About the job
Freshworks Inc. is looking for a Lead Solution Engineer in Boston. This role focuses on supporting clients throughout the technical journey, from understanding requirements to integrating Freshworks products into their systems.
What You Will Do
- Collaborate with clients to identify business needs and technical requirements
- Design and recommend solutions that align with client goals
- Guide the integration of Freshworks products into customer environments
- Support the development and implementation process with technical expertise
- Apply strong problem-solving skills to address challenges as they arise
About You
- Experienced in technical solution design and client engagement
- Skilled at translating business needs into effective product integrations
- Comfortable working closely with both customers and internal teams

