Legal Operations Lead

At Luminance, a pioneering Legal AI company based in London, we are revolutionizing the way in-house teams operate. Our innovative AI-driven platform enhances collaboration among legal, compliance, procurement, finance, and business operations teams, enabling them to mitigate risks and accelerate growth. By merging advanced AI technology with profound legal and regulatory knowledge, we are reshaping how organizations manage contracts, compliance, and decision-making processes at scale.The RoleWe are seeking a dynamic Product Manager to spearhead the development and delivery of solutions that start with legal teams and extend throughout the enterprise. Your collaboration with leaders in legal, compliance, procurement, and finance will help identify their challenges and convert them into scalable, AI-enhanced workflows. This position is focused on creating products tailored for lawyers, aimed at fostering efficiency, transparency, and growth across the organization.As a Product Manager, you will serve as the “expert voice” in your product area, responsible for the roadmap, driving cross-functional execution, and ensuring coherence across the platform. This role is perfectly suited for an individual who thrives in a high-velocity environment, is adept at translating intricate technical capabilities into customer value, and is enthusiastic about crafting top-tier AI products.Key ResponsibilitiesProduct Ownership & StrategyAssume the role of the “expert voice” for your product domain, managing the roadmap and prioritization.Oversee roadmap planning, weighing technical feasibility against business impact and resource allocation.Utilize strategic thinking and customer insight to define scalable solutions across various business functions.Stakeholder & Team LeadershipFacilitate kick-off and playback sessions, ensuring alignment of scope with stakeholders and project teams.Engage collaboratively with AI engineers, designers, and legal experts to create intuitive, enterprise-ready solutions that harmonize technical feasibility, business impact, and regulatory compliance.Design & SpecificationEmploy tools like Lovable and Figma to showcase early prototypes.Confirm designs and prototypes meet business and user needs before development begins.Collect and prioritize requirements from customers, stakeholders, and market research, translating them into actionable specifications.Build & ExecutionManage iteration cycles and guarantee timely provision of documentation and configuration.Review and sanction prototypes and Figma flows prior to development commencement.Ensure coordinated execution across engineering, design, and AI teams.Verification & FinalizationAuthorize functionality, user experience, and overall product quality.Supervise release materials including notes, guides, and customer communications.

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises, and be part of a transformative journey in the legal profession. Supported by world-class venture capitalists and recognized in the Forbes AI 50 as one of the 'Most Promising Private AI Companies in the World' and Inc. 5000’s 'Fastest Growing Companies in America', Luminance is setting the standard for innovation.As a Product Associate, you will play a pivotal role in the design and development of our cutting-edge legal AI solutions. Collaborate with diverse teams throughout the product development lifecycle to drive success in a dynamic and fast-paced environment. Your analytical, collaborative, and communication skills will be essential for thriving in this role.We encourage candidates of all backgrounds to apply, even if your experience does not completely match the job criteria. Luminance is committed to fostering an inclusive workplace where everyone can thrive. Your passion and enthusiasm are the most significant attributes we seek!

Join Luminance, a trailblazer in Legal-Grade™ AI technology for enterprises, and be part of a transformative journey in the legal sector. With backing from prestigious venture capitalists and recognition in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is reshaping legal practices across the globe.This is an exceptional opportunity to become a vital member of Luminance's expanding global Customer Success team. You will engage with a diverse clientele that includes top international law firms and well-known brands across various industries in over 60 countries. Your primary focus will be on nurturing client relationships and understanding their objectives while showcasing how our innovative technology can revolutionize contract management for individuals and organizations alike.The ideal candidate will excel in building rapport with clients and ensuring exceptional service in every interaction, driven by a results-oriented mindset. Your responsibilities will encompass establishing and sustaining positive customer relationships, designing and executing onboarding and implementation programs for clients ranging from small to large enterprises, training customers on product best practices, and reducing churn rates. You will also analyze customer interactions to provide actionable insights, enhance customer experience through effective product support, and address customer inquiries and concerns with professionalism.Successful applicants should possess strong interpersonal skills, analytical thinking, be quick learners of new software, and have the ability to communicate effectively. A successful Customer Success Manager will actively collaborate with clients to maximize value and creatively strategize ways to expand our influence within our customer base.To apply, please send your CV and a cover letter to recruitment@luminance.com

Join Luminance, a trailblazer in Legal-Grade™ AI technology for enterprises, as we redefine the legal industry across the globe. Supported by prestigious venture capitalists and featured in the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' as well as Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is at the forefront of innovation.We are seeking passionate individuals to join our team of Product Specialists. This entry-level position provides a unique chance to work with senior teams across a variety of sectors, including multinational law firms, manufacturing, retail, and pharmaceuticals. The role focuses on building strong relationships and understanding customer needs to ensure they fully benefit from our cutting-edge technology.Upon completion of training, Product Specialists will gain comprehensive knowledge of our products and their applications in the legal field. You will work closely with potential clients during their trial phase, offering expert guidance on their ongoing projects. Collaborating with Account Executives, you will play a pivotal role in converting prospects into loyal customers. Additionally, you will support existing clients alongside our Support and Technical teams to enhance their experience with our technology.

Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, and be part of a revolutionary journey in the legal sector. Supported by prestigious venture capitalists and recognized in the Forbes AI 50 and Inc. 5000 lists, Luminance is reshaping the global legal landscape.We are in search of a dynamic Sales Operations Executive to bolster our sales team. This pivotal role will focus on optimizing sales processes, ensuring precise sales data management, and aiding in the development and execution of international sales strategies. This opportunity is perfect for an individual eager to advance their career in go-to-market operations while significantly contributing to our sales organization's success and growth.

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises, and seize this exceptional opportunity! Supported by globally recognized venture capitalists and featured in both Forbes' AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000’s 'Fastest Growing Companies in America', Luminance is revolutionizing the legal industry worldwide.We are seeking a dynamic Head of Integrations to spearhead all technical initiatives regarding the integration of Luminance with external systems. The ideal candidate will possess a unique blend of extensive technical knowledge and client-focused engagement to enhance our product offerings and lead a dedicated team aimed at optimizing client implementations.Key ResponsibilitiesIntegration Management: Take charge of integration processes between Luminance and third-party systems, ensuring smooth interoperability and high client satisfaction.Technical Development and Client Engagement: Engage in hands-on development of technical solutions while interacting with clients to assess their needs. Partner with product development teams to align team capabilities with organizational objectives.Team Leadership: Guide a team focused on creating innovative technologies that elevate client implementations to exemplary standards.Collaborative Solution Design: Collaborate with Client Solutions and implementation teams to fully grasp client requirements and devise suitable technological solutions.Architectural Design: Create and implement scalable architectures that support rapid development of new third-party connectors, ensuring robust and future-proof system interfaces and testing protocols.Monitoring and Diagnostics: Improve system observability and facilitate the identification of technical issues through advanced logging and tracing, assisting front-line technical personnel.API Development and Management: Supervise the development and upkeep of our public-facing API to accommodate clients needing custom connectivity options, managing both REST and event streaming functionalities.Comprehensive Documentation: Produce high-quality documentation for both internal and external stakeholders, employing tools such as Swagger.Client Empowerment: Maximize client autonomy by establishing 'self-service' capabilities, empowering clients to independently manage their integration processes whenever possible.

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises. Supported by esteemed international venture capitalists, we've been recognized on the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' as well as Inc. 5000's 'Fastest Growing Companies in America'. Luminance is revolutionizing the legal field across the globe.This Account Executive position offers a remarkable chance to collaborate with senior teams from diverse sectors, including multinational law firms, manufacturing leaders, global retail giants, and pharmaceutical powerhouses. Ideal for driven individuals with a passion for meritocratic environments, this role provides substantial commission-earning potential and rapid career advancement for top talent.Account Executives will possess a deep understanding of our product and its advantages for legal professionals, along with the capability to showcase product demonstrations effectively. The perfect candidate will be personable, with an innate ability to establish strong customer relationships, ensuring exceptional service at every touchpoint. This role also includes exciting opportunities for international travel to attend events and engage with current and prospective clients.

Join Luminance, a trailblazer in Legal-Grade™ AI technology for enterprises. Recognized by top-tier investors and featured in the Forbes AI 50 list as one of the 'Most Promising Private AI Companies in the World', along with Inc. 5000’s 'Fastest Growing Companies in America', Luminance is transforming the legal field globally.We are seeking a dedicated Technical Support Engineer to enhance our Support function, serving as the initial point of contact for both prospective and existing customers. Your role will be crucial in ensuring a smooth integration of Luminance’s innovative technology within various business environments.As a key member of the Support team, you will manage customer inquiries and issues, ensuring excellent communication and service. Your responsibilities will include ticket management, resolving queries, and collaborating with other departments to deliver effective solutions. You will enjoy cultivating relationships with a diverse clientele, ranging from multinational law firms to major retailers and pharmaceutical companies. Once fully trained, you will possess an in-depth understanding of Luminance’s products and how they can address customer challenges. The ideal candidate will be a personable individual with strong critical thinking skills and a passion for problem-solving.

