Lead Service Delivery Manager

Job Location: Singapore, SingaporeWhiteshield is a prominent global policy advisory and AI economics firm, renowned for its swift and incisive responses to pressing global challenges. By leveraging state-of-the-art tools and technologies coupled with the expertise of leading international specialists, we engage with decision-makers to tackle the most significant societal issues. Our reputation is built on our rapid decision support, innovation, advanced data science algorithms, and profound policy knowledge. We excel at bridging the gaps between policy, business, and technology.We are on the lookout for a highly skilled and motivated Digital Delivery Manager to join our dynamic delivery organization at Whiteshield. This pivotal role will focus on establishing governance frameworks and fostering excellence in our intricate digital and policy initiatives. The ideal candidate will possess extensive experience in both project and program management, with a strong emphasis on Agile methodologies and digital product delivery, enhancing collaboration with our technical and policy teams.This position carries significant responsibilities and the opportunity to create a meaningful impact—enhancing our delivery capabilities, contributing to our business, and influencing governments worldwide. We seek entrepreneurial individuals eager to leave their mark on the world, and we empower and reward our team members accordingly. There is ample opportunity for creativity and innovative ideas that challenge the status quo, as we consistently deliver substantial new features and complex initiatives.You will work closely with our Principals and Partners, collaborating across all cross-functional delivery teams, including product managers, developers, UI/UX designers, data scientists, business analysts, and QA teams.

Join Delivery Hero as a PMO Manager, where you will lead our project management office and oversee strategic initiatives aimed at enhancing operational efficiency. In this pivotal role, you will manage a team of professionals, driving project success through effective leadership and collaboration.

Join Accion Labs as a PMO Administrator, where you will play a crucial role in supporting project management operations. In this dynamic position, you will assist in the coordination and administration of project management activities.

Role overview The #EG PMO Analyst at ncs3 in Singapore plays a key part in supporting project management efforts. This role helps ensure projects stay on schedule and within defined scope. Working closely with project managers and stakeholders, the analyst monitors progress and helps coordinate the resources needed for successful delivery. What you will do Track project milestones and deliverables to support project managers Assist in managing resources across several projects Collaborate with stakeholders to keep projects progressing Contribute to meeting project deadlines and achieving successful outcomes

Join our dynamic team at AbbVie as the Portfolio Management Office (PMO) Manager, where you will play a crucial role in overseeing our project portfolio to ensure alignment with business objectives. In this position, you will lead a team of project managers, facilitating effective communication and project execution across various departments. Your leadership will drive the strategic direction of our projects, enabling us to deliver innovative solutions that meet the needs of our clients.

Join our dynamic team as a PMO Lead at ncs3. In this critical role, you will be responsible for overseeing project management office (PMO) functions, ensuring that project processes are adhered to and that projects are delivered on time and within budget. You will work closely with stakeholders to define project scopes, objectives, and success metrics.This position requires strong leadership skills, the ability to manage multi-faceted projects, and a keen sense of strategic planning. If you are passionate about driving project success and improving processes within a collaborative environment, we encourage you to apply.

Accion Labs is seeking a dedicated and organized Project Management Office (PMO) Secretary/Admin to support our operational functions in Singapore. In this vital role, you will assist project managers by maintaining schedules, coordinating meetings, and ensuring effective communication within the team.

Join OKX as a Senior Project Manager in our Strategy PMO team, where you will lead critical initiatives focused on Artificial Intelligence and Organizational Efficiency. This role is ideal for professionals passionate about driving innovation and streamlining processes within a dynamic environment.In this pivotal position, you’ll collaborate with cross-functional teams to ensure projects are delivered on time and within scope, while fostering a culture of continuous improvement and strategic alignment.

