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Experience Level
Mid to Senior
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Key ResponsibilitiesTeam Leadership & OperationsGuide and oversee cross-functional instructional design teams comprising 10–15+ members across multiple workstreams. Create and uphold SOPs, quality benchmarks, and design standards to enhance team performance. Collaborate with Project Managers on planning, resource distribution, and delivery schedules across various assignments. Deliver structured mentorship and coaching to team members. Ensure alignment, consistency, and quality across all ongoing workstreams. Stakeholder & Client EngagementAct as a trusted design lead and main point of contact for stakeholders. Convert complex business and learning requirements into clear design strategies and actionable plans. Communicate updates, risks, and solutions with clarity and confidence. Develop strong, trust-based relationships with clients and operate with a high level of accountability. Instructional Design & DeliverySupervise the creation and development of learning experiences across various modalities, including eLearning, ILT, blended, and microlearning. Contribute actively to content design and development when required, maintaining a commitment to high quality. Ensure solutions are instructionally sound, engaging, and aligned with measurable outcomes. Quality & StandardsAdvocate for quality across all deliverables, from storyboarding to final output. Implement WCAG Accessibility Standards to guarantee inclusive learning experiences. Establish and maintain design review procedures that ensure consistency and quality across projects.
About the job
Join Our Team as a Learning Experience Architect – Client Program Lead
Position Type: Full-time Employee (Client-facing | Program Leadership + Hands-on Design) Location: Onsite – Noida, India
We are on the lookout for a talented and experienced Learning Experience Architect to become a vital part of our dynamic team. The ideal candidate will possess exceptional design skills, strategic insight, and the ability to motivate and manage high-performing teams.
This pivotal role involves leading a large-scale, high-visibility client program, where you will devise and implement the learning strategy across various workstreams, guiding a cross-functional team to deliver impactful results. You will partner closely with client stakeholders to ensure the highest quality, consistency, and progress throughout the program.
If you excel in merging quality, collaboration, and innovation, we would be thrilled to connect with you.
About InfoPro Learning
InfoPro Learning is a leader in innovative learning solutions, dedicated to transforming the way organizations approach training and development. We prioritize collaboration, creativity, and a commitment to excellence, ensuring our clients achieve impactful results through tailored learning experiences.
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Join Our People Experience Team at InnovaccerAt Innovaccer, we are deeply committed to the growth and well-being of our people. Our People Experience (Px) team is the foundation of our organization, dedicated to fostering a vibrant and inclusive work environment. We aim to empower, inspire, and unite every team member in achieving our collective goals. Come on board and contribute to crafting an exceptional workplace experience.Role OverviewWe are looking for an experienced Specialist - People Experience Operations to join our Px team. This role focuses on managing US operations from our Noida office and requires alignment with US hours. The ideal candidate will possess a solid background in US benefits, compliance, onboarding, and operations, alongside outstanding process and project management abilities.Key ResponsibilitiesManage onboarding and offboarding procedures for US employees, ensuring adherence to legal and internal standards.Respond to employee inquiries regarding benefits such as 401(k), health insurance, and attendance policies.Ensure compliance with US labor laws and organizational policies.Drive operational efficiency through the design and improvement of processes.Collaborate with Legal, Payroll, Finance, and IT departments to address operational issues.Serve as a bridge between US and India teams to mitigate operational and cultural discrepancies.Maintain documentation and analytics for compliance and strategic decision-making.Required Qualifications5–7 years of experience in US People Experience/HR Operations management, focusing on US labor law compliance, employee onboarding/offboarding, attendance management, and benefits administration (401(k)).Proven experience in process optimization and project management.Excellent organizational skills to handle multiple priorities in a fast-paced setting.Outstanding written and verbal communication skills for effective stakeholder engagement.Familiarity with HRIS tools (such as SuccessFactors, Workday, ADP) is preferred.Work Environment and HoursThis position is based in Noida, India, and necessitates working during US hours to coordinate with our US-based team.What We OfferGenerous Leave Benefits: Up to 40 days of leave.Parental Leave: One of the industry's most accommodating parental leave policies.Sabbatical Options: Take a break for skill development, academic pursuits, or personal time off.Health Insurance: Comprehensive health insurance covering medical expenses for you and your family.
