companyAugment CXM logo

Lead Product Designer

Augment CXMSan Francisco
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Mid to Senior

Qualifications

Significant experience spearheading design initiatives for early-stage startups (Series A, seed, or concept phase). A robust understanding of UX principles, tools, and methodologies. Proficient in designing information architectures. Experience in creating and optimizing analytics dashboards or data-driven products. Proven track record in managing and designing products within the customer relationship management sector. Background in designing, building, or collaborating on NLP, AI, or ML-based products. Familiarity with design tools such as Sketch, Zeplin, Adobe Creative Suite, or similar UX design programs. Experience in developing or utilizing design component libraries. A comprehensive portfolio showcasing UX design work is required for application. Expertise in designing information architectures, especially in creating data mappings that minimize cognitive load.

About the job

  • Perform in-depth user interviews and generative research to assess the needs of our current clients while pinpointing market gaps.

  • Create and refine innovative UX paradigms that leverage AI technologies, driven by user research insights.

  • Partner with the executive team to outline the product roadmap, ensuring the development of features that propel business growth.

  • Design conversational information architectures tailored for a variety of industry sectors.

  • Lead and mentor our product team, nurturing the skills of both current and future staff.

  • Utilize rich datasets from Fortune 500 companies to derive actionable insights for our clients.

About Augment CXM

At Augment, we are seeking an entrepreneurial-minded Product Designer to shape our flagship product, which aims to transform the communication landscape between brands and customers by integrating AI with human intelligence. Our cutting-edge support and sales augmentation tools are currently utilized by prominent brands like Samsung and Dyson, with many more on the horizon for implementation. Our innovative products employ advanced natural language processing techniques within contemporary consumer communication tools, emphasizing the creation of a user experience that effectively bridges the gap between human and artificial intelligence.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.