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Lead Site Reliability Engineer at k-ID | Singapore

k-IDSingapore
On-site Full-time

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Experience Level

Manager

Qualifications

Key ResponsibilitiesOversee the reliability and operational health of k-ID’s production systems and critical services. Lead the NOC function, including managing shift structures, escalation paths, incident handling standards, readiness processes, and operational reporting. Serve as the senior escalation point for major incidents and act as incident commander for high-severity events when necessary.

About the job

About k-ID

k-ID is a pioneer in privacy-first compliance and age verification infrastructure, setting the standard for digital safety. We were celebrated as one of TIME’s Best Inventions of 2025, recognized as a Tech Pioneer by the World Economic Forum, and featured in Fast Company’s Next Big Things in Tech. Our mission is to create the Age Layer for the internet—a crucial infrastructure enabling digital platforms to verify age and manage compliance seamlessly across global markets.

Powered by our Compliance Development Kit (CDK) and AgeKit, our core platform is the trusted backbone for the world’s leading game publishers and digital ecosystems, streamlining fragmented compliance through a unified API that efficiently handles age verification, parental consent, and regulatory requirements in over 200 markets. Supported by esteemed venture capital firms, including a16z and Lightspeed, k-ID is poised for significant growth.

About The Role

We are seeking a Lead Site Reliability Engineer and NOC Lead to spearhead production reliability and operational excellence across our platform.

In this senior position, you will be accountable for the reliability, availability, observability, and operational maturity of k-ID’s systems while leading the Network Operations Center (NOC) function. Your role extends beyond merely responding to incidents; you will build systems, processes, tools, and team standards that minimize incident frequency and severity, ensuring rapid resolution when they occur.

This role surpasses our senior NOC hires, as we need someone capable of establishing the operational model for the NOC, enhancing technical standards for incident management, collaborating closely with engineering leadership, and driving the long-term reliability roadmap for the business. You should be adept at transitioning between hands-on technical tasks, operational leadership, incident command, and team development.

About k-ID

At k-ID, we are at the forefront of developing privacy-first compliance and age verification solutions, revolutionizing how digital platforms operate globally. Our innovative approach ensures that compliance is seamless, efficient, and secure, making us a trusted partner for leading digital ecosystems and game publishers worldwide.

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