About OnePayOnePay is a cutting-edge consumer fintech platform that has earned the trust of millions of Americans by revolutionizing the way they manage their finances.We recognize that the current financial system is flawed, burdened by exorbitant fees, minimal interest rates, and limited avenues for wealth growth. Our mission is to transform this landscape swiftly and effectively.As a comprehensive financial services platform, we integrate banking, high-yield savings, credit cards, point-of-sale lending, investing, and cryptocurrency into a single user-friendly interface. Our partnerships with employers, HCM providers, gig platforms, and other entities enable us to deliver embedded financial services to millions of employees and frontline workers.Supported by industry giants like Walmart and Ribbit Capital, we possess the unique scale and resources necessary to redefine the fintech category.What truly distinguishes OnePay is our pace. Our customers demand swift service, and we deliver. We are in search of individuals who are:Eager to take initiativeDriven by a sense of urgency and ambitionExceptional performers with a humble attitudeComfortable in a dynamic environmentThe RoleAs a Senior Brokerage Operations Specialist at OnePay in India, you will play a pivotal role in supporting our front and back office operations. Your contributions will significantly enhance customer trust, satisfaction, and operational efficacy. You will lead a team of agents to ensure that our customers receive prompt and effective support while achieving OnePay’s service objectives. Responsibilities include mentoring and training agents to boost customer satisfaction. Additionally, you will collaborate closely with the Customer Service Operations and Compliance Teams to address escalated customer issues and complaints. This position reports to the Brokerage Operations Lead.Key Responsibilities:Team Leadership: Oversee, train, and develop a team of service agents while fostering a high-performance culture and ensuring compliance with company policies.Operational Oversight: Partner with the Brokerage Operations Lead to manage daily activities of the broker-dealer, ensuring accuracy, compliance, and efficiency. This includes daily monitoring of operational reports and escalating any identified issues.Compliance and Risk Management: Collaborate with the Brokerage Operations Lead to identify compliance risks and implement mitigation strategies.
Role Overview Paytm is hiring a Technical Operations Specialist in Noida, Uttar Pradesh. This role focuses on maintaining and improving technical systems and processes across the organization. What You Will Do Monitor and support technical operations to keep systems running smoothly Troubleshoot technical issues as they arise Identify and implement process improvements to boost efficiency Who We're Looking For Strong attention to detail Interest in technology and operations management Ability to analyze problems and suggest practical solutions
Adeeba E Services Pvt Ltd is seeking a talented and motivated SEO Specialist to join our dynamic team in Noida. In this role, you will play a crucial part in enhancing our online presence and driving organic traffic to our website. Your expertise in SEO strategies, keyword research, and analytics will be essential in achieving our digital marketing goals.
About Us: Paytm is a trailblazer in India's mobile payments and financial services landscape, revolutionizing mobile QR payments across the nation. Our mission is to empower half a billion Indians by integrating them into the mainstream economy through innovative technology solutions tailored for small businesses.Role Overview:As a Merchant Operations Specialist, you will play a pivotal role in managing brand-related operational activities. This includes overseeing brand offers, implementing necessary updates on our portal, and ensuring smooth day-to-day operations for brand schemes and offers.Key Responsibilities:- Manage all operations related to brand offers, including updates and changes as required.- Oversee daily operational tasks concerning brand schemes and offers.- Track and document daily changes in schemes and offers, ensuring accuracy in start/end dates on the portal.- Support monthly reconciliation activities and assist in the preparation of financial reports related to brand, bank, and merchant funding ratios.- Ensure meticulous end-to-end reconciliation and rectify any discrepancies in the portal.- Collaborate with configuration teams to ensure all entries are completed and no tasks remain unresolved.
The Director of Learning Experience Architecture at InfoPro Learning leads the design, delivery, and assessment of learning programs across a global network. Based onsite in NOIDA, this full-time role requires over 15 years of experience and combines strategic leadership with hands-on influence over learning standards, technology integration, and team development. Role overview This director position reaches beyond traditional design responsibilities. The role serves as a strategic advisor to clients, shapes internal quality and strategy initiatives, and supports the growth of experienced consultants. The scope includes performance consulting, refining learning design standards, and integrating emerging technologies such as AI into daily practice. What you will do Collaborate with senior client stakeholders to identify performance gaps and develop learning strategies that achieve measurable impact. Translate complex business challenges into scalable, multi-modal learning frameworks and program designs. Establish and uphold organization-wide standards for design, quality, and measurement. Review and strengthen work produced by senior designers and consultants to elevate consulting quality across the team. Lead in-depth discussions to clarify true business needs versus surface-level training requests. Shape solution design for proposals and high-value projects. Guide the adoption of AI and new tools in both design and delivery processes. Mentor senior team members, supporting their development and strategic skills. Oversee multiple complex programs at a strategic level, ensuring quality, consistency, and measurable results. Requirements 15+ years of experience in learning design, architecture, or related fields. Proven ability to advise clients, set standards, and lead teams in a global context. Experience integrating new technologies, such as AI, into learning operations. Strong mentoring and consulting skills. Onsite presence in NOIDA, Uttar Pradesh, India.
