Manager/Senior Manager in Financial Services

Join Databricks as a Senior Technical Program Manager in our Professional Services team, where you will lead critical technical projects and drive impactful solutions for our clients. In this role, you will collaborate closely with cross-functional teams to ensure the successful delivery of services that enhance our customers' data analytics capabilities.

At Fastly, we empower individuals to stay connected with the things they cherish. Our edge cloud platform allows users to craft exceptional digital experiences swiftly, securely, and reliably by processing, serving, and securing applications as close to their end-users as possible — at the edge of the Internet. The platform is built to leverage the capabilities of the modern internet, ensuring it is programmable and supports agile software development. Our esteemed clientele includes leading global brands such as GitHub, Yelp, Paramount, and JetBlue.Join us in our mission to build a more trustworthy Internet.Manager, Advanced Professional ServicesFastly seeks an outstanding leader with a strong customer-centric approach to oversee a team of post-sales technical specialists. Our Professional Services team delivers expert-level technical assistance to customers integrating our products into their application frameworks. This involves engaging with cutting-edge technological innovations, understanding them, and leveraging our expertise to optimize their use. Our customer interactions commence with service onboarding, configuration migration, traffic go-live, and training, continuing as we assist clients in integrating our services into their applications to maximize value from Fastly.As the Manager of Professional Services, you will provide effective leadership to ensure successful customer engagement and retention through the delivery of high-value outcomes. Key responsibilities include driving internal alignment to enhance the customer experience, measuring technical performance, assisting with customer scoping and escalations, delivering feedback and coaching for team development, and formulating operational plans to amplify team impact.

Role Overview InterSystems Corporation is hiring a Professional Services Specialist - Technical Architect in Singapore. This role focuses on designing, implementing, and refining client solutions built around InterSystems IRIS and TotalView products. The position combines application development, direct configuration work, and hands-on problem solving. What You Will Do Design and implement technical solutions tailored to client requirements using IRIS and TotalView. Configure applications and systems to support client needs. Engage with customers to understand challenges and deliver effective solutions. Troubleshoot and resolve issues throughout the project lifecycle. Optimize existing client solutions for performance and scalability. Key Skills Experience in application development and system configuration. Strong analytical and problem-solving abilities. Ability to communicate and collaborate effectively with clients. Location This position is based in Singapore.

As a Lead Technical Program Manager at Grab, you will oversee and drive the execution of critical technical projects that empower our platform and enhance user experience. You will collaborate with cross-functional teams to define project scope, establish timelines, and ensure successful delivery.Your leadership and strategic insight will be vital as you navigate complex challenges and leverage innovative solutions to meet our business goals.

Join Grab Holdings Ltd. as a Lead Technical Program Manager specializing in Salesforce Implementation. In this pivotal role, you will lead cross-functional teams to drive the successful delivery of Salesforce projects, ensuring alignment with business objectives and technical requirements.Your responsibilities will include defining project scope, managing timelines, and facilitating communication between stakeholders. You will leverage your technical expertise to troubleshoot issues and implement best practices, ultimately enhancing our Salesforce ecosystem.

Company Overview At Coupang, we are driven by a passion to amaze our customers. Our goal is to elicit the response, “How did we ever live without Coupang?” We are revolutionizing the multi-billion-dollar e-commerce sector with innovative solutions that simplify shopping, dining, and daily living. As one of the fastest-growing e-commerce platforms, we have built a stellar reputation as a trustworthy leader in South Korean commerce. With a dynamic startup atmosphere backed by the resources of a global public entity, we maintain our rapid growth trajectory, continuously launching new services. Our entrepreneurial spirit fosters an environment ripe for innovation and initiative-taking. At Coupang, you will witness not only your growth but that of your team and the entire company. Join us in our mission to redefine the future of commerce, where we push the limits of possibility to tackle challenges and reshape conventional trade-offs. About the eCommerce Engineering Team The eCommerce Engineering team is dedicated to transforming our customers' shopping journeys, ultimately making them wonder how they ever managed without us. Comprising top-tier engineers from diverse backgrounds, we are on a fast track to becoming a world-class eCommerce platform in our markets. Tasked with managing Coupang's core eCommerce services and emerging business ventures like Coupang Eats and Coupang Fresh, our vision is to deliver exceptional, reliable, and seamless shopping experiences through a highly efficient engineering team. Our core values center around Customer Focus, Ownership, and Collaboration. Position Overview As a Senior Technical Program Manager in the eCommerce Engineering division, you will play a pivotal role in leading one of Coupang’s most significant technology sectors. This includes overseeing operations across Coupang and Coupang Eats, along with other confidential initiatives. You will be responsible for defining, refining, and enhancing operational excellence within a large-scale organization. Lead strategic projects and technical initiatives that significantly affect millions of customers. Assume end-to-end responsibility from diagnostics and strategy formulation through to execution.

