Manager, Solutions Engineering (Mid-Market & Enterprise)

At Ironclad, we are revolutionizing the way contracts are managed with our advanced AI contracting platform. Our innovative solutions transform agreements into valuable assets, enabling smoother transactions, immediate insights, and empowering agents to drive progress—all while maintaining user control. Whether engaging in buying or selling, Ironclad consolidates the entire contracting journey on a single intelligent platform, equipping leaders with the insights needed to stay ahead of the competition. This is why renowned organizations such as OpenAI, the World Health Organization, and the Associated Press choose Ironclad to enhance their business operations.Recognized as an industry leader, Ironclad has been acknowledged in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, named a Fortune Great Place to Work, and listed among Fast Company’s Most Innovative Workplaces. Furthermore, we are proud to be featured in Forbes’ AI 50 and Business Insider’s Companies to Bet Your Career On. Our growth is supported by esteemed investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For further details, visit www.ironcladapp.com or connect with us on LinkedIn.About the RoleAs a Senior Solutions Engineer (SE) at Ironclad, you will serve as a pivotal pre-sales technical expert, closely collaborating with our Mid-Market Sales team. Your role will involve engaging with prospects and coordinating with Ironclad’s Sales, Customer Outcomes, Implementation, and Product teams to facilitate efficient, value-driven evaluations and achieve successful customer outcomes.Mid-Market SEs are crucial to our sales momentum. You will excel by mastering the technical win through agile, customized solution designs that demonstrate precisely how we address the unique challenges prospects face today while preparing them for future growth. If you are a creative problem-solver who thrives in a fast-paced environment and enjoys crafting tailored solutions for diverse users, this opportunity is for you.With an in-depth understanding of Ironclad's platform and common contracting workflows for mid-market clients, SEs will empower prospects to confidently recognize how Ironclad can facilitate their growth. Additionally, SEs will provide invaluable feedback to the Product team by identifying recurring market needs and translating them into actionable insights that enhance the platform at scale.

About HightouchHightouch is an innovative AI platform designed specifically for marketing and growth teams. Our cutting-edge AI agents revolutionize marketing workflows, enabling marketers to swiftly create content, strategize campaigns, and execute plans with unprecedented speed and effectiveness.We stand at the forefront of two significant technological advancements: the emergence of large language models (LLMs) and agentic AI, alongside the swift adoption of cloud data warehouses such as Snowflake and Databricks. Riding this wave of change, Hightouch has established itself as a leader in AI marketing, collaborating with renowned brands like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1,000 others.Our commitment is to make a substantial impact for our clients. We tackle challenges through first-principles thinking, prioritize efficiency, and foster a culture of compassion and kindness among team members. We seek individuals who are strong communicators, possess a growth mindset, and are both motivated and persistent in striving for our collective objectives.About HightouchOur mission at Hightouch is to enable everyone to leverage their data effectively. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, place their trust in Hightouch to fuel their growth.We pioneered the Composable Customer Data Platform (CDP), allowing organizations to utilize their data warehouses for collecting, preparing, and activating customer data to facilitate marketing personalization and streamline business operations. Our new AI Decisioning platform further enhances this capability by enabling marketers to set objectives and parameters for AI agents to personalize one-on-one customer interactions. Traditionally, accessing and utilizing customer data was a skill reserved for technical teams. With Hightouch, every business user can create personalized customer experiences, optimize performance marketing, and leverage data and AI throughout their organization.Our commitment to making a meaningful impact for our customers is unwavering. We approach challenges with a first-principles mindset, act swiftly and efficiently, and treat one another with compassion and kindness. We welcome team members who are excellent communicators, have a growth mindset, and are driven to achieve our goals.What else? While we are headquartered in San Francisco, our team is comprised of individuals from around the globe. Our Series C funding has elevated our valuation to $1.2 billion, supported by esteemed investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

Join Cloudflare as a Senior Solution Engineer, where you will play a key role in driving innovative solutions for our Mid Market customers. If you are passionate about technology and enjoy solving complex challenges, we want to hear from you!

