Knowledge Manager

Join our dynamic team at Synthesia as a Senior Knowledge & Enablement Specialist. In this pivotal role, you will be responsible for empowering our teams with the knowledge and tools they need to excel. You will design and implement training programs that enhance performance and foster a culture of continuous learning.

Join Synthesia as a Knowledge & Enablement Specialist, where you'll play a crucial role in empowering our teams and clients with the knowledge and tools they need to succeed. In this dynamic position, you will collaborate with cross-functional teams to develop and implement enablement strategies that enhance our product offerings and improve overall customer experience.

Join LGC Group as a Commercial Enablement and CRM Specialist, where you will play a pivotal role in enhancing our commercial strategies and optimizing customer relationship management. In this dynamic position, you will collaborate with cross-functional teams to implement effective CRM solutions that drive sales and improve customer engagement.

Join Our Ambitious Team to Shape the Future of Running TrainingAt Runna, we empower everyday runners to achieve their goals through our cutting-edge app, offering exceptional training, coaching, and a vibrant community for all levels—from improving your 5K time to preparing for your first marathon.With rapid growth following our recent $6.5M funding round in November 2023, led by JamJar and supported by Eka Ventures, Venrex, and Creator Ventures, we are on an exciting journey. In 2024, we were honored as one of three global finalists for Apple's iPhone App of the Year and were acquired by Strava in 2025!Our vision is bold: to become the premier global training platform for millions of runners worldwide. We seek passionate individuals to help us create something impactful, especially now with Strava's support propelling our mission forward. The Team You’ll Be Part Of:We are on the lookout for a Customer Experience Content & AI Knowledge Specialist to take charge of Runna’s Help Centre and knowledge management processes within our Customer Experience team.In this role, you will ensure that customers can quickly access clear and accurate information and that our AI systems are supported by well-organized, reliable knowledge. You will set the benchmarks for our published content, ensure its relevance, and develop a knowledge infrastructure that enhances the customer experience.Your Responsibilities:Oversee the Help Centre’s App & FAQ section comprehensively—focusing on information architecture, searchability, content quality, and ongoing enhancements.Craft, refine, and update content that enables customers to confidently self-serve, ensuring clarity, empathy, and excellent support outcomes.Implement streamlined governance to maintain content accuracy as our product evolves (including ownership, review cycles, verification processes, and change alerts).Prepare knowledge to be AI-ready—organize and manage content so that our AI tools can efficiently retrieve and deliver accurate responses.Utilize feedback mechanisms (search queries, contact reasons, article ratings, AI escalations, and agent feedback) to identify gaps and prioritize high-impact improvements.

Join our dynamic team as an AI Enablement Specialist at mangroup, where you'll play a pivotal role in transforming our AI initiatives into actionable strategies. Your expertise will help us harness the power of artificial intelligence to drive innovation and enhance our operational capabilities.

About the Role and TeamAt Bumble, we are dedicated to fostering a world where relationships are healthy, equitable, and rooted in kindness, respect, and authentic connections. Our Customer Experience & Trust team embodies this mission by ensuring that every interaction on our platform is safe, supportive, and reliable. As an Operations Specialist focusing on AI Enablement, you will be instrumental in enhancing the quality of our AI-driven customer interactions. Your contributions will ensure that our AI support agents reflect Bumble's principles of empathy, inclusivity, and precision, delivering prompt and high-quality assistance to our community. Join our passionate global team that merges product insight with a steadfast commitment to people-first design. Together, we will redefine how technology, particularly AI, can foster trust and care at every user interaction.

About Checkout.com Checkout.com helps major brands like eBay, ASOS, Klarna, Uber Eats, and Sony power their online payments. Each time a customer completes a digital purchase, our technology works behind the scenes to make the process smooth and secure. As a leader in fintech, we process billions of transactions every year through a global network. Our goal is to make digital payments simple for businesses, helping them grow, keep customers, and reduce friction at checkout. Headquartered in London, Checkout.com operates from 19 offices across six continents. Our teams focus on high standards and continuous improvement. Joining us means contributing to the future of financial technology. Role Overview: Senior Specialist, Sales Enablement The Senior Specialist, Sales Enablement supports the UK and EEA Commercial teams. This role covers training delivery, enablement program execution, content development, process improvement, and reporting. Regular collaboration with the VP of UK & EEA is expected, including participation in leadership meetings to spot and address productivity issues that may impact revenue.

