About the job
The Leasing Manager serves as the vital onsite leader responsible for spearheading the leasing and marketing initiatives of our vibrant property community. This crucial role involves collaborating closely with the property manager to ensure that community events and campaigns are innovative, well-targeted, and consistent with the PeakMade brand. You will work alongside your team to meet key objectives related to revenue, occupancy, resident satisfaction, and retention.
Who You Are:
- A Moment Maker: You transform everyday experiences into extraordinary ones for your customers. You excel at building authentic relationships and treat your team, residents, and community with the utmost respect.
- Creative: You possess the ability to think outside the box and develop unique marketing strategies that enhance the community.
- Flexible: You thrive in fast-paced, ever-changing environments and can adapt to new challenges with ease.
- A Leader: You lead by example, take ownership of your responsibilities, and exemplify the Peak mindsets in all situations.
- Technologically Proficient: You are skilled in using social media platforms, Microsoft Office, and property management software.
What You’ll Do:
Leasing and Operations:
- Recruit, lead, and develop both full-time and part-time leasing staff; assist in the recruiting, interviewing, onboarding, and training processes.
- Deliver exceptional customer service, exemplifying Peak values and community spirit.
- Oversee the planning and execution of leasing events, renewal parties, property events, competitions, and resident programs.
- Conduct informative property tours for prospective residents, adding value by anticipating their needs and addressing any concerns proactively.
- Facilitate the leasing and renewing of apartments through in-person, phone, or online interactions.
- Assist with move-in and move-out activities, ensuring collection of deposits and related fees as necessary.
Digital Execution:
- Utilize applications such as Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva, and other creative tools regularly.
- Maintain a fresh and engaging presence on all property social media channels.
- Employ Canva to design visually appealing flyers, social graphics, and videos that promote the lifestyle of your PeakMade community.
- Manage online reputation through platforms like Reputation.com, JTurner, and Modern Message.
Sales and Marketing:
- Contribute to the development and execution of annual marketing plans within budgetary constraints.
- Leverage knowledge of current marketing trends to enhance outreach and engagement.

