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Experience Level
Manager
Qualifications
Proven experience in DevOps engineering, with a strong focus on automation and cloud technologies. Expertise in CI/CD tools and practices. Hands-on experience with containerization technologies such as Docker and Kubernetes. Strong scripting skills in languages such as Python, Bash, or similar. Experience with monitoring and logging tools to ensure system performance. Ability to work collaboratively in a fast-paced environment.
About the job
Elliptic seeks a Lead DevOps Engineer in London to drive improvements in infrastructure and deployment processes. This position plays a key part in supporting integration and delivery across the company.
Role overview
The Lead DevOps Engineer works closely with various teams to enhance development pipelines. The focus is on maintaining reliable systems and ensuring that integration and deployment run smoothly.
Collaboration
Regular interaction with engineering and other departments is central to this role. By working together, teams can identify bottlenecks and implement solutions that strengthen overall reliability.
Location
This position is based in London, United Kingdom.
About Elliptic
Elliptic is a leading provider of blockchain analytics and compliance solutions, empowering businesses and institutions to navigate the complex world of cryptocurrencies. Our innovative technology helps clients mitigate risks and unlock the potential of digital assets.
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Search for Senior Data Reliability Engineer At Elliptic London
Join our innovative team at Elliptic as a Senior Data Engineer, where your expertise will help shape the future of blockchain intelligence. We are looking for a talented individual who is passionate about data engineering and wants to make an impact in the cryptocurrency space.In this role, you will design, develop, and optimize data pipelines, ensuring the integrity and accuracy of data that drives decision-making across the organization. Your work will involve collaborating with various stakeholders to identify data needs and implement solutions that enhance data accessibility and usability.
Full-time|$1K/yr - $1K/yr|On-site|London, United Kingdom
Join Us in Shaping the Future of Blockchain IntelligenceAt Elliptic, we are pioneering the intelligence framework for the future of finance. Our dedicated teams are committed to transforming intricate blockchain and off-chain data into actionable insights, equipping financial institutions, regulators, and businesses with the confidence to innovate. Our mission is to make digital-asset intelligence seamlessly accessible, as we design and scale the data streams and services that drive Elliptic’s analytics and decision-making products.As a Data Engineer, you will architect and optimize systems that process vast blockchain and off-chain datasets, facilitating organizations across the globe in making informed, data-driven decisions.Your role will involve engaging with platform-focused teams or those directly handling product data, as you tackle challenges related to batch and streaming processing while developing high-quality, scalable solutions in a rapidly changing ecosystem.
What You'll Accomplish:As a Senior Data Reliability Engineer, you will spearhead the integration of Site Reliability Engineering (SRE) across all engineering practices. Your leadership will ensure that every engineer and team is dedicated to crafting software that is not only resilient but also exceptionally reliable. You will collaborate with a diverse, cross-functional team of subject matter experts and on-call engineers, focused on maintaining high performance of our platform around the clock.Overseeing a comprehensive suite of products, you will be responsible for the reliability of enterprise-grade applications that process thousands of queries per second. Elliptic is acclaimed for its extensive and dependable datasets, and your role will be pivotal in establishing a market-leading infrastructure for data quality and governance. This involves creating the processes, culture, and frameworks that will enhance observability, data quality, lineage, and remediation, forming a crucial backbone of our data and intelligence platform.Your Responsibilities:This role spans multiple teams, and you will receive full support from leadership and engineering while showcasing exemplary standards. Your main tasks will include:Promote the principles of SRE and DRE throughout the engineering teams.Lead the development of a data quality framework that assures our clients of the accuracy of our data and supports marketing and revenue initiatives.Define and manage the on-call process within the SRE function:Quickly gain an in-depth understanding of our systems.Lead incident management.Conduct post-incident reviews.Ensure timely completion of follow-up actions.Assess and enhance our existing end-to-end on-call processes.Participate in the on-call rotation, approximately every 4 to 5 weeks, ensuring 24/7 coverage.Evaluate, manage, and improve our current monitoring, alerting, paging, and documentation solutions.Provide reports on system uptime, availability, and performance across our product range.Draft post-mortem reports for both internal and external stakeholders.Represent the SRE and DRE functions during discussions with top-tier enterprise financial institutions.