Senior Director of Commercial EnablementBecome part of our transformative journey to redefine shopping and dining experiences. Our merchant partners play a crucial role in our ambitious vision. As Deliveroo continues to expand its global footprint across diverse sectors including restaurants, grocery, retail, and emerging verticals, we are enhancing our commercial capabilities to drive this growth. Our Commercial team is at the core of Deliveroo's marketplace, influencing how we engage with partners around the world. From forging significant partnerships to discovering new revenue avenues and developing data-driven growth strategies, we tackle significant challenges that propel our business forward. If you excel in dynamic commercial environments and aspire to shape the future of a leading global brand, this is the perfect team for you.We are on the lookout for a Senior Director of Commercial Enablement to join our London headquarters. In this pivotal leadership role, which reports directly to the Chief Revenue Officer, you will take charge of enhancing and standardizing our merchant-facing operations globally, ensuring widespread adoption of best practices.Discover our Commercial team — learn about our values, our operational style, and what you can expect as part of our dynamic environment.Your ResponsibilitiesYou will lead a team of over 40 specialists and be a member of the Merchant Leadership Team. This role aims to elevate our global operations, creating uniformity where crucial and adaptability where necessary across numerous frontline commercial roles.Your daily activities may include:Global Standard Setting: Own the commercial agenda comprehensively, establishing standards for the entire merchant lifecycle—from acquisition and onboarding to growth and off-boarding.Product & Tech Collaboration: Foster the development of scalable, automated, and AI-enhanced merchant-facing tools in partnership with Product and Tech leaders to boost operational efficiency and commercial results.Go-to-Market Strategy: Spearhead the implementation of merchant-facing process and technology updates, ensuring high adoption rates across diverse commercial teams.Scaled Engagement: Manage B2B CRM, web, and paid channels to enhance partner acquisition and engagement through evergreen merchant content.Performance Metrics & Incentives: Design and refine commercial reporting, metrics, and incentive frameworks in collaboration with Data Science and Analytics to facilitate global decision-making.

About Heidi HealthHeidi Health is pioneering an AI Care Partner designed to assist clinicians at every stage, from documentation to the delivery of care. Our mission is to enhance healthcare capabilities while ensuring a profoundly human touch. In just 18 months, we've reclaimed over 18 million hours for healthcare professionals and have facilitated more than 73 million patient visits. Currently, our technology underpins over two million patient interactions weekly across 116 countries and is available in more than 110 languages.Founded by healthcare professionals, Heidi Health unites a diverse team of clinicians, engineers, designers, scientists, and creative minds, all striving towards a common goal: strengthening the essential human connection in healthcare.With nearly $100 million in funding, we are expanding our reach across the USA, UK, Canada, and Europe, partnering with major health systems such as the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health.We act swiftly to address critical needs while remaining anchored in proven methodologies, as we shape the future of healthcare. Are you ready to take on this challenge?Position OverviewWe are seeking a dynamic and strategic Revenue Enablement Specialist (UK) to develop, implement, and scale exceptional enablement programs across our global Go-To-Market (GTM) organization. Reporting directly to the Global Head of Revenue Enablement, you will be responsible for crafting and executing onboarding, product training, sales process enablement, and competency programs that empower our UK sales and customer success teams to excel.This role will involve bridging the gap between Product, Sales, Customer Success, Revenue Operations, and organizational objectives by equipping our UK commercial teams with essential tools, resources, and training to elevate their performance and drive business growth. You will be instrumental in ensuring our sales and success teams are consistently prepared to engage effectively with prospects and customers, thereby advancing our mission to transform healthcare.