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises, and be part of a transformative journey in the legal sector. Backed by esteemed venture capitalists and recognized in the Forbes AI 50 list as one of the 'Most Promising Private AI Companies in the World,' along with a spot on Inc. 5000’s list of 'Fastest Growing Companies in America,' Luminance is reshaping the global legal landscape.We are on the lookout for a Legal Implementation Specialist to enhance our vibrant global Onboarding Team. With a remarkable fivefold growth in the past two years and a recent $75 million Series C funding round in 2024, we are rapidly expanding our reach to enterprise clients worldwide.This position presents an exceptional chance to collaborate with a diverse clientele, including in-house teams across over 60 countries such as AMD, National Grid, LG, and DHL. You will be instrumental in guiding our customers to success from day one, partnering closely with them throughout the onboarding journey. In collaboration with the Customer Success Manager, you will implement our advanced legal AI technology, ensuring a smooth integration into the customers' existing contract management systems.

Join Luminance, the revolutionary pioneer in Legal-Grade™ AI technology for enterprises. Backed by esteemed venture capitalists and proudly featured in the Forbes AI 50 list as one of the ‘Most Promising Private AI Companies in the World’, as well as Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is at the forefront of transforming the global legal landscape.As a leading AI firm, Luminance is seeking talented Subject Matter Experts at its London office. Following an impressive $75 million Series C funding round and experiencing a remarkable sixfold growth in annual recurring revenue over the past two years, we invite you to become an integral part of our leadership team within this rapidly expanding AI organization.In this dynamic role, you will leverage your legal expertise to propel your career in an innovative direction. Your responsibilities will span across various domains, connecting our products, customers, and the market:Collaborate closely with our esteemed customers, including industry giants like DHL, AMD, and LG, to ensure they derive maximum value from our technology and deliver an exceptional customer experience.Contribute to shaping pioneering product innovations for our extensive network of over 700 global clients.Act as a passionate ambassador for Luminance, representing the company at industry conferences and public engagements.Serve as a strategic partner to our leadership team.Engage in various additional responsibilities that may arise.

Luminance stands at the forefront of Legal-Grade™ AI for enterprises. Supported by prominent venture capitalists and recognized by esteemed publications like Forbes and Inc. as one of the most promising AI companies globally, Luminance is revolutionizing how in-house teams operate. Our platform is currently utilized by over 700 clients across 70 countries, enabling legal, compliance, procurement, finance, and business operations teams to collaborate more efficiently, minimize risks, and foster growth. By integrating state-of-the-art AI with profound legal and regulatory knowledge, we are transforming how enterprises manage contracts, compliance, and decision-making processes on a large scale.The RoleWe are on the lookout for a talented Product Designer who can craft intuitive, elegant, and impactful user experiences that simplify complex AI-driven workflows across various enterprise functions. You will collaborate closely with product managers, engineers, and legal professionals to design user-centric solutions that start with legal teams and extend through compliance, procurement, finance, and operations.As a Product Designer, you will oversee the entire design process, from research and concept development to creating polished prototypes, ensuring that every workflow we deliver is not only functional but also delightful and consistent with Luminance’s design ethos.ResponsibilitiesProduct Design Ownership & StrategyServe as the design authority, influencing roadmap priorities through a deep understanding of customer needs and design thinking.Transform product requirements and AI capabilities into user-focused designs.Research & SpecificationConduct user research and design workshops to gain insights into customer pain points.Lead initial and review sessions to align project scope, validate workflows, and ensure design direction meets stakeholder expectations.Create comprehensive design specifications that guide development and align with product requirements.Design & PrototypingDevelop and refine wireframes, flows, and prototypes using tools like Lovable and Figma, from low-fidelity sketches to high-fidelity prototypes.Exhibit exceptional prototyping skills, creating interactive flows to test and convey design intentions.Validate and enhance designs with feedback from stakeholders and end-users prior to implementation.Build & VerificationWork alongside engineers to ensure designs are accurately and efficiently executed.Review and approve functionality and user experience before product release.Finalization & ConsistencyEnsure consistency across the product ecosystem, aligning every release with Luminance’s design language and vision.Advocate for accessibility, clarity, and trust in AI-driven experiences.RequirementsDegree in design or a related field.