Are you passionate about driving DevOps culture, enhancing automation, and making a tangible difference across engineering teams in a dynamic environment?At Elliptic, we are on the lookout for a Senior DevOps Engineer who brings over 10 years of DevOps expertise, including at least 7 years of hands-on experience with Kubernetes. We value individuals who take initiative, lead projects from conception through to execution, make data-driven decisions, and continuously seek to enhance systems and processes. In this critical role, you will help shape our platform strategy, collaborate with skilled engineers, and nurture a culture of reliability, security, and efficiency.Your Impact:You will play a pivotal role in transforming the way we approach DevOps, security, and reliability at Elliptic, fostering an environment of efficiency and autonomy. Join a growing team of dedicated engineers who embrace challenges and are unafraid to innovate. Our commitment to openness is reflected in our engineering teams, encouraging you to question norms and devise creative solutions to meet our customers' needs.Your Responsibilities:Provide expert DevOps leadership across all engineering layers.Promote DevOps, security, and reliability engineering practices within the engineering team.Design and provision resilient infrastructure across multiple regions and availability zones.Develop compliant, reliable, and feature-rich developer platforms focused on container orchestration.Facilitate Continuous Delivery and Deployment through CI/CD pipelines and GitOps tools.Support security and testing measures early in the development process, and manage progressive delivery in production environments.Enhance developer productivity and experience throughout the Software Development Life Cycle (SDLC).Optimize costs by adjusting infrastructure sizes and creating ephemeral, on-demand environments.Implement proactive monitoring for security and reliability using observability tools, including SIEM, APM, tracing, infrastructure metrics, and dashboards.Effectively eliminate toil through durable engineering solutions.
Are you ready to leverage your analytical skills to influence executive decision-making for years to come?We are seeking a dynamic individual who excels at the crossroads of data analysis and commercial strategy. If you have a knack for identifying trends in customer lifecycle data that drive leadership's growth strategies, and are excited about building scalable reporting infrastructures, we want you on our team.Your Impact:At Elliptic, we believe that exceptional commercial operations stem from outstanding insights. We are not just tracking metrics; we are cultivating analytical capabilities that clarify how prospects become customers, how customers derive value, and how revenue can grow in a predictable manner.As the analytical partner to our executive team, you will translate complex data from our go-to-market strategies into insights that guide strategic discussions, planning, and investment decisions.Accelerate revenue growth through in-depth analyses of customer lifecycle performance. By examining comprehensive customer lifecycle analytics, you will provide strategic recommendations that enhance acquisition, expansion, and retention efforts.Lifecycle Performance AnalysisConduct thorough analyses of conversion rates, volume, and time-sensitive metrics across the entire customer lifecycle to drive revenue acceleration.Identify friction points and growth opportunities in acquisition, expansion, and retention through quantitative analysis and cohort modeling.Develop and maintain analyses regarding multi-touch attribution for marketing investment returns.Create forecasting models for pipeline health, churn risks, expansion signals, and capacity planning to aid strategic decision-making.Synthesize cross-functional data to pinpoint conversion drivers, bottlenecks, and performance variations by segment, channel, and motion.Strategic Partnership with LeadershipProvide analytical support to the Head of Revenue Operations for pipeline management, forecast accuracy, sales cycle optimization, win/loss analysis, and sales productivity.Deliver insights to the Director of Customer Success regarding churn drivers, health score effectiveness, time-to-value, expansion opportunities, and customer segmentation.Translate complex analytical findings into actionable insights for the Chief Revenue Officer through executive dashboards.
Your ImpactJoin our dynamic People team as a Senior People Partner and significantly influence our organization. Positioned at the core of our operations, you will collaborate with leaders to empower our teams and drive overall success. If you possess a strong background in strategic partnership, talent management, and organizational design, and excel in fast-paced, high-growth environments, we are eager to connect with you.Key ResponsibilitiesServe as a key advisor to senior leadership on all people-related strategies to enhance performance and achieve business objectives.Work collaboratively with the Director of People to design and implement effective People strategies focusing on talent development, employee engagement, organizational culture, and change management.Leverage data analytics to identify trends, inform decision-making, and assist managers with workforce planning and organizational structure.Champion the successful implementation of company-wide programs, including performance management systems, compensation cycles, and hybrid working strategies, ensuring smooth adoption across teams.Provide pragmatic advice and coaching on employee relations, balancing organizational needs with empathy and fairness.Mentor and develop fellow People Partners to enhance team capabilities and ensure consistency in our approach.Drive initiatives to foster our organizational culture, aligned with our leadership behaviors and core values.