At Synthesia, we are revolutionizing the way businesses communicate through our cutting-edge AI video platform, which is currently utilized by over 90% of Fortune 100 companies. Established in 2017 and headquartered in London, we proudly operate with teams across Europe and the US, dedicated to enhancing visual communication and fostering enterprise skill development.As AI continues to redefine our professional landscape, we are committed to developing innovative products that empower individuals and organizations to excel. Following our recent Series E funding round, which raised $200 million, our company is now valued at $4 billion, with total funding surpassing $530 million from esteemed investors such as Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside founders and operators from Stripe, Datadog, Miro, and Webflow.Role OverviewWe are seeking an experienced Senior Manager of Revenue Enablement to spearhead the strategy, execution, and continuous enhancement of enablement programs for our Customer Success, Support, and Services teams. This pivotal role ensures that our customer-facing teams are equipped with the skills, processes, and tools necessary to accelerate time-to-value, enhance adoption, improve customer retention, and deliver consistent, high-quality experiences.Reporting directly to the Head of Revenue Enablement, this highly strategic position requires an individual who can align enablement initiatives with overarching company growth strategies, influence senior leadership, and drive measurable revenue outcomes. You will operate at both strategic and executional levels, ensuring that enablement programs are effectively designed and integrated into day-to-day operations.In this role, you will collaborate closely with leadership in Services & Customer Success, RevOps, Product, and Executive stakeholders to implement best practices, optimize workflows, and assess the impact throughout the post-sales customer journey. While initially an individual contributor, this position is designed to evolve into a leadership role as our company expands.

This 8-month fixed-term role covers parental leave on SumUp’s Sales Enablement team in London. The position focuses on supporting sales teams by managing and improving the content ecosystem that underpins thousands of sales interactions across inside sales, field sales, and key accounts. The contract may be extended, depending on business needs. Role overview The Sales Enablement Content Specialist oversees Mission Control, SumUp’s sales knowledge base and microsite. The role ensures that content remains accessible, relevant, and practical for sales representatives, especially those working in the field. As SumUp expands across EU markets, this position helps maintain high standards for sales resources and explores new, AI-supported methods for content delivery. What you will do Manage and update Mission Control, making sure sales content is easy to find and fits the needs of field and inside sales teams. Build relationships with sales leaders in EU markets to understand their teams’ resource needs and deliver materials in formats such as one-pagers, guides, video tutorials, and slide decks. Research and evaluate platforms and tools to improve how content is delivered and scaled across different countries and teams. Collaborate with local trainers to ensure materials are relevant and effective for each market. Work with subject matter experts from Sales, Marketing, and Product to produce content that reflects current positioning, competitive insights, and product updates, especially before major launches. Lead the rebranding of all sales enablement materials, ensuring consistency and quality in every market. Requirements Strong stakeholder management skills, including a proactive approach to engaging sales leaders, gathering feedback, and responding to content needs.

About Checkout.com Checkout.com powers online payments for major brands including eBay, ASOS, Klarna, Uber Eats, and Sony. The company processes billions of transactions each year, helping businesses deliver smooth checkout experiences for their customers. With 19 offices across six continents and headquarters in London, Checkout.com brings together a diverse team focused on results and continuous improvement. The company’s technology supports digital payments worldwide, often operating so seamlessly that users barely notice, but merchants and customers benefit every day. Role Overview: Knowledge Manager, People Team The Knowledge Manager for the People team will manage, develop, and optimize knowledge assets related to HR operations. This position is responsible for capturing, organizing, and sharing operational HR knowledge to support productivity and informed decision-making across teams. The role involves setting up and maintaining knowledge-sharing practices, tools, and resources that help drive consistent performance and ongoing growth within the People team.