Company OverviewAt Coupang, we are committed to astonishing our customers. We strive to create an experience that makes them wonder, 'How did we ever live without Coupang?' Driven by our passion for simplifying shopping, dining, and living, we have become a transformative force in the multi-billion-dollar e-commerce sector. Our rapid growth has established us as a leading and trusted player in the South Korean market.We combine the excitement of a startup with the stability of a large global public enterprise, empowering us to innovate and deliver new services at an impressive pace. Our entrepreneurial spirit fosters opportunities for driving initiatives and embracing innovation. Here at Coupang, you will witness personal, team, and company growth every day.Our mission is to redefine the future of commerce. We continuously push the envelope of possibility to tackle challenges and challenge conventional tradeoffs. Join us to craft an extraordinary experience in this dynamic, high-tech, and hyper-connected world. About the TeamOur eCommerce Engineering team is dedicated to transforming the shopping experience for our customers, inspiring them to say, 'How did I ever live without Coupang?' Comprising a diverse group of talented engineers, our team is rapidly evolving to establish a world-class eCommerce platform in our target markets.The eCommerce Engineering division is responsible for Coupang's core eCommerce services and continuously invests in new business services like Coupang Eats and Coupang Fresh to delight our customers. We aim to create a world-class eCommerce platform by prioritizing reliable and seamless shopping experiences through a highly effective engineering team, guided by our core values: Customer Focus, Ownership, and Collaboration. Position OverviewAs a Senior Technical Program Manager, you will be the key driving force behind one of Coupang's largest tech divisions – eCommerce Engineering. This role encompasses overseeing operations across Coupang, Coupang Eats, and other confidential business ventures. You will define, refine, and enhance operational excellence within a large organization.Lead Coupang’s strategic projects and technical initiatives that have a direct or indirect impact on millions of customers.Assume end-to-end responsibility, from diagnostics and strategy development to execution and implementation.

Join our dynamic team at Stripe as a Technical Program Manager, where you will play a pivotal role in driving the execution of our technical projects. You will collaborate with cross-functional teams to ensure alignment and efficiency, influencing product development and engineering initiatives.In this role, you will be responsible for defining project objectives, managing timelines, and facilitating communication across stakeholders. This is a unique opportunity to lead impactful projects and help shape the future of financial technology.

About the Position Jane Street is on the lookout for a motivated and detail-oriented Technical Program Manager to join our dynamic team in Singapore. In this pivotal role, you will provide essential organizational and coordination support for our engineering projects. As technology is the backbone of our operations, this position offers a unique opportunity to collaborate closely with our engineers in the development and optimization of Jane Street’s trading technology. Your technical expertise will be invaluable as you guide projects through their entire lifecycle. This includes defining objectives, creating timelines, monitoring progress, managing developer resources, identifying potential risks, and liaising with relevant teams. You will also be responsible for communicating project schedules, priorities, and updates to the broader organization. To thrive in this role, you will need exceptional communication skills and the ability to juggle competing priorities effectively. Collaboration will span various teams within Jane Street—such as developers, business units, operations, and support—as well as external financial organizations, ensuring that every project is completed on time while meeting or surpassing established goals and expectations. Our work culture fosters a flexible problem-solving environment that encourages innovative thinking when developing processes and tools for ongoing projects. We seek a strategic thinker who takes into account both team and project goals during problem resolution. This role is part of Jane Street’s technology group, which designs, deploys, and maintains the infrastructure that supports our trading activities. You will gain exposure to a diverse range of global market systems, enhancing your understanding as you work to improve them. Success in this position requires a passion for independent work within small teams, a willingness to learn quickly, and the ability to make impactful decisions for the firm. At Jane Street, the “P” in TPM can represent various roles. Depending on the team and circumstances, you may find yourself anywhere from Program Manager to Product Manager. Therefore, being comfortable with ambiguity and eager to engage hands-on with challenges will lead to your success. You may also notice a corresponding job posting for “Technical Product Manager” on our site—feel free to apply to whichever role aligns more closely with your experience and interests, and we will ensure your application is directed appropriately.