At Elliptic, we are at the forefront of combating illicit cryptocurrency activities, having traced and disrupted over $21.8 billion in crypto laundering across various blockchains. Our work spans from monitoring sanctioned nation-states to dismantling organized crime networks that utilize token swaps and unregulated exchanges. Our compliance and investigations teams leverage our solutions to track and screen transactions with an impressive 99% market coverage.Our Customer Platform is pivotal in achieving this at an enterprise scale. We are dedicated to building a secure customer environment and robust platform foundations, empowering teams to deliver confidently while ensuring that Elliptic remains enterprise-ready.We are actively seeking a talented Full-Stack Software Engineer to join our team, focused on designing and developing exceptional customer-facing experiences and platform services that facilitate key functionalities including authentication, governance, user management, and operational tooling.Your ImpactAs a Full-Stack Software Engineer on the Customer Platform team, your contributions will be critical in delivering secure, scalable features that enhance the user experience for Elliptic customers, enabling product teams to build and release safely. You will collaborate extensively across frontend and backend systems, working alongside designers and fellow engineers to translate enterprise requirements into reliable, user-friendly experiences.Through your efforts, you will significantly contribute to establishing Elliptic as the premier choice for enterprises and financial institutions by fortifying the operational infrastructure and development platform upon which our business relies.Your ResponsibilitiesDevelop and maintain full-stack features across web UI and APIs, from initial design to production deployment.Engage with a diverse array of platforms, standards, and paradigms including Auth0, OAuth2, SAML, SCIM, and event-driven architectures.Implement secure customer-facing functionalities such as login/signup workflows, user management, governance, and enterprise features.Design and enhance backend services and APIs for shared platform components to support Elliptic’s growth (e.g., authentication/authorization, API gateways, and related services).Collaborate with other product teams to streamline and secure integration with Customer Platform capabilities.Participate in technical design reviews, planning sessions, and code reviews, ensuring high quality and clarity in the development process.Your Qualifications3–6 years of software development experience building production services in TypeScript/Node.js (or similar) and modern web applications (React or equivalent).Proven experience with both frontend and backend technologies.
Full-time|$1K/yr - $1K/yr|On-site|London, United Kingdom
Your ImpactAre you a visionary and analytical professional who excels in fast-paced settings? Do you have a strong business sense and an enthusiasm for cryptocurrency and technology? Join our dynamic team as a Product Manager and take a key role in defining the future of Elliptic.In this pivotal position, you will lead the strategy and evolution of our Real-time Risk solutions, developing tools that instantly identify financial crime risks, enabling our clients to respond to threats as they arise. You'll gain deep insights into our technology, the blockchain analytics and forensics landscape, and work closely with our esteemed clients, including leading figures in the crypto sector, financial institutions, and government bodies. Your knack for recognizing and predicting market demands will be vital in facilitating innovative ideas, design, and development of high-impact solutions.Key ResponsibilitiesCreate and implement scalable, real-time solutions that identify compliance risks and alert clients when activities exceed their established risk thresholds, utilizing Elliptic’s top-tier risk screening features.Work in close collaboration with Engineering and Design teams to deconstruct complex analytical challenges, prioritize technical decisions, and deliver scalable solutions that fulfill customer requirements.Acquire a comprehensive understanding of all Elliptic products, datasets, the blockchain analytics ecosystem, and our clientele to serve as a representative for both internal and external stakeholders.Engage with customers and prospective clients to grasp their goals, challenges, and potential opportunities.Develop and manage a product roadmap while becoming Elliptic's subject matter expert in the Real-time Risk domain.Collaborate with Marketing to strategize go-to-market initiatives and assist Sales and Customer teams during key engagements.Assess product performance and client feedback after launch, using analytics and insights to continually enhance features, increase user value, and drive product iterations.
