Lead Technical Program Manager - Salesforce Implementation

About the RoleAs the Salesforce Competency Lead and Delivery Lead, you will be instrumental in driving strategic delivery and enhancing our Salesforce practice. This position is perfect for an individual with extensive Salesforce technical knowledge, robust delivery experience, and a passion for advancing Salesforce capabilities in various sectors, including public service, telecommunications, financial services, and healthcare.Your Responsibilities:Lead the end-to-end delivery of Salesforce initiatives encompassing CRM, Sales Cloud, and Service Cloud.Act as the technical and delivery expert, steering architectural choices, implementation best practices, and stakeholder engagement.Foster internal Salesforce expertise through mentoring, knowledge sharing, asset creation, and pre-sales support.Key Responsibilities1. Delivery LeadershipOversee Salesforce project delivery, ensuring effective scope management, adherence to timelines, quality standards, and client satisfaction.Direct the technical design and deployment of Salesforce solutions, including integrations, data models, automation (flows, Apex), and configurations.Collaborate with business and IT stakeholders to align requirements with scalable Salesforce architecture.Manage the delivery of Sales Cloud and Service Cloud solutions, particularly focusing on customer service transformation initiatives (e.g., case management, omni-channel, Agent Workspace).Regularly monitor project status, conduct retrospectives, assess risks, and proactively handle escalations.2. Technical Competency DevelopmentProvide technical guidance and mentoring to Salesforce developers, consultants, and architects within the practice.Create and maintain reusable templates, accelerators, and best practices to enhance delivery consistency and efficiency.Lead internal capability enhancement initiatives, including skills development plans, training sessions, and certification roadmaps.Advocate for the assessment and integration of emerging Salesforce innovations such as Einstein AI, Flow Orchestration, Slack integration, and Agentforce.3. Pre-Sales and Advisory SupportPartner with sales and bid teams to deliver technical advisory and solution design for Salesforce opportunities.Draft and review technical proposals, solution architectures, estimation models, and RFP submissions.Articulate value propositions and technical strategies to clients during pre-sales discussions.Engage in client workshops and discovery sessions to outline solution blueprints and transformation roadmaps.4. Stakeholder EngagementEstablish strong relationships with internal business leaders, external clients, and technology partners (Salesforce, ISVs).Act as a trusted advisor to clients by translating business needs into scalable Salesforce solutions.

Join ncs3 as a SalesForce Delivery Lead and take charge of leading our dynamic team in delivering top-notch SalesForce solutions. You will be responsible for overseeing the execution of projects, ensuring they meet client expectations and align with our strategic goals. Your expertise will guide our team in best practices, fostering a collaborative environment that drives success.

Position: Salesforce/CloudSense LeadLocation: SingaporeJoin our dynamic team at Cygnify as we collaborate with a premier telecom client to spearhead a transformative digital initiative across CRM and Order Management systems. In this pivotal role, you will oversee the design and implementation of Salesforce and CloudSense solutions, ensuring robust, scalable systems that facilitate intricate enterprise sales and order processes.Key Responsibilities:Direct the comprehensive solution delivery throughout the Software Development Life Cycle (SDLC), from gathering requirements to production deployment. Take ownership of technical design and delivery for Salesforce and CloudSense implementations.Enhance product modeling, pricing, and order orchestration utilizing CloudSense CPQ.Establish and uphold DevOps standards encompassing CI/CD, automation, and testing. Collaborate with business stakeholders, IT, and vendors to deliver enterprise-level CRM and Order Management solutions.Ensure system stability, performance, security, and ongoing enhancements.Address and resolve issues across sandbox, staging, and production environments.Guide and mentor engineering teams, providing strong technical leadership.Qualifications:Minimum of 8 years of experience in Salesforce architecture, development, and integration.Extensive expertise in CloudSense CPQ, particularly in product modeling, pricing, and orchestration.Hands-on experience with Salesforce Sales Cloud, Service Cloud, Community Cloud, Apex, LWC, and Visualforce.Proficient in Salesforce DevOps practices including CI/CD, version control, and automation techniques.In-depth knowledge of APIs, integrations, and microservices architecture.Exceptional communication and leadership skills to engage with stakeholders effectively.Salesforce and/or CloudSense certifications are highly desirable.

As a Lead Consultant in Enterprise Consulting at ncs3, you will spearhead transformative initiatives, guiding organizations through complex challenges to unlock their full potential. Your expertise will be crucial in developing strategic solutions that align technology with business objectives, ensuring client success and satisfaction.

The Salesforce Administrator plays a crucial role in managing and optimizing the Salesforce platform. This position is vital for ensuring system stability, supporting business users, assessing and implementing enhancement requests, and driving continuous improvements in CRM processes and data management.

