Lead - Sales Operations

Join Vernacular.ai as a Process Lead in Operations, where you will play a pivotal role in enhancing our operational workflows and ensuring exceptional service delivery. We are looking for a motivated individual who is passionate about process improvement and has a knack for problem-solving. This position offers a unique opportunity to grow your career in a fast-paced environment dedicated to innovation in language technology.

Join AECOM as a Process Lead in our Finance & Accounting Operations team in Bengaluru. We are looking for a dynamic leader with a passion for driving efficiency, optimizing processes, and ensuring accuracy in financial operations. In this role, you will oversee key financial processes, collaborate with cross-functional teams, and implement best practices to enhance our operational effectiveness.

Join Stripe as a Team Lead in Risk Operations and play a vital role in safeguarding our clients' interests. In this dynamic position, you will lead a dedicated team of Risk/Partner Risk Operations associates responsible for investigating accounts to identify and mitigate risks associated with fraud and compliance with user policy requirements. Your leadership will inspire success through clear goal-setting, mentorship, and effective communication across different organizational levels. You’ll leverage your expertise to drive operational performance while fostering a culture of excellence and trust within your team.

Role Overview Bosch Group is looking for a Process Lead focused on Surface Mount Technology (SMT) and selective soldering at the Bengaluru site. This role centers on improving manufacturing processes, increasing efficiency, and raising product quality. Key Responsibilities Optimize SMT and selective soldering processes to support production goals Work closely with teams across functions to share knowledge and implement process improvements Support continuous improvement projects aimed at higher efficiency and better quality

Join AECOM as a Technical Lead in our Finance & Accounting Operations department. In this pivotal role, you will leverage your expertise to lead a team of technical professionals, ensuring seamless operations and innovative solutions in finance and accounting. Your responsibilities will include overseeing financial processes, analyzing data, and implementing best practices to enhance efficiency.

Join our dynamic team as a Floor Lead for AFS Operations in Bengaluru, India. In this pivotal role, you will oversee daily production activities, drive operational efficiency, and uphold the highest quality standards within our state-of-the-art manufacturing facility.Lead and mentor a team of production operators, offering guidance, support, and constructive performance feedback.Organize and coordinate daily production activities to achieve targets and deadlines while ensuring quality excellence.Implement and supervise quality control processes to guarantee product consistency and maximize customer satisfaction.Work collaboratively with cross-functional teams to streamline production schedules and enhance workflow efficiency.Proactively identify and resolve operational challenges to reduce downtime and boost productivity.Ensure adherence to safety regulations and company policies within the production area.Engage in continuous improvement initiatives aimed at enhancing operational efficiency and cost reduction.Train and develop team members on new processes, equipment, and safety measures.Keep precise production records and prepare reports for management evaluation.Contribute to the development and execution of standard operating procedures (SOPs).

Vicarious Surgical is seeking a Clinical Operations Lead based in Bengaluru, India. This role supports key clinical activities tied to the company’s surgical robotics technology. Employment will be through a Professional Employer Organization (PEO), with all work dedicated to Vicarious Surgical projects. Key responsibilities Oversee the operational side of clinical trials, ensuring processes run smoothly Manage relationships and deliverables with external vendors involved in clinical work Coordinate resources, project timelines, and budgets across internal and external teams Work closely with the clinical team to keep clinical tasks on track Foster a collaborative and motivating environment within the team Work schedule This position follows office hours from Monday to Friday, starting at 3 PM to allow for significant overlap with colleagues based in the United States. About Vicarious Surgical Vicarious Surgical, headquartered in the US, develops advanced robotic systems for surgery. The company’s mission is to improve patient outcomes and help reduce overall healthcare costs through innovative technology.

Role overview The International Voice Process Associate will join Laundryheap’s logistics operations team in Bengaluru, Karnataka. This position focuses on supporting logistics workflows while ensuring clear communication with both customers and internal teams. What you will do Respond to logistics-related voice inquiries from international customers Provide prompt and helpful customer service through various channels Work closely with team members to address issues and maintain smooth operations Assist in efforts to enhance operational efficiency and improve customer satisfaction

