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Luxury Client Advisor at Carousell Group | Singapore

On-site Full-time

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Experience Level

Entry Level

Qualifications

Prior experience in luxury retail, fashion, or customer-facing roles. A deep passion for luxury goods and a solid understanding of high-end brands. Exceptional interpersonal and communication skills. A proactive approach with a natural ability to connect and build rapport with clients. Attention to detail and a committed approach to delivering excellence in every interaction.

About the job

Are you enthusiastic about luxury goods and dedicated to providing exceptional customer experiences? Do you possess a talent for engaging with discerning clients and guiding them towards finding timeless treasures? If this resonates with you, consider joining our team at Carousell Luxury, the ultimate destination for pre-loved luxury items.

As a Luxury Client Advisor, you will represent our store, embodying the elegance and professionalism our brand stands for. Your primary responsibility will be to forge enduring relationships with clients, offering personalized service while sharing your expertise in luxury fashion, accessories, and current trends.

Key Responsibilities:

  • Deliver outstanding client service to create memorable shopping experiences.

  • Foster and maintain a loyal client base through proactive outreach and effective relationship management.

  • Stay informed about the latest luxury trends and impart product knowledge to clients.

  • Uphold store presentation standards to ensure a luxurious and welcoming environment.

  • Collaborate with team members to meet store objectives and uphold the brand’s core values.

About Carousell Group

About Carousell GroupCarousell Group is the foremost recommerce organization in Greater Southeast Asia, dedicated to inspiring the world to embrace selling and making secondhand the preferred choice. Established in August 2012 in Singapore, the Group boasts a strong presence across eight markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, serving tens of millions of active users monthly. Backed by prominent investors such as Telenor Group, Rakuten Ventures, Naver, STIC Investments, and Sequoia Capital India, we are a team of passionate individuals driven to tackle meaningful challenges. Our culture is rooted in hiring, developing, and promoting individuals who embody our values of problem-solving for users, maintaining a mission-first mentality, being resourceful, showing deep care, and adhering to humility in continuous improvement.

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