Join NCS as a Lead Consultant in our Enterprise Consulting team, where you'll have a significant impact on shaping technology strategies and driving digital transformation initiatives for our clients. Collaborate closely with senior stakeholders, internal teams, and technology experts to deliver insightful recommendations on technology roadmaps and operating models that will propel businesses into the future.Key Responsibilities:Work closely with clients to convert business strategies into actionable technology roadmaps and IT operating models that facilitate transformative results.Lead comprehensive engagements from inception to completion, including pre-sales and consulting efforts across various industries.Provide strategic insights on early-stage opportunities and technology consulting initiatives, clearly articulating client challenges and the value of proposed solutions.Independently manage projects, drive deliverable development, and mentor project teams.Foster strong relationships with stakeholders including clients, NCS account teams, and subject matter experts to create impactful consulting outcomes and enable informed decision-making.Think strategically and develop insightful perspectives on the future of technology that align with client needs.Lead and nurture a dynamic, growing team of professionals.

Role overview Nagarro is looking for a Salesforce Developer based in Singapore. The position centers on designing and building Salesforce solutions for a range of client projects. Collaboration with colleagues from various departments is a key part of the work, helping to ensure technology outcomes meet client expectations. What you will do Design and implement Salesforce solutions tailored to specific client requirements Work alongside cross-functional teams throughout all stages of project delivery Contribute to efforts that enhance customer experience and drive better business results using Salesforce technologies

Join Accion Labs as a SharePoint Consultant/Lead and play a pivotal role in transforming our clients' digital workspace. In this dynamic position, you will leverage your expertise in SharePoint to design, implement, and manage innovative solutions that enhance collaboration and productivity.

Join ncs3 as a Lead Process and Quality Consultant where you will play a pivotal role in enhancing business processes and ensuring the highest quality standards across our operations. In this dynamic position, you will lead initiatives that drive efficiency and effectiveness while collaborating with cross-functional teams to implement best practices.

Join AvePoint in Shaping the Future!AvePoint stands as a premier global authority in data management and governance, with over 21,000 customers entrusting us to enhance their digital workplaces across platforms like Microsoft, Google, and Salesforce. Our extensive global channel partner program encompasses more than 3,500 managed service providers, value-added resellers, and systems integrators, making our solutions accessible in over 100 cloud marketplaces. For more insights, visit www.avepoint.com.At AvePoint, we prioritize the growth of our team members. Our culture, characterized by agility, passion, and collaboration, empowers you to define your career path, make a meaningful impact, and take charge of your future. Explore how you can unlock your full potential with us!Your Role: Salesforce Engineer (COTS)As a Salesforce Engineer, your skills in Salesforce development and application maintenance will play a crucial role in delivering cutting-edge digital solutions. This position involves working with Commercial Off-The-Shelf (COTS) systems, ensuring the smooth deployment, maintenance, and enhancement of Salesforce-based applications in alignment with our organizational objectives.Key ResponsibilitiesCollaborate with various stakeholders to customize Salesforce applications according to business needs.Oversee the full lifecycle of Salesforce solutions, encompassing development, testing, deployment, and ongoing maintenance.Diagnose and rectify application issues to ensure optimal performance and availability.Establish and maintain integrations between Salesforce and other enterprise systems.Assess and recommend tools, modules, and features to boost Salesforce functionality.Uphold compliance with best practices, security policies, and organizational guidelines related to Salesforce implementation.Offer technical support, training, and documentation to stakeholders using Salesforce applications.

Join PRISM+, the leading Singaporean brand in direct-to-consumer smart home appliances. Our mission is to deliver innovative products to the public at competitive prices. As a fast-growing and dynamic organization, we invite you to become part of our exciting journey.We are in search of a skilled Salesforce Administrator to effectively manage and enhance our Salesforce platform, ensuring an optimal user experience and operational excellence. Your responsibilities will include overseeing user accounts, collaborating with internal teams and external partners, and improving business processes through Salesforce solutions. Your contributions will be vital in refining workflows, addressing issues, and driving advancements within the organization.Key Responsibilities: Oversee existing Salesforce user accounts and facilitate proper access and permissions for new users. Collaborate closely with Salesforce Account Executives to manage contract, billing, and licensing inquiries, ensuring effective communication and swift resolutions. Document and analyze how various business functions utilize Salesforce, translating their requirements into clear process flows. Prepare and present Statements of Work (SOW) for external partners (approximately 20% of the role). Develop, implement, and enhance custom Salesforce workflows and processes (approximately 80% of the role). Troubleshoot and resolve Salesforce-related issues to maintain seamless operations. Design and optimize ServiceCloud user interfaces for a user-friendly experience. Continuously assess Salesforce workflows and features to identify improvement opportunities and boost overall efficiency. Proactively enhance productivity by identifying and implementing improvements within Salesforce.

Role Overview Braze is hiring a Team Lead of Solutions Consulting in Singapore. This role guides a team focused on delivering solutions that improve customer experiences. The position involves close collaboration with clients to understand their goals and design strategies that support engagement and retention. What You Will Do Lead and support a team of Solutions Consultants Work directly with clients to identify needs and recommend tailored approaches Help shape product direction by sharing client feedback and monitoring industry trends Build and maintain strong relationships with clients Impact This leadership role empowers the team to achieve strong results for clients and strengthens Braze’s product by connecting real-world feedback to development.