Full-time|$1K/yr - $1K/yr|On-site|London, United Kingdom
Are you ready to shape the future of value transfer? Do you thrive on tackling unprecedented challenges? Join a values-driven organization that prioritizes the growth of its employees!Your Impact:Become a pivotal member of Elliptic, where you will transform complex datasets into actionable insights, compelling narratives, and quantifiable results. You will delve into intricate patterns within digital assets, create reproducible analyses, and present clear visualizations that guide Product and Marketing strategies, support Sales and Policy discussions, and amplify Elliptic’s presence in the marketplace. You will manage the entire process from raw data to impactful storytelling.Your Responsibilities:Conduct comprehensive mixed-method research on cryptocurrency ecosystems and user behaviors, merging quantitative analysis with strong domain expertise.Create clear, precise visuals and written narratives for reports, blogs, briefings, talks, and client-facing materials.Develop analytical assets and tools for use by Marketing and Communications across various campaigns and channels.Play a crucial role in our Intelligence organization to validate findings and uphold methodological integrity and relevance.Provide Product teams with data-driven insights on challenges, opportunities, and outcome metrics rooted in Intel data.Deliver concise analyses and visuals to Marketing and Revenue teams that clarify trends, value propositions, and risks for prospects and clients.Ensure the highest standards of data quality, documentation, and reproducibility.Create reusable notebooks, datasets, and dashboards that streamline recurring analyses.You Are a Great Fit If You:Exhibit a strong sense of curiosity and skepticism.Communicate complex ideas with clarity and confidence, tailoring depth to suit the audience.Value visual clarity as much as analytical accuracy.Pursue evidence rigorously to establish truths.Enjoy collaborating with teams across Data, Marketing, Revenue, and Product.Have a keen interest in cryptocurrencies.Ideal Candidate:Possesses a degree in a STEM field.
Full-time|$1K/yr - $1K/yr|On-site|London, United Kingdom
The impact you'll make:As the Information Security Team Lead, you will spearhead the daily operations and enhancement of Elliptic's information and cyber security initiatives. Your role will involve driving the adoption of SSDLC v2.0, strengthening our cloud and SaaS security frameworks, and ensuring readiness for external audits and customer due diligence. Collaborate closely with Engineering, Platform, Legal, Procurement, and Customer teams to mitigate risks while facilitating delivery and revenue, including the implementation of Enterprise Tier security features.Your responsibilities will include:Programme Ownership and ExecutionLead the execution of the InfoSec roadmap and performance metrics. Transform strategic objectives into actionable quarterly plans with quantifiable results.Establish necessary gates, controls, and reporting mechanisms for SSDLC v2.0 across build and deployment pipelines.Direct the baselining of CSPM/SSPM and the targeted reduction of misconfigurations and vulnerabilities.Risk Management, Assurance, and Audit PreparednessOversee ISMS processes in compliance with ISO 27001. Organize evidence collection for customer audits and external assurances (e.g., penetration testing, TPOs).Lead or contribute to risk management forums. Ensure prompt remediation, risk acceptance, and tracking of exceptions.Cloud and SaaS Security EnhancementsCollaborate with the Platform team to fortify AWS (IAM, KMS, network segmentation, Security Hub, GuardDuty, logging).Enhance endpoint security, identity and access management, vulnerability management, and logging throughout the organization.Leadership and Team CollaborationProvide daily guidance to TISO, Analysts, and cross-functional contributors.Foster a pragmatic, developer-friendly security culture through enablement, playbooks, and training.Vendor Management and Data GovernanceManage vendor security due diligence with defined SLAs and documentation trails. Assist data protection and BC/DR control owners.Required Qualifications:Demonstrated experience leading security initiatives in a cloud-native product environment.Deep understanding of security frameworks and compliance standards.Strong communication skills with the ability to collaborate effectively across teams.
