Lead Product Analyst - Onboarding

Wise is looking for a Lead Product Analyst focused on Onboarding to help refine and improve how new users start their journey. This role centers on making the onboarding process smoother and more intuitive for customers in London. Role overview As a Lead Product Analyst, the main goal is to enhance the user experience during onboarding. Day-to-day work involves examining data trends and identifying areas where the onboarding process can be improved. The position also requires close collaboration with teams across the business to turn insights into real product changes. What you will do Analyze onboarding data to spot trends and opportunities for improvement Work with cross-functional teams to share findings and guide product decisions Deliver insights that shape Wise’s onboarding strategy Requirements Strong analytical skills and experience working with product data Ability to collaborate with different teams to solve problems Interest in creating user-friendly onboarding experiences

Role overview Wise is seeking a Product Lead to focus on the Onboarding Experience. This London-based role centers on making the first steps for new users straightforward and engaging. The Product Lead will oversee projects that help users get started smoothly with the Wise platform. What you will do Lead initiatives to improve and streamline the onboarding journey for Wise users Shape product strategies that help users succeed from their very first interaction Create and implement solutions that ensure onboarding is clear and welcoming Location This role is located in London.

As a Lead Product Analyst at Wise, you'll play a pivotal role in shaping our product strategy and delivering data-driven insights. You'll collaborate with cross-functional teams to analyze market trends, user behavior, and product performance, enabling us to make informed decisions that enhance user experience and drive growth.

Wise is looking for a Lead Product Analyst to help shape product strategy in London. This position centers on analyzing user data, spotting patterns, and turning findings into clear recommendations for the product team. Role overview This role focuses on understanding how users interact with Wise's products. By examining usage data and identifying key trends, you will provide insights that inform decisions across the product lifecycle. What you will do Analyze user data to uncover trends and behaviors Translate findings into actionable recommendations for product development Work closely with teams to improve user experience and support business growth Requirements Experience in product analytics or a related field Strong ability to interpret data and communicate insights Comfort working with cross-functional teams

Wise is looking for a Lead Product Analyst to help shape the future of international money transfers. This position is based in London and centers on using data to guide product decisions and enhance the customer experience. Role overview The Lead Product Analyst will take charge of data-focused projects, working closely with teams from different disciplines. The goal is to turn complex data into clear recommendations that support Wise’s product strategy. Key responsibilities Lead data analysis efforts to inform product direction Work with cross-functional groups to align on goals and priorities Deliver insights that help improve how users interact with Wise’s products Location This role is based in London.

Wise is searching for a Lead Product Analyst focused on Consumer Accounts in London. This position plays a key part in shaping product strategy and improving how customers interact with the platform. Role overview The Lead Product Analyst will work closely with teams across the company to analyze consumer data and identify trends. By turning these insights into action, this role helps guide product decisions and supports ongoing improvements to user experience. What you will do Analyze consumer account data to uncover patterns in user behavior Work with cross-functional teams to share findings and inform product improvements Drive initiatives that have a direct impact on customers and platform performance Requirements Strong analytical skills with experience interpreting consumer data Ability to collaborate effectively with product, engineering, and other teams Experience in roles that influence product strategy and user experience

Role overview Wise seeks a Lead Product Analyst focused on Regional Expansion. The main responsibility is to use data to guide product decisions as the company enters new markets. Collaboration with teams across the organization is central, with analysis playing a key role in shaping strategy and enhancing the user experience in each region. What you will do Analyze data from both new and established markets to identify trends and growth opportunities Partner with cross-functional teams to inform product strategies using your findings Find ways to enhance user experience through insights drawn from data Support product decisions with clear, actionable analysis Location This role is based in London.