About UsJoin Luminance, a trailblazer in Legal-Grade™ AI solutions for the enterprise sector. Supported by esteemed venture capitalists and recognized in the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ as well as Inc. 5000’s ‘Fastest Growing Companies in America’, we are transforming the legal industry on a global scale.We are on the lookout for a dynamic AI Product Engineer who is ready to take full ownership of impactful AI tools. This role transcends conventional development; we seek a visionary builder and problem-solver who can turn vague concepts into essential software applications. While a formal computer science degree is not mandatory, we value self-motivated individuals adept at leveraging cutting-edge AI tools to deliver results swiftly.Key Responsibilities Design, prototype, and deploy autonomous AI systems that effectively address strategic business challenges. Rapidly convert abstract requirements into functional prototypes, and lead the push to production. Troubleshoot and resolve complex issues throughout the technology stack, encompassing AI model behavior, middleware, and deployment configurations. Present your work within the company and contribute to our internal narratives around innovation. Create comprehensive documentation and rollout plans for new tools, ensuring user adoption. Continuously assess new AI models, frameworks, and coding tools to enhance efficiency and quality. Requirements Proven ability to develop and deliver AI-enabled products or prototypes (whether through professional experience, academic pursuits, or self-taught endeavors). Exceptional problem-solving abilities: capable of transforming ambiguous challenges into functional code and structured workflows. Extensive technical knowledge: proficient with Python, APIs, full-stack frameworks, and JSON. Familiarity with Large Language Models (LLMs): understanding their capabilities and limitations, with experience integrating them into practical systems. Outstanding communication skills: able to collaborate effectively with executives, stakeholders, and non-technical users. Curiosity, determination, and creativity: eager to experiment, iterate, and navigate challenges until successful. Why Choose Luminance? Work on the forefront of applied AI in the legal field, one of the most impactful sectors globally. Collaborate with a distinguished, multidisciplinary team that encompasses law, AI research, and product development. Experience the freedom of a startup culture backed by prominent international venture capitalists. Benefits Central London office location. Pension scheme with Aegon, RetireReady. Health insurance with BUPA - all employees are eligible for enrollment for themselves and dependents from Day 1 at Luminance. Life Insurance.

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises, and be a part of a dynamic team that is revolutionizing the legal profession globally. Supported by prestigious venture capital firms and recognized in Forbes AI 50 as one of the 'Most Promising Private AI Companies', as well as in Inc. 5000’s list of 'Fastest Growing Companies in America', Luminance is at the forefront of innovation.We are on the lookout for a motivated and meticulous Paralegal to enhance our growing Onboarding team. This role is perfect for individuals with a legal background who are eager to integrate their expertise into a strategic, customer-centric position. You will utilize your legal knowledge to engage directly with clients, assess their requirements, identify areas for improvement, and work in tandem with Luminance’s commercial operations and administrative teams to elevate the client experience.This position is situated within the Customer Onboarding department, focusing on client deployment of the Luminance product rather than an in-house legal role.

Exciting Career OpportunityLuminance is at the forefront of transforming enterprise operations with our innovative Legal-Grade™ AI solutions. Supported by prestigious venture capital firms, we've secured our place among the Forbes AI 50 as one of the 'Most Promising Private AI Companies in the World' and the Inc. 5000 as one of the 'Fastest Growing Companies in America'. Our rapid growth trajectory, having expanded by 5x in the last two years and successfully raised a $75 million Series C funding round in 2025, underscores our disruptive impact on how organizations globally engage with contracts.We are eager to attract ambitious and high-achieving professionals to help propel Luminance to new heights. While our success has been underpinned by a robust direct sales model, our focus has shifted towards fostering indirect sales channels through strategic partnerships. This role presents a unique opportunity to shape our go-to-market partnership strategies, emphasizing channel partnerships and alliances within our partner ecosystem.Key ResponsibilitiesThe Partnerships Director will play a pivotal role in our growth strategy, with responsibilities including:Partner Ecosystem Development and Management:Identifying, evaluating, and negotiating key strategic partnerships, including channel partners, resellers, and systems integrators. You will enable and manage these relationships to drive revenue through collaborative selling, lead generation, and joint initiatives.Internal Collaboration:Engaging cross-functionally with internal teams to ensure alignment on partnership objectives while fostering trusted relationships. You will also build performance metrics reporting to measure strategic impact.Strategic Direction:Defining and executing go-to-market partnership strategies, identifying new partnership opportunities to stimulate growth, and overseeing partner enablement and management processes.This position is primarily office-based at our Luminance headquarters in central London, with flexibility for remote work arrangements as agreed upon with senior leadership.

