Level 3 Software Developer

About the RoleGreetings! I'm Dave Dowe, the Senior Manager of Security Engineering at Jane. Over the past two years, I've had the privilege of leading our dedicated team that safeguards our platform, focusing on incident response, cloud security, and essential operational functions.Our Security Operations team stands as the frontline of our security program. We are the initial point of contact for team inquiries, diligently monitoring alerts, triaging incidents, and being the go-to individuals when challenges arise. This role is crucial because true security is a collaborative effort; it thrives on trust and open communication between engineering and security teams. In this position, you will have the opportunity to explore AI and automation to streamline workflows, reduce repetitive tasks, and maximize your contributions.We're seeking a candidate who perceives security as a partnership rather than a barrier. You will manage a security service desk, respond to and act upon alerts across our tools, and participate in on-call rotations, all while genuinely supporting the teams you work with. Expect to work with clarity and empathy, build trust through consistent follow-through, and foster a security culture that teams are eager to engage with.This is an L2 position where you'll independently handle defined security operations tasks while closely collaborating with our Enterprise and Cloud Security engineers.Your ImpactReduce operational toil: Innovate security workflows using AI and automation, develop simple tools to ease team efforts, and share insights from your experiences, both successes and lessons learned.Build trust: Foster strong relationships with engineering and cloud teams by addressing security requests with genuine care, clear communication, and dependable follow-through, encouraging teams to seek your guidance early on.Own alert triage and incident response: Ensure prompt and thorough investigation of security findings, escalate issues appropriately, and maintain clear documentation for team learning.Maintain security tools: Keep our security tools well-configured and updated based on hands-on experience, proactively spotting issues to prevent alert fatigue and missed threats.Collaborate in incident response: Efficiently manage on-call shifts, independently resolve incidents where possible, thoughtfully escalate when needed, and view every incident as a learning opportunity.

Role overview Jane is hiring a Level 2 Cloud Engineer for the Shipyard team in Canada. Shipyard serves as Jane’s internal developer platform, giving product teams the ability to deploy and manage their services without waiting on infrastructure support. The Cloud Engineering group creates tools, standardized workflows, and Kubernetes solutions so engineers can focus on building software. What you will do Develop and maintain key parts of the Shipyard platform Build CLI tools and workflows that simplify deployment and daily operations for product teams Keep the platform stable, observable, and straightforward to extend Help support thousands of clinics that rely on Jane’s reliability Work closely with engineers to understand their needs and improve the developer experience Who we’re looking for Engineers who enjoy hands-on work and have a real interest in platform engineering People who consider how their work will be used before they start coding Those who want to make life easier for developers This role suits those who like to tinker, build, and understand how systems fit together. The Shipyard team values curiosity and a drive to improve how developers work.

About the RoleHello! I'm Annie Lanari, the Director of Support at Jane. With over 11 years on this incredible team, I’m dedicated to empowering the practitioners and clinic owners who serve their communities daily. Our mission is to eliminate challenges so they can devote their energy to patient care. By strengthening our customer support, we enable our clients to focus on their vital work.Living in North Vancouver, I enjoy running, which helps me process challenges and recharge after a busy week. Feel free to connect with me on LinkedIn to learn more.This position is ideal for someone passionate about nurturing talent and addressing genuine challenges. As a Customer Support Lead, you will directly oversee a team of 6–8 Team Captains, each managing up to eight frontline representatives, impacting a total of 64 individuals. Your primary focus will be on developing your Captains, enhancing their leadership skills, and ensuring they thrive, as their success is vital for the team's overall performance.You will engage closely with the work, providing real-time coaching and guidance during escalated discussions. Utilizing insights and performance metrics, you’ll drive ongoing enhancements. We leverage AI as a powerful tool, using systems like Claude and Fellow to optimize our processes, and we seek someone who shares this innovative mindset. Collaboration with teams such as Market Specialists, Training, and Product is essential to foster a culture of appreciation and support.We’re looking for individuals who recognize the importance of the team behind the scenes just as much as those in front. If you are passionate about customer experience and understand that it begins with how you support your team, we would love to hear from you.

