Level 2 Product Support Engineer

As a Product Support Engineer (L2) at weekday-1, you will play a crucial role in ensuring our products meet the highest standards of reliability and performance. You will be the first point of contact for technical escalations, providing expert support to our clients and internal teams. Your responsibilities will include troubleshooting complex issues, guiding customers through technical solutions, and collaborating with cross-functional teams to enhance our product offerings.

Join our dynamic team as a Senior Product Manager for one of Weekday-1's esteemed clients!With a minimum of 10 years of experience, you will play a pivotal role in driving product strategy and execution in Bengaluru.This full-time position encompasses a wide array of responsibilities including product delivery, quality assurance, user acceptance testing (UAT), requirement analysis, defect tracking, release management, and roadmapping throughout the application development lifecycle.Your expertise in business analysis, wireframing, implementing enhancements, sprint release tracking, and product analytics will be essential as you interact with clients and manage a talented team.

We are seeking a talented and motivated Infrastructure Engineer to join our dynamic team at weekday-1. In this role, you will be responsible for designing, implementing, and maintaining robust infrastructure solutions that support our growing business needs. You will collaborate with cross-functional teams to ensure optimal performance, reliability, and security across our systems.Your expertise in infrastructure technologies will play a vital role in shaping our IT landscape and enhancing our operational efficiency. If you are passionate about technology and infrastructure, we want to hear from you!

Join our innovative team at Weekday-1 as a Software Engineer. You will play a critical role in developing and enhancing cutting-edge software solutions that drive our business forward. Collaborate with cross-functional teams to design, implement, and maintain scalable applications that meet user needs.This position offers a unique opportunity to work in a dynamic environment, where your contributions will directly impact the success of our projects.

Join our dynamic team at Weekday-1 as a passionate and knowledgeable Sanskrit Teacher. In this role, you will inspire students to appreciate the rich linguistic heritage of Sanskrit while fostering a love for learning. You will create engaging lesson plans, facilitate class discussions, and assess student progress to ensure a vibrant learning environment.

Join our dynamic team as a Center Coordinator for one of Weekday's esteemed clients!Salary: ₹4,00,000 - ₹5,00,000 per annumMinimum Experience: 1 yearLocation: BengaluruJob Type: Full-timeAs a Center Coordinator, you will serve as the primary point of contact for our clients, ensuring an exceptional front-office experience for all visitors. You will be responsible for managing customer interactions from the moment they arrive until they are directed to the appropriate service personnel. This role emphasizes coordination, communication, and a high standard of hospitality, ultimately contributing to a positive first impression and the efficient flow of customer service.Key ResponsibilitiesOversee front-desk operations, including customer reception and initial engagement.Provide a warm welcome to customers, ensuring a professional and friendly atmosphere.Address walk-in and pre-visit queries with accurate information and assistance.Assign customers to the right advisors based on availability and their specific needs.Facilitate smooth customer flow to minimize wait times and enhance service delivery.Monitor waiting areas to ensure customer comfort and maintain an inviting environment.Arrange refreshments and uphold high hospitality standards throughout the center.Support daily front-office tasks and contribute to a well-organized workspace.Act as a liaison between customers and internal teams to ensure effective service management.What Makes You a Great Fit1-5 years of experience in customer service, hospitality, or front-desk roles.Excellent interpersonal and communication skills, coupled with a pleasant and professional demeanor.Ability to multitask while maintaining attention to detail and customer satisfaction.Strong organizational skills to effectively manage customer flow.Fluency in English and the local language for effective communication.A customer-centric mindset with the ability to resolve inquiries and situations calmly.Comfortable in a dynamic, customer-facing environment with significant interaction.

Join weekday-1 as a Data Engineer and play a pivotal role in transforming data into actionable insights. You will be responsible for designing and implementing robust data pipelines, optimizing data flows, and ensuring the integrity and security of our data systems. If you're passionate about leveraging data to drive business decisions, this opportunity is for you.

