Learning & Development Specialist

Learning Strategist, Enterprise Learning Operations | Onsite UAEThe OpportunityWe are excited to announce an opening for a Learning Strategist within our dynamic Enterprise Learning Operations team in Dubai. This position is crucial in driving the design and development of innovative learning solutions tailored for a large-scale enterprise environment. You will engage in in-depth discovery processes, apply strong instructional design principles, and uphold the highest standards of quality and coherence across all learning initiatives.The Learning Strategist is pivotal in determining how learning experiences are crafted, ensuring alignment with real business objectives while focusing on the learner's needs. This hands-on role is perfect for someone who thrives on inquiry, challenges existing assumptions, and excels at simplifying complex concepts into impactful learning experiences.In this role, you will actively engage with stakeholders, conduct discovery sessions, and work both onsite and in a hybrid capacity within the UAE.What You Will OwnDiscovery and Learning RequirementsLead comprehensive discovery initiatives to identify learning needs, performance gaps, and organizational context.Conduct thorough needs assessments through engaging conversations, observations, and data analysis.Transform business and performance requirements into precise learning objectives and design specifications.Develop detailed design briefs and documentation to guide the design and development teams effectively.Instructional Design Across ModalitiesCreate high-quality learning experiences across various modalities, including instructor-led, virtual, digital, and on-the-job training.Consistently apply best practices in instructional design and adult learning theories.Design engaging, learner-centered experiences that enhance retention and practical application.Establish evaluation approaches to assess learning outcomes and skill acquisition.Develop structured learning pathways that promote ongoing capability enhancement.Learning Brand and Design ConsistencyEnsure all learning solutions reflect and reinforce a cohesive enterprise learning identity.Maintain uniformity in tone, structure, and design methodology across all solutions.Question and challenge design or content decisions that compromise quality or consistency.Collaborate with stakeholders to ensure alignment on design expectations and standards.Working with Subject Matter ExpertsWork closely with subject matter experts to extract and distill critical knowledge.Challenge overly technical or dense content to ensure learning remains accessible and actionable.Facilitate collaborative sessions that convert expertise into clear, user-friendly learning content.

Learning Operations Manager for Enterprise Learning | Onsite in UAEAbout the RoleWe are seeking a dynamic and driven Learning Operations Manager to spearhead the daily operations of a comprehensive enterprise learning program across various locations in the UAE. This pivotal role ensures the smooth execution of scheduling, administration, contractor management, and communication, fostering a seamless learning experience.In this hands-on leadership position, you will oversee a distributed operations function responsible for high-volume training activities, ensuring service quality, operational efficiency, and adherence to client standards. The ideal candidate thrives in fast-paced, complex environments and excels at establishing structure and clarity to large-scale operations.Your Key ResponsibilitiesOperational LeadershipDirect the end-to-end learning operations across multiple sites, guaranteeing consistent and high-quality administrative support.Develop and uphold operational standards, processes, and service level expectations.Implement continuous improvement initiatives to enhance efficiency and scalability.Multi-Site Scheduling & CoordinationManage training schedules across Jebel Ali, Al Taweelah, and other locations.Balance capacity, learner demand, and operational limitations across sites.Resolve scheduling conflicts promptly and adjust to changing priorities effectively.Contractor & Vendor CoordinationOversee contractor support for administrative and operational activities.Manage onboarding, performance evaluation, and service delivery of contractors.Ensure contractors meet quality and compliance requirements.Communication & Mailbox ManagementHandle triage and response processes for communications channels related to learning operations.Provide timely, clear, and professional responses to learners and stakeholders.Monitor communication volume, response times, and escalation pathways.Compliance & Quality AssuranceEnsure all administrative processes comply with client policies and standards.Maintain thorough documentation, audit trails, and operational records.Support audit activities and implement corrective actions as necessary.Team LeadershipLead and develop a dedicated team of Training Coordinators and administrative personnel.Set clear expectations, provide coaching, and drive team performance.Foster a service-oriented, accountable team culture.