Join Our Team:At Notion, we empower individuals and teams to create stunning tools that enhance productivity and streamline work processes. In a landscape flooded with applications, we offer a unified platform where documents, notes, projects, calendars, and emails converge effortlessly, augmented by AI to simplify tasks and deliver quick insights. Our flexible solution is trusted by millions, from solo users to large enterprises such as Toyota, Figma, and OpenAI, who appreciate the time and cost efficiency our platform provides.Collaboration in person is a cornerstone of our culture. Therefore, we require all employees to work from our offices on Mondays, Tuesdays, and Thursdays, which we designate as Anchor Days. Some teams may have additional in-office requirements.Role Overview:As we grow our footprint in the Americas, we are looking for a dynamic Solutions Engineering Manager to spearhead our Mid-Market technical sales initiatives. You will collaborate closely with Mid-Market Sales leadership to identify and nurture opportunities with discerning buyers who are considering Notion as a foundational platform, addressing needs such as integrations with current tech infrastructure, staged rollouts, and compliance with security protocols. This position is essential for achieving technical victories and significantly impacting our sales pipeline and regional growth.In this role, you and your team will:Collaborate with AMER Mid-Market Sales leaders and Account Executives to drive technical success across the region.Create and present engaging, scalable technical demonstrations and proofs of concept tailored for mid-market applications.Provide expertise on integration, security, and compliance needs common among mid-market clients, coordinating both internal and external resources as necessary.Document technical insights, compile product feedback, and contribute to our internal knowledge repositories.Promote Notion’s platform and AI functionalities while providing valuable customer insights to influence our product roadmap.Key Achievements:Lead and expand the AMER Mid-Market Solutions Engineering team, focusing on hiring, mentoring, and developing best practices.Boost win rates and expansion through enhanced technical discovery, demonstrations, and proofs of concept.Shape our go-to-market strategy by collaborating with Product, Engineering, Marketing, Customer Experience, Revenue Operations, and Sales Enablement to integrate customer feedback into our product development.Establish industry-leading demo assets, tools, and narrative strategies to showcase value effectively.

Role overview The Partner Account Manager, Mid-Enterprise at Klaviyo focuses on building and nurturing long-term relationships with marketing agencies and systems integrators. This role requires understanding each partner’s business model and growth plans, then identifying how Klaviyo’s platform can help drive their success and that of their clients. Managing a portfolio of partner relationships is central to this position. The work involves communicating the value of Klaviyo’s platform, differentiating it from competitors, and supporting business development activities. These activities include co-selling, running joint marketing efforts in collaboration with the ecosystem marketing team, and advising partners on how to increase their profitability using Klaviyo’s solutions. What you will do Act as a trusted advisor to about 30 partner organizations, building strong connections with both leadership and front-line teams. Develop a technical understanding of Klaviyo’s product to help partners deliver advanced use cases to their clients. Build and maintain a steady lead referral pipeline within the assigned partner portfolio. Learn about partners’ organizational structures and business objectives to better support their goals. Create and implement long-term strategies that help partners achieve their business targets in collaboration with Klaviyo. Consult with partners to optimize their service offerings around Klaviyo’s platform. Gain proficiency in Klaviyo’s product suite and clearly present how these offerings address partner needs. Location This position is based in San Francisco, CA. More about Klaviyo Klaviyo values diverse backgrounds, experiences, and perspectives. The company encourages candidates who feel they are a close match to apply, even if not an exact fit. More information is available at klaviyo.com/careers.