Attention Job Seekers! We are excited to announce an opening for the position of Team Leader in our Premium Voice Process. Interested candidates are welcome to visit our office for an interview! Interview Schedule:Date: April 16, 2024 - April 17, 2024Time: 10:30 AM - 11:30 AMContact Person: Sridevi (9945764799) Position Overview:The Team Leader will play a crucial role in motivating our team and managing daily operations. This role requires a proactive individual who can assess team performance, provide constructive feedback, and ensure optimal functioning of the team.Inspire and motivate team members to achieve their best performance.Analyze attrition and shrinkage metrics to improve team retention.Define roles and responsibilities for team members effectively.Monitor individual performances and implement strategies for improvement.Provide insights and solutions to upper management regarding project challenges.Identify training needs and coordinate necessary training programs.Foster a collaborative environment by addressing team concerns and resolving conflicts.Prior experience in the insurance sector is preferred.Eligibility Criteria:A minimum of 3 years experience as a Team Leader in an outbound process.Graduation is mandatory.Exceptional communication skills in English and Hindi are required.Work location: Marathahalli, Bengaluru.Age limit: Below 33 years.Salary: Up to ₹40,000 per month. Note: Please refer your friends! Venue:Valuestream Business Solutions Pvt Ltd2nd floor, Soul space paradigm, Marathahalli Village, Marathahalli, Bengaluru - 560037Landmark: Near Sidewalk Club, close to Bata Showroom (Marathahalli Multiplex)Location Map

Job OverviewAs a Senior Analyst at Altisource, you will play a crucial role in the processing of mortgage applications. You will be responsible for managing documentation, verifying information, calculating income and credit, handling disclosures, and ensuring all steps are completed promptly.Key Responsibilities:Supervise the mortgage application processing workflow, ensuring accuracy and compliance.Stay informed on federal and state regulations to guarantee all processing activities adhere to legal standards, including TRID and RESPA.Serve as the communication bridge between clients, lenders, and internal teams, addressing any issues that arise during the closing process.Perform meticulous quality assurance checks on closing documents for accuracy and completeness before transactions are finalized.Identify and implement strategies to enhance the efficiency of the mortgage closing process, reducing turnaround times.Additional Responsibilities:Review loan files to ensure adherence to underwriting guidelines and regulatory requirements.Collaborate effectively with loan officers, underwriters, and other stakeholders to resolve issues during the closing process.Maintain accurate transaction records, ensuring compliance with record-keeping regulations.Mentor junior staff, aiding in their professional growth within the mortgage closing and processing field.Keep up-to-date with industry trends and regulatory changes, applying this knowledge to daily operations.

Job Title: Sales Operations AssociateExperience Required: 1-3 YearsLocation: Bengaluru (Hybrid Work Environment)Overview:We are seeking a motivated and meticulous Sales Operations Associate to enhance our Sales Operations team. This position is ideal for individuals with 1–2 years of experience in Salesforce administration and sales operations, who are passionate about advancing their skills in CRM management, process optimization, and effective cross-department collaboration. You will partner closely with the Sales Operations Lead to uphold a dynamic and efficient sales ecosystem.Key Responsibilities:Salesforce Administration:Oversee daily Salesforce operations, including user setups, profiles, roles, and permissions.Develop and manage reports, dashboards, and ensure data integrity within the system.Configure fields, page layouts, validation rules, flows, and basic automations.Address user issues and provide initial support for Sales and Customer teams.Assist in the testing and deployment of new Salesforce features and enhancements.Sales Operations Support:Ensure precise sales forecasting, pipeline reporting, and performance dashboards.Document and refine sales processes and workflows.Conduct data cleansing, enrichment, and maintain CRM hygiene.Collaborate with Sales, Marketing, and Finance teams to ensure data alignment across systems.Generate operational reports and facilitate ad-hoc analysis for leadership.

Exciting OpportunityJoin the Global Tech GTM team during a transformative year as we strengthen our technical foundations across the Grow and Create business units. As the Lead of our Bengaluru-based Support and QA hub, you will guide the operational backbone, ensuring our global GTM applications—including Salesforce, Zuora CPQ, and Ironclad—are executed with exceptional precision. Your immediate focus will be on stabilizing our global support queues while establishing top-tier QA protocols for our deployment roadmap. Long-term, your success will be measured by your ability to cultivate a high-performing team that serves as a center of excellence for technical validation and swift issue resolution. Your contributions will directly influence the stability of our Lead2Cash lifecycle, guaranteeing that the technology fueling our global revenue operates seamlessly. This is a remarkable chance to advance within a high-impact global team and to influence the technical operations of a leading tech ecosystem.

As a Process Manager at T-Systems, you will play a pivotal role in managing Configuration Items (CIs) within our standard Configuration Management Database (CMDB). Your responsibilities will include overseeing the accurate recording of CIs, maintaining data quality, and establishing process steps along with creating and updating work instructions. You will also facilitate data quality checks, identify areas for improvement, and manage ServiceNow (SNOW) ISP service requests by granting approvals and ensuring data correctness. Collaborating with various teams, you will provide consultations on Configuration Management Framework (CMF) and deliver training sessions as needed. Your participation in project audits and workshops will be essential, especially when new technologies are introduced within the Configuration Management System (CMS) infrastructure. Additionally, you will track Key Performance Indicators (KPIs), analyze trends, and devise strategies for performance enhancement. Internal KPI reporting, data exports, and validation during the transfer to ServiceNow will also fall under your purview.