Community Manager, Enterprise Learning OperationsAbout the RoleWe seek a dynamic Community Manager to enhance engagement, coordination, and knowledge sharing across a large-scale enterprise learning initiative in the UAE. This pivotal role centers around managing Communities of Practice, facilitating stakeholder interactions, and ensuring effective communication and meeting schedules.In this position, you will collaborate closely with internal teams, subject matter experts, and learners to keep communities vibrant, organized, and beneficial. Ideal candidates will possess strong organizational skills, be comfortable leading discussions, and adeptly manage multiple workstreams.Key ResponsibilitiesCommunity Coordination & SupportFacilitate community activities across various capability areas and stakeholder groupsCoordinate events, discussions, and initiatives to boost engagementEnsure ongoing communication and accountability across communitiesManagement of Communities of PracticeOversee Communities of Practice to connect learners, practitioners, and expertsOrganize sessions, discussions, and knowledge-sharing eventsMonitor participation and engagement to sustain active communitiesStakeholder EngagementFacilitate interactions between learners, subject matter experts, and stakeholdersAssist in planning and executing engagement activities such as sessions and eventsMaintain clear and timely communications across all stakeholder groupsMeeting Coordination & FacilitationSchedule and manage regular community meetings and forumsPrepare agendas to ensure structured and productive sessionsDocument key takeaways, actions, and follow-upsKnowledge & Content CoordinationSupport the collection and organization of knowledge assets, including best practices and resourcesMaintain shared repositories or platforms for easy access to materialsEncourage ongoing knowledge sharing within the communityLocation & Work ModelThis position is based in the UAE, requiring a blend of onsite and hybrid work. Onsite presence is essential for key events, meetings, and stakeholder interactions.Additional InformationThis role supports a dedicated client program and will be locally employed in the UAE, adhering to regional employment regulations.

Engagement Director, Enterprise Learning OperationsThe OpportunityWe are looking for an accomplished Engagement Director to spearhead our large-scale enterprise learning operations in the UAE. This pivotal onsite leadership position comes with comprehensive accountability for operational excellence, governance, financial performance, and collaboration with senior stakeholders.This role is ideal for a proactive leader who excels in both strategic planning and execution. You will represent Infopro Learning as the key onsite leader for our program, delivering day-to-day leadership across diverse learning services while fostering long-term stability, performance, and innovation within a well-established enterprise framework.If you thrive in an environment where you can be hands-on, make critical decisions onsite, and eliminate operational hurdles for your teams, this is the role for you.What You Will OwnOnsite Leadership and Operational OversightProvide consistent, visible onsite leadership across enterprise learning operations environments in the UAE.Manage daily operational performance, service quality, and issue resolution across multiple integrated workstreams.Monitor real-time delivery metrics and take proactive measures to ensure service excellence.Conduct regular operational reviews with embedded leaders to ensure alignment, escalations, and accountability.Foster trust and confidence through a strong, credible leadership presence with senior enterprise stakeholders.Strategic Partnership and Engagement LeadershipAct as the senior relationship owner for complex learning engagements, collaborating with senior operational and business leaders.Develop and implement an account strategy aligned with enterprise priorities and Infopro Learning’s regional growth objectives.Lead quarterly performance and planning reviews focusing on outcomes, value realization, and continuous improvement.Identify opportunities for capability expansion, scope evolution, and long-term partnership growth.Provide hands-on advisory support across the learning lifecycle as needed.Governance, Risk, and Quality ManagementImplement and uphold robust governance frameworks aligned with contractual commitments and service standards.Chair governance forums and deliver transparent reports on performance, risks, and improvement initiatives.Enforce quality assurance, compliance, and escalation protocols across all delivery activities.