Join the dynamic team at weekday-1 as a Data Analyst. In this role, you will leverage your analytical skills to interpret complex data sets and provide actionable insights. Your primary responsibilities will include data mining, analysis, and visualization to support our business objectives. We are looking for an individual who is passionate about data and has a keen eye for detail.

Join our dynamic sales team as a Sales Development Representative at weekday-1. In this pivotal role, you will be responsible for identifying and engaging potential clients, nurturing leads, and driving sales opportunities. Your role will involve collaboration with various departments to ensure our customers receive an exceptional experience.

Join a Leading Educational Center as a Centre ManagerWeekday-1 is actively seeking a passionate and results-oriented Centre Manager to oversee the operations of our client’s center in Bengaluru. This position is perfect for individuals who possess exceptional leadership skills, operational knowledge, and a drive for fostering business growth.As Centre Manager, you will be at the forefront of managing daily operations, ensuring outstanding service delivery, leading diverse teams, and meeting revenue and performance metrics.Key Responsibilities:Direct all center operations to enhance efficiency, productivity, and alignment with company standards.Create and execute strategies aimed at business growth, customer satisfaction, and increased center profitability.Guide, mentor, and motivate a team of academic counselors, sales personnel, and support staff to achieve their goals.Track and evaluate key performance indicators (KPIs) including enrollments, conversions, and retention rates.Maintain exemplary customer engagement through high service standards and effective resolution of escalations.Organize local marketing initiatives, outreach programs, and partnerships to drive lead generation and boost brand visibility.Ensure operational excellence through strategic scheduling, resource management, and process improvements.Analyze performance data and compile reports to offer insights and recommendations for ongoing improvements.Guarantee compliance with organizational policies, quality standards, and regulatory requirements.Collaborate with cross-functional teams in sales, marketing, and academic operations to ensure alignment with overall business goals.

Join the innovative team at weekday-1 as a Lead Backend Engineer, where you'll play a pivotal role in building and optimizing backend systems that power our products. You will lead a talented group of engineers, ensuring high-quality code, performance, and scalability while fostering collaboration and knowledge sharing.

Join our dynamic team as a Sales Development Representative (SDR) at weekday-1. In this role, you will be instrumental in driving our sales efforts by identifying and qualifying new business opportunities and establishing relationships with potential clients. You will collaborate closely with our sales and marketing teams to create effective outreach strategies that resonate with our target audience.Your responsibilities will include conducting market research, outreach via email and phone, and nurturing leads through the sales funnel. This is an exciting opportunity for someone looking to start their career in sales within a fast-paced and innovative environment.

Role Overview Weekday-1 is hiring a Senior Marketing Associate for a full-time position based in Bengaluru, Karnataka, India. This role suits professionals with 2–4 years of experience in content creation, brand management, or creative marketing. What You Will Do Shape and strengthen the brand’s voice across digital ads, social media, and CRM channels. Lead the creative process from concept to execution, turning ideas into content that engages customers and supports business goals. Balance creative storytelling with performance marketing, ensuring campaigns are both compelling and data-driven. What We’re Looking For 2–4 years of hands-on experience in content creation, brand management, or creative marketing. Ability to manage projects from idea to delivery, focusing on both creativity and measurable results. Strong skills in developing narratives that connect with audiences and drive engagement.

Join Our Team as an Operations Manager!We are seeking a highly skilled and motivated Operations Manager to lead and scale our end-to-end business operations within a dynamic 'work as a service' organization. In this pivotal role, you will oversee the execution of extensive projects, whether field-based or remote, in various grey-collar sectors. Our ideal candidate possesses a robust track record of delivering results, developing scalable operational systems, and effectively managing large, distributed teams in a fast-paced, high-growth environment.Key Responsibilities:Operational Strategy & Execution: Formulate and execute operational strategies that enhance efficiency, scalability, service quality, and cost optimization across all business operations.Leadership & Team Management: Lead, mentor, and grow multi-tiered operational teams, nurturing a culture of accountability, performance, and collaboration.Service Quality & Process Excellence: Develop and enforce standard operating procedures (SOPs), quality frameworks, and continuous improvement processes to consistently meet client expectations and service standards.Client Experience & Stakeholder Management: Ensure client satisfaction by proactively addressing escalations, enhancing communication, and maintaining consistent service delivery.Resource Planning & Deployment: Strategically plan workforce deployment and operational infrastructure to meet business demands efficiently.Financial & Cost Ownership: Manage operational budgets, monitor expenses, and identify opportunities for cost efficiency while maintaining service quality.Performance Management & Analytics: Establish and track key performance indicators (KPIs) to inform decisions and scale best practices.Risk, Compliance & Governance: Identify operational risks and implement mitigation strategies to ensure seamless business operations.