The Digital Delivery team is dedicated to crafting innovative applications that empower government officials in making informed decisions and enhancing their operational efficiency. We design and develop both web and mobile applications that are actively utilized by officials across various governmental agencies. In these dynamic times, we recognize the importance of equipping the government with the tools to be better informed and connected. As a Senior Software Engineer within our team, you will play a pivotal role in co-leading and mentoring a talented group of engineers as they work on an application that provides critical reports to key decision-makers in Singapore. You will collaborate closely with product managers, designers, engineers, and other stakeholders to evolve this application, integrating AI-driven features to maximize its value for our users.

Join Delivery Hero as a Senior Project Manager within our Product PMO team, where you will play a crucial role in driving product initiatives and managing cross-functional projects. You will leverage your agile project management skills to ensure timely delivery and alignment with business objectives. Your leadership will inspire teams and foster collaboration across various departments.

Join Delivery Hero as a Digital Payments Specialist and be part of a dynamic team dedicated to revolutionizing the online food delivery industry. You will play a key role in optimizing our digital payment processes, ensuring seamless transactions for our customers.

Role Overview NCS Pte Ltd is seeking a Digital Governance Manager to shape and oversee IT and data governance efforts. This position is based in Singapore. What You Will Do Develop and implement governance frameworks for IT and data management. Promote data integrity and compliance with relevant standards and regulations. Work with teams across the business to support digital transformation goals. Guide the organization in making the most of its digital resources. Improve data management practices in collaboration with stakeholders.

• Competitive salary up to $6,000, with a permanent contract including AWS and variable bonuses.• Convenient working location in the East, close to MRT station.• This regional role encompasses Southeast Asian countries.• Preferred experience in Digital Marketing within FMCG, consumer electronics, or audio-visual manufacturing sectors.Job Responsibilities• Formulate and implement a comprehensive regional marketing strategy in alignment with revenue and sales goals.• Generate demand and manage leads across digital channels for both B2B and consumer markets.• Oversee and enhance all digital platforms to ensure a consistent brand image and high conversion rates.• Monitor marketing performance, manage budgets effectively, and provide clear ROI insights.• Lead Go-To-Market strategies and product positioning for new launches.• Coordinate channel, partner, and trade marketing initiatives in line with regional objectives.• Mentor and develop the marketing team while managing collaborations with external agencies.• Serve as the primary marketing point of contact for regional stakeholders and headquarters in Japan.Job Requirements• Bachelor’s Degree in Marketing, Business, Communications, or a related field; a Master's degree is a plus.• Demonstrated success as a Digital Marketing Manager or in a similar capacity, with a proven record of impactful campaigns.• In-depth knowledge of digital marketing channels, tools, and platforms (such as Google Ads, Meta/Facebook Ads, and email marketing systems).• Strong analytical abilities to convert data into actionable strategies.• Exceptional communication and stakeholder management skills.• Proficiency in SEO, SEM, and content marketing techniques.• Familiarity with marketing automation tools and CRM systems is highly valued.• Innovative and proactive mindset with a keen interest in emerging digital trends.• Strong project management skills, capable of juggling multiple campaigns and deadlines.• Relevant digital marketing certifications (e.g., Google Ads, HubSpot, Facebook Blueprint) are advantageous.Interested candidates are encouraged to send their CVs in MS Word format to weiyan@triton-ai.comReg No. R1983718Triton AI Pte LtdLicense no. 21C0661

Join our dynamic team at sia as a Senior Manager of Digital Technology & Transformation, where you will spearhead innovative digital initiatives and drive transformative technology projects. You will collaborate with cross-functional teams to enhance our digital capabilities and optimize operational efficiency.