About The RoleHello! I’m Kristian, the Senior Growth Marketing Manager at Jane. Six months ago, I joined this dynamic team because I resonate deeply with our mission to empower helpers, and I was genuinely thrilled to market a product that I believe in as an existing user. Our team is dedicated to guiding potential customers towards choosing Jane while enhancing the experience for our current users. We handle various aspects of marketing, including customer acquisition, retention strategies, expansion efforts, and referral programs, ensuring a nurturing experience throughout the entire customer journey.This position is particularly significant as you will be Jane’s inaugural dedicated Lifecycle Marketing Manager. We have a solid foundation in place, and we’re in search of an individual who is eager to take the reins, provide clarity, and craft an insightful lifecycle strategy that integrates all critical customer interactions. Collaborating closely with teams in content, product marketing, integrated campaigns, compliance, and marketing operations, you will help create a seamless and human-centered customer experience. If you thrive in both strategic planning and hands-on execution and wish to make a meaningful impact within a fast-paced, growth-oriented environment, this could be the perfect opportunity for you.What Impact We’re Looking for You to MakeDesign and oversee lifecycle programs that enhance Jane’s customer journey, ensuring practitioners can quickly activate, find value, and remain engaged.Drive improvements across onboarding, nurturing, upselling, and win-back strategies through effective segmentation, behavioral triggers, and thoughtful iteration.Work in tandem with cross-functional teams to deliver engaging, helpful, and delightful messaging across all communication channels.Leverage experimentation and data to refine lifecycle interactions, boosting KPIs such as activation, adoption, retention, and conversion.Establish scalable lifecycle frameworks while maintaining strong data hygiene and compliance practices, utilizing automation tools and customer data to build targeted audiences.

About the RoleHello! I’m Sandy Scholes, the leader of the People team at Jane. With three years of experience here, I've had the privilege of influencing our hiring, support, and team growth strategies as we expand.Our People team is dedicated to empowering the Janers, enabling them to provide exceptional support in the healthcare sector. Although we are one step removed from direct customer interaction, our connection to the mission is profound. Each new hire, onboarding experience, and leadership support we provide has a significant impact on the thousands of clinics that depend on Jane daily. Our purpose is to eliminate obstacles for our team, allowing them to perform at their best for the practitioners and patients we serve.I am currently seeking a People Partner to bolster our Engineering team. This role is pivotal in bridging the gap between people and business. As our Engineering organization rapidly expands and adapts to significant changes, you will play an essential role in cultivating a growth environment that enhances performance and nurtures our culture. If you thrive in complex scenarios, have a genuine passion for people, and want to make a tangible difference in the development of a high-performing team, this is a fantastic opportunity for you.Your ResponsibilitiesServe as a trusted advisor throughout the organization. Guide individual contributors and managers in matters of performance, career progression, conflict resolution, and team dynamics, advocating genuinely for the individuals you support while keeping the overall business objectives in sight.Manage the complete performance and employee relations spectrum. Tackle challenging conversations and assist team members through difficult situations. Whether addressing performance concerns, resolving interpersonal conflicts, or guiding employees towards new opportunities, you will help managers and employees navigate these issues with authenticity and compassion, understanding when to provide coaching, intervene, or involve others.Take ownership of Talent Reviews and retention initiatives. You will have the autonomy to lead Talent Reviews and Performance management within your client group. Your focus will not be on project management, but rather on understanding your team, recognizing top talent, identifying potential flight risks early, and facilitating crucial discussions proactively.

