About the job
# About the Team
- As an MLE (Commerce Recommendation) in the Toss Commerce domain, you will play a pivotal role in optimizing product visibility.
- Our focus is on designing and enhancing recommendation models based on diverse data sources to present users with more relevant and appealing products.
- This team leads the full spectrum of machine learning development, from problem definition to training, performance analysis, and enhancement.
- We are building a product recommendation platform that provides meaningful shopping experiences for users by leveraging various ML techniques.
- **Interested in learning more about Toss's Data Organization?** [→ *Toss Data Division Wiki*](https://recruit-data-division.oopy.io/)
# Responsibilities
- Develop models to predict product click-through rates (CTR), conversion rates (CVR), and other key metrics based on user behavior, product information, and contextual data.
- Design and refine recommendation algorithms to optimize product exposure using predictive outcomes.
- Conduct iterative experiments including model performance analysis, feature engineering, and hyperparameter tuning to enhance recommendation quality.
- Quantitatively validate the impact of model improvements through various experiments and offline/online performance metrics.
- Collaborate with domain experts and data analysts when necessary to accurately define and solve recommendation challenges.
# Ideal Candidate
- We prefer candidates with experience in developing recommendation systems or predictive ranking models.
- Candidates who have designed and improved machine learning models for predicting user responses, like CTR and CVR, will be highly regarded.
- Experience in experimenting, tuning, and analyzing models using various features is a plus.
- Familiarity with major ML frameworks such as PyTorch, TensorFlow, and LightGBM is advantageous.
- Candidates who have engaged deeply in problem definition and performance analysis beyond merely training models are welcome.
- Strong communication skills and the ability to think data-driven while articulating complex problems clearly are essential.
# Resume Tips
- Detail any impactful projects you have undertaken that influenced your organization significantly.
- Explicitly describe the problems you defined, the approaches you selected, and the methods you used in modeling-centered projects.
- Highlight any quantitative problem-solving processes you have engaged in through iterative experimentation and performance analysis.
# Journey to Join Toss
Application > 1st Technical Interview (Coding) > 2nd Technical Interview > Cultural Fit Interview > Reference Check > Offer Negotiation > Final Acceptance
- The first technical interview will include a simple coding test, resume review, and ML fundamentals assessment.
- The second technical interview will focus on in-depth technical discussions and ML system design.
# A Note for Potential Colleagues
> "This role goes beyond mere modeling; it makes an impact in business."
- The most fulfilling aspect of working at Toss is that we do much more than just modeling.
- Previously, my tasks were limited to inputting data into existing models for performance evaluation, but now I am engaged in integrating unaggregated data into models and contributing to impactful solutions based on user understanding for our super app!