Lead Strategist & Solutions Expert in Enterprise Learning OperationsAbout the RoleWe are looking for a dynamic Lead Strategist & Solutions Expert to enhance a large-scale enterprise learning operations environment in the UAE. This pivotal role bridges strategy formulation, solution design, operating model development, and learning innovation.Key Responsibilities:The Lead Strategist & Solutions Expert will collaborate closely with senior learning and business leaders to redefine learning operations at scale while maintaining a strong focus on execution. This position is ideal for individuals who excel at translating strategic insights into actionable models, thoughtfully guiding innovation, and assisting organizations in embedding new operational methodologies over time.This is a hands-on role that necessitates a consistent onsite presence and active management across strategy, design, and implementation.Your Responsibilities Will Include:Enterprise Learning Strategy and AdvisoryCollaborate with senior learning and business leaders to define the learning strategy within a multifaceted enterprise environment.Offer practical advisory support on learning transformation, capability development, and solution direction.Assist in decision-making through comprehensive analysis, trade-offs, and well-informed recommendations.Craft roadmaps that align learning strategy with operational realities.Solution Design and InnovationIdentify and assess relevant learning approaches, technologies, and delivery models that are scalable and fit for purpose.Prioritize innovation initiatives based on business value and feasibility.Lead pilot programs and exploratory initiatives as needed.Contribute to the development of technology, automation, and AI-enabled workflows to support learning operations.Facilitate the practical and sustainable adoption of new tools and methodologies.Quality and Standards in DesignEstablish and maintain learning design quality standards across solutions.Critique and validate learning designs to ensure effectiveness, usability, and evidence-based practices.Work closely with design teams to enhance consistency and quality.Mentor and support team members to elevate overall design capabilities.Designing and Embedding Operating ModelsLead the design and continuous integration of the learning operating model within an enterprise setting.Define service structures, roles, responsibilities, and operational workflows.Design comprehensive workflows that connect strategy, design, delivery, and governance.

Solutions Architect for Enterprise Learning OperationsJoin Our Team!We are on the lookout for a talented Solutions Architect to craft and implement innovative learning solutions in a dynamic, large-scale enterprise learning operations environment. This key role is pivotal in interpreting business requirements and translating them into effective, structured learning solutions that are scalable and aligned with desired performance outcomes.The Solutions Architect will lead the overall design strategy for intricate learning initiatives, selecting the most suitable modalities, and guiding projects from initial design through to execution. This position is ideal for someone who excels in both creative design and practical implementation, bringing clarity, organization, and decisive leadership to complex learning programs.You will collaborate closely with internal teams, subject matter experts, and external partners to ensure that our learning solutions are not only practical and scalable but also aligned with the broader business objectives.Your ResponsibilitiesDesigning Learning SolutionsOversee the design of multifaceted learning initiativesDevelop solution architectures that integrate various modalities and delivery methodsCreate detailed design specifications to guide development and delivery teamsEnsure solutions effectively address business needs, performance gaps, and the realities faced by learnersModality Selection and Design DecisionsAssess learning objectives, audience needs, and delivery contextAdvise on the optimal mix of instructor-led, virtual, digital, and experiential learning approachesBalance learning effectiveness with feasibility, timelines, and budget considerationsVendor and Partner CoordinationManage relationships with vendors supporting content development and deliveryCommunicate project expectations and design requirements to partnersReview deliverables to ensure alignment with design intent and quality standardsProject Leadership and OversightLead projects from design through to implementationDevelop project plans, manage timelines, and coordinate cross-functional teamsMonitor progress, manage risks, and resolve issues throughout the project lifecycleEnsuring Design QualityReview storyboards, prototypes, and final deliverablesProvide constructive feedback to maintain alignment with original design intentChampion quality and learning effectiveness throughout development

Facilities Technology Specialist - Enterprise Learning OperationsAbout the RoleWe are seeking a highly skilled Facilities Technology Specialist to oversee the installation, maintenance, and troubleshooting of technology utilized in learning environments throughout the UAE. This role is dedicated to guaranteeing that all classroom and virtual learning technologies function seamlessly before and during program execution.You will collaborate closely with learning operations teams to prepare spaces, verify system functionality, and deliver real-time assistance to both facilitators and learners. This is a hands-on position ideal for individuals who are adept with audio-visual systems, can troubleshoot issues in high-pressure situations, and are committed to providing an exceptional learning experience.Your ResponsibilitiesSupport for Learning Environment TechnologySet up and configure classroom technologies, including AV systems and collaborative tools.Prepare spaces for various learning formats, including in-person, virtual, and hybrid sessions.Maintain equipment inventories and ensure all systems are operational.Testing & ReadinessConduct tests on audio, video, connectivity, and collaboration tools prior to sessions.Confirm that all systems are functioning correctly before the start of programs.Proactively identify and resolve potential issues in advance.Real-Time Technical SupportProvide on-site technical support during training sessions.Troubleshoot issues swiftly and effectively with minimal disruption.Assist facilitators and participants with any technical needs.Maintenance & Issue TrackingConduct regular checks and preventative maintenance on equipment.Document technical issues and their resolutions.Coordinate with IT teams for complex technical challenges.Location & Working ModelThis position is based in the UAE, primarily located at a training center in Dubai or Abu Dhabi, with travel to additional sites as necessary. On-site presence is mandatory during program delivery.Additional InformationThis role supports a dedicated client program and will be employed locally in the UAE in accordance with regional employment regulations.

