Manager, Claims Quality Assurance

About the Role tal is seeking a Claims Quality Assurance Manager to join the Claims Shared Services & Governance team in Sydney. This role leads the quality assurance processes for claims operations, focusing on maintaining high standards of quality and compliance across the department. What You Will Do Develop and implement quality assurance strategies for claims operations Conduct audits and assessments to monitor compliance and quality standards Work closely with teams across the business to improve operational efficiency Who Will Thrive This position suits those with a strong interest in quality management who want to grow their careers in a collaborative and supportive environment.

Clinigen Group plc is a global specialty pharmaceutical and services company dedicated to improving patient outcomes by delivering essential medicines safely and on schedule. With a workforce of over 1,100 employees, Clinigen operates in the UK, US, EU, JAPAC, and South Africa. Role overview The Senior Manager of Quality Assurance leads quality assurance functions across several divisions in Sydney, New South Wales. This senior leadership role ensures adherence to regulatory standards and internal policies. The position requires strong leadership skills, strategic planning, and a focus on building a culture committed to quality and continuous improvement. Main responsibilities Set strategic direction and oversee all Quality Assurance activities, maintaining compliance with GxP and related quality standards. Develop, implement, and maintain quality management systems that align with Clinigen’s operational and commercial goals. Lead, mentor, and support the quality assurance team, encouraging professional growth and strong performance. Coordinate preparations for regulatory inspections and client audits, including managing audit responses and corrective actions. Work closely with Regulatory Affairs, Manufacturing, and Distribution teams to integrate quality principles throughout the organization. Track and report on quality metrics, driving initiatives for ongoing improvement and risk reduction. Ensure compliance with legislation such as the Misuse of Drugs Act, EU Falsified Medicines Directive, and other relevant regulations.

At HomeMade, a proud member of the Attain Healthtech Group, we are committed to creating a lasting, positive impact in the care and support sector. Our mission is to enhance the lives of individuals by elevating standards and shaping the future of care.Our belief in technology as an enabler allows us to empower our customers to achieve better outcomes. As part of our growth, we are seeking a dedicated Quality Assurance Specialist to join our Quality and Safeguarding team.In this pivotal role, you will ensure the delivery of high-quality services to our customers while managing incidents and complaints in accordance with regulatory standards and company policies. You will also contribute to our internal audit function, helping identify areas for improvement.Join us in our mission to help older individuals maintain their independence and lead fulfilling lives in the comfort of their own homes. You will be part of a passionate team devoted to making a meaningful difference in the lives of others.

Role overview As a Quality Assurance Specialist at tal in Sydney, the main focus is on upholding strong service standards. The position involves both planning and hands-on testing to ensure products meet expectations. Working closely with teams across the company, the goal is to help raise the quality of services delivered. What you will do Develop and carry out test plans for both new and existing services Find, record, and assist in resolving defects Work with colleagues from different departments to drive continuous quality improvement

About Future Secure AI Future Secure AI develops advanced artificial intelligence solutions for global enterprises. The company partners with major financial institutions and leading firms across multiple industries. The team values bravery, diligence, and curiosity, and leadership maintains an open-door approach. Professional growth is a priority, with support for learning and development at every stage. Role Overview Senior Quality Assurance Engineers play a central role in ensuring the quality and performance of AI products at Future Secure AI. This position is open in Sydney, Melbourne, and Brisbane. The role calls for deep experience in both manual and automated testing, along with strong skills in managing User Acceptance Testing (UAT). What You Will Do Work closely with development teams to understand product requirements and translate them into thorough test plans. Carry out a range of testing activities on software applications, including functional, regression, performance, and security testing. Identify, document, and track bugs, following up until each issue is resolved and verified. Mentor junior QA engineers and help build a culture focused on quality and ongoing improvement. What We Look For Extensive experience in manual and automated software testing. Strong attention to detail and a commitment to delivering high-quality results. Interest and experience in managing UAT processes. Ability to guide and support less experienced QA team members.

