About the job
Job Type: Full-Time
Join our dynamic team at Bushburg Properties Inc. as a Luxury Concierge in Gowanus, Brooklyn. We are seeking an enthusiastic individual dedicated to providing exceptional service to our residents and guests.
Key Responsibilities:
- Welcome residents and guests with a warm and inviting demeanor, ensuring a positive first impression.
- Oversee lobby traffic, notifying residents of incoming guests and deliveries promptly.
- Control access to the building, prioritizing the safety and security of all residents.
- Assist residents with their packages, deliveries, and other inquiries, showcasing a commitment to customer satisfaction.
- Offer insights about the building and the surrounding area, including dining, entertainment, and service recommendations.
- Address maintenance requests and coordinate with maintenance staff as necessary.
- Ensure the lobby and entrance areas are clean and organized at all times.
- Act promptly in emergencies, adhering to established protocols for safety.
- Provide outstanding customer service and maintain a professional demeanor while answering calls and assisting callers with directions and information.
- Keep communal areas tidy and serve as a security presence on-site.
- Maintain visitor and contractor logbooks, monitor for suspicious activities, and manage keys as required.
- Support management with requests from residents efficiently.