Greetings!We are Fever, the world's foremost technology platform dedicated to culture and live entertainment.Our mission? To make culture and entertainment accessible to everyone. Utilizing our innovative technology and data-driven approach, we are transforming how audiences engage with live experiences.Each month, we inspire over 300 million individuals across more than 40 countries to discover unforgettable events while also equipping event creators with our insights and technology, enabling them to innovate, scale, and attract new audiences.Our achievements? Collaborations with industry giants like Netflix, F.C. Barcelona, and Primavera Sound; hosting internationally acclaimed events, and gaining support from prominent global investors! Impressive, right?To fulfill our mission, we are seeking proactive, hands-on individuals eager to shape the future of entertainment!Are you ready to be part of this exciting journey?Now, let’s delve into the specifics of this role and your contributions to Fever’s mission.About the Role:We are in search of a Senior Onsite Operations Lead to spearhead the execution of our key events on-site. This role emphasizes operational excellence in live settings. Your primary responsibility will be ensuring seamless operations, high team performance, and partner satisfaction throughout event execution.You will collaborate closely with Strategic Event Managers on intricate projects, converting operational plans into impeccable on-site delivery. This is a hands-on position ideal for someone seasoned in live operations, capable of leading teams, upholding standards, and managing situations effectively.Key Responsibilities1. Onsite Leadership & Execution:Direct the on-site execution of medium to large-scale eventsServe as the primary operational point of contact during live eventsGuarantee that all operations proceed smoothly, efficiently, and punctually2. Team Management (Onsite Staff):Organize and lead onsite staff (coordinators, temporary workers, suppliers)Clarify roles and responsibilities to ensure effective collaboration

We are seeking a motivated and detail-oriented IT Operator to join our dynamic team in Dubai. In this role, you will play a crucial part in ensuring the smooth operation of our IT systems, supporting our team with technical issues and contributing to the overall efficiency of our IT department.Your responsibilities will include monitoring system performance, troubleshooting issues, and collaborating with other IT professionals to implement solutions. If you are passionate about technology and eager to advance your career in the IT field, we want to hear from you!

Join Deliveroo as a Sales Operations Analyst and play a vital role in driving operational excellence within our dynamic sales team. As a UAE National, you will leverage your unique insights to enhance our sales strategies, optimize processes, and contribute to the overall success of the organization.

Egis Group is seeking an intern to join the Learning & Development and Employee Engagement team in Dubai. This internship provides direct experience for those interested in workplace learning and employee-focused programs. Key responsibilities Assist in preparing training materials to support staff growth and development Help coordinate and run activities that strengthen employee engagement Participate in projects designed to promote ongoing learning within the company Who will thrive in this role This internship is well suited to individuals aiming to gain practical skills in learning and development. Interns will work alongside experienced professionals and contribute to initiatives in a global organization.