Join our vibrant team at weekday-1 as a Front Desk Receptionist. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. You will be responsible for answering phone calls, greeting guests, and facilitating communication within the office.

Weekday's Client is seeking a Network Engineer in Bengaluru, Karnataka to design, build, and maintain reliable network infrastructure. This role supports enterprise-scale networks that form the backbone of business operations. Key responsibilities Develop, implement, and support networking systems to maintain strong connectivity and high uptime. Oversee enterprise networks and troubleshoot complex technical issues as they occur. Collaborate with teams across the company to deploy scalable network solutions. Monitor network performance and make improvements to enhance business operations. Apply security protocols and adhere to industry standards in all network activities. Requirements Strong grasp of networking concepts and principles. Practical experience with network devices and protocols. Comfort working in high-availability environments and responding quickly to issues. Ability to work effectively with colleagues from various teams and backgrounds. This position provides the opportunity to work on large-scale networks and support essential business systems within a collaborative environment.

Join a Dynamic Team as a Backend EngineerExperience Required: 2 yearsWork Type: Full-timeWe are seeking a talented and driven Backend Engineer to join our expanding engineering team in Bengaluru. In this pivotal role, you will be instrumental in designing, developing, and maintaining robust backend systems that support high-performance applications. The ideal candidate will possess extensive experience in Java and Golang, a comprehensive understanding of backend architecture, and a commitment to building efficient, reliable, and secure systems.Key Responsibilities:Design, develop, and maintain resilient backend services and APIs utilizing Java and Golang.Create scalable microservices and distributed systems capable of handling high-traffic applications.Collaborate effectively with cross-functional teams, including frontend developers, product managers, and DevOps engineers, to deliver integrated solutions.Enhance application performance, reliability, and scalability through innovative coding and system design.Produce clean, maintainable, and well-documented code, adhering to industry best practices.Engage in code reviews, debugging, and troubleshooting to ensure the highest quality deliverables.Implement security and data protection measures across backend systems.Participate in system architecture decisions and contribute to the technical strategy.Keep abreast of emerging backend technologies and integrate them where applicable.

Join our team as a Quality Engineer!We are looking for a meticulous and proactive Quality Engineer with 4-8 years of experience in API testing to join our dynamic technology team, working with one of Weekday's prominent clients. In this position, you will be instrumental in validating APIs and integrations across intricate distributed architectures, ensuring the reliability, performance, and security of backend systems.As a Quality Engineer, you will collaborate closely with developers, product managers, and DevOps teams to architect and implement comprehensive testing strategies. Your key responsibilities will focus on validating RESTful and/or SOAP APIs, facilitating seamless data exchanges between services, and identifying defects early in the development lifecycle.

Role overview Weekday-1 is seeking a Product Manager for a client in Bengaluru. This onsite position centers on managing the full lifecycle of SaaS and FinTech products. The work spans from shaping product concepts to launching them in the market and refining them over time. Key responsibilities Define and share a clear vision for the product Align stakeholders and foster collaboration across teams Lead execution to deliver products that stay competitive and relevant Oversee product development from initial idea through launch and ongoing updates Requirements Background managing SaaS or FinTech products Strategic thinking and practical problem-solving skills Ability to connect business, technology, and customer needs Strong grasp of market trends Excellent communication and teamwork Proactive approach to challenges Location This role is based onsite in Bengaluru, Karnataka, India. Compensation Salary range: ₹1,000,000 - ₹2,500,000 (INR 10-25 LPA)