We are seeking a dedicated and detail-oriented Claims Portfolio Manager to join our dynamic team at tal. In this role, you will be responsible for overseeing our claims portfolio, ensuring effective management and optimization of our claims processes. You will work closely with cross-functional teams to enhance operational efficiency and deliver excellent service to our clients. This is an excellent opportunity for individuals looking to advance their careers in claims management.

Cuscal Limited is looking for a Quality Assurance Engineer to join the Engineering Practice in Sydney. This role centers on upholding high standards for software quality and reliability. Working alongside development teams, the position helps shape test strategies, carries out thorough testing, and highlights ways to strengthen products. Key responsibilities Work with developers to design and implement effective test strategies Perform detailed testing on software products to ensure quality Spot defects and recommend improvements for products What we look for Strong attention to detail and analytical skills Ability to adjust to shifting priorities Proactive mindset in solving problems This position plays a part in Cuscal’s ongoing effort to deliver dependable, user-focused solutions.

About the Role cagents is looking for a Quality Assurance Specialist in Sydney to help uphold the quality and reliability of our software products. This role focuses on careful review and testing to support our commitment to high standards. What You Will Do Test software products to identify bugs and issues Document findings clearly for the development team Work with team members to resolve problems and improve processes What Helps You Succeed Strong attention to detail Problem-solving skills Commitment to quality work

Join our dynamic team at tal as a Senior Claims Consultant specializing in Retail Income Protection Claims. In this pivotal role, you will leverage your expertise in claims management to provide exceptional service and support to our clients.As a Senior Claims Consultant, you will be responsible for assessing and processing claims efficiently while ensuring compliance with company policies and regulations. Your strong analytical skills will enable you to make informed decisions that uphold the integrity of our claims process.

Role Overview Navitas is hiring a Quality Manager to strengthen quality assurance in the Marketing & Communications department. This role focuses on maintaining and improving standards across services and processes. What You Will Do Oversee quality assurance activities for the department Develop and implement effective quality practices Lead projects aimed at improving service quality Work closely with teams across different functions to uphold and advance standards Location This position is based in Sydney.

Join our dynamic team as a Claims Consultant specializing in Lump Sum Claims. In this entry-level position, you will assist clients in navigating the claims process, ensuring they receive the support and compensation they deserve. This role is perfect for those looking to start their career in the insurance industry, offering comprehensive training and development opportunities.

Join our dynamic team at tal as a Claims Consultant specializing in Group Multi Claims. This exciting opportunity invites you to leverage your analytical skills and customer service expertise to navigate the complexities of claims processing. You will play a crucial role in ensuring our clients receive the support they need while maintaining compliance with industry standards.If you are a proactive problem solver with a passion for delivering outstanding customer service, we want to hear from you!

Cowbell is pioneering a transformative approach to cyber insurance by leveraging cutting-edge technology and data analytics to equip small and medium-sized enterprises (SMEs) with proactive insights into cyber risk exposures. Our innovative model combines insurance coverage with adaptive solutions tailored to the evolving threats faced by businesses today and in the future. By championing adaptive insurance, Cowbell continuously monitors policyholders' cyber risk profiles through ongoing risk assessments and underwriting practices. Our unique AI-driven underwriting platform, powered by Cowbell Factors, streamlines the insurance process, reducing the time from submission to issuance to under five minutes.Founded in 2019 and headquartered in the San Francisco Bay Area, Cowbell has experienced rapid growth, expanding its operations across the U.S., Canada, U.K., and India. This momentum was recently reinforced by a successful Series C funding round, securing $60 million from Zurich Insurance, which highlights the confidence in our mission. With the support of over 25 leading reinsurance partners, Cowbell is set to reshape how SMEs navigate the complex landscape of cyber threats on a global scale.Cowbell is currently seeking a Cyber Claims Specialist to enhance our claims capability in Australia. This role will be pivotal in managing and overseeing cyber insurance claims for Australian policyholders, collaborating closely with brokers, underwriters, distribution teams, insurer partners, and specialized vendors. As we expand our global footprint, this position will help establish and solidify Cowbell’s claims presence in Australia, ensuring our claims philosophy and service standards are in alignment with our teams in the UK and US, while also adhering to local market regulations and expectations.Key Responsibilities:Oversee the complete lifecycle of cyber claims from notification through resolution for Australian policyholders.Serve as a primary claims contact for both brokers and insured clients within the Australian market.Collaborate closely with underwriting and distribution teams to provide valuable claims insights, enhance broker engagement, and position claims as a competitive differentiator.Contribute to the development of claims data analysis, trends, and reporting specific to the Australian portfolio.Assist in creating and delivering engaging claims presentations and training sessions.

