About the job
About Motorway
Motorway is the UK's leading online marketplace for used cars, connecting private sellers with a vast network of verified dealers across the nation. Our innovative platform has transformed the way individuals sell their cars, ensuring they receive the best possible offers. Established in 2017, we have revolutionized this space with our technology-driven approach and have successfully raised £143 million in Series C funding from top-tier global investors.
Join us at a pivotal moment in our growth journey and contribute to reshaping the automotive industry.
The Role
In this critical position, you'll be at the core of our dealer operations, managing and nurturing relationships with our most essential dealer partners who contribute significantly to our marketplace.
We are seeking a Strategic Account Management Lead to spearhead a team dedicated to our top dealer accounts. This hands-on leadership role involves setting performance expectations, fostering effective operational routines, coaching team members for excellence, and collaborating across departments to translate strategic goals into tangible results.
The ideal candidate will possess extensive experience in sales and account management, coupled with a proven history of guiding high-performing teams in client-facing roles. You will be responsible for overseeing key processes, working closely with cross-functional partners, and driving accountability through data-driven insights and targeted coaching.
This is an exciting opportunity to support Motorway's mission of creating a better car market for the future. The position is based in London, with weekly travel to Brighton, which is reimbursable.
Responsibilities of the Strategic Account Management Lead include:
Leading the Strategic Account Managers to achieve defined performance metrics.
Establishing and maintaining the team's operational rhythm, including planning, forecasting, pipeline management, and performance reviews.
Driving growth and retention among our top dealer partners, focused on sustainable, mutually beneficial relationships.
Holding the team accountable for results, leveraging data to identify challenges and foster improvements.
Coaching and developing managers through regular one-on-one meetings, deal assessments, and tailored development initiatives.