About AcousticAcoustic is a forward-thinking software platform that empowers organizations worldwide to optimize their marketing communications. As a rapidly expanding SaaS company, we are dedicated to developing cutting-edge marketing technology that enables businesses to engage customers with personalized, data-driven interactions at scale. Our work culture is diverse, fast-paced, and collaborative, yet remains welcoming and open. We appreciate team members who excel in communication, thrive in cross-functional settings, and relish tackling intricate challenges together.Position OverviewAs an Onboarding Product Specialist, you will play a vital role in guiding customers to fully embrace our MarTech software platform. You will build strong relationships with key stakeholders and orchestrate a structured onboarding experience. Your responsibilities will include collaborating closely with clients to document their goals, facilitating product training, gathering necessary documentation for our Provisioning Specialists to set up their Acoustic account, importing data, and successfully launching the product for their teams.You will oversee a portfolio of onboarding projects that span various industries and regions. Additionally, you will collaborate with various Acoustic teams and integration partners as you navigate clients through their onboarding journeys. Key ResponsibilitiesOnboarding DeliveryInitiate onboarding processes within our Customer Onboarding Team, engaging with partners and familiarizing yourself with the Acoustic methodology.Collaborate with clients to evaluate their objectives and existing business practices, ensuring alignment during onboarding, appropriate account setup, and implementation backing.Monitor task progress against timelines, coordinate with internal personnel, and ensure that all milestones are achieved punctually.Design and present training programs using Microsoft Teams and recorded webinars.Evaluate, monitor, and analyze results to continuously refine onboarding initiatives.Manage the complete project delivery for each onboarding engagement, encompassing planning, risk assessment, and stakeholder communication.Keep precise and current project documentation, including onboarding plans, status updates, and post-onboarding evaluations.Customer ExperienceAim for 100% customer satisfaction throughout the onboarding journey.Serve as the voice of the customer, collaborating with Provisioning, Sales, Product, Services, and Customer Success teams to deliver an unparalleled experience.Establish yourself as a trusted resource and support point within the Customer Onboarding Team.Operational StandardsAdhere to all personnel and security policies.Comply with billable and client utilization targets as set by management.Proactively identify and implement improvements to enhance the onboarding process.

Ebury helps businesses expand internationally and values practical problem-solving, teamwork, and innovation. Team members contribute in an environment where efforts are recognized and everyone is encouraged to reach their goals. Role overview The KYC Onboarding Analyst is based in London, spending four days per week in the office and one day working remotely. This position plays a key part in onboarding corporate clients by managing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD). The analyst ensures compliance with all relevant regulations and maintains direct contact with clients to support a high standard of onboarding. What you will do Carry out detailed CDD and EDD checks for both new and existing corporate clients. Examine complex ownership structures and transaction activity to guide risk assessments. Communicate with clients to collect required information and clarify onboarding steps. Oversee a personal portfolio of onboarding cases, balancing priorities and meeting deadlines. Work with other teams to refine processes and improve the client experience. Requirements Background in CDD and EDD within the financial services sector. Knowledge of financial crime risks and compliance standards. Strong analytical skills for interpreting complex data and structures. Excellent organization and attention to detail. Clear, confident communicator. Proactive and able to work effectively within a team. What Ebury offers Join a supportive team that values security and forward thinking. This role offers the chance to contribute to safer financial outcomes for clients while developing your career within a dedicated onboarding team.

About LendableAt Lendable, our mission is to create unparalleled technology solutions that empower individuals to access credit and save money effectively. As one of the fastest-growing fintech companies in the UK, we have made significant strides since our inception:Recognized as one of the UK's newest unicorns with a dynamic team of over 700 talented individuals.Ranked among the top tech companies in rapid growth.Achieved profitability since 2017.Supported by esteemed investors such as Balderton Capital and Goldman Sachs.Highly rated by customers, boasting a 4.9 rating from tens of thousands of reviews on Trustpilot.We have successfully redesigned and improved the Big Three consumer finance products: loans, credit cards, and car finance, allowing our customers to receive funds in minutes rather than days.As we continue to expand, our focus is on penetrating the two largest Western markets (the UK and the US), where trillions of financial products are tied up in outdated banking systems.Join Our Team If You Want ToTake ownership of your work from day one, making impactful decisions that influence the trajectory and success of Lendable.Collaborate with a team of exceptional individuals who are determined to solve problems and develop innovative solutions.Leverage cutting-edge technology, incorporating new data sources, machine learning, and AI to streamline processes.About the RoleWe are searching for an experienced Lead Product Analyst to spearhead product analytics within our rapidly evolving multi-product application. In this influential role, you will uncover critical insights that enhance our Zable app, utilized by over 1 million customers on both iOS and Android platforms. Your analytical expertise will directly impact product strategy and significantly improve our core user experience.As the primary analytical advocate for our Zable app, you will manage the entire experimentation lifecycle, influencing user experience decisions and driving product enhancements.