About Tenable:Tenable® is the leader in Exposure Management, empowering over 44,000 organizations worldwide to comprehend and mitigate cyber risks. We support 65% of the Fortune 500, 45% of the Global 2000, and prominent government entities. Join us on our mission!Why Work at Tenable?When you ask our team what makes Tenable exceptional, the answer is always, “Our people!” We collaborate to create and innovate top-tier cybersecurity solutions for our clients, fostering a culture of inclusion, respect, and excellence. As a member of our #OneTenable team, you will collaborate with some of the industry's brightest minds, with the support and resources necessary to achieve impactful results together.Your Role:The Professional Services Project Manager (PM) plays a pivotal role in planning, leading, and coordinating multiple projects utilizing industry best practices to ensure that program goals are met. This includes a range of responsibilities such as:Overseeing all phases of service delivery projects from inception to completion.Collaborating with Service Delivery leadership and Services Account Managers to evaluate project proposals and establish success criteria, goals, timeframes, budgets, and resource allocations.Crafting detailed project plans that outline objectives, milestones, timelines, dependencies, and resource allocations.Defining the technical scope and objectives of programs and related projects in partnership with project personnel.Identifying and scheduling project deliverables, milestones, and tasks.Facilitating meetings with clients, both onsite and remotely, including project kick-offs and updates.Managing requests for changes to original project specifications.Continuously monitoring project status and outcomes.Developing quality assurance plans and maintaining effective communication.

About AirwallexAirwallex is the premier unified payment and financial platform tailored for global enterprises. Our unique blend of proprietary technology and software empowers over 200,000 businesses, including notable names like Brex, Rippling, Navan, Qantas, and SHEIN, by providing fully integrated solutions for managing business accounts, payments, spend management, treasury, and embedded finance on an international scale.Established in Melbourne, our innovative team of over 2,000 professionals spans 26 global offices. With a valuation of US$8 billion, we are backed by top-tier investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. Join us in revolutionizing the future of global payments and finance.Attributes We ValueWe seek dynamic builders with entrepreneurial spirit who aspire to make a significant impact, accelerate their learning, and take true ownership of their work. You bring substantial expertise and sharp analytical skills, driven by our mission and operating principles. You thrive in fast-paced environments, make informed decisions, and possess a genuine curiosity to explore deeper.You value humility and collaboration, transforming innovative ideas into tangible products, and you have a track record of executing projects from start to finish. Utilizing AI to enhance productivity and solve problems efficiently is part of your toolkit. Here, you'll confront complex, high-stakes challenges alongside exceptional colleagues and advance your career as we shape the future of global banking. If this resonates with you, let’s create what’s next.About the TeamThe Financial Engineering team is committed to constructing and refining Airwallex's financial systems and processes through cutting-edge technology solutions, ensuring seamless integration and support for our corporate financial operations globally. We collaborate with Finance, Operations, and Corporate IT to support the systems that drive our business.Your ResponsibilitiesWe are searching for a Finance Systems Technical Program Manager to oversee the implementation and enhancement of our finance systems. This role will involve prioritizing and managing all IT finance-related systems projects and will be crucial in ensuring that our finance systems are robust, efficient, and aligned with business objectives.

About the RoleWe are looking for an experienced Senior Program Manager to provide top-notch executive support at OKX. You will play a crucial role in enhancing operational efficiency and driving strategic initiatives, ensuring our executives can focus on high-impact tasks.Key ResponsibilitiesManage and prioritize executive schedules, ensuring optimal time management.Coordinate cross-departmental projects and initiatives, fostering collaboration and alignment.Prepare reports and presentations for senior leadership meetings.Act as a liaison between executives and various stakeholders.Identify areas for process improvement and implement effective solutions.QualificationsBachelor’s degree in Business Administration or a related field.Proven experience in a similar role, preferably within a technology or finance environment.Exceptional organizational and multitasking skills.Strong communication and interpersonal abilities.Ability to work under pressure and meet tight deadlines.

Join OKX as a Senior Growth Strategy Manager for our VIP Programs, where you'll lead the development of our global strategy to enhance engagement and satisfaction among our high-value clients. In this pivotal role, you'll define go-to-market strategies, collaborate with cross-functional teams, and leverage data-driven insights to propel our VIP initiatives forward. Your expertise will help shape the future of our VIP offerings, ensuring that we continually exceed expectations and drive growth in this critical segment.

Join us at Stripe as the Head of Professional Services for Southeast Asia, where you will lead a dynamic team dedicated to delivering exceptional service to our clients. In this pivotal role, you will be responsible for strategizing and executing our professional services roadmap, ensuring that our clients receive unparalleled support as they integrate and utilize our innovative payment processing solutions. Your leadership will help shape the future of our services in a fast-growing market.

