About the job
Job Type: Full-Time
We are seeking a dedicated Luxury Concierge to join our esteemed team at Bushburg Properties. This role is essential in providing an exceptional living experience for our residents and guests.
Key Responsibilities:
- Warmly welcome residents and guests, creating a friendly atmosphere.
- Oversee lobby traffic and promptly notify residents of guests and deliveries.
- Manage building access to ensure the safety and security of all occupants.
- Assist residents with packages and other requests to enhance their experience.
- Provide comprehensive information regarding the building and local attractions, including dining and entertainment options.
- Address maintenance requests and collaborate with the maintenance team as needed.
- Ensure the lobby and entrance areas are clean and well-organized.
- Respond to emergencies following established protocols.
- Deliver outstanding customer service at all times.
- Professionally handle incoming calls and provide accurate directions or instructions.
- Maintain logbooks for visitors and contractors.
- Monitor security cameras for any suspicious activities.
- Manage the distribution of keys as necessary.
- Support management with various requests from residents.