About the RoleHello, I’m Nakisa, the Director of Engineering at Jane. Over the past three years at Jane, I have had the privilege of leading our Billing and Clinical Engineering group. My previous experience includes leading engineering teams at Brex, Atlassian, and CA Technologies, where I developed a deep commitment to creating cohesive, high-performing teams that tackle significant challenges for customers.At Jane, our Clinical teams are dedicated to innovating and enhancing the tools that practitioners depend on daily for patient care. In this pivotal role, you will guide the team responsible for Clinical Forms and integration with e-prescription partners. This is a strategic area for Jane, significantly influencing how clinics provide care throughout the US and Canada.You will lead a group of seasoned engineers while collaborating closely with Product and Design teams. Together, you will define our investments in medication workflows, patient intake forms, and the overall clinical experience. This position encompasses both the enhancement of existing products and leading new ventures through uncertainty.A key aspect of this role is the ability to balance strategic planning for the coming year while ensuring we achieve high-quality outcomes today. You will have the chance to make an impact beyond your immediate team, elevate engineering leadership at Jane, and help us thoughtfully develop emerging capabilities, including AI.If you are driven by empowering teams, navigating complexities with clarity, and making a real difference for customers, I would love to connect with you.Your Expected ImpactBuild and nurture a high-performing senior team by fostering clarity, accountability, and professional growth through mentoring and constructive feedback.Guide your team to consistently achieve significant customer outcomes in the clinical sector, balancing new product development with technical integrity, operational excellence, and long-term viability.Act as a strong triad partner by engaging collaboratively with Product and Design, constructively challenging concepts when necessary, and establishing clear success metrics connecting technical choices to customer impact.Employ systems thinking to address complex challenges by anticipating upstream and downstream effects, managing transitions thoughtfully, and influencing across teams.

About the RoleHello! I'm Dmitri Grozenok, the Senior Manager of the Onboarding product development team at Jane. For the past year, I've had the privilege of leading a dynamic group of eight developers on an innovative mission that sets us apart from conventional product development.Our Onboarding team plays a pivotal role in the journey of clinics using Jane, engaging them right after they sign up and before they evolve into successful power users. Rather than managing large codebases, we collaborate across various domains to tackle one of our most significant challenges: ensuring new customers navigate their initial critical days effectively, allowing them to fall in love with Jane. Our key performance indicators are churn and activation rates, which are fascinatingly complex as we don't control all the factors influencing them. This makes our work particularly stimulating.We thrive on experimentation, undertaking small projects, utilizing feature toggles, rapidly iterating, and embracing a culture of continuous learning. This is how we drive progress.I am on the lookout for an individual who excels in this fast-paced environment—someone eager to achieve quick results and enthusiastic about leveraging AI to enhance our work and empower the team to build smarter solutions. If you enjoy crafting innovative solutions and uplifting your colleagues, this role could be a perfect fit for you.What Impact We Want You to MakeAccelerate the team's transition from ideas to validated learning in days rather than weeks—quickly deploy experiments, measure outcomes rigorously, and assist in determining what deserves further development.Collaborate across product domains to address activation hurdles that are not confined to a single team—interlink signup, onboarding, charting, and more to create seamless experiences.Enhance the team's knowledge of AI and speed of development by demonstrating effective use of generative tools within your workflow and guiding others to do the same.Make informed architectural decisions and trade-offs that balance speed with sustainability—recognize when to innovate quickly and when to invest in robust engineering practices.Consistently deliver significant results while fostering a culture where the team feels secure in experimenting, learning, and iterating.What Experience We SeekOver 8 years of software development experience, with a minimum of 3 years addressing growth, product, or infrastructure challenges at scale.Proven track record of swift execution and delivering work in rapid cycles, preferably in a product-focused or experimental context.Strong problem-solving skills, with a focus on effective collaboration and communication.

Jane is hiring a Senior Staff UX Researcher based in Canada. This is the first dedicated UX Researcher role at Jane, making it a foundational position within the Product Design team. Led by Anthony, the team focuses on supporting practitioners, clinic owners, administrators, and patients who depend on Jane’s platform. User research is central to shaping thoughtful, human-centered experiences and guiding product decisions. Role overview Jane’s teams already conduct research, but methods and approaches vary. The Senior Staff UX Researcher will set the standard for how research is done and how findings influence decisions. This role involves leading high-quality studies, helping others across the company build confidence in research, and ensuring insights are applied in daily work. There is a strong focus on scaling research by enabling teams, improving systems, and exploring ways automation and AI can make research more effective. What you will do Build and maintain trusted relationships across Jane, keeping teams connected to real customer needs and fostering empathy and curiosity in decision-making. Deliver clear, actionable insights that guide product direction and highlight what drives user satisfaction. Improve the quality and consistency of research by developing existing methods and supporting colleagues as they conduct their own studies. Create, refine, and scale systems, tools, and practices to make research more accessible and user-friendly throughout the organization. Impact of this role This position offers the chance to define Jane’s research practice from the ground up. The Senior Staff UX Researcher will set standards, empower teams, and ensure that insights translate into meaningful product outcomes. Those interested in building strong research foundations and helping teams turn insights into action will find this role offers the chance to make a lasting impact.

