About the job
Are you passionate about high-performance luxury vehicles and the exceptional customer experiences they offer? Do you understand the standards and atmosphere that define luxury automotive environments? If yes, this unique opportunity could be perfect for you.
Join Us as a Luxury Automotive Experience Evaluator
In this role, you will have the chance to visit exclusive automotive showrooms and provide valuable insights on the customer journey. Your expertise, drawn from your familiarity with luxury vehicles and high service expectations, will assist renowned automotive brands in enhancing their customer experience.
Why This Role is Perfect for Automotive Aficionados
- Exclusive Access: Engage in selective showroom experiences tailored for individuals who appreciate the intricacies of premium automotive brands.
- Immerse in Craftsmanship: Explore sophisticated automotive environments and connect with brand specialists showcasing engineering, design, and innovation.
- Influence the Industry: Your insights and expectations as a luxury product enthusiast will play a direct role in improving the customer journey.
Your Responsibilities
- Select assignments that align with your interests and profile.
- Experience the showroom journey—interact with product experts, explore the environment, and evaluate service quality through the lens of luxury.
- Pay attention to detail—assess the ambiance, service level, digital and in-store interactions, follow-up communications, and the entire customer journey.
- Provide candid, professional feedback by submitting your observations through structured questionnaires on our platform.
About CXG
At CXG, we collaborate with leading luxury brands across over 70 countries, supported by a global network of more than 80,000 evaluators. With nearly two decades of expertise in luxury customer experience, our mission is to elevate the standards of the world's most prestigious brands.
Join us on CXG Live, our platform for accessing exclusive assignments, completing certifications, and sharing your insights.