*Thoughtworks Singapore is currently seeking applicants who possess the right to work in Singapore, specifically Singapore Citizens due to the nature of our operations.As a Lead Consultant and Infrastructure Engineer at Thoughtworks, you will play a pivotal role in assisting clients to design, build, and enhance the systems that support their software delivery and operational capabilities. You will thrive in collaborative environments with diverse teams, leveraging your technical expertise and understanding to address the unique needs of our clients. Your commitment to championing technical quality and promoting effective working methodologies will lead to improved outcomes for our clients. You will also guide organizations in adopting Agile methodologies and DevOps practices to foster collaboration and efficiency.Key ResponsibilitiesAssess client needs to develop a comprehensive technical roadmap and impactful solutions aligned with their strategic objectives.Contribute to the growth of Thoughtworks' cloud and infrastructure practice by collaborating with business development, marketing, and capability development teams.Establish and enhance controls and processes to ensure continuous delivery and evolution of infrastructure and applications, emphasizing automation throughout.Take a proactive role in monitoring project deliverables to ensure they meet technical expectations consistently.Provide expert guidance in DevOps, cloud, and infrastructure engineering both internally and at client sites.Build and maintain trusted partnerships with client leadership across engineering and commercial sectors.Lead the design and implementation of innovative solutions to overcome current business constraints and policies.

Join our innovative team at NCS as a Lead Consultant specializing in Data & AI Engineering. In this pivotal role, you will spearhead projects that involve the latest advancements in data analytics and artificial intelligence, driving transformation across various industries. You will collaborate with cross-functional teams to design and implement robust solutions that meet our clients' evolving needs.Your expertise will be crucial in guiding clients through their digital transformation journeys, leveraging data to enhance decision-making and operational efficiency. We are looking for a dynamic leader who is passionate about technology and its application in real-world scenarios.

Join our dynamic team at NCS as a Lead Consultant in SAP FICO! If you are passionate about leveraging technology to forge connections and elevate business operations, we want to hear from you.Role Overview:As a Lead Consultant, you will play a pivotal role in delivering sophisticated technological solutions for complex projects. Your expertise in SAP will guide and inspire the delivery team, ensuring high-quality architecture and implementation. Recognized as a technical authority within the SAP ecosystem, you will share your insights on innovative topics at various community and internal events.Key Responsibilities:Delivery Expertise:Collaborate with clients for troubleshooting: investigate, analyze, and resolve issues.Design and implement SAP solutions seamlessly integrated with satellite systems.Oversee implementation projects including RISE with SAP and SAP S/4HANA.Manage SAP Public Cloud implementation initiatives.Understand integration points with other SAP modules like MM, SD, and PP.Lead SAP FICO projects from initiation to completion.Take full responsibility for the design and integration of solutions with connected systems.Monitor project timelines, resources, and budgets to ensure successful execution.Provide training and support to end users for effective SAP solution adoption.Conduct thorough system testing and quality assurance to guarantee optimal performance.Configure and design SAP PP and QM modules according to client specifications.Create detailed functional specifications for custom developments and interfaces.Pre-Sales Engagement:Engage potential clients to identify their needs and showcase SAP FICO, PS, and FSCM capabilities.Define project scope, implementation roadmap, timelines, and cost estimates.Craft and present persuasive proposals and presentations tailored to client requirements.Work closely with the sales team to strategize and secure deals.Analyze client business processes to highlight improvement opportunities using SAP FICO solutions.Demonstrate proposed solutions through live presentations.Stakeholder Management:Exhibit strong problem-solving capabilities and attention to detail.

Join AvePoint as a Senior Salesforce Developer and play a pivotal role in designing, developing, and delivering scalable Salesforce solutions that enhance both customer-facing and internal business processes. You will collaborate with a dynamic and agile engineering team, working on enterprise-grade platforms that operate in regulated and high-impact environments.This position demands expertise in end-to-end Salesforce solutioning, close interaction with business stakeholders, and hands-on development across the Salesforce ecosystem.

Join our dynamic team as a SalesForce Developer at Accion Labs! We are looking for an enthusiastic individual who is eager to contribute to our innovative projects and help transform our client's business processes. In this role, you will leverage your technical skills to develop and customize SalesForce applications, ensuring top-notch performance and user experience.

Join ncs3 as a SAP SuccessFactors Design Lead/Senior Consultant, where you will play a pivotal role in implementing HR solutions that empower organizations to optimize their human resource functions. You will leverage your expertise in SAP SuccessFactors to lead design workshops, drive solution architecture, and support clients in achieving their HR transformation goals.

Join Our Team!AvePoint is in search of a talented Business Analyst with Salesforce expertise to be a part of our dynamic Customer Success division. If you have a knack for transforming business requirements into technical solutions and aspire to contribute to a rapidly evolving global software company, we would love to connect with you.Your Role: In this position, you will collaborate closely with internal teams and external clients to evaluate business processes and systems, specifically within Salesforce platforms. Your responsibilities will encompass gathering and articulating requirements, architecting solutions, and facilitating successful project execution to enhance business outcomes and user engagement.