Role Overview Jane is hiring a Software Development Manager based in Canada. This position sits within the Clinic Finances and Products area, which is currently evolving to better serve healthcare providers. The group is splitting into two focused teams: Invoicing and Purchasables. Each team plays a key role in building and improving the tools clinics use to manage finances, process payments, handle invoicing, and offer products like packages, memberships, and gift cards. Both teams are well-established, with active projects and strong engineering talent. The organization values technical excellence, accountability, and collaboration. This is a chance to help shape standards, drive delivery, and support foundational and strategic initiatives that directly impact customers and the business. What You Will Do Build and maintain a team culture where people feel supported, challenged, and motivated to achieve together. Work closely with Product and Design partners to clarify complex problems, set priorities, and turn strategy into practical, iterative plans. Guide the team toward stronger ownership, better delivery, and higher technical standards by helping them make informed choices and address core issues. Mentor experienced engineers, including senior and staff-level developers, offering direct feedback and genuine support for their growth. Act as a technical and cross-functional partner who can dive into details when needed, understands how systems connect, and helps deliver reliable, customer-focused solutions. Lead by example in adopting AI within development processes to improve efficiency and foster innovation. About Jane Jane’s mission is to empower healthcare providers with technology that makes running a clinic easier and more effective. The company values thoughtful engineering, strong teamwork, and meaningful results for customers. To learn more about the Director of Engineering, Nakisa, and their leadership approach, see Nakisa’s LinkedIn profile.

Join our innovative team at Jane Inc. as a Senior Developer specializing in Communications. In this pivotal role, you will leverage your expertise to design and implement advanced communication systems that enhance our operational efficiency and user experience. Collaborate with cross-functional teams to deliver robust solutions that meet the evolving needs of our organization.

Role overview Jane is hiring a Senior Developer for the Onboarding team based in Canada. This group focuses on the early experience of clinics joining Jane, helping them move from new customers to confident users. The team sits between product development and customer experience, shaping how clinics start their journey with Jane. Team focus The Onboarding team works across several areas to address customer activation and retention. Rather than managing a single large codebase, the team collaborates widely and tackles the factors that influence churn and activation, even when not all variables are directly controlled. Projects often involve experimentation, running small pilots, using feature toggles, and iterating quickly to find what works best. What you will do Advance projects that improve customer onboarding and retention Deliver clean, thoughtful solutions aimed at better activation and lower churn Work closely with a team of eight developers and partners across Jane Apply AI and new tools to create more efficient solutions Embrace rapid iteration and continuous learning Encourage and support teammates through your work and approach Who thrives here This position fits someone who enjoys moving quickly, solving complex problems, and working where experimentation is valued. Curiosity, adaptability, and a drive to make a measurable difference are important qualities for success in this role.

Menlo Security is dedicated to empowering secure global connectivity, communication, and collaboration without compromise. The challenges presented by COVID-19 have intensified our mission, as we serve a diverse clientele, including Fortune 500 companies, 9 out of the 10 largest global banks, and the Department of Defense.The landscape of technology is evolving, and as we expand from 400 employees, we are on the lookout for passionate individuals who exhibit empathy and agility. The ideal candidate is ethical, highly organized, committed to completing tasks, service-oriented, and open to feedback while also possessing the confidence to offer constructive insights.Menlo is well-funded for growth, with esteemed investors such as Vista Equity Partners, General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.We are currently searching for a Senior AI Security Engineer to tackle the emerging security challenges posed by autonomous AI agents. In this pivotal role, you will research, design, and implement innovative strategies to detect and mitigate prompt poisoning, context manipulation, malicious agent behaviors, and other adversarial threats targeting AI systems.Collaboration with engineering teams will be essential as you translate leading-edge security research into practical, deployable security measures to protect agents interacting with untrusted web content in real-world settings.