As a Competency Program Development Manager at Xcellink, you will spearhead the growth, design, and execution of the XODA Training Academy’s initiatives. Our mission is to cultivate a robust pipeline of skilled talent and establish the academy as a trusted ally in the industry. You will be instrumental in crafting, promoting, and overseeing innovative traineeship programs that address the expanding technical talent gap. Your leadership will drive initiatives that foster future-ready skill sets in critical technology sectors while enhancing our ecosystem through the development of both internal and external competencies.Key Responsibilities:1. Business Development and Growth Formulate and implement strategies to advance the Training Academy as a prominent commercial and strategic entity. Promote and position traineeship and training programs as effective solutions for industry partners to build internal competencies and tackle talent shortages. Identify new markets and partnership opportunities to broaden the Academy’s influence and effectiveness. Foster strong relationships with clients and stakeholders to secure program sponsorships, training engagements, and career pathways for trainees. 2. Program Management Direct the design and execution of comprehensive training and talent programs, ensuring alignment with client objectives, timelines, and business goals. Oversee the daily operations of the academy, including scheduling, resource allocation, budget management, and quality assurance. Monitor and report on essential performance metrics such as placement rates, client satisfaction, and revenue growth. Continuously enhance program offerings to remain aligned with industry demands and technological advancements. 3. Trainee Engagement and Support Manage the recruitment, onboarding, and development of trainees, ensuring a premium experience and successful career transitions. Provide leadership and mentorship to trainees throughout their learning journey, collaborating closely with trainers, mentors, and hiring partners. Track trainee progress and proactively address challenges to ensure successful outcomes. 4. Curriculum and Program Development Design and implement competency-based learning pathways focused on in-demand technical skills and industry standards. Collaborate with subject matter experts and partners to develop relevant, current training content. Ensure the academy’s curriculum remains adaptable to evolving workforce trends and technological innovations. 5. Data-Driven Strategy Leverage data and insights to evaluate program performance, identify trends, and inform strategic decisions. Regularly provide reports and recommendations to stakeholders based on data analysis.

Join Datadog’s dynamic GTM Enablement team as a Technical Solutions Field Enablement Manager, where you will enhance the capabilities of our internal product experts including sales engineers, technical support engineers, and account managers. In this role, you will design and implement comprehensive training programs to foster a culture of continuous learning and support for our teams across the APJ region.As we scale rapidly, your ability to simplify complex concepts and deliver engaging onboarding experiences will be crucial. You will collaborate with local and global teams to create content that showcases our top-tier cloud monitoring solutions, ensuring our technical personnel are equipped to address customer challenges effectively.Datadog empowers organizations by providing a powerful monitoring service for hybrid cloud applications, enhancing agility, and offering complete visibility across applications. As part of our team, you'll contribute to our mission of driving successful digital transformations.We value a collaborative office culture and embrace a hybrid workplace model to support a balanced work-life experience for all our Datadogs.

Are you ready to be part of Asia Pacific & Middle East's (APME) largest and most innovative data centre company?At AirTrunk, we are dedicated to propelling the growth of the digital landscape in our region. Our mission is to continuously innovate and deliver cutting-edge hyperscale data centres that cater to the unique needs of our clients, who are among the world's most transformative companies. Sustainability is at the core of our operations, ensuring we build for the present while securing the future.Since launching Australia's first and largest hyperscale data centres in 2017, we have rapidly expanded our footprint across the APME region, backed by significant investments, including from Blackstone. This is only the beginning of our journey.Join the A-Team at AirTrunk, where technology and ambition converge.

We are seeking an accomplished Senior Service Delivery Manager to lead our service delivery initiatives in Singapore. In this pivotal role, you will oversee the planning, execution, and optimization of our service delivery framework, ensuring exceptional customer satisfaction and operational efficiency.The ideal candidate will possess a robust background in service management, coupled with strong leadership skills to inspire and guide cross-functional teams. If you thrive in a dynamic environment and are passionate about driving service excellence, we want to hear from you!

Technical Services & Support:Innovate and implement methods for preparing cured samples and sample blocks to provide robust technical support to the sales team and admixture business.Actively participate in delivering technical support, including conducting product training and demonstrations for the sales team, applicators, and end-users.Serve as a technical service provider to address customer complaints, conduct site visits, follow up, and prepare detailed investigation reports.Perform site visits to ensure systems are executed correctly and meet customer expectations.Foster positive working relationships with applicator customers, conduct quality assessments, and evaluate competence through practical assessments.Offer expert technical support to the sales team and customers throughout the pre- and post-sales processes.Product Application & Development:Assist in product development and production optimization initiatives to align with business objectives.Provide technical guidance and assistance to customers regarding product applications and troubleshooting, collaborating with sales personnel and conducting lab tests to enhance customer product knowledge.Responsible for the precise preparation of samples in accordance with product formulations for laboratory evaluations and customer requests.Deliver technical advice related to admixture products to internal staff, aiming to elevate the organization’s technical competencies.Additional Responsibilities:Maintain comprehensive records of all in-house and external test data to ensure traceability of critical information. Analyze test results, report findings, and propose recommendations for improvements as necessary.Ensure adherence to safety practices at all times.Maintain cleanliness and proper upkeep of lab tools and equipment after each use, ensuring the laboratory is tidy following testing activities.Manage the revalidation of expiring admixture products.Communicate with independent laboratories and external parties regarding testing for all company products.