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Lead Software Engineer - Site Reliability Engineering

Kontakt.ioNew York City
On-site Full-time

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Experience Level

Manager

Qualifications

Preferred qualifications include:Extensive experience in software engineering and SRE rolesStrong knowledge of AWS services and infrastructure managementProficiency in automation and orchestration toolsExcellent problem-solving and analytical skillsAbility to mentor and guide junior engineering staff

About the job

Kontakt.io is revolutionizing care operations through innovative platform solutions.

Our mission is to reduce waste, enhance efficiency, and drive profitability by optimizing throughput, asset utilization, and workforce productivity. Leveraging AI, Real-Time Location Systems (RTLS), and Electronic Health Records (EHR) data, we empower self-learning agents to automate workflows, adjust in real-time, and coordinate comprehensive care delivery operations.

Efficiently deployable and scalable, our platform provides clear visibility into spaces, equipment, and personnel, effectively eliminating inefficiencies and significantly enhancing the patient experience. With a proven 10X ROI and over 20 successful use cases, Kontakt.io stands out as the preferred choice for advancing care delivery operations.

We are seeking a Lead Software Engineer - SRE who possesses a robust foundation in software engineering and a strategic mindset to enhance the reliability, scalability, and performance of our platform. This pivotal role within our Infrastructure Engineering team will be instrumental in shaping the architecture and strategic direction of our Site Reliability Engineering function.

The ideal candidate will have extensive knowledge of software engineering principles as applied to infrastructure. Rather than merely maintaining systems, you will lead the design and construction of these systems, focusing on developing automation, tooling, and resilient architectures that ensure high availability and fault tolerance across our entire AWS-based platform.

You will engage hands-on in designing robust systems, refining deployment pipelines, and enhancing incident management practices. As a technical leader, you will also mentor junior engineers, influence technical strategy, and foster a culture of accountability, ownership, and continuous improvement throughout the organization.

About Kontakt.io

Kontakt.io is at the forefront of transforming care operations through advanced technology solutions. Our innovative platform streamlines processes, enhances operational efficiency, and improves the overall patient experience.

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