About the Position:Role: Global Freight Processing ExecutiveExperience: Minimum 2 years in freight bill processing.Experience Range: 2-5 years.Location: BengaluruJob Overview:Primary Responsibilities:Oversee the seamless processing of freight invoice audits and payments, ensuring adherence to accounting policies. Aim to provide comprehensive door-to-door transportation cost visibility for the organization.Key Duties:1. Ensure proper configuration of rate tables and other back-office systems in CTSI for efficient freight invoice auditing.2. Collaborate with Regional Logistics Managers to resolve freight invoices flagged in Exception Handling (EH).3. Actively identify and resolve root causes to minimize freight invoices entering Exception Handling.4. Address inquiries from internal stakeholders and freight forwarders.5. Generate transportation cost reports to enhance financial visibility.6. Update and create training documentation as necessary.7. Provide training and guidance as required.8. Meet established Key Performance Indicators (KPIs).9. Support and contribute to Market Based Management (MBM), Six Sigma, ISO standards, and Environmental, Health and Safety Management Systems by adhering to relevant policies.10. Undertake additional responsibilities as assigned by management.11. Potential for team leadership roles in the future.Skills and Qualifications:1. Proficient in both written and spoken English is essential.2. Advanced skills in Excel and Access database management.3. Strong analytical and problem-solving abilities.4. Excellent verbal and written communication skills.

Join Eurofins as an IT Infrastructure Process Engineer, where you will play a crucial role in optimizing our IT infrastructure processes. As part of our dynamic team, your expertise will contribute to enhancing operational efficiency and ensuring the reliability of our IT systems. You will collaborate with cross-functional teams to develop and implement best practices in IT process engineering, backed by your analytical skills and innovative mindset.

We are seeking an experienced Process Manager with a strong background in IT Problem Management. The ideal candidate will have a minimum of 3 years of hands-on experience specifically with ServiceNow, particularly within the Problem Management module. A solid understanding of ITIL 4 and Lean Six Sigma principles is preferred, but certification is not mandatory. You should possess strong analytical and problem-solving skills, an understanding of process design principles, and the ability to assess risk and impact across complex IT landscapes. Effective communication and interpersonal skills are essential, as you will be facilitating cross-functional discussions and documenting policies, processes, and procedures clearly and effectively. Experience in related processes such as INM, CHM, SACM, and RFF is advantageous. We are looking for someone who is motivated to innovate and excel in teamwork. Fluency in English is required, and knowledge of German is a plus.

Join our team as a Process Manager, where you will play a pivotal role in optimizing our IT Release and Deployment Management processes. We are looking for a professional with at least 3 years of relevant experience who possesses advanced knowledge of ITIL 4, particularly in areas such as Release Management, Deployment Management, and Change Enablement. You should have hands-on experience with server patching practices, tools, and schedules within enterprise environments. Familiarity with Lean Six Sigma methodologies is a plus, though certification is not mandatory.Your expertise in ServiceNow, specifically in modules related to Release Management and Change, will be invaluable. We seek a candidate with strong analytical and problem-solving skills, a solid understanding of process design principles, and the ability to assess risks and impacts across complex IT landscapes. Excellent communication and interpersonal skills are essential, as you will facilitate cross-functional discussions and document policies, processes, and procedures effectively.If you are motivated to innovate and thrive in a teamwork-oriented environment, we encourage you to apply. Proficiency in English is required, while knowledge of German would be advantageous.

Join Aarna HR Solutions Pvt Ltd as a Process Engineer, where you will play a pivotal role in optimizing and enhancing our engineering processes. We're looking for a detail-oriented and innovative professional who is passionate about process improvement and efficiency.

Join Konovo as a Data Processing Specialist!Konovo is a leading global healthcare intelligence firm dedicated to revolutionizing research through innovative technology, enabling swift, reliable, and interconnected insights.We empower healthcare organizations with access to the world’s largest network of over 2 million healthcare professionals. With a talented workforce of over 200 employees spanning five countries—India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States—we collaborate with renowned names in the healthcare sector. Our esteemed clientele includes over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.As we shift from a service-based to a product-driven model, we are expanding our dynamic Bengaluru team. We are in search of a Data Processing Specialist who will play a crucial role in ensuring timely deliverables that meet client specifications. Your contributions will be vital in linking data to client outcomes, maintaining accuracy, speed, and consistency across all projects.