About HightouchAt Hightouch, we are revolutionizing the way marketing and growth teams operate through our cutting-edge AI platform. Our advanced AI agents empower marketers to seamlessly create content, strategize campaigns, and execute initiatives with unprecedented speed and effectiveness.Hightouch stands at the forefront of two pivotal technological advancements: the evolution of large language models (LLMs) and agentic AI, alongside the rapid rise of cloud data warehouses such as Snowflake and Databricks. Leveraging these trends, we've positioned ourselves as a leader in AI-driven marketing solutions, collaborating with industry giants like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1,000 others.Our team is dedicated to making a significant impact for our clients. We tackle challenges through first-principles thinking, operate with agility and efficiency, and foster a culture of compassion and kindness among colleagues. We seek team members who are excellent communicators, possess a growth mindset, and are driven to achieve our shared goals.About The RoleAre you skilled at demystifying technical concepts? Do you aspire to collaborate closely with prominent companies to address their most pressing challenges? We are in search of an Enterprise Solutions Engineer who is passionate about educating others, problem-solving, and playing a pivotal role in expanding our client portfolio. You will join a talented team of solutions engineers who delve deep into customer issues, innovate on data utilization strategies, and strive to enhance user experiences. We are committed to serving our users and partners effectively.In this role, you will work alongside our Account Executives to eliminate technical and business-related barriers to sales, advocate for customer needs within relevant internal teams, and produce compelling technical content. You will engage with data engineers, product managers, and marketers, adeptly translating complex technical ideas for our clients. Our goal is to simplify our customers' journeys by delivering tailored solutions for their data strategy and architecture challenges.Solutions Engineers at Hightouch frequently collaborate with both technical and non-technical stakeholders to understand their needs and co-create innovative technical solutions. We welcome candidates from diverse backgrounds.

About Loop Loop is committed to unlocking profits trapped in the supply chain while reducing costs for consumers. Inefficient workflows and bad data create friction that hampers working capital and increases expenses for all stakeholders in the supply chain. Our cutting-edge audit and payment platform utilizes domain-driven AI to simplify the complexities associated with supply chain data and documentation. By enhancing visibility into transportation expenditures, we empower companies to manage costs and boost profitability. This is why renowned industry leaders such as J.P. Morgan Chase, ABB, Tyson Foods, and Estée Lauder partner with Loop. Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, and numerous industry-leading angel investors. Our team boasts expertise from esteemed organizations like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry stalwarts like C.H. Robinson. About the Role We are seeking an Enterprise Solutions Engineer to work collaboratively with Sales, Engineering, and Customer Success teams to ensure a smooth technical closing and implementation process for clients. This position involves designing and configuring complex workflows, serving as a primary contact for client implementations, orchestrating data integration, and bridging processes between the client's systems and Loop's proprietary platform. The Solutions Engineer collaborates with operations and sales teams to ensure that proposed deals include technical solutions that accurately meet client requirements and have the backing of key technical decision-makers. You will provide onsite and virtual support for client implementations, delivering technical expertise as an extension of the Sales and Customer Success teams. Key Responsibilities Facilitate project management for solution scoping and implementations, including but not limited to: Leading kick-off calls: remote (sometimes onsite) sessions to introduce the Loop solution. Coordinating integration solutions with internal stakeholders across a variety of commercial and legacy client systems. Overseeing integrations between Loop and the client's external software systems (TMS/ERP) with guidance from the Integrations Engineer, including schema mapping. Conducting tailored product demonstrations for prospective clients, acting as the product expert in pre-sales discussions. Defining use cases aligned with Loop’s product and roadmap. Collaborating with sales and operations teams to inform the cost structure for client proposals.

Join Klaviyo as a Senior Solutions Engineer specializing in Mid Enterprise customers! In this dynamic role, you will leverage your deep technical expertise to craft innovative solutions that empower our clients to maximize their marketing potential. You will collaborate closely with various teams, including sales and product development, to ensure seamless integration and optimal performance of our platform. Your ability to communicate complex technical concepts in an accessible manner will be key to your success in this position.

