About the job
At Celonis, we are at the forefront of revolutionizing Process Intelligence technology and stand as one of the fastest-growing SaaS companies globally. We see immense potential in harnessing AI, data, and intelligence to enhance productivity across business processes, and we invite you to be a part of this transformative journey.
The Team:
Our Services division is a pivotal force that supports our customers through their technical journeys, ensuring they derive substantial business value from our offerings. We encompass Consulting Services, Academy, and Customer Support, positioning ourselves as thought leaders with extensive expertise across product, technical, and domain areas. Our goal is to facilitate Celonis implementations, maximize business value, and enhance product adoption, leveraging our best practices and award-winning support.
The Role:
As the Senior AI Deployment Architect, you will engage directly with clients to understand their unique challenges and design, implement, and scale cutting-edge AI solutions and automations utilizing our Process Intelligence platform. You will operate in both presales and postsales capacities, collaborating closely with AI specialists from Product & Engineering and GTM teams to standardize and disseminate these solutions across our customer base at scale.
This position is available at any of our Celonis offices, and we are particularly interested in candidates with substantial hands-on experience in delivering high-impact solutions to customers.
The Work You’ll Do:
- Articulate the Celonis AI value proposition and vision to clients, aligning our solutions with their AI strategies.
- Prototype, develop, implement, and scale AI solutions tailored to specific customer requirements, encompassing both traditional machine learning and LLM-based solutions.
- Identify and curate scalable AI use cases across the Celonis platform, driving innovation and broadening our service offerings.
- Document and disseminate AI success stories internally and externally to enhance engagement.
- Lead the strategic execution of the roadmap for AI Lighthouse customers.
- Collaborate closely with Product & Engineering and Business Apps Teams to guide future product development based on customer insights.
- Train internal teams to effectively position and deploy AI solutions.
- Design and architect comprehensive deployments that integrate AI, Process Intelligence, and automation.