Your Impact:In the role of Director of Engineering, you will spearhead the Data and Intelligence Engineering division at Elliptic. Your leadership will define our technical trajectory, optimize team configurations, and enhance both engineering and operational sophistication within the domain. You will oversee the integration of diverse external and intelligence data sources, ensuring the production of foundational datasets that support our product offerings. As we experience rapid growth, your expertise will be crucial in scaling our data pipelines, infrastructure, and engineering methodologies to facilitate consistent, high-performance data streams, empowering teams across the organization.You will serve as the strategic and technical authority within this organization, collaborating closely with senior engineers, product teams, and intelligence units to develop the operational framework, refine strategic initiatives, and advance the team's maturity while ensuring timely delivery and fostering trust among your colleagues.Elliptic is recognized for its comprehensive and dependable datasets. Your role will be pivotal in maintaining and amplifying this reputation as the business evolves. You will be responsible for defining the architecture and evolution of our data infrastructure, which serves product, intelligence, commercial, finance, and operations teams, making you the primary liaison across these critical functions.Your Responsibilities:Lead the technical vision and platform roadmap for the data domain, collaborating with principal engineers on architectural strategies that weigh business requirements, reliability, cost, and innovation.Develop and enhance the organizational structure, team dynamics, ownership models, operational processes, and recruitment strategies for the domain.Establish delivery standards and rhythms that enhance predictability while maintaining agility.Promote operational excellence by guiding SLAs, observability, data quality standards, and incident management, ensuring that the platform is dependable, quantifiable, and continually advancing.Act as the representative for data engineering across product, commercial, intelligence, operations, and finance sectors.Collaborate effectively with engineering managers to assess team performance and contribute to the recruitment, development, and retention of strong engineering leaders.Balance the need to support product and revenue teams with the imperative to construct reliable, scalable infrastructure. Communicate transparently about prioritization, going beyond just the “what” of tasks and taking ownership of the overall strategy.
About the RoleJoin our dynamic Collection Engineering team as a Senior Fullstack Engineer, where you will play a pivotal role in enhancing Elliptic's efforts to combat crypto crime. You will be instrumental in developing a robust platform that empowers our intelligence organization to efficiently gather and analyze critical information, making the world safer.Your team’s mission is to amplify Elliptic’s intelligence collection capabilities by processing data from diverse sources, including external feeds, internal automation, and client submissions. This intel needs to be systematically classified, stored, and reviewed before being integrated into our proprietary graph database.Collaborate with a talented group of engineers and data scientists to create innovative tools, streamline processes, and eliminate obstacles in our intelligence pipelines.Key ResponsibilitiesDesign and implement software solutions that enhance our intelligence collection and analysis capabilities, including services on Kubernetes and browser extensions.Develop applications to analyze cryptocurrency behavior and trends across both the clear and dark web.Establish observability mechanisms to identify issues within your environments and execute necessary business processes for resolution.Mentor and coach fellow engineers to foster growth and implement best practices within the team.Actively contribute to defining and refining the engineering strategy for your team.Ideal Candidate ProfileDemonstrates a strong passion for cryptocurrencies and blockchains from both technical and economic perspectives.Possesses excellent coding skills in Typescript with a proven track record of delivering effective solutions.Has successfully integrated various systems to improve operational efficiency.Enjoys collaborating within a tight-knit team to tackle impactful challenges, contributing to a safer crypto ecosystem.Promotes a collaborative culture characterized by open communication, especially when addressing issues or concerns.Able to construct well-reasoned, data-driven arguments to influence key stakeholders effectively.
Are you eager to shape the future of value transfer? Do you thrive on tackling unprecedented challenges? Are you seeking a company that prioritizes its values and fosters the growth of its team members?Your Impact:Our engineering platform is integral to our business, serving as the foundation for every product our clients depend on. As a valued member of our team, you will significantly influence both the technical and personal development of our engineering teams. Here’s how:Team Culture Development: You will be instrumental in establishing processes and an environment that empower engineers to excel in collaboration and produce high-quality solutions that deliver tangible value to customers.Career Development Guidance: You will assist engineers in their professional journeys, helping them to identify and achieve their career aspirations. Through regular one-on-ones and performance evaluations, you will provide tailored feedback and support them in crafting and executing personalized development plans.Engineer Empowerment: You will oversee engineers across diverse teams, offering the necessary support and guidance for their growth while granting them the autonomy to make decisions and take ownership of their responsibilities.Innovation Promotion: Openness is one of our core values at Elliptic, particularly within our engineering teams. We encourage engineers to question norms and discover innovative solutions for our clients. By nurturing a culture of lean thinking, you will facilitate the quick launch of ideas, enabling rapid iteration and enhancement.Join a team of skilled and passionate engineers who embrace challenges and strive to solve complex problems. Your mentorship, coaching, and development of team members will be essential in unlocking their potential and advancing Elliptic's engineering initiatives.Your Responsibilities:Conduct regular one-on-ones and performance reviews with engineers to provide personalized feedback and supportUnderstand each team member's career objectives and assist them in establishing and following development plansMaintain oversight of all team aspects, fostering a positive culture to ensure expectations are set and work is completedEncourage knowledge-sharing forums and collaboration among engineers.