About SentryAt Sentry, we are on a mission to eradicate the prevalence of poor software. We empower developers to create high-quality software more efficiently, allowing everyone to rediscover the joy of technology.Backed by over $217 million in funding and trusted by more than 100,000 organizations, including industry giants like Disney, Microsoft, and Atlassian, we are developing innovative performance and error monitoring tools that enable teams to focus on building exceptional products instead of fixing bugs.Sentry supports a hybrid work model across our global offices, designating Mondays, Tuesdays, and Thursdays as in-office days to foster collaboration and connection. If you are passionate about creating solutions that enhance the digital experience, join us in developing the next generation of software monitoring tools.About the Role:As a member of the Solutions Engineering team at Sentry, you will play a pivotal role in helping our largest clients seamlessly integrate Sentry into their applications and workflows. This includes everything from SDK integration to ensuring that alerts and issues are directed to the appropriate channels at the right time. Solutions Engineers work directly with customers to guarantee optimal implementation and usage, ensuring that:Developers can swiftly identify and resolve application slowdowns and errors.Development teams enhance productivity and improve customer satisfaction.Your Responsibilities:Identify and understand customer challenges and goals, translating them into actionable implementation and onboarding strategies that deliver tangible business value.Create best practices, educational resources, and content focused on error and performance management, as well as the Sentry product (e.g., instructional articles and videos showcasing product functionality).Serve as a trusted advisor and subject-matter expert, guiding customers in software engineering and monitoring best practices.Conduct workshops with clients to promote deeper engagement and broader adoption of Sentry’s solutions.Collaborate internally to provide valuable feedback to product and development teams, aligning Sentry's product roadmap with efforts to enhance time to value.You Will Thrive in This Role If You:Enjoy discussing technology and interacting with engineers and technical leaders.Flourish in a fast-paced environment, tackling diverse challenges with enthusiasm.

mercor seeks a Mid-Market Account Executive to focus on staffing solutions in either San Francisco or New York City. This role centers on supporting mid-sized businesses with their hiring needs and building lasting partnerships. Key responsibilities Work directly with mid-market clients to identify and understand their staffing requirements Create and present tailored staffing strategies for each client Develop and sustain strong relationships with clients Contribute to mercor’s growth in the staffing solutions sector Requirements Background working with mid-market accounts Skill in designing staffing plans that align with client business objectives Proven ability to build relationships and deliver strong client service

About Resolve AIAt Resolve AI, we are revolutionizing the way software maintenance and production troubleshooting are handled. Our innovative autonomous AI Production Engineer is designed to autonomously investigate and resolve complex system issues from start to finish, enhancing engineering velocity.Founded by industry pioneers Spiros Xanthos and Mayank Agarwal, who played pivotal roles in creating OpenTelemetry and led Splunk Observability, our team has achieved remarkable success with two successful exits to Splunk and VMware.We have secured over $150 million in funding from elite investors such as Lightspeed, Greylock, and Unusual Ventures, along with notable individual backers including Jeff Dean (Chief Scientist at Google DeepMind), Thomas Dohmke (CEO of GitHub), and Fei-Fei Li (Professor at Stanford).Your RoleAs the Enterprise Product Marketing Manager, you will play a critical role in our go-to-market team, shaping the narrative of our groundbreaking solutions for enterprise clients globally. Your position will bridge sales, product, engineering, and customer insights, enabling you to craft and convey compelling messages about our sophisticated technology that drive market awareness, customer adoption, and revenue growth.This engaging, hands-on position will empower you to define our market positioning, lead product launches, and establish the foundational Enterprise Go-To-Market (GTM) strategy as we expand. You will have the opportunity for meaningful ownership and influence as we carve out a new niche in agentic AI.Key Responsibilities:Develop and refine Resolve AI’s positioning and messaging to communicate our value proposition to enterprise stakeholders, including CIOs, CTOs, and VPs of Engineering.Translate intricate technical capabilities into accessible, distinct narratives that resonate with both technical practitioners and decision-makers.Oversee product launches from concept to execution, ensuring cohesive messaging, content creation, and cross-departmental collaboration.Produce high-impact content such as technical blogs, product demonstrations, videos, and thought leadership articles to enhance brand visibility, credibility, and trust.Collaborate closely with sales to develop enablement resources, including pitch decks, product stories, competitive analysis, and training tools that boost win rates and reduce sales cycles.