Are you a UAE National eager to embark on a fulfilling career in cybersecurity? At helpag, we are thrilled to offer various roles uniquely designed for UAE Nationals in the exciting field of cybersecurity. These positions aim to enhance our cybersecurity framework through effective planning, execution, and oversight of various cybersecurity initiatives across the organization. By joining us, you will play a crucial role in fortifying our security posture while collaborating with diverse teams and aligning with our national cybersecurity objectives.Key ResponsibilitiesYour Contributions Will Include:We are building a robust team of UAE Nationals to fill pivotal roles in various cybersecurity domains, such as:Security Operations Center (SOC) and Threat HuntingNetwork Security (including Next Generation Firewalls, Routing & Switching)Digital Forensics & Incident Response (DFIR)Vulnerability Management & Penetration Testing (VAPT)Governance, Risk & Compliance (GRC)Cloud, Application, and OT/ICS SecurityBusiness Development (Sales)What You'll Be Engaged In:Depending on your specific role, you may:Monitor and respond to cyber threats in real time.Configure, maintain, and manage firewalls.Assist in investigations, digital forensics, and incident response.Conduct assessments and bolster defenses through rigorous testing.Drive compliance and risk management activities.Contribute to cybersecurity awareness, training, and capability enhancement.Ideal Candidate Profile:UAE Nationals who are passionate about securing the nation’s digital landscape.Bachelor’s degree in Computer Science, Information Security, IT, Computer Engineering, or a related field.Open to fresh graduates or professionals with relevant experience.

Our PurposeAt SentinelOne, we are driven by a clear mission: to empower those who secure our future. As AI transforms the way organizations operate and innovate, our responsibility to protect becomes paramount. Joining SentinelOne means your work contributes to safeguarding global enterprises, critical infrastructures, and the technologies that will shape the future. If you're seeking meaningful challenges with tangible, global impact, this is the place for you.About UsSentinelOne stands at the forefront of AI and cybersecurity, revolutionizing the operational model for security. Our AI-native platform integrates protection across endpoints, cloud, identity, data, and AI systems, delivering autonomous detection and response with unparalleled clarity and speed. By merging real-time analytics, intelligent automation, and a unified data foundation, we minimize distractions, streamline complexities, and enable security teams to concentrate on what truly matters.We are a team of builders, innovators, and problem-solvers dedicated to redefining the future of security. If you're excited about tackling tough challenges with skilled, mission-driven colleagues, we invite you to help us create a safer world for all.What Are We Looking For?We seek individuals who are endlessly curious and dedicated to continuous learning. As AI transforms our business operations, we empower every team member, irrespective of their role or level, to cultivate proficiency in AI tools and concepts. Those who excel here actively pursue innovative solutions, engage in thoughtful experimentation, and leverage their insights to achieve superior outcomes.In the position of Enterprise Sales Representative, you will spearhead SentinelOne’s growth throughout the Emirates by acquiring new enterprise clients and managing intricate, high-stakes sales cycles. Acting as a strategic consultant to senior leaders, you will utilize a consultative approach and the MEDDICC framework to translate our technological advancements into clear, quantifiable business benefits. By cultivating a strong pipeline through partner ecosystems and collaborative efforts, you will be instrumental in enhancing our market position and execution in this rapidly growing region.

flatgigs is hiring a Senior Machine Learning DevOps Engineer & IT Support specialist for its Dubai office. This onsite position focuses on building, securing, and maintaining the core systems that power our AI infrastructure. Role Overview This role combines MLOps, cloud networking, and IT service management. The position covers both hardware and software frameworks supporting machine learning workloads. Reliable support for production GPU environments and internal connectivity is essential to keep our team productive. Main Responsibilities Manage and scale multi-cluster GPU environments and high-compute AI workloads. Provide hands-on IT support, including user access, device management, and internal systems. Design and maintain secure cloud network architectures on Azure and GCP. Support MLOps pipelines and help deploy machine learning models. Administer internal IT infrastructure, including identity and access management (IAM), single sign-on (SSO), and mobile device management (MDM). Set up monitoring and alerting for GPU health, system performance, and security. Apply cloud security best practices across infrastructure and endpoints. Troubleshoot and resolve system, deployment, and connectivity issues. Work closely with AI engineers to optimize infrastructure for machine learning tasks. Location This is a full-time, onsite role based in Dubai, United Arab Emirates.

Join Delivery Hero as a Senior Data Scientist specializing in Artificial Intelligence and Machine Learning. In this pivotal role, you will leverage advanced analytical skills to drive innovative solutions that enhance our delivery services. Collaborate with cross-functional teams to develop algorithms and models that improve operational efficiency and customer satisfaction.