About Paytm Payments Paytm Payments leads India's mobile payments and financial services sector. As the company behind the mobile QR payments movement, Paytm supports small businesses in managing payments and commerce. The mission: bring half a billion Indians into the mainstream economy through technology-driven solutions. Role Overview: Associate - Merchant Operations (Central Operations) This Noida-based role focuses on managing and improving operational workflows for merchant operations. The Associate will coordinate daily activities, drive process automation, and oversee a team to ensure tasks are completed on schedule. Collaboration with other departments is central, as is maintaining compliance with internal standards and regulatory requirements. Main Responsibilities Spot manual processes that could benefit from automation, and work with technology teams to create and implement those solutions. Supervise daily operations, assign tasks, and resolve bottlenecks to keep workflows running smoothly. Maintain accuracy and timely updates of operational databases, reports, and documentation. Coordinate with sales, customer support, logistics, finance, and compliance teams to ensure deliverables are met. Monitor key performance indicators (KPIs), prepare performance dashboards, and share improvement plans with senior management. Act as the main escalation point for operational delays, errors, or concerns from clients or vendors. Ensure all processes follow internal Standard Operating Procedures (SOPs) and regulatory guidelines, including KYC where required. Analyze trends in operations, identify areas for improvement, and implement solutions to boost efficiency. Key Skills and Competencies Experience leading teams and managing operations. Knowledge of automation tools and process optimization. Strong communication, coordination, and stakeholder management skills. Advanced proficiency in Excel or Google Sheets (formulas, pivot tables, lookups, dashboards). Analytical approach with the ability to interpret data and provide actionable insights. Excellent organizational skills and attention to detail. Ability to work effectively under pressure. Familiarity with KYC guidelines and compliance frameworks is preferred. Prerequisites 1-2 years of experience in a similar operations or team management role.
Learning Experience Architect (LXA)Join Infopro Learning as a Learning Experience Architect (LXA) in Noida, India. This full-time onsite role is perfect for India-based candidates who are passionate about crafting effective learning experiences that drive performance.As an LXA, you will blend your expertise in instructional design with team leadership. Your role involves designing and developing high-quality learning solutions using our Intelligent Design Framework (IDF) and modern authoring tools, including Gen AI, to create engaging and impactful educational experiences.If you thrive on transforming complex business needs into straightforward learning solutions while staying hands-on in execution, this position is tailored for you.Key ResponsibilitiesDesigning & Building Learning SolutionsLead comprehensive instructional design initiatives utilizing Infopro’s Intelligent Design Framework.Develop learning strategies, design documentation, content outlines, storyboards, scripts, and production-ready materials.Create diverse learning formats including eLearning, microlearning, blended programs, simulations, and performance support tools.Leverage Gen AI to enhance content creation and personalization.Collaborate with subject matter experts to transform knowledge into actionable learning.Leading and Mentoring a Design TeamGuide and mentor a team of 2–4 instructional designers in their daily tasks.Review and provide constructive feedback on storyboards, scripts, and outputs.Conduct regular 1:1 coaching sessions to foster skill development.Exemplify strong design thinking, communication, and problem-solving practices.Manage project timelines to ensure high-quality deliverables.Consulting and Shaping Learning StrategyConduct learning needs assessments and job-task analyses as needed.Design approaches that align with business objectives and measurable outcomes.Advise on the optimal mix of learning modalities based on context and audience.Provide learning insights during proposal and solution discussions.Quality, Innovation, and Continuous ImprovementImplement quality standards throughout the development process to ensure excellence.
