Join Level AI, a pioneering Series C startup established in 2019 and based in Mountain View, California. Our innovative AI-driven platform is transforming traditional contact centers into strategic assets, providing deep insights from customer interactions using cutting-edge technologies like Large Language Models. We empower organizations to elevate customer experiences and fuel growth through actionable intelligence. Our commitment to innovation ensures that we remain the most adaptable and forward-thinking solution in the industry.Position Overview: We are actively seeking a Lead Software Engineer to elevate our engineering standards across all technology layers at Level AI, including applications, platforms, and infrastructure. The ideal candidate will collaborate extensively with team members and the broader engineering community to create highly scalable and efficient systems. As a technical thought leader, you will address complex challenges by designing and implementing simple yet elegant solutions. You will also mentor junior engineers and champion best engineering practices, while working closely with product managers and various stakeholders.Competencies: Expertise in Large Scale Distributed Systems, Search Technologies (e.g., Elasticsearch), High-Scale Messaging Systems (e.g., Kafka), Real-Time Job Queues, High Throughput and Low Latency Systems, Python, Django, Relational Databases (e.g., PostgreSQL), Data Modeling, Database Query Optimization, Caching, Redis, Celery, CI/CD, GCP, Kubernetes, and Docker.
Jul 9, 2025