About the job
Join our prestigious team at The Rocklyn, a luxurious residential building in Brooklyn, as a Doorman/Concierge. We are looking for a warm and professional individual who will serve as the first point of contact for residents and guests, ensuring an exceptional customer experience and a secure, welcoming environment.
Key Responsibilities
Welcome residents and guests with a friendly, approachable demeanor.
Oversee lobby traffic and notify residents of arriving guests and deliveries.
Control access to the building to maintain safety for all occupants.
Assist residents with package deliveries and various requests.
Provide information on building amenities and local attractions, including dining and entertainment options.
Address maintenance requests and liaise with maintenance staff when necessary.
Keep the lobby and entrance areas clean and organized.
Respond to emergencies following established protocols.
Deliver outstanding customer service and maintain a secure on-site presence.
Maintain visitor and contractor logbooks and monitor security systems for suspicious activities.