Learning Experience Designer (LXD) | Onsite Position in NoidaEmployment Type: Full-timeWork Model: This role requires full onsite presence at our Noida office.Role OverviewWe are in search of a passionate Learning Experience Designer (LXD) who prioritizes craftsmanship, clarity, and learner impact. This pivotal role focuses on transforming well-defined learning designs into engaging, effective, and scalable learning experiences that resonate in real-world applications.If you thrive on converting intricate business and performance requirements into user-friendly content and take pride in your ability to create compelling storyboards and high-quality modules, this opportunity is tailored for you.Key ResponsibilitiesAs a Learning Experience Designer, you will be responsible for the comprehensive design and creation of digital learning solutions from storyboard to final delivery. You will collaborate closely with Learning Experience Architects, Subject Matter Experts (SMEs), and delivery teams to ensure that learning solutions are pedagogically sound, visually coherent, and ready for scaling.Your core responsibilities will include:Crafting detailed storyboards and design assets that effectively bring learning concepts to life and provide clear guidance for development.Developing high-quality eLearning modules, video scripts, and digital assets utilizing tools such as Articulate Storyline, Rise, Vyond, and others.Partnering with architects, SMEs, and cross-functional teams to maintain accuracy, alignment, and a strong learner journey.Thoughtfully integrating feedback to enhance learning effectiveness while upholding quality standards.Utilizing templates, authoring standards, and AI-enabled tools to boost efficiency and consistency in output.Conducting thorough quality checks to ensure content accuracy, language quality, accessibility, and functionality.Managing your workload independently while adhering to timelines and delivery expectations.Adhering to established workflows and quality frameworks to maintain consistent output across various programs.Contributing to team growth through knowledge sharing and informal mentorship.Candidate ProfileThe ideal candidate will possess a strong foundation in instructional design principles and be proficient in executing relevant tasks.Preferred qualifications include:A solid understanding of instructional design methodologies such as ADDIE and SAM.Extensive experience in creating storyboards and learner-focused content that simplifies complex subjects.Practical expertise in developing interactive eLearning using tools like Articulate, Captivate, and Camtasia.
Operations Manager - Global Delivery & Financial OperationsPosition Type: Full-time EmployeeLocation: Onsite - Noida, IndiaAbout the RoleWe are in search of an Operations Manager who will provide structure, discipline, and visibility within our intricate global delivery environment. This pivotal role is tasked with ensuring our operations maintain accuracy, predictability, and robust financial control encompassing revenue, costs, vendor management, and reporting.You will become the primary point of accountability for operational performance, collaborating closely with senior leaders across Delivery, Finance, Sales, RevOps, and PMO. This position is a hands-on leadership role that integrates financial responsibility, process discipline, and team leadership.If you thrive in fast-paced environments, are passionate about driving operational excellence, and enjoy leading teams to achieve high standards, this role promises significant impact and opportunities for growth.Key ResponsibilitiesManage Financial & Revenue OperationsOversee global delivery financials, including revenue, costs, margins, utilization, accounts receivable, and accounts payable.Ensure precise revenue recognition, invoicing, reconciliation, and financial closure.Collaborate with Finance and PMO to monitor revenue movements and uphold financial discipline.Facilitate timely vendor payments and uphold financial integrity throughout operations.Lead Vendor & Contract ManagementManage the complete vendor lifecycle, from onboarding to contracts and governance.Guarantee compliance with Master Service Agreements (MSAs), Statements of Work (SOWs), and commercial terms.Monitor vendor costs, optimize pricing structures, and enhance vendor performance and satisfaction.Drive Reporting, Insights & Operating CadenceOwn operational and financial reporting, dashboards, and key performance indicators (KPIs).Generate weekly, monthly, and quarterly insights for leadership.Establish operating rhythms to evaluate performance, identify risks, and improve efficiency.Convert data into actionable insights for business leaders.Enhance Processes & Operational EfficiencyIdentify and execute process improvements to lower effort, costs, and cycle times.Standardize workflows, ensure adherence to Standard Operating Procedures (SOPs), and maintain audit readiness.Lead initiatives for automation and system enhancements to modernize operations.Oversee Performance Management & GovernanceDrive Objectives and Key Results (OKR) tracking, reporting, and achievement across the organization.