About Our TeamJoin our dynamic Technical Success team, dedicated to enhancing the customer experience across the OpenAI product suite. We empower developers and enterprises to unlock the full potential of our advanced AI models, supporting a diverse clientele that ranges from innovative startups to established global corporations.About the RoleWe are on the lookout for a Solutions Engineer to collaborate with our Enterprise customers, ensuring they derive significant business value from our state-of-the-art models. You will engage with senior business leaders to identify their pre-sales requirements, shape their AI strategies, and pinpoint high-impact use cases. Your role will involve working closely with both business and technical teams to illustrate the value of our solutions, while also recommending architectural frameworks to facilitate implementation and development. Close collaboration with the Enterprise Sales, Security, and Product teams will be key to your success.This position is available in San Francisco, CA or New York, NY. We embrace a hybrid work model, requiring 3 days in the office each week, and offer relocation assistance for new hires.Your ResponsibilitiesProvide an outstanding pre-sales experience for Enterprise clients by delivering technical guidance, articulating our value proposition, and addressing inquiries related to our products, APIs, and LLMs.Showcase how OpenAI’s suite of products can address specific business needs and generate substantial value through demos, use case scoping, architectural recommendations, and technical advisory.Create and maintain comprehensive documentation and FAQs to address common queries and requirements identified during the pre-sales process.Build and strengthen relationships with customers throughout the evaluation, validation, and purchasing phases.Champion customer advocacy by collecting and relaying feedback, identifying common themes, and integrating insights into product development.Act as the primary resource for security and compliance inquiries, guiding customers through standardized materials, directing them to relevant resources, and escalating complex issues as necessary.Ideal Candidate ProfileYou possess a strong technical background with experience in pre-sales or solutions engineering, ideally in the AI or technology sectors.You have excellent communication skills, with the ability to translate complex technical concepts into clear business value propositions.You are adept at building relationships and have a proven track record of fostering customer engagement.You are proactive and self-motivated, thriving in a fast-paced environment and capable of managing multiple priorities.You are familiar with AI technologies and their applications in various industries.

At Scale AI, we play a crucial role in advancing AI applications across various industries. As our customer base expands at an unprecedented rate, you will be at the forefront of ensuring that the world's most innovative companies become devoted, long-term partners with Scale. As an Enterprise Solutions Engineer, you will collaborate closely with Account Executives (AEs), Product Managers, and Machine Learning Engineers (MLEs) to guide prospective clients through the pre-sales process. Your role will involve delivering customized demonstrations and pilot projects to achieve the coveted 'technical win.' You will assess customer technical requirements and create actionable Scopes of Work (SOW). Working hand-in-hand with our delivery team, you will also assist in the initial implementation phase. With an unwavering curiosity about customer needs and challenges, you will leverage your profound knowledge of Scale products and Generative AI to craft tailored solutions. Your ability to build strong relationships, manage projects effectively, and provide technical insights will be essential to your success in this role.