Join our dynamic team as a Claims Consultant specializing in Retail Income Protection Claims. In this pivotal role, you will assist clients in navigating the claims process, ensuring a seamless experience while upholding the highest standards of customer service. Your expertise will help individuals receive the benefits they deserve, making a positive impact on their lives.

tal seeks a Claims Consultant to join the Retail Income Protection Claims team in Sydney. This full-time position involves working directly with clients who are navigating their claims, ensuring they receive guidance and support during challenging times. Role overview This role focuses on assessing and managing retail income protection claims. The Claims Consultant acts as a key contact for clients, providing assistance throughout the entire claims process. Key responsibilities Assess and manage retail income protection claims from start to finish Guide clients through each stage of their claim, offering clear communication Deliver empathetic and effective customer service What to expect Work that makes a difference for clients during difficult periods A supportive team environment Opportunities to develop a career with tal

Cuscal Limited is seeking a Quality Assurance Engineer with strong skills in SQL, Python, and Pyspark. This position is based in Sydney and sits within the Engineering Practice, focusing on maintaining and improving the quality of software products. Role overview This role centers on collaborating with cross-functional teams to identify, document, and track software defects. The Quality Assurance Engineer will also help shape and maintain automated testing frameworks, ensuring that products meet high quality standards. What you will do Work closely with engineers and other teams to find and report defects Contribute to the development and upkeep of automated testing frameworks using SQL, Python, and Pyspark Develop and execute test plans Offer insights to improve quality assurance processes Requirements Proficiency in SQL, Python, and Pyspark Strong analytical and problem-solving skills Experience creating and running test plans Interest in technology and quality assurance Ability to collaborate with diverse teams

Join our dynamic team as a Senior Claims Consultant specializing in REST services. In this pivotal role, you will leverage your expertise to manage and resolve complex claims, ensuring exceptional service delivery to our clients.Your responsibilities will include analyzing claims data, providing strategic insights, and collaborating with cross-functional teams to enhance our service offerings. We are looking for an individual who thrives in a fast-paced environment and is committed to achieving the highest standards of excellence.

Join our dynamic team as a Claims Consultant at tal, where you will play a pivotal role in managing and processing claims while providing exceptional customer service. In this exciting position, you will leverage your analytical skills to assess claims, communicate with clients, and ensure a seamless claims process.

At Riot Games, we prioritize our players and their experiences above all else. Our dedicated team in Sydney collaborates globally to develop cutting-edge game features and technologies for an exciting unpublished R&D title. From social systems and personalized content to seamless store integrations and core engine features, our focus is on delivering high-performance, engaging, and enjoyable experiences for players.We view “Quality” as a core value that extends beyond merely discovering defects. It encompasses a set of guiding principles, practices, and behaviors that shape every aspect of our development process. By refining our quality expertise and fostering strong partnerships across disciplines, we enhance our ability to quickly deliver exceptional experiences while maintaining the highest standards of product integrity.As a Senior Quality Assurance Engineer, you will play a crucial role in defining the quality strategy and its execution for a feature team on this groundbreaking R&D title. You will collaborate closely with developers, designers, and producers to advocate for quality throughout the entire development lifecycle—from initial planning to hands-on testing and metrics-driven validation. Your contributions will ensure that our tools, systems, and player experiences are both reliable and delightful.