Join Our Team as a Learning Experience Architect – Client Program LeadPosition Type: Full-time Employee (Client-facing | Program Leadership + Hands-on Design)Location: Onsite – Noida, IndiaWe are on the lookout for a talented and experienced Learning Experience Architect to become a vital part of our dynamic team. The ideal candidate will possess exceptional design skills, strategic insight, and the ability to motivate and manage high-performing teams.This pivotal role involves leading a large-scale, high-visibility client program, where you will devise and implement the learning strategy across various workstreams, guiding a cross-functional team to deliver impactful results. You will partner closely with client stakeholders to ensure the highest quality, consistency, and progress throughout the program.If you excel in merging quality, collaboration, and innovation, we would be thrilled to connect with you.
About Us: Paytm is the foremost mobile payments and financial services distribution company in India, leading the mobile QR payments revolution. Our mission is to empower half a billion Indians by integrating them into the mainstream economy through innovative technology.Key Responsibilities:Oversee operational activities related to brand offers, including timely updates and changes on the portal.Manage daily operations associated with brand schemes and offers.Monitor daily scheme and offer changes, ensuring compliance with start and end dates on the portal.Support monthly financial reconciliations and prepare provisional entries.Generate monthly financial reports detailing brand, bank, and merchant funding ratios.Continuously track changes in brand offers for both current and future initiatives.Conduct end-to-end reconciliations and necessary rectifications on the portal.Collaborate with configuration teams to ensure all entries are finalized and closed.Qualifications:A minimum of 1 year of relevant experience.Bachelor's degree or higher.Proficient in MS Excel and Google Sheets.Strong financial background with the ability to analyze data and perform reconciliations.Excellent organizational skills with meticulous attention to detail.Demonstrated analytical abilities and effective time management skills.Knowledge of FINTECH is a plus.Why Join Us?We maintain a process-driven work environment characterized by clarity, meritocracy, and mutual respect. Our culture is our pride, and cultural fit is as crucial as competence. With a rapidly growing business, you will interact with various stakeholders across all levels of the organization. We encourage innovative thinking within the bounds of compliance and ethics.Compensation:If you are the right candidate, we believe in creating substantial wealth for you. With over 500 million registered users and 21 million merchants, we are uniquely positioned to democratize credit for deserving consumers and merchants. Join us in shaping India's largest digital lending story.
About Us:Paytm, a frontrunner in India's mobile payments and financial services sector, is at the forefront of the mobile QR payments revolution. Our technology is designed to empower small businesses by simplifying payments and commerce, with a mission to onboard half a billion Indians into the mainstream economy through innovation.Key Responsibilities:● Process Automation: Identify and automate manual processes in collaboration with technology teams to streamline operations.● Operational Oversight: Supervise daily workflows, delegate tasks, and troubleshoot bottlenecks to ensure efficient operations.● Data Management: Manage operational databases and documentation, ensuring accuracy and timely updates.● Cross-Functional Coordination: Collaborate effectively with sales, customer support, logistics, finance, and compliance teams to ensure timely execution of objectives.● Performance Monitoring: Track KPIs, create performance dashboards, and present enhancement plans to senior management.● Issue Escalation: Serve as the escalation point for operational delays, errors, or client/vendor issues.● Compliance & SOP Adherence: Ensure all operations comply with internal SOPs and regulatory guidelines (including KYC where applicable).● Continuous Improvement: Analyze operational trends, pinpoint improvement areas, and implement efficiency-focused solutions.Key Skills & Competencies:● Demonstrated experience in team management and operations oversight.● Strong grasp of automation tools and process enhancement methodologies.● Exceptional communication, coordination, and stakeholder engagement skills.● Proficient in advanced Excel/Google Sheets functions (including formulas, pivot tables, lookups, and dashboards).● Analytical thinker with the capability to interpret data and generate actionable insights.● Strong organizational skills and meticulous attention to detail.● Ability to thrive under pressure in a fast-paced environment.● Familiarity with KYC regulations and operational compliance frameworks is preferred.Prerequisites:● 1-2 years of relevant work experience in similar roles.● Bachelor’s or MBA in a relevant field.Compensation: We believe in creating wealth for our employees. With over 500 million registered users and 21 million merchants, we have a unique opportunity to democratize credit for deserving consumers and merchants. Join us in shaping India's largest digital lending narrative.