Join Elliptic, where our cutting-edge Investigator tool empowers compliance teams globally to execute investigations with unprecedented speed and efficacy, utilizing the world's most precise crypto identity dataset. Our intuitive forensics visualize fund flows across blockchains at the click of a button, enabling teams to uncover vital evidence swiftly and resolve criminal cases more efficiently. We're seeking a dynamic Engineering Lead to elevate our product and team to new heights.Your Impact:As the Lead of the Investigations team, you will redefine how compliance teams monitor fund movements and combat financial crime. Collaborating closely with product management, you will guide the technical strategy of our platform, transforming complex blockchain data into intuitive and valuable product features.You will mentor and cultivate a high-performing team, instilling a culture of innovation and accountability, while partnering across the organization to provide significant value to our users.Your Responsibilities:Write and review code to support the team, exemplifying best practices, and collaborate with engineers to share insights and tackle complex challenges.Guide your team in making informed technical choices by evaluating trade-offs and selecting strategies that align technical quality with business objectives.Work collaboratively with Product and other stakeholders to ensure the team focuses on the most impactful work.Empower team members to discover their own solutions, enhancing problem-solving skills and fostering a self-sufficient, resilient team.Provide comprehensive system context and overviews to new team members, expediting their onboarding and productivity.Articulate complex technical concepts clearly to engineers, managers, and business stakeholders.Your Qualifications:Leadership Experience: You have successfully led or mentored a small engineering team (approximately 3–6 members) and contributed to their professional growth.Proficiency in JavaScript/TypeScript: Strong skills in backend (Node.js) and frontend (React) development. Experience with frameworks such as NestJS or Redux is an advantage.Architectural Acumen: You have designed scalable UI applications and APIs and are adept at making informed decisions regarding technology choices and architectural patterns.Problem-Solving Mindset: A passion for tackling complex technical challenges and a commitment to continuous improvement.
Role overview Elliptic is hiring an AI Infrastructure Engineer in London, United Kingdom. This role focuses on building and supporting the technical foundation behind Elliptic's AI-driven financial technology products. What you will do Design and implement infrastructure for AI systems Maintain and improve the platforms that power Elliptic’s AI products Work with teams across the company to develop scalable, reliable solutions Monitor and optimize system performance to support product innovation
Elliptic seeks a Lead DevOps Engineer in London to drive improvements in infrastructure and deployment processes. This position plays a key part in supporting integration and delivery across the company. Role overview The Lead DevOps Engineer works closely with various teams to enhance development pipelines. The focus is on maintaining reliable systems and ensuring that integration and deployment run smoothly. Collaboration Regular interaction with engineering and other departments is central to this role. By working together, teams can identify bottlenecks and implement solutions that strengthen overall reliability. Location This position is based in London, United Kingdom.
ABOUT XCEPTORAt Xceptor, data is the cornerstone of our operations. Our platform is intricately designed to facilitate comprehensive data manipulation. We harness data from diverse sources, ensuring it is curated, normalized, validated, repaired, and enriched. The data produced by Xceptor is reliable and trustworthy, meeting the high standards of our clients.Recognized as a leader in the Financial Services sector, we closely collaborate with Business Users in Middle and Back-Office teams, empowering them to address their data challenges independently, removing the dependency on technology-led projects.Our mission is to empower business users within financial institutions to create automated processes that yield trustworthy data.Our values include:Client CentricityOne TeamImpactful Your Role:As a Site Reliability Engineer (SRE), you will play a vital role in ensuring the reliability, performance, security, and operability of our services in production. You will collaborate with various teams across Xceptor, setting and evolving standards for SLOs/SLIs, observability, incident response, and operational controls. Your focus will be on building automation that reduces operational toil and enables safe and swift deployments in both cloud and on-premises environments.Xceptor employs an AI-first product development lifecycle, where AI agents act as digital partners, enhancing our design, build, testing, documentation, deployment, and operational processes. We engineer reliability through established standards, automation, and measurable signals, while maintaining human oversight for intent, constraints, verification, and accountability. What You’ll Be Doing:As a Site Reliability Engineer, you will enhance the functionality and reliability of our services, ensuring they operate optimally in production.
