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Lead Qualification Representative - Sales Development

AppianBoston, Massachusetts
Remote Full-time $50K/yr - $100K/yr

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Experience Level

Experience

Qualifications

Qualifications: Experience in a sales, customer-facing, or lead qualification role with a focus on engaging prospects. Strong communication skills, both verbal and written, with the ability to convey information effectively. Proficiency in CRM software, particularly Salesforce, and data management tools. Ability to work independently and as part of a team in a fast-paced environment. Results-oriented mindset with a passion for achieving goals and driving success.

About the job

At Appian, our core values of Intensity and Excellence shape our identity. We uphold high standards in every aspect of our work, ensuring that our efforts reflect care and quality. We tackle challenges with ambition and dedication, holding ourselves accountable to achieve outstanding results. Joining Appian means becoming part of a team passionate about accomplishing significant goals together.

 

As a Lead Qualification Representative at Appian, you will be the initial point of contact for potential customers interested in our innovative platform. Your primary responsibility will be to engage with inbound leads, assess their business needs, qualify opportunities, and direct well-qualified prospects to the appropriate Account Executives. You will play a crucial role in forming a positive first impression and contributing to a robust, high-quality sales pipeline.

This role is based remotely in the Boston, Massachusetts area, with occasional travel for business purposes. Your work will be at the heart of Appian’s growth—addressing inbound interest, uncovering real business challenges through discovery, and connecting prospects with the right sales partners to advance opportunities.

Our top sales professionals thrive when selling exceptional products, solutions, and services backed by an extraordinary company. Selling for Appian means driving digital transformation and delivering solutions that provide the speed, agility, and efficiency necessary for our clients to compete and grow.

Responsibilities:

  • Manage and meet a monthly quota of qualified inbound opportunities, routing them to the appropriate Account Executive or sales team.

  • Conduct discovery conversations to comprehend a prospect’s priorities, challenges, and potential fit for Appian’s solutions.

  • Collaborate closely with Sales and Marketing to ensure timely follow-ups, clear transitions, and strong alignment.

  • Keep accurate and updated records of lead activity and qualification notes in Salesforce and Clari.

  • Assist in marketing initiatives through event follow-ups and lead nurturing efforts.

About Appian

Appian is a leading provider of business process management and automation solutions. Our mission is to empower organizations to drive digital transformation, enabling them to operate with speed, agility, and efficiency. With a culture that emphasizes excellence and accountability, we are committed to delivering exceptional value to our clients.

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