About Paytm Payments Paytm Payments leads India's mobile payments and financial services sector. Known for pioneering mobile QR payment technology, Paytm aims to empower small businesses with advanced payment and commerce solutions. The company’s mission is to help bring half a billion Indians into the mainstream economy through technology. Role Overview The Onboarding Operations Specialist (AM/DM - Enterprise Mid Market) manages the full onboarding process for both online and offline merchants and partners. This role involves verifying credentials, performing risk assessments, and ensuring a smooth 'Go-Live' experience while meeting all regulatory requirements. Main Responsibilities Verification & Compliance: Carry out KYC (Know Your Customer) and KYB (Know Your Business) due diligence, reviewing documents and OVDs submitted by sales teams or merchants for authenticity. Risk Assessment: Analyze merchant websites and business models to spot potential fraud, brand risks, or prohibited categories. Process Management: Work closely with Sales, Product, Tech, and Compliance teams to resolve onboarding challenges and reduce turnaround time. SOP & Documentation: Maintain and update Standard Operating Procedures to reflect changes in RBI or NPCI guidelines. Stakeholder Management: Act as the main contact for Key Account Managers, handling documentation issues and merchant queries. Required Skills & Qualifications Education: Bachelor’s degree in Business, Finance, or a related field. Experience: 1–5 years in Fintech, Banking, or E-commerce operations, with a focus on Merchant Onboarding or KYC. Domain Knowledge: Familiarity with Payment Gateways, QR Codes, EDC/POS machines, and AML (Anti-Money Laundering) standards. Technical Skills: Strong MS Excel skills, including VLOOKUP and Pivot Tables. Attributes: High attention to detail and ability to work effectively in a 24/7 environment. Why Join Paytm Payments Work in a collaborative setting that connects business units through technology. Grow average revenue per use by supporting cross-sell initiatives. Receive thorough feedback from peers on your contributions to team goals. Be part of a culture where respect is earned from both colleagues and leadership. Compensation and Impact Paytm is committed to building wealth for those who share its vision. With over 500 million registered users and 21 million merchants, the company is working to expand credit access across India. Join the largest digital lending movement in the country. Location Noida, Uttar Pradesh
Role OverviewAs a Growth Operations Specialist at Paytm Money, you will be at the forefront of our marketing campaigns, ensuring their seamless execution from inception to analysis. Your analytical mindset will drive the success of our marketing strategies.Key Responsibilities Lead the design and implementation of marketing campaign operations, ensuring alignment with the overarching marketing strategy. Monitor and analyze key performance metrics to evaluate the effectiveness of campaigns. Conduct experiments on campaigns to optimize performance. Streamline processes to minimize errors and enhance operational efficiency. Perform root cause analyses to identify deviations and implement corrective actions.Qualifications & Skills Experience with Customer Lifecycle Management (CLM) tools; familiarity with CleverTap is a plus. Strong analytical skills, with the ability to break down complex problems and validate hypotheses. A proactive ownership mentality, capable of managing campaigns from execution through to learning and improvement. Prior experience in operations is advantageous, but not mandatory.Why Join Paytm Money? Be part of a dynamic team that fosters collaboration across various business units through innovative technology. Contribute to increasing the average revenue per user by enhancing cross-sell opportunities. Receive constructive feedback from peers to support your professional growth. Enjoy a respectful workplace culture that values contributions and fosters growth.
