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Lead People Operations Generalist

Harness, Inc.London, England, United Kingdom
On-site Full-time

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Experience Level

Manager

Qualifications

Candidates should possess a robust understanding of HR principles, with experience in a similar role preferred. Strong analytical skills, compliance knowledge, and the ability to work collaboratively across teams are essential. Excellent communication skills in English, both written and verbal, are necessary, and proficiency in other European languages is a plus. You should be proactive, with a passion for enhancing employee experiences and a keen ability to navigate complex HR challenges.

About the job

Harness is a leading AI Software Delivery Platform, founded by the visionary technologist and entrepreneur Jyoti Bansal, who also established AppDynamics, acquired by Cisco for an impressive $3.7 billion. With approximately $570 million in funding and a valuation of $5.5 billion, Harness is supported by elite investors such as Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, and Citi Ventures. As artificial intelligence continues to revolutionize code development, the main challenges now lie in the post-code processes — including testing, deployments, application security, reliability, compliance, and cost optimization. Harness is transforming this "outer loop" by integrating AI and automation, enabling teams to deliver software faster while ensuring security and governance throughout the entire software delivery lifecycle.

Leveraging Harness AI and the Software Delivery Knowledge Graph, the Harness Platform infuses profound context and intelligent automation across the software delivery lifecycle, embedding governance and policy-driven controls throughout.

In the past year, Harness has driven over 185 million deployments, 82 million builds, 18 trillion flag evaluations, 8 million security scans, optimized 9.1 billion tests, safeguarded 3 trillion API calls, and managed $2.8 billion in cloud expenditures. This has empowered customers like United Airlines, Morningstar, and Choice Hotels to accelerate their release cycles by up to 75%, lower cloud costs by as much as 60%, and achieve a tenfold increase in DevOps efficiency.

With a global presence in 14 offices across 25 countries, Harness is paving the way for the future of AI software delivery, and we invite outstanding talent to join us in our mission.

Position Summary

We are seeking a Lead People Operations Generalist to enhance the employee experience across the EMEA region for our dynamic global tech firm. This dual-role position combines strategic oversight with hands-on execution. As the regional expert in People Operations, you will ensure that our HR practices are compliant, scalable, and centered around human experiences while collaborating closely with global teams.

You will oversee core people operations throughout the employee lifecycle, serve as the primary contact for complex cases, and assist in developing the systems, processes, and standards necessary for confident scaling across multiple countries. Collaboration with other General & Administrative teams, such as Payroll and Legal, will be essential to provide operational, compliance, and administrative support to the business. This role reports to the Senior Manager of People Operations.

About the Role

  • Act as the People Operations lead for EMEA, supporting employees and managers across diverse countries and employment models.
  • Manage regional people processes, including onboarding, offboarding, employee data management, leaves, mobility, and lifecycle transitions.

About Harness, Inc.

Harness is at the forefront of AI-powered software delivery, transforming how teams deploy and manage applications. With significant backing from top-tier investors and a commitment to innovation, Harness is redefining industry standards and helping organizations achieve unprecedented efficiency and security in their software delivery processes.

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