Are you passionate about making a difference in your work? Do you want to help create transformative experiences that redefine how people engage with events?If you're ready to join a team that challenges the conventional, embraces innovation, and builds the future, then look no further!webook.com is at the forefront of the event ticketing and experience industry, recognized for our agility and innovative approach. With over 2 billion SAR in ticket sales, we have supported some of the largest events in the region and are now set to expand our global footprint.Role Overview:We are looking for a dynamic and ambitious Sales Manager to spearhead our commercial initiatives in the UAE market. This role is essential for driving revenue growth, nurturing client relationships, managing key accounts, and forging strategic partnerships. To succeed in this position, you must possess strong market insights and a proven track record of sales leadership.Key Responsibilities:Formulate and implement sales strategies aimed at achieving revenue and growth objectives within the UAE market.Identify and pursue new business opportunities, partnerships, and strategic channels to enhance market penetration.Manage a robust pipeline of leads, prospects, and key accounts to ensure consistent sales performance.Conduct comprehensive market research, competitor analysis, and customer profiling to uncover potential opportunities and challenges.Lead client meetings, deliver impactful sales presentations, negotiate deals, and facilitate contract closures.Maintain and strengthen relationships with existing clients to promote retention, satisfaction, and upsell/cross-sell opportunities.Collaborate with internal teams (Marketing, Product, Operations) to ensure seamless service delivery and robust post-sales support.Prepare precise weekly and monthly sales reports and forecasts for senior management.Meet and exceed KPIs for revenue targets, conversion rates, account activation, and market share growth.Represent webook at industry events, exhibitions, and networking opportunities.Requirements:Bachelor’s degree in Business, Sales, Marketing, or a relevant field.5 to 7 years of sales experience, ideally within the UAE, in tech, digital, e-commerce, SaaS, or B2B environments.Demonstrated success in meeting and exceeding sales targets.Exceptional negotiation, communication, and presentation skills.In-depth understanding of UAE market trends and customer behavior.Proven ability to foster strong relationships and manage diverse stakeholders.Fluency in English; proficiency in Arabic is a plus.Self-motivated with strong ownership, resilience, and a drive for success.

Emirati Programme Coordinator - UAE NationalDeliveroo is on the lookout for a dedicated Emirati Programme Coordinator to champion the growth, engagement, and advancement of Emirati talents within our UAE operations. This pivotal role will directly contribute to our Emiratisation goals by orchestrating learning initiatives that enhance the employee experience for Emirati professionals, while collaborating effectively with our broader People and Learning teams.Your ContributionsThis position is a fantastic opportunity for an early-career professional eager to make a difference in people development and national talent advancement through continuous learning.Daily Responsibilities:Serve as a primary contact for Emirati employees, facilitating their development and directing inquiries to appropriate teams.Partner with HR Business Partners to develop and execute tailored training and development programs for Emirati employees.Promote and effectively communicate initiatives, opportunities, and programs designed for Emirati talent.Collect and evaluate feedback from Emirati employees to enhance their overall experience and address their support needs.Stay updated on national talent development priorities and best practices for engaging the Emirati workforce.Assist in the design, coordination, and implementation of learning programs tailored for Emirati employees.Foster collaboration with internal stakeholders and external partners to enhance program effectiveness.Qualifications for SuccessExcellent organizational and coordination abilities.Proactive, with the capability to work independently.Meticulous attention to detail and adept at managing multiple tasks simultaneously.Strong verbal and written communication skills in both Arabic and English.Competency in Microsoft Office or Google Workspace.A genuine interest in Learning & Development, HR, or Talent Development.Hybrid working model.

We are seeking a highly organized and proactive Project Manager to join our team in Dubai. As a Project Manager, you will be responsible for overseeing and coordinating various projects, ensuring they are completed on time and within budget. You will work closely with stakeholders, manage project timelines, and lead cross-functional teams to achieve project goals.

Provide close support to a student during lessons, transitions, and break times.Assist in implementing behavioral and self-regulation strategies.Encourage socially appropriate behavior and positive interactions.Structure learning and working situations within the classroom.Actively supervise breaks to ensure a safe and successful school day.Implement measures from the Individualized Education Plan (IEP) in collaboration with the Inclusion Team.Document relevant observations and progress.Maintain close communication with the classroom teacher, support teacher, and school psychologist.Participate in team meetings as required.