Role overview 11855760 Canada Inc. is seeking a Revenue Operations Engineer based in Toronto. This role centers on refining revenue processes and systems throughout the organization. Success in this position depends on working closely with various departments to help drive effective revenue strategies. What you will do Examine revenue-related data to spot patterns and areas for growth Streamline workflows that influence how revenue operations function Partner with teams across the company to put process improvements into action Requirements Strong analytical abilities Technical background in data analysis and workflow optimization Comfort working with colleagues from different departments

Join our team as an IT Security Specialist with the Government of Canada and embark on a mission to safeguard our nation’s digital assets. As an integral member of our IT security team, you will play a crucial role in protecting sensitive information and ensuring the integrity of government operations. Your expertise will help implement security measures, conduct risk assessments, and respond to security incidents, contributing to a safer digital environment for all Canadians.

About the RoleHello, I'm Hunter, the Development Manager for the Frontend Foundations team at Jane. My primary objective is to cultivate an environment that empowers my team to excel in their careers.In our team, this translates to providing Janers with the platforms and tools necessary to concentrate on addressing the unique challenges within their domains. We are responsible for the systems and standards that every product team at Jane relies on: Module Federation, build tooling, our Burrito design system across web and React Native, observability, and the ongoing transition from a decade of legacy patterns. When we excel, product teams can accelerate their efforts, ultimately enabling more clinics to provide better care for their patients. This connection underscores the significance of our work in fulfilling Jane's mission.Outside of work, I explore a variety of eclectic interests, including permaculture, pottery, music, and gaming. I enjoy the intersections where diverse areas overlap and inform each other.We are at a critical juncture at Jane. Our legacy frontend architecture has served us well, but we are actively updating it to create a modern, scalable, and AI-native platform. We are expanding our design system to include mobile capabilities through React Native, making significant investments in the systems and tooling that will facilitate seamless developer experiences. With the departure of a senior technical anchor, this role is not merely about execution; it is foundational. You will not inherit a static system with all the answers. Instead, you will shape the future of frontend engineering at Jane.The team you will join is curious, interconnected, collaborative, and genuinely passionate about AI-native development. We prioritize speed, quality, and believe that platform work is among the most impactful engineering tasks. If you thrive on deep technical execution, aim to improve processes, and are eager to enhance the experiences of developers at Jane, I would love to have a conversation with you.Your ImpactTake ownership of our Module Federation architecture, improving topology, registry governance, and the technical frameworks that product teams rely on. Establish a clear and documented vision for others to confidently follow and build upon.Lead our frontend modernization strategy, defining and implementing a deprecation plan for legacy systems, developing codemod tooling, and collaborating with teams to ensure safe and sustainable migration.Serve as a technical liaison across value stream teams, influencing architectural decisions that extend beyond the immediate scope of Frontend Foundations.

Who We AreSamsara (NYSE: IOT) is a leader in the Connected Operations™ Cloud, providing organizations that rely on physical operations with the tools to leverage Internet of Things (IoT) data for actionable insights and operational improvements. We are dedicated to enhancing the safety, efficiency, and sustainability of critical industries including agriculture, construction, field services, transportation, and manufacturing. Our goal is to drive digital transformation across these sectors at scale.Joining Samsara means contributing to the future of physical operations and working alongside talented teams to develop innovative product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a publicly traded company, we empower our employees with the autonomy and resources to make a significant impact as we build for the long term.About the Role:We are in search of a skilled Senior Security Engineer specializing in Threat Modeling. In this pivotal role, you will collaborate with technical product managers and engineers across the organization to uphold Samsara’s security posture and mitigate software security risks to better protect our customers.Ideal candidates will have a passion for automation to boost efficiency, a strong background in infrastructure-as-code, and extensive experience working with teams to minimize software vulnerabilities. Your contributions will be essential in shaping our overarching security and compliance strategy. At Samsara, we prioritize a customer-centric approach, and your ability to define and work backwards from success with cross-functional stakeholders is crucial.This is a remote position available to candidates residing in Canada.You Should Apply If:You want to make a difference in industries that power our world: Your work will directly impact essential services—ensuring food reaches grocery stores, reducing emissions, and, most importantly, helping workers return home safely.You see yourself as the architect of your career: You’re eager to take the lead in shaping your professional journey.