Join Luminance, a trailblazer in Legal-Grade™ AI technology for enterprises. With substantial backing from prominent venture capitalists and recognition in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is reshaping the legal sector globally.This pivotal role comes on the heels of a successful $75 million Series C funding round, offering you the chance to lead our sales team. You will manage a group of Account Executives while collaborating with diverse businesses, from leading manufacturing firms to innovative tech companies, global retailers, and large pharmaceutical organizations.As the Commercial Director, you will inspire, oversee, and drive a high-performing enterprise sales team to meet critical metrics and deliver outstanding results. You will manage the complete sales cycle, encompassing prospecting, lead generation, qualification, proof-of-value (POV) design/deployment, proposal crafting, negotiation, and deal closure. Furthermore, you will play a crucial role in formulating and executing comprehensive sales strategies that align with Luminance's global objectives.

Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, recognized globally as a leader in innovation. Supported by prestigious venture capitalists and featured on both Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is reshaping the legal industry worldwide.As a Senior Customer Solutions Engineer, you will have the distinct opportunity to collaborate across Sales, Product, and Customer Success teams, enhancing the technical capabilities of our customers and helping them realize the full potential of Luminance's offerings. Your mission will be to deliver an unparalleled technical experience for our Enterprise clients, facilitating faster and more efficient integrations with our platform.The ideal candidate will possess a unique combination of customer-centric skills and a solution-oriented approach, guiding clients on how to optimally leverage our solutions for their success.You will engage directly with our platform and Workflow engine, deploying solutions that streamline legal workflows throughout a customer's technology ecosystem.A Senior Customer Solutions Engineer will develop extensive expertise in our AI platform and its effective integration with diverse customer systems. You will work closely with both potential and current clients, providing expert guidance and support to ensure seamless integration. In collaboration with Account Executives, Product Specialists, and Customer Success Managers, you will play a pivotal role in transforming prospects into satisfied, long-term clients.We offer a generous £2000 learning budget to each employee, demonstrating our commitment to your professional growth as we expand.

Role overview The Legal Engineering Manager, Product Specialist at Harvey plays a key part in supporting product development and delivery throughout the EMEA region. This position blends legal expertise with technical understanding to help shape products that address client needs in the area. What you will do Bridge legal knowledge and technology to guide how products are designed and improved Collaborate with teams to ensure products meet the requirements of clients across EMEA Offer insights that help steer product direction and efficiency within the legal sector Location This role is based in London.

Join 9fin as a Senior Product Manager for Legal IntelligenceAt 9fin, we are revolutionizing the global debt markets, a colossal asset class exceeding $145 trillion. Our AI-driven platform is transforming fragmented data, PDFs, and manual processes into a streamlined, centralized resource that offers proprietary credit data, comprehensive analysis, and efficient workflows.Currently, we empower over 300 elite institutions globally, including major banks, asset managers, private equity firms, law firms, and advisory services. As we rapidly expand, particularly in the US, our impressive retention rates are a testament to the robust adoption of our workflows.We stand at a pivotal moment, with a solid product-market fit and a strong demand from the global market. 9fin is on track to become the leading platform for debt market intelligence worldwide.The RoleAs a Senior Product Manager, you will lead an engineering team to enhance our legal product offerings. This role involves deepening our AI capabilities, enriching workflows, and penetrating the law firm market, where we see a substantial total addressable market (TAM) opportunity.Your key users include origination teams from top investment banks, lawyers from prestigious law firms, and credit analysts from hedge and credit funds. This is a unique opportunity to shape the direction of a pioneering product that is set to transform the trillion-dollar debt capital market.

About UsPerk (formerly known as TravelPerk) is a pioneering platform dedicated to transforming travel and spend management. Our innovative tools are designed to eliminate tedious, manual tasks, allowing businesses to focus on what truly matters. From travel bookings to expense management and invoice processing, we automate every aspect to enhance productivity, boost morale, and foster innovation.We proudly serve over 10,000 companies globally, including industry leaders such as Wise, On Running, Breitling, and Fabletics. By addressing the staggering 7 hours of lost productivity per employee each week, which contributes to a $1.7 trillion challenge, we aim to empower real work with tangible impact.Founded in 2015, Perk has expanded into a global team of over 1,800 professionals across 12 offices, with our headquarters located in London and Boston. We blend innovation, efficiency, and simplicity to redefine how businesses operate and how employees engage with their work.At Perk, our core values emphasize ownership, delivering an extraordinary experience, and unity within our team. We cherish curiosity, purpose, and a growth mindset as we strive to unlock the full potential of our talent. Our team consists of some of the brightest minds from the travel and SaaS sectors, representing more than 70 countries. If you are passionate about making a real difference and shaping the work experience of millions, we would be thrilled to welcome you aboard.To learn more, visit www.perk.com.