Lead Data Analyst - CRM Analytics

As a Lead Data Analyst at Wise, you will play a pivotal role in shaping our pricing strategy on the Wise Platform. Your expertise in data analysis and keen insights will drive our decision-making process, ensuring we remain competitive and transparent in our pricing model. Collaborating with cross-functional teams, you will translate complex datasets into actionable insights that enhance our product offerings and customer satisfaction.

Wise is looking for a Lead Data Analyst focused on Pricing to help shape pricing strategies and support data-driven decisions. This position is based in London and works closely with teams across the company. Role overview This role centers on analyzing and optimizing pricing models. The Lead Data Analyst will review market trends, assess data, and recommend adjustments to support Wise’s business goals. Collaboration Working with cross-functional teams is a key part of this position. Expect to share insights, coordinate on projects, and ensure pricing strategies remain relevant and competitive. Requirements Strong analytical skills Experience with pricing models Ability to interpret market data and trends Comfort working with teams across different functions

Role Overview Wise is hiring a Staff Data Analyst for the Operations team in London. This role focuses on using data to improve how the company works and supports better decision-making. The analyst will work with complex datasets, uncover trends, and help shape the way Wise operates. What You Will Do Analyze large and varied datasets to find patterns and opportunities for improvement Translate data findings into clear, actionable recommendations for the Operations team Support ongoing efforts to refine and streamline operational processes Work closely with colleagues to share insights and enable strategic choices Who We’re Looking For Strong attention to detail and a methodical approach to problem-solving Experience working with data to inform business or operational decisions Ability to communicate insights clearly to a range of stakeholders

Join Wise as a Lead Data Analyst in our Operations team, where you will play a crucial role in driving data-driven decision making. In this position, you will lead a team of analysts, utilizing your expertise to interpret complex data sets and provide actionable insights that enhance operational efficiency and customer satisfaction.

Wise is seeking a Lead Data Analyst with a focus on CRM Analytics to join the team in London. This position centers on using analytical skills to support and improve customer relationship management initiatives. Role overview The Lead Data Analyst will work with complex datasets to uncover trends and patterns that inform Wise’s CRM strategies. The role involves turning raw data into clear, actionable insights that shape how the company connects with its customers. Key responsibilities Analyze large and varied datasets related to customer interactions and engagement. Develop insights that support Wise’s CRM goals and improve customer experience. Collaborate with teams across the company to refine and optimize customer engagement strategies. Collaboration This role works closely with cross-functional teams, ensuring that data-driven recommendations are integrated into Wise’s broader customer engagement efforts.

Role Overview Wise is looking for a Senior Engineering Team Lead focused on Data Platforms to join the London office. This role centers on guiding a skilled team of engineers and strengthening the company’s data infrastructure. The position offers the chance to shape how Wise manages and scales its data capabilities. What You Will Do Lead and support a team of engineers working on Wise’s data platform Create an environment where collaboration and knowledge sharing are standard practice Drive improvements in platform reliability and performance Champion engineering best practices and help the team adopt them Work closely with stakeholders to ensure the platform meets operational needs Location This position is based in London.

Role overview Wise is seeking a Senior Presales Consultant to support the WISE Platform in London. This position involves direct interaction with clients, focusing on how Wise’s products can strengthen their business processes. What you will do Connect with both prospective and existing clients to identify their business needs Present and demonstrate WISE Platform features, highlighting practical benefits Communicate the value Wise products add to client operations in clear terms Build trust and lasting relationships to support the sales process

Role overview The Lead Data Scientist for Fraud Prevention at Wise plays a key role in safeguarding the platform against fraudulent activity. Based in London, this position involves guiding a team of data scientists while working directly with large, complex data sets to spot patterns and potential risks. What you will do Lead a team focused on detecting and preventing fraud across Wise’s platform Analyze complex data to uncover suspicious trends and behaviors Build and improve predictive models that identify fraudulent activity Introduce and implement new approaches to enhance Wise’s fraud prevention systems

Role overview Wise is hiring a Data Platform Engineer focused on the Database Platform, working primarily with Python. This role centers on improving data processes, maintaining strong performance, and supporting scalable solutions. The work involves close collaboration with teams across the business to deliver reliable and efficient data systems. What you will do Optimize and streamline data workflows for better performance and scalability Work with cross-functional teams to implement effective data solutions Contribute technical expertise to improve Wise’s data architecture Location This position is based in London.

About the RoleAs a Lead Analyst at Wise, you will play a pivotal role in developing advanced systems that facilitate scalable, multi-regional processes. Your primary focus will be on identifying and authenticating customers while minimizing the potential for financial crime throughout their lifecycle. You will collaborate closely with Product, Engineering, Operations, and Compliance teams to enhance control effectiveness, streamline customer experience, and boost operational efficiency.Your ResponsibilitiesTackle the three core challenges of financial crime analytics: balancing risk, user friction, and operational costs. You will assess opportunities, model impacts on volume, cost, and risk, and analyze the effectiveness of control changes and operational experiments. Additionally, you'll quantify the reasons for document rejections and develop effective recovery prompts.Design scalable platforms that provide sustainable, long-term solutions rather than short-term growth hacks.Adopt a data-as-a-product mentality by collaborating with engineers to create well-instrumented systems that track end-to-end performance. You'll define and maintain authoritative datasets and dashboards covering onboarding funnels, manual reviews, document processing, and operational performance, while also enabling stakeholders to independently access self-serve data assets and documentation.Engage with stakeholders by translating inquiries from CDD Operations, KYC Controls, Product, and Engineering into clear analytical frameworks, effectively communicating insights, trade-offs, and recommendations to shape future product outcomes.This position is categorized as a Lead Analyst role. For further details regarding our Analytics Career Map and leveling structure, please click here.