Superhuman embraces a flexible hybrid work model for this position, providing team members with the perfect balance of focused individual work along with collaborative in-person interactions that nurture trust, creativity, and a robust team culture.About SuperhumanAs part of Superhuman, Grammarly is at the forefront of enhancing productivity through AI-driven solutions aimed at unlocking the extraordinary potential within every individual. Our suite of applications integrates seamlessly with over 1 million platforms and websites, encompassing tools like Grammarly for writing assistance, Coda for collaborative workspaces, Mail for inbox management, and Go, an intelligent AI assistant that anticipates needs and offers timely support. Established in 2009, Superhuman is proud to empower over 40 million users, 50,000 organizations, and 3,000 educational institutions globally, enabling them to eliminate mundane tasks and concentrate on what truly matters. Discover more at superhuman.com and learn about our values here.The OpportunitySuperhuman is pioneering the future of teamwork, and we are in search of a Senior Solutions Product Marketing Manager to communicate this vision to enterprise clients. In this key individual contributor role on our Enterprise PMM team, you will be responsible for solutions marketing across our expanding product portfolio. Your focus will be on packaging Go, Grammarly, Coda, and Mail into engaging, segment-specific solutions that address the genuine business challenges faced by our customers.Collaboration will be essential as you partner with sales, revenue marketing, sales enablement, and product management to devise a go-to-market strategy that propels Superhuman's enterprise growth. This is a role of significant ownership and visibility within a nimble, high-performing team, ideally suited for a passionate PMM eager to tackle the most exciting enterprise initiatives of their career.In this role, you will:Create segment-specific solution playbooks that encapsulate the value of Superhuman's product offerings, translating complex functionalities into clear, compelling value propositions tailored for enterprise buyers.Develop innovative solution messaging and positioning, alongside creating supporting materials such as solution briefs, pitch decks, battlecards, and sales strategies that resonate with buyers across various industries, departments, and market segments.Collaborate closely with sales leadership and Account Executives to gain insights into market performance, which will inform sharper positioning, enhanced enablement, and more effective conversion campaigns.Work in tandem with revenue marketing and demand generation teams to align messaging and initiatives, ensuring maximum impact and engagement.

About Us:At Notion, we empower individuals and teams to create beautiful tools that enhance their work. In an era saturated with applications and tools, we offer a unified platform that integrates documents, notes, projects, calendars, and emails—all enhanced with AI capabilities to streamline workflows and provide insights. Our solution is embraced by millions, including industry leaders like Toyota, Figma, and OpenAI, who appreciate Notion's flexibility and its ability to save time and resources.Collaboration is at the heart of our culture. We require our team members to work from our San Francisco office on our designated Anchor Days: Mondays, Tuesdays, and Thursdays. Some roles may necessitate additional office days.About the Role:As a Solutions Engineer focusing on our Enterprise sector, you'll play a pivotal role in our transition from a product-led to a sales-led approach. You’ll engage with our largest prospects and clients to facilitate complex evaluations, design scalable architectures, and guide key stakeholders from pilot stages to full-scale implementation.Collaboration with Account Executives and cross-functional teams is essential as you lead in-depth discovery sessions, deliver customized demos and proofs of concept (POCs), and provide expertise on security, governance, and integrations to meet enterprise standards. You will also contribute to enhancing our internal tools, content, and processes while maintaining a close connection with our customers.

The Principal Solutions Engineer, Enterprise at Scale AI works at the intersection of technology and client needs. This role is based in either New York, NY or San Francisco, CA and focuses on helping enterprise clients integrate AI solutions into their operations. Role overview This position requires strong technical skills and the ability to solve complex problems. The Principal Solutions Engineer partners with cross-functional teams to design, develop, and implement solutions that fit each client’s requirements. What you will do Collaborate with enterprise clients to understand their challenges and goals Design and develop solutions that enable effective use of AI technology Work with internal teams to ensure smooth integration of AI into client workflows Requirements Deep technical expertise in relevant fields Strong problem-solving abilities Experience working with enterprise clients and cross-functional teams

Who Are We?Postman stands at the forefront of the API revolution, serving over 45 million developers and 500,000 organizations worldwide, including 98% of the Fortune 500. Our mission is to empower developers and professionals across the globe to create an API-first world by simplifying every facet of the API lifecycle and enhancing collaboration—allowing users to build superior APIs more efficiently.Headquartered in San Francisco, with additional offices located in Boston, New York, Austin, Tokyo, London, and Bangalore, Postman is a privately held company backed by notable investors including Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Discover more about us at postman.com or connect with us on X via @getpostman.P.S: We highly recommend checking out The "API-First World" graphic novel to grasp our vision and the broader context of our work at Postman.The OpportunityAs Postman continues to grow, we seek a talented Solutions Engineer to join our team and contribute to the expansion of our enterprise business. In this role, you will collaborate closely with our sales team to foster an API-first development culture, build strong customer relationships, and assist Postman users in maximizing the effectiveness of our platform for their API needs. The ideal candidate will be passionate about APIs, possess a background in enterprise sales, be proficient in JavaScript, and already be an expert user of Postman!In addition to working with a well-loved product, you will receive robust support from our sales, customer success, product, and engineering teams.

