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Luxury Concierge Position at Bushburg Properties | Brooklyn, NY

Bushburg Properties Inc.Brooklyn, New York, United States
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:High School Diploma or equivalent; additional education in hospitality or related fields is preferred. Prior experience in a doorman, concierge, or customer service role is advantageous. Excellent verbal and interpersonal communication skills. Ability to work flexible hours, including weekends and holidays. Strong problem-solving abilities and a calm demeanor in high-pressure situations. Basic understanding of security protocols and emergency procedures. Physically capable of standing for extended periods and lifting packages. Proficient in computer usage, including word processing, calendar management, and facility management systems (e.g., Building Link, ManageCo, Keylink). Well-groomed appearance and a positive attitude are essential.

About the job

Job Type: Full-Time

We are seeking a dedicated Luxury Concierge to join our esteemed team at Bushburg Properties. This role is essential in providing an exceptional living experience for our residents and guests.

Key Responsibilities:

  • Warmly welcome residents and guests, creating a friendly atmosphere.
  • Oversee lobby traffic and promptly notify residents of guests and deliveries.
  • Manage building access to ensure the safety and security of all occupants.
  • Assist residents with packages and other requests to enhance their experience.
  • Provide comprehensive information regarding the building and local attractions, including dining and entertainment options.
  • Address maintenance requests and collaborate with the maintenance team as needed.
  • Ensure the lobby and entrance areas are clean and well-organized.
  • Respond to emergencies following established protocols.
  • Deliver outstanding customer service at all times.
  • Professionally handle incoming calls and provide accurate directions or instructions.
  • Maintain logbooks for visitors and contractors.
  • Monitor security cameras for any suspicious activities.
  • Manage the distribution of keys as necessary.
  • Support management with various requests from residents.

About Bushburg Properties Inc.

Bushburg Properties Inc. specializes in creating exceptional residential experiences. Our commitment to excellence and focus on customer satisfaction sets us apart in the real estate management industry.

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