Director of Revenue EnablementLocation: London, UK - HybridAs the Director of Revenue Enablement at Showpad, you will spearhead the development and implementation of our global enablement strategy, acting as the architect to transform Go-To-Market (GTM) behaviors and enhance field performance. Your role will encompass both the rapid onboarding of new hires and the ongoing advancement of seasoned sales representatives through various programs, processes, and technology.The Revenue Enablement team serves as our activation layer; your responsibility will be to ensure that change management is effectively embedded in the field, uphold the integrity of our GTM methodologies (Showpad Value Selling and Value Realization), and address performance gaps to prevent any decline in sales execution.This is a high-visibility role, positioned as a 'Customer Zero' and a leader in defining the 'Core Buyer Persona'. Since enablement is at the heart of Showpad's mission, you will utilize our own platform to drive success, aligning with our vision of 'Showpad on Showpad' and aiding GTM teams in achieving results in customer-facing roles. The outputs from the field Enablement team will serve as a powerful testament to our clients. You will be a brand ambassador and an industry thought leader, illustrating how to impact critical KPIs such as Ramp Effectiveness, Sales Productivity, Win Rates, and Quota Attainment.Join us if you are passionate about shaping the future of AI-driven Revenue Effectiveness!

Join Thirdbridge as a Commercial Enablement Manager, where you will play a pivotal role in driving our revenue operations. You will be responsible for developing and implementing strategies to enhance our commercial capabilities, ensuring our teams are equipped with the necessary tools, resources, and training to succeed. This role is ideal for an individual passionate about fostering a high-performing culture and maximizing revenue through effective enablement initiatives.

About AvePoint: As a leader in data security and governance, AvePoint empowers organizations to collaborate with confidence. We serve over 25,000 clients globally, providing solutions that enhance data security and optimize critical information across platforms like Microsoft, Google, and Salesforce. Our extensive partner network includes around 5,000 managed service providers, value-added resellers, and systems integrators, making our solutions accessible in over 100 cloud marketplaces. Discover more at www.avepoint.com. We believe in investing in our people. With a culture rooted in agility, passion, and teamwork, we empower you to take charge of your career and make a meaningful impact. About the Role: We are searching for an innovative and strategic Director of Field Enablement to spearhead our enablement initiatives across our global teams. This pivotal role is essential for driving revenue growth, enhancing productivity, and ensuring excellence within our customer-facing and internal teams. The ideal candidate will be a visionary leader with a solid history of designing and executing impactful enablement programs in a dynamic global environment. Key Responsibilities include: Collaborate cross-functionally to design and implement global enablement programs for sales and technical teams. Work alongside field leadership, product, marketing, and GTM teams to create quarterly modules tailored to support business growth and local requirements. Develop an incentive framework utilizing badges and gamification to boost engagement and learning. Monitor key metrics for both new and veteran hires to enhance the effectiveness of enablement initiatives. Foster partnerships...

Join gbg as an Enablement Manager, where you will play a pivotal role in equipping our teams with the necessary tools and resources to excel in their roles. You will collaborate with various departments to create and implement effective enablement strategies that enhance productivity and drive success.

About the Role enable is seeking a Project Manager based in London. This position leads projects from start to finish, working across multiple sectors. The Project Manager guides teams, tracks progress, and makes sure project objectives are achieved. What You Will Do Oversee project execution and delivery Coordinate team members and resources Monitor timelines and project milestones Address challenges as they arise Communicate clearly with stakeholders What We Look For Strategic thinking and planning skills Strong communication abilities Experience managing projects Comfort working with teams in varied sectors

About Perk Perk (formerly TravelPerk) offers a platform that simplifies travel and spend management for businesses. By automating tasks like travel bookings, expense tracking, and invoice handling, Perk helps teams save time and work more efficiently. More than 10,000 companies, including Wise, On Running, Breitling, and Fabletics, use Perk to address productivity challenges. The platform targets a $1.7 trillion problem linked to productivity loss across industries. Since its founding in 2015, Perk has grown to over 1,800 employees in 12 locations, with main offices in London and Boston. The company focuses on innovation, control, and ease of use, aiming to improve both business operations and employee satisfaction. Our Values and Team Perk’s culture centers on ownership, striving for excellence, and collaboration. Curiosity and a purposeful approach are highly valued. The team brings together professionals from the travel and SaaS sectors, representing more than 70 countries. Learn more about Perk at www.perk.com.

Join Harvey as the GTM Enablement Manager for the EMEA region, where you will play a pivotal role in driving our go-to-market strategy and enabling teams across various markets. This is a unique opportunity to leverage your expertise in market dynamics and sales enablement to enhance our operational effectiveness and revenue growth.