Identify opportunities for upselling and recommend solutions Foster long-term client relationships and ensure satisfaction

Senior Strategic Account ManagerJoin CB Insights as we drive growth by enhancing and expanding relationships with our key strategic clients.Your Role:As the Senior Strategic Account Manager at CB Insights, you will oversee and nurture a portfolio of our most valuable enterprise accounts, which include leading corporations, investors, and consultancies that are influencing global industries. This position merges relationship management with a growth-oriented approach: fostering platform adoption and advocacy while identifying and driving opportunities for expansion across various divisions, locations, and innovative use cases.You will serve as a trusted advisor to senior stakeholders and economic buyers, clearly articulating ROI and strategic impact while discovering new ways to integrate CB Insights deeper into their workflows through our platform, data solutions, and APIs.About the Strategic Account Management Team:Our Strategic Account Management team operates at the intersection of strategy, technology, and client growth. We collaborate with some of the world’s most influential organizations to help them uncover new markets, validate their innovation strategies, and make informed decisions backed by data.The team thrives on curiosity, creativity, and commercial insight. You will join a diverse group of problem solvers who blend analytical precision with empathy, adaptability, and an unwavering commitment to enhancing our relationships and business impact.Your Key Responsibilities:Own and grow a portfolio of strategic accounts, focusing on both retention and expansion through proactive account planning and consultative engagement.Collaborate with senior stakeholders and economic buyers to showcase clear ROI, align insights with business outcomes, and influence long-term strategic direction.Work closely with SDRs to identify and capitalize on new opportunities, referrals, and whitespace within enterprise clients.Promote and expand data solutions, including API integrations, data feeds, and workflow-oriented solutions.Develop and implement Strategic Account Plans, encompassing stakeholder mapping, growth objectives, and tracking engagement and adoption.Manage renewal and expansion processes from start to finish, including negotiations, pricing discussions, and contract execution.

At AHEAD, we specialize in crafting innovative platforms that empower digital business transformation. By integrating cutting-edge advancements in cloud infrastructure, automation, analytics, and software delivery, we enable enterprises to fully realize the potential of digital transformation. We are dedicated to fostering a culture of inclusivity at AHEAD, where every voice is valued and respected. Our environment encourages open dialogue, empowering individuals to drive change and shape the future of our company. AHEAD is proud to be an equal opportunity employer, committed to diversity and inclusion. We do not discriminate based on race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law. We welcome all candidates who will contribute to the diversity and enrichment of ideas and perspectives at AHEAD.Role Overview: Senior Client Solutions Engineer The Senior Client Solutions Engineer plays a pivotal role in supporting AHEAD's Client Directors by delivering compelling technical presentations and providing design assistance for our solutions and services to both existing and potential clients. This role encompasses ownership of all technical elements during the sales process, ensuring a seamless transition to the consulting and services team while maintaining robust client relationships. As a thought leader within our Engineering organization, you will be tasked with designing, architecting, and occasionally consulting for AHEAD clients. We expect you to possess extensive knowledge of our Enterprise Cloud Framework, including Cloud Management and Operations, Security, Datacenter Infrastructure, and Public Cloud. Your aim should be to establish expertise and industry credibility across multiple segments to drive the sales of our products and services. Collaboration is key; you will work alongside Client Directors to develop cohesive strategies for existing and prospective clients. This includes identifying potential technologies and vendors to partner with in specific accounts, as well as driving this strategy throughout the sales cycle. Successful Senior Client Solutions Engineers excel in time management and prioritization. Your mission is to evolve into the technical thought leader for each of your clients.

Established in 2018, Causaly is revolutionizing enterprise-level scientific research with its advanced AI platform. Our innovative tools empower researchers to discover, visualize, and interpret biomedical knowledge while streamlining essential research workflows, ultimately accelerating solutions to some of the most pressing health challenges.We collaborate with leading biopharma companies and institutions on diverse applications including Drug Discovery, Safety, and Competitive Intelligence. To learn more about our impact on knowledge acquisition and decision-making, explore our blog here: Blog - Causaly.Causaly is backed by top venture capital firms including ICONIQ, Index Ventures, Pentech, and Marathon.About the RoleWe are seeking a Strategic Solutions & Market Expansion Lead to identify and validate new growth opportunities at the crossroads of product development, market strategy, and enterprise customer engagement.This role specifically targets new territories—including new capabilities, solution lines, integrations, or market segments—where customer demand exceeds our product's current offerings. The goal is to transform ambiguous enterprise needs into scalable and repeatable solutions, facilitate executive decision-making, and transition those solutions to operational teams once validated.You will collaborate closely with Causaly's executive team and senior customer stakeholders to define strategic partnerships, solution strategies, and productization initiatives.We are looking to hire two individuals for this role, with complementary strengths (one focusing on technical solutions, the other on market/go-to-market strategies). Both positions report to the VP of Markets & Solutions and operate with a high degree of autonomy.Key ResponsibilitiesLead Strategic Decisions for New TerritoriesIdentify and shape strategic enterprise opportunities that necessitate new capabilities, integrations, packaging, or market positioning.Steer executive decisions on whether to pursue, park, or decline opportunities, providing clear rationales and implications.Maintain a comprehensive understanding of market trends and customer needs to inform strategic direction.

About UsAddepar is a leading global data and AI platform designed to empower investment professionals in transforming intricate financial data into actionable insights. Our platform consolidates portfolio, market, and client information into a comprehensive view, delivering AI-driven insights seamlessly integrated into investment and client workflows. Trusted by over 1,400 firms across nearly 60 countries, Addepar manages an impressive $9 trillion in assets. Our open platform collaborates with nearly 650 software, data, and consulting partners, enabling efficient investment operations for organizations of every size and complexity. With offices located in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, and São Paulo, we are dedicated to supporting our clients worldwide.The OpportunityThe Client Success Management (CSM) team at Addepar is responsible for the entire post-sales journey, ensuring that our clients derive maximum value from our platform. As a trusted advisor, you will develop a profound understanding of each client's business—encompassing their strategy, services, team dynamics, and technology—to assist them in achieving their objectives and fully utilizing Addepar's solutions.As a member of the CESM Enterprise Team, you will manage our largest and most complex clients, including global banks, private institutions, regional banks, wirehouses, and broker-dealers. Your role will involve providing strategic insights, nurturing strong partnerships, and spearheading engagement initiatives to drive client adoption, retention, renewals, and revenue growth, thus playing a crucial role in Addepar's expansion.In this position, you will leverage your sales acumen and technical expertise to conduct impactful client presentations and demonstrations, effectively communicating Addepar's value proposition while aligning our capabilities with client needs and business goals. Collaborating across various departments, you will identify opportunities to enhance engagement, accelerate adoption, and create and implement data-driven strategies to foster new annual recurring revenue for Addepar.Furthermore, you will facilitate change management, implement best practices, and optimize the use of our platform. Acting as an advocate for our clients, you will ensure an exceptional experience while gathering insights that will inform the development of the next generation of client-focused solutions at Addepar.