About The RoleHello! I’m Colin, the Senior Design Manager at Jane. Having been part of this remarkable team for over two years, I have the privilege of collaborating with a dedicated group of designers who are passionate about crafting intuitive and enjoyable experiences. Our Design team is committed to empowering practitioners to focus on their true calling - serving their clients - by alleviating obstacles and simplifying complex tasks.On a personal note, I reside on BC’s upper Sunshine Coast. When I’m not immersed in design, I enjoy biking, creating experimental music, playing tabletop games, or diving into small-press comics.We are seeking a Staff Product Designer for our Insurance team. This team is pivotal in shaping and executing Jane’s long-term strategy to support practitioners in setting up, managing, and processing insurance claims for their clients. Insurance billing is crucial for the success of clinics, yet it often comes with challenges. We believe in enhancing this process, and your contributions will help transform how thousands of clinics manage payments, serve patients, and expand their businesses.This role is particularly exciting as it merges significant customer impact with intricate problem-solving and robust design leadership. You will play a vital role in transitioning from merely delivering features to addressing the core issues, while designing an insurance experience that feels trustworthy, human, and genuinely beneficial.What Impact We’re Looking for You to MakeDesign insurance billing experiences that are efficient, transparent, and as hassle-free as possible for both clinics and patients, ensuring prompt and confident payments.Champion our customers by anchoring decisions in thoughtful user research, clearly articulating their needs, and keeping teams focused on actual problems.Embrace leadership opportunities by aligning stakeholders, communicating the rationale behind your work with clarity, and utilizing storytelling to engage cross-functional partners.Elevate design quality by consistently delivering strong outcomes, iterating based on real-world feedback, and creating experiences that foster trust and delight over time.Transform vague and abstract challenges into concrete, well-defined solutions that guide teams from feature-centric execution to genuine problem-solving.

Hello, I'm Raj, the Engineering Leader for Jane AI, and together with my colleague Thibaut, we are on the lookout for a Senior or Staff Developer to expand our innovative team.Jane AI is a pioneering team within Jane, operating like a startup with a bold mission: to revolutionize Jane into a leading AI-first solution in our industry, as we strive to

Why Choose Brex?At Brex, we are revolutionizing spending through our AI-driven platform. Our integrated solutions for corporate cards, banking, and payments empower businesses to manage their expenses confidently. Trusted by thousands of companies, from innovative startups to established enterprises like DoorDash and Flexport, we enable our clients to optimize spending, cut costs, and enhance efficiency on a global scale.Joining Brex means pushing boundaries, challenging norms, and collaborating with some of the brightest minds in the industry. We are dedicated to fostering a diverse team and an inclusive culture, believing that your potential is only limited by your aspirations. We provide the tools, resources, and support necessary for you to thrive in your career.Engineering at BrexOur engineering team is focused on creating scalable systems with speed and purpose. We operate across Software, Data, Security, and IT, promoting high autonomy and deep collaboration. We tackle complex technical challenges, take ownership of our results, and strive for excellence in all aspects from architecture to deployment. Here, engineering is a craft, and builders evolve into leaders.Your RoleAs a Senior Security Operations Engineer at Brex, your primary responsibility will involve preventing, detecting, and responding to security threats within our corporate and cloud environments. You will leverage existing systems and develop innovative tools to enhance our security posture. Your role encompasses various functions across corporate security, detection and response, and infrastructure security, and you will engage in systems engineering and automation to support these endeavors.Your contributions will extend to our broader Trust & IT organization, collaborating closely with teams in Application Security, Corporate Engineering, GRC, and IT to enhance security configurations, promote positive employee behaviors, and proactively prevent incidents. Additionally, you will help maintain and contribute to our open-source project Substation and have the chance to engage with the Brex Tech Blog. You will be part of a team that actively contributes to the security community and is committed to mentorship and engineering excellence.