At Klaviyo, we embrace the diverse backgrounds, experiences, and perspectives that each team member brings to our organization. We believe in providing everyone with an equal opportunity for success and value the unique skills and experiences that extend beyond traditional job qualifications. If you feel you align closely with the requirements, we encourage you to apply. Interested in discovering more about life at Klaviyo? Visit klaviyo.com/careers to learn how we empower creators to take control of their destinies.About the OpportunityAt Klaviyo, our Sales team prides itself on being experts in marketing and product solutions. Unlike many companies that limit pre-sales Solutions Engineers to merely delivering demos and answering questionnaires, we seek someone who thrives in a dynamic environment.We are on the lookout for a Lead Solutions Engineer who possesses profound technical expertise, strategic acumen, and the capacity to manage intricate and high-stakes Large-Enterprise deals. This role is pivotal for an individual who feels invigorated by uncertainty, is willing to delve deep into mastering our product, and leverages AI and automation to exceed expectations.As an L3 Lead Solutions Engineer, you will serve as a trusted advisor for both clients and our sales team, steering the technical strategy for six to seven-figure deals, designing innovative solutions, and establishing benchmarks for excellence in Solutions Engineering through your contributions.Our Role as Solutions EngineersWe are technical sales specialists who drive revenue through securing complex Enterprise agreements. Our mission is to lead the technical win—cultivating champions, demonstrating value, and ensuring that prospects choose Klaviyo over competitors. We engage directly with customers to architect solutions that seamlessly integrate into their existing tech ecosystems, adopting a consulting-first approach that fosters confidence and ensures technical alignment.In addition to closing deals, we leverage customer interactions as opportunities to prototype and implement enhancements to the Klaviyo platform. Recent initiatives include AI-powered demo data generators, a public Chrome extension for troubleshooting API calls, web SDK injectors, and templated mobile applications that showcase our SDK capabilities.If you are a creator passionate about securing high-stakes deals and prototyping technical solutions, we would love to hear from you.

Why Choose Harvey?At Harvey, we are revolutionizing the landscape of legal and professional services, not just through incremental changes, but with a comprehensive end-to-end transformation. By integrating cutting-edge agentic AI with a robust enterprise platform and extensive domain knowledge, we are redefining how essential knowledge work is executed for generations to come.This is a unique opportunity to contribute to the establishment of a generational company at a pivotal moment. With over 1,000 customers in more than 58 countries, strong product-market alignment, and exceptional support from prestigious investors, we are rapidly scaling and continuously defining a new category in real-time. The challenges are ambitious, our standards are high, and the potential for personal, professional, and financial growth is unparalleled.Our team is composed of sharp, driven individuals who are deeply committed to our mission. We thrive in a fast-paced environment, operate with intensity, and take ownership of the challenges we face — from initial strategies to long-term solutions. We maintain close relationships with our customers, collaborating across all levels to address real issues with urgency and care. If you excel in uncertain conditions, strive for excellence, and wish to help sculpt the future of work alongside others who elevate the standard, we invite you to join us in building this future.At Harvey, we are writing the future of professional services today — and we're just getting started.Role OverviewAs the Mid-Market Sales Manager at Harvey, you will lead and mentor a team of high-performing Account Executives, driving the growth and success of our AI solutions within mid-sized and boutique law firms and in-house legal teams. You’ll be accountable for achieving ambitious sales targets while actively engaging with prospective Harvey customers. Additionally, you will help refine the operational framework of our rapidly expanding Mid-Market organization by developing effective playbooks, best practices, and a top-tier sales toolkit. We are seeking a self-motivated individual who can manage ambiguity, thrive in a fast-paced environment, and tackle complex problems with minimal oversight. Ideal candidates will possess exceptional core sales skills, experience in scaling high-velocity teams, mentoring abilities, outstanding communication skills, and a keen understanding of customer needs.