Wise is looking for a Lead Data Analyst to join the Treasury team in London, with a focus on FX Markets. This position centers on improving how the company manages currencies and supports trading operations through data analysis. Role overview The Lead Data Analyst will guide initiatives that use data to strengthen currency management strategies. Day-to-day work involves examining large and complex data sets, identifying trends, and translating findings into practical recommendations. Collaboration This role works closely with teams across Wise. By sharing insights and analysis, the Lead Data Analyst helps shape important financial decisions and supports business growth. Key responsibilities Analyze FX market data to support currency management and trading operations Lead projects that turn data into actionable insights for the Treasury team Work with colleagues from different departments to deliver recommendations that inform financial strategy

Role Overview Wise is looking for a Senior Product Compliance Manager to guide compliance efforts for the WISE Platform in London. This position shapes compliance strategy and ensures products align with regulatory and industry requirements. What You Will Do Lead the development and execution of product compliance strategy for the WISE Platform. Work closely with teams across the business to spot compliance risks and address them with practical solutions. Help ensure Wise products meet all necessary regulatory and industry standards. Collaboration This role works with colleagues from multiple disciplines to support the platform’s overall success and maintain a strong compliance posture.

Wise is looking for a Lead Data Analyst to strengthen operational performance through data insights. This role is based in London and centers on guiding a team of analysts, collaborating with colleagues across departments, and turning data into clear recommendations for process improvements. Role overview This position focuses on uncovering opportunities to refine operations and support better decision-making. The Lead Data Analyst interprets complex data, develops practical strategies, and communicates findings directly to stakeholders. What you will do Lead and mentor a team of data analysts Work with cross-functional teams to identify and prioritize process improvements Analyze large datasets to extract actionable insights Present data-driven recommendations to stakeholders Requirements Strong analytical skills and experience with complex datasets Ability to develop strategies based on data findings Experience presenting to and influencing stakeholders Background in leading or mentoring analysts is preferred

Role overview The Lead Data Analyst for the Treasury team at Wise focuses on foreign exchange (FX) markets. This role shapes financial strategies through detailed analytical work and collaboration across teams. Key responsibilities Apply advanced analytical skills to guide decisions that impact Wise’s financial strategies in FX markets. Collaborate with teams throughout the company to enable data-driven decision-making. Maintain the integrity and accuracy of financial analytics within the Treasury function. Location This position is based in London.

Wise is seeking a Lead Analyst focused on Financial Crime in London. This position plays a key part in protecting financial systems and ensuring compliance. Role overview The Lead Analyst examines complex data to identify potential risks related to financial crime. The work involves developing strategies that help reduce those risks and strengthen Wise’s compliance processes. Collaboration This role works closely with teams across the company. Coordinating with colleagues in different functions is essential to improve the overall approach to financial crime prevention. Requirements Experience analyzing large and complex data sets Ability to develop risk mitigation strategies Strong collaboration skills with cross-functional teams

Role overview The Lead Product Analyst - Consumer Account at Wise plays a key part in shaping the future of consumer account services. Based in London, this role centers on applying data analysis to improve products and enhance the user experience. Collaboration is central to this position. The analyst partners with teams across Wise to translate insights into practical changes, helping to guide decisions and set priorities for consumer account features. What you will do Use data to identify opportunities for product improvements Work closely with cross-functional teams to implement changes Help influence the direction of consumer account services by sharing actionable insights Location This position is based in London.

Role overview Wise seeks a Pricing Experience Specialist based in London. The position centers on shaping and improving pricing strategies to help meet both customer expectations and the company’s objectives. What you will do Study market trends to guide pricing decisions Collaborate with teams throughout Wise to ensure pricing matches product offerings and customer needs Apply data and insights to enhance pricing models and processes

As a Lead Product Analyst at Wise, you'll play a pivotal role in shaping our product strategy and delivering data-driven insights. You'll collaborate with cross-functional teams to analyze market trends, user behavior, and product performance, enabling us to make informed decisions that enhance user experience and drive growth.

Wise is looking for a Lead Product Analyst to help shape product strategy in London. This position centers on analyzing user data, spotting patterns, and turning findings into clear recommendations for the product team. Role overview This role focuses on understanding how users interact with Wise's products. By examining usage data and identifying key trends, you will provide insights that inform decisions across the product lifecycle. What you will do Analyze user data to uncover trends and behaviors Translate findings into actionable recommendations for product development Work closely with teams to improve user experience and support business growth Requirements Experience in product analytics or a related field Strong ability to interpret data and communicate insights Comfort working with cross-functional teams