Join Blue Wireless, a pioneering global leader in Wireless Network Solutions for enterprises worldwide. With an extensive reach across over 100 countries, we are revolutionizing the way LTE/5G and Starlink technologies are utilized to connect branches, remote sites, and vessels through innovative wireless solutions.Headquartered in Singapore, with operational bases in Australia, Malaysia, the Netherlands, the UK, and the United States, Blue Wireless is dedicated to making project rollouts seamless and predictable. However, our success extends beyond technology; it is driven by our exceptional team, whose creativity, proactive approach, and commitment to exceeding customer expectations fuel our continuous growth. We are always on the lookout for enthusiastic individuals to join our journey.Position: Digital Product Manager – FLOW PlatformRole OverviewWe are currently seeking a talented Digital Product Manager to spearhead the development and enhancement of FLOW, our next-generation digital platform aimed at transforming the interaction between customers and internal teams with our connectivity services.FLOW is a strategic initiative under Project Elevate ‘26, designed to create a unified digital platform that integrates currently fragmented systems, delivering a seamless end-to-end experience throughout the connectivity lifecycle. This platform will empower customers to onboard, quote, order, track delivery, and manage services via an intuitive self-service interface, bolstered by automation, APIs, and AI capabilities.The Digital Product Manager will take charge of the digital product strategy, roadmap, and delivery of the FLOW platform, focusing on customer-facing capabilities and vendor-based digital services.

We are seeking an accomplished Senior Service Delivery Manager to lead our service delivery initiatives in Singapore. In this pivotal role, you will oversee the planning, execution, and optimization of our service delivery framework, ensuring exceptional customer satisfaction and operational efficiency.The ideal candidate will possess a robust background in service management, coupled with strong leadership skills to inspire and guide cross-functional teams. If you thrive in a dynamic environment and are passionate about driving service excellence, we want to hear from you!

Join ncs3 as a Service Delivery Manager, where you will lead and oversee our service delivery operations. In this pivotal role, you will be responsible for ensuring that our services meet the highest standards of quality and efficiency.Your expertise will drive customer satisfaction and operational excellence, ensuring that projects are delivered on time and within budget. You will collaborate closely with cross-functional teams to enhance service delivery processes and implement best practices.

About the Role Cygnify is hiring an Assistant Manager of Digital Customer Care in Singapore. This position calls for someone who combines hands-on operational skill with a strategic mindset to strengthen and guide our digital customer care efforts. The Assistant Manager will lead a team of about 10 customer care agents. The focus is on maintaining strong service standards, identifying ways to improve, and driving efficiency. Working closely with the business lead, this role helps shape our customer care function to be more responsive and centered on customer needs. What You Will Do Supervise daily operations for the customer care team, ensuring strong performance across key service metrics like response time and issue resolution. Coach and support team members in real time, helping them solve problems and deliver better service. Review current processes and introduce tools and workflows that improve efficiency and consistency. Develop and maintain Standard Operating Procedures (SOPs) to standardize responses and reduce operational issues. Work with internal teams to roll out new tools and enhance existing systems. Oversee the email support system and lead the launch of new channels such as live chat, making sure they meet service expectations. Serve as the main escalation point for complex customer concerns, ensuring solutions are accurate and customer-focused. Location Singapore

Are you a visionary strategist eager to lead the charge in digital transformation? Do you thrive on enhancing business processes, implementing cutting-edge solutions, and steering teams through transitions? If you’re ready to create significant change by empowering organizations to leverage digital tools and reach operational excellence, we invite you to join our dynamic team!Key Responsibilities:1. Business Process Analysis Evaluate current processes, tools, and systems. Spot inefficiencies and opportunities for digital transformation. 2. Solution Design & Implementation Advise on and configure digital tools (collaboration, automation, analytics). Assist with the implementation, testing, and rollout of solutions. 3. Change Management Create communication and adoption strategies. Conduct training sessions and develop user documentation. Provide support to users transitioning to new digital tools. 4. Stakeholder Engagement Collaborate with department heads to align initiatives with business objectives. Facilitate workshops to gather requirements and feedback. 5. Monitoring & Reporting Monitor adoption metrics and performance enhancements. Compile reports on impact, ROI, and lessons learned. 6. Government Grant Applications Assist clients with relevant government grant applications. Engage with government bodies to develop grant solutions for Pixlr clients. 7. Project Management Oversee assigned projects related to digital transformation. Manage partnerships for third-party solutions involved in our projects. Achieve project goals within budget and revenue targets.