Wise is hiring a Lead Product Analyst for the Business Account Management team in London. This position centers on guiding product development and refining features for business clients. Role overview The Lead Product Analyst works closely with product teams to improve user experience and address the changing needs of Wise’s business customers. The role involves analyzing data and identifying trends that inform product decisions. What you will do Drive product enhancements based on insights from user data Support the creation and prioritization of the product roadmap Collaborate with teams to ensure data-driven decisions shape new features Requirements Strong analytical skills and experience working with product teams Ability to translate data into actionable recommendations Interest in improving products for business users

Role overview The Lead Product Analyst - Consumer Account at Wise plays a key part in shaping the future of consumer account services. Based in London, this role centers on applying data analysis to improve products and enhance the user experience. Collaboration is central to this position. The analyst partners with teams across Wise to translate insights into practical changes, helping to guide decisions and set priorities for consumer account features. What you will do Use data to identify opportunities for product improvements Work closely with cross-functional teams to implement changes Help influence the direction of consumer account services by sharing actionable insights Location This position is based in London.

Role overview Wise seeks a Lead Product Analyst to join the Business Account Management team in London. This role centers on using analytical skills to guide strategic product choices and enhance the experience for business clients. What you will do Collaborate with teams throughout Wise to analyze data and identify trends Pinpoint opportunities to improve the product for business customers Recommend and support the implementation of changes that help make international money transfers easier and more cost-effective

Join Wise as a Principal Product Manager specializing in Consumer Onboarding, where you'll lead our efforts to refine and enhance user experiences. You will play a critical role in shaping the product vision and strategy, ensuring our onboarding processes are seamless and user-focused. This is an exciting opportunity to make a significant impact on our global user base.

We are seeking a passionate and innovative Group Design Lead to spearhead our Global KYC Onboarding initiatives at Wise. In this pivotal role, you will lead a team of designers to enhance the onboarding experience for our customers, ensuring compliance and efficiency while maintaining our user-centric approach. You will collaborate closely with cross-functional teams, driving the design vision and strategy that aligns with our mission to make money work for everyone.

Join Talan as a Business Analyst specializing in Client Onboarding and FX e-Trading. In this critical role, you will collaborate with cross-functional teams to drive the onboarding process for clients in the fast-paced foreign exchange trading sector. Your analytical skills will be key in identifying improvement opportunities, optimizing client experiences, and enhancing operational efficiency.

Role overview Talan is hiring a Back-Office Digital Portal Business Analyst in London. The focus of this position is to enhance the onboarding journey for new users by refining digital solutions and ensuring a smooth start for each person joining the platform. Key responsibilities Collaborate with teams from multiple departments to gather and clarify requirements for the digital portal. Analyze user feedback to spot pain points and suggest improvements. Contribute to strategies that boost user engagement and satisfaction throughout the onboarding process. Collaboration This role requires frequent interaction with colleagues from various functions. The goal is to align onboarding processes with both user needs and broader business objectives.

About the Role At SumUp, our mission is to bridge the gap between merchants and consumers, empowering local communities to flourish. With SumUp Pay, we are innovating a banking experience that connects individuals to the small businesses they adore while facilitating free transactions for our merchants. SumUp Pay simplifies financial management for consumers, enhances everyday spending, and fortifies the bond between them and local merchants, delivering value and fostering growth for community businesses. This pivotal role offers the chance to influence our global strategy at a rapid pace, tackling diverse topics and opportunities. Your strategic acumen, creative problem-solving, and relentless drive will be essential as you lead initiatives within the Consumer Tribe, dedicated to expanding SumUp Pay and enhancing the consumer-merchant relationship while collaborating across the organization.

Join Wise as a Content Design Lead focusing on Consumer Onboarding. In this pivotal role, you will craft and lead the creation of engaging content that enhances the onboarding experience for our users. Your insights will shape how we communicate with our audience, ensuring clarity and user engagement. You’ll collaborate closely with product teams to align content strategies with user needs.