About UsAt Heidi Health, we believe that healthcare deserves a more harmonious approach—one that ensures care remains continuous and deeply personalized. Our innovative AI Care Partner collaborates with healthcare providers to enhance the care experience for patients and clinicians alike.Our diverse team includes doctors, engineers, designers, researchers, and creatives, all dedicated to creating tools that empower clinicians to focus on what matters most: their patients.In just 18 months, we've reclaimed over 18 million hours for healthcare professionals, facilitating 73 million patient visits across 116 countries. Currently, our technology supports more than two million patient visits weekly worldwide.With nearly $100 million in funding, we are expanding our presence in the US, UK, Canada, and Europe, partnering with prestigious health systems such as the NHS, Beth Israel Lahey Health, and Monash Health.The OpportunityJoin our core Platform/SRE team, where you will take charge of production reliability. This role involves active incident response, on-call duties, system reliability, and daily operational oversight of Heidi’s platform.We welcome applications from mid-level SREs eager to embrace greater responsibility, as well as senior SREs who relish hands-on operational roles. This position emphasizes operational involvement and aims to maintain the health of real systems in production.Your ResponsibilitiesEngage in on-call and incident response: Address production incidents, assist in service restoration, and facilitate clear communication during incidents, escalating to leading incidents over time.Enhance operational reliability: Identify recurring issues and reliability risks, driving improvements through better alerting, automation, system enhancements, and process refinements.Manage production environment components: Operate and enhance Kubernetes clusters, cloud infrastructure, and core platform services, increasing responsibility as expertise grows.Boost observability: Refine dashboards, alerts, logs, and traces to enable earlier detection and faster diagnosis of issues, concentrating on actionable insights.Minimize operational toil: Automate repetitive tasks, streamline runbooks, and enhance tooling to facilitate smoother and safer on-call and daily operations.
Senior Site Reliability Engineer At ClearScore, we pride ourselves on being a unique workplace that has revolutionized the financial services industry over the past decade. With millions of users benefiting from our services, our success is driven by a collaborative culture that values hard work, adaptability, and mutual respect. This environment empowers our team members to realize their full potential and achieve outcomes that profoundly impact our users' lives. Our mission is to enhance the financial wellbeing of our users by placing their needs at the forefront of our innovations. Leveraging advanced technology, insightful analytics, and stunning design, we help our users gain financial confidence and make informed decisions. We believe in fostering an environment where our employees can thrive, which is why we prioritize output over hours logged. We embrace an inclusive culture that encourages personal wellness while supporting career growth and development. Your Responsibilities: Drive architectural advancements by participating in RFCs, architecture forums, and company-wide initiatives to enhance reliability, scalability, and efficiency. Lead and advance ClearScore’s Kubernetes platform, focusing on designing, upgrading, and optimizing clusters at scale while shaping our Kubernetes usage across the organization. Independently troubleshoot and resolve complex production issues, utilizing a profound understanding of distributed systems and containerization to prevent and mitigate incidents. Design and contribute to Kubernetes controllers and automation tools that enhance our infrastructure and developer experience. Improve our AWS estate, ensuring cost-effectiveness, security, and scalability while promoting best practices across teams. Collaborate with developers to enhance service observability, implement strategic metrics and alerting, and create informative dashboards for intricate systems. Construct and maintain CI/CD pipelines from inception for new use cases, manage migrations, and introduce new tooling as necessary. Engage with open-source projects by providing fixes, feedback, or developing new tools aligned with our mission. Mentor mid-level SREs and other engineers, fostering their growth in technical mastery and operational excellence.
About WheelyWheely is revolutionizing premium transportation in major cities across Europe, the United States, and the Middle East. We seamlessly integrate cutting-edge technology with the artistry of five-star chauffeuring to provide an unparalleled experience that has earned the trust of over 100,000 active riders and 1,200 corporate clients.As a profitable and rapidly growing scale-up, we have raised $43M and surpassed $100M in annual revenue. Following our recent launch in New York City, we are swiftly expanding across the US and EMEA. If you take pride in your craft and are eager to contribute to our next phase of growth, we invite you to connect with us.Our infrastructure has been rebuilt almost from the ground up over the past few years, and we are now seeking to further expand our infrastructure team.As a valued member of our team, you will focus on minimizing incidents related to availability, performance, and security. You will accelerate the delivery of new features to customers by building flexible, highly available, and secure infrastructure, ensuring a smooth journey for every customer.
Apr 9, 2026
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