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Luxury Concierge Opportunity in Gowanus

Bushburg Properties Inc.Brooklyn , New York, United States
On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:High School Diploma or equivalent; further education in hospitality or related fields is advantageous. Prior experience as a doorman, concierge, or in a customer service role is preferred. Excellent communication and interpersonal skills are essential. Capability to work flexible hours, including weekends and holidays. Demonstrated problem-solving abilities and composure under pressure. Basic knowledge of security protocols and emergency procedures. Physical ability to stand for extended periods and lift packages as necessary. Proficient in computer skills, including word processing, calendar management, and familiarity with Building Link/ManageCo and Keylink systems. Maintain a well-groomed appearance and exhibit a positive attitude. Availability to work weekends and holidays is required.

About the job

Job Type: Full-Time

Join our dynamic team at Bushburg Properties Inc. as a Luxury Concierge in Gowanus, Brooklyn. We are seeking an enthusiastic individual dedicated to providing exceptional service to our residents and guests.

Key Responsibilities:

  • Welcome residents and guests with a warm and inviting demeanor, ensuring a positive first impression.
  • Oversee lobby traffic, notifying residents of incoming guests and deliveries promptly.
  • Control access to the building, prioritizing the safety and security of all residents.
  • Assist residents with their packages, deliveries, and other inquiries, showcasing a commitment to customer satisfaction.
  • Offer insights about the building and the surrounding area, including dining, entertainment, and service recommendations.
  • Address maintenance requests and coordinate with maintenance staff as necessary.
  • Ensure the lobby and entrance areas are clean and organized at all times.
  • Act promptly in emergencies, adhering to established protocols for safety.
  • Provide outstanding customer service and maintain a professional demeanor while answering calls and assisting callers with directions and information.
  • Keep communal areas tidy and serve as a security presence on-site.
  • Maintain visitor and contractor logbooks, monitor for suspicious activities, and manage keys as required.
  • Support management with requests from residents efficiently.

About Bushburg Properties Inc.

Bushburg Properties Inc. is a leading property management firm known for its commitment to excellence in residential living. We pride ourselves on providing high-quality service and fostering community in our properties.

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