This Team Lead - Growth Operations role is based in Noida and focuses on improving how Paytm runs its campaigns and daily operations. The position calls for using AI tools to streamline workflows and increase efficiency. Collaboration is central: the Team Lead works alongside Customer Lifecycle Management, Marketing, Growth, and Design teams to support business goals. Key responsibilities Use AI tools to optimize operational processes and campaign workflows Manage user segmentation, campaign execution, and dashboards through CleverTap Work with cross-functional teams to support growth initiatives Apply analytical thinking and problem-solving to improve existing processes Requirements At least 2 years of experience in Growth Operations, ideally within consumer technology or fintech Hands-on expertise in CleverTap for campaign management and analytics Proven ability to take ownership and work independently Strong communication skills and experience collaborating with teams What sets this role apart Work with experienced colleagues across product, design, and engineering Help shape financial and credit solutions for millions of users Join a workplace that values flexibility, inclusivity, and quick decision-making
Full-time|On-site|Gurugram, Haryana, India; Noida, Uttar Pradesh, India
About Ocrolus Ocrolus builds AI-powered workflow and analytics tools for lenders, supporting nearly one million credit applications each month. Our platform blends open-source and proprietary AI models with human-in-the-loop verification, achieving over 99% accuracy in extracting data from financial documents. Lenders across small business, mortgage, and consumer sectors rely on Ocrolus for fraud detection, cash flow analysis, and risk management. With more than 400 clients, including Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square, we help broaden access to credit and strengthen the financial ecosystem. Role Overview: Technical Operations Manager Location: Gurugram, Haryana, India; Noida, Uttar Pradesh, India The Technical Operations Manager ensures reliable technical support for both office and remote teams. This role keeps services running smoothly, manages projects under tight deadlines, and helps maintain strong working relationships across the organization. Success in this position requires a solid understanding of IT infrastructure and the ability to collaborate with various business functions. Main Responsibilities Manage a wide range of TechOps systems and infrastructure, such as PXE servers, proxies, operating system deployment, CCTV, and physical access control systems. Deliver hands-on technical support and troubleshooting for Windows, Linux, and macOS devices. Set up and maintain network infrastructure, including UniFi routers, switches, access points, and firewalls. Monitor and resolve issues with organizational systems, networks, and applications to keep everything running efficiently. Identify and address technical problems, incidents, and outages to reduce downtime and support a smooth user experience. Handle system administration tasks, including server setup, maintenance, and upgrades. Conduct IT security audits and apply measures to protect company infrastructure and data. Create and update documentation for system configurations and standard procedures.
Paytm is building an AI platform focused on Inference and Agentic AI, supporting large enterprises with automation across sales, service, operations, and analytics. The Inference and Agentic AI team brings together engineering, product management, data science, business management, and sales to manage the full lifecycle of AI solutions. Role overview The Sales Operations Manager for Inference and Agentic AI will strengthen financial and operational discipline within this division. This position works at the intersection of sales, business management, and central finance, ensuring accuracy in billing, collections, and revenue recognition for AI-driven projects. What you will do Manage the entire order to cash process for AI initiatives Reinforce revenue assurance and oversee procurement and vendor operations Develop scalable, audit-ready systems to support financial control and minimize revenue leakage Collaborate with sales, business, and finance teams to facilitate sustainable business growth Requirements Experience in sales operations, finance, or business management (specific requirements not detailed in the source) Ability to work across teams to support the financial lifecycle of AI projects This role is based in Noida, Uttar Pradesh.
About Us: Paytm is at the forefront of India's mobile payments and financial services sector. As a trailblazer in the mobile QR payments revolution, we leverage cutting-edge technology to empower small businesses in their payment and commerce needs. Our mission is to integrate half a billion Indians into the mainstream economy through innovative technological solutions.Key Responsibilities:Oversee the operational activities pertaining to Brand offers, including timely updates and modifications on the portal as needed.Manage daily operations related to Brand schemes and offers.Monitor daily changes in schemes and offers, ensuring accurate validity dates are reflected on the portal.Facilitate provisional entries for monthly financial reporting and assist with MIS reconciliation and closure activities.Generate comprehensive monthly reports detailing Brand, Bank, and Merchant funding ratios.Continuously track changes in Brand offers, both current and upcoming.Conduct end-to-end reconciliation and rectify any discrepancies on the portal.Collaborate with Configuration teams to ensure all entries are processed efficiently without pending items.Qualifications:Minimum of 3 years of relevant work experience.Graduate degree or higher.Proficient in MS Excel and Google Sheets is essential.Strong financial acumen with the ability to understand and manage financial implications, including data reconciliation.Exceptional planning and organizational skills, with a keen attention to detail and a quick learning ability.Robust analytical and time management capabilities.Knowledge of fintech is highly desirable.Why Join Us:At Paytm, we strive to bring half a billion Indians into the mainstream economy. Our collective energy and steadfast commitment to our customers are the foundation of our success. As the largest merchant acquirer in India, we offer a unique opportunity to be part of a transformative journey.Compensation:If you are the right fit, we are dedicated to creating wealth for you. With over 500 million registered users and 21 million merchants, our extensive data ecosystem positions us uniquely to democratize credit for deserving consumers and merchants. Join us in this significant digital lending revolution!
As the Strategy & Operations Lead at Sopra Steria, you will steer the strategic direction and operational execution of our projects. Your role will be pivotal in driving efficiency and innovation within the organization. You will collaborate with cross-functional teams to ensure alignment with business objectives and deliver exceptional results.
Jan 28, 2026
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