Knowledge Manager - People Team

We are seeking a dynamic and experienced Knowledge Manager to join our innovative team at Multiverse in London. As a Knowledge Manager, you will play a pivotal role in capturing, organizing, and disseminating knowledge throughout the organization. Your expertise will help ensure that our team has access to the most relevant information, enhancing our collaborative efforts and driving our mission forward.

About Checkout.com Checkout.com powers online payments for major brands including eBay, ASOS, Klarna, Uber Eats, and Sony. The company processes billions of transactions each year, helping businesses deliver smooth checkout experiences for their customers. With 19 offices across six continents and headquarters in London, Checkout.com brings together a diverse team focused on results and continuous improvement. The company’s technology supports digital payments worldwide, often operating so seamlessly that users barely notice, but merchants and customers benefit every day. Role Overview: Knowledge Manager, People Team The Knowledge Manager for the People team will manage, develop, and optimize knowledge assets related to HR operations. This position is responsible for capturing, organizing, and sharing operational HR knowledge to support productivity and informed decision-making across teams. The role involves setting up and maintaining knowledge-sharing practices, tools, and resources that help drive consistent performance and ongoing growth within the People team.

Join our dynamic team at Synthesia as a Senior Knowledge & Enablement Specialist. In this pivotal role, you will be responsible for empowering our teams with the knowledge and tools they need to excel. You will design and implement training programs that enhance performance and foster a culture of continuous learning.

Join Synthesia as a Knowledge & Enablement Specialist, where you'll play a crucial role in empowering our teams and clients with the knowledge and tools they need to succeed. In this dynamic position, you will collaborate with cross-functional teams to develop and implement enablement strategies that enhance our product offerings and improve overall customer experience.

Join Our Ambitious Team to Shape the Future of Running TrainingAt Runna, we empower everyday runners to achieve their goals through our cutting-edge app, offering exceptional training, coaching, and a vibrant community for all levels—from improving your 5K time to preparing for your first marathon.With rapid growth following our recent $6.5M funding round in November 2023, led by JamJar and supported by Eka Ventures, Venrex, and Creator Ventures, we are on an exciting journey. In 2024, we were honored as one of three global finalists for Apple's iPhone App of the Year and were acquired by Strava in 2025!Our vision is bold: to become the premier global training platform for millions of runners worldwide. We seek passionate individuals to help us create something impactful, especially now with Strava's support propelling our mission forward. The Team You’ll Be Part Of:We are on the lookout for a Customer Experience Content & AI Knowledge Specialist to take charge of Runna’s Help Centre and knowledge management processes within our Customer Experience team.In this role, you will ensure that customers can quickly access clear and accurate information and that our AI systems are supported by well-organized, reliable knowledge. You will set the benchmarks for our published content, ensure its relevance, and develop a knowledge infrastructure that enhances the customer experience.Your Responsibilities:Oversee the Help Centre’s App & FAQ section comprehensively—focusing on information architecture, searchability, content quality, and ongoing enhancements.Craft, refine, and update content that enables customers to confidently self-serve, ensuring clarity, empathy, and excellent support outcomes.Implement streamlined governance to maintain content accuracy as our product evolves (including ownership, review cycles, verification processes, and change alerts).Prepare knowledge to be AI-ready—organize and manage content so that our AI tools can efficiently retrieve and deliver accurate responses.Utilize feedback mechanisms (search queries, contact reasons, article ratings, AI escalations, and agent feedback) to identify gaps and prioritize high-impact improvements.

avomind connects decision-makers in private equity, consulting, corporate strategy, and investment management with industry experts and market insights. With offices in Europe, North America, and Asia, avomind supports consulting firms, investment funds, and multinational corporations across many industries. Role overview The Research Compliance Manager joins the global Legal and Compliance team, focusing on the Research business. Reporting to the Director of Research Compliance in London, this role works closely with Legal, Client Protection, Research, Product, and Engineering teams. Based in London, the position involves frequent collaboration with colleagues across nine offices worldwide. What you will do Develop and implement legal and compliance procedures to ensure research outputs comply with relevant laws and regulations. Design and execute strategies to monitor and review company research. Work with Research, Product, and Engineering teams to achieve shared objectives. Recruit, onboard, train, and manage a team of Research Compliance associates in London. Guide the team in reviewing and approving expert insights for compliance with laws and company policies. Collaborate with Product and Engineering to improve research delivery platforms and technologies. Create marketing materials to support and train the Research and Client Services teams. What avomind offers This position provides the opportunity to shape and grow the Research Compliance Team in a commercial environment. The role offers autonomy in daily operations and support to take initiative as the team develops.

About Glean:Founded in 2019, Glean is a revolutionary AI-driven knowledge management platform that empowers organizations to efficiently locate, organize, and share information across teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have access to the right knowledge at the right moment, enhancing productivity and collaboration. Our advanced AI technology streamlines knowledge discovery, enabling teams to harness their collective intelligence more effectively.The vision for Glean originated from Founder & CEO Arvind Jain’s profound understanding of the obstacles employees encounter when searching for and comprehending information at work. Witnessing firsthand the challenges posed by fragmented knowledge and an array of SaaS tools that hinder productivity, he committed to creating a superior solution—an AI-powered enterprise search platform that facilitates quick and intuitive access to essential information. Glean has since evolved into the leading Work AI platform, incorporating enterprise-grade search, an AI assistant, and robust application and agent-building capabilities to fundamentally transform the way employees work.About the Role:Glean is on the lookout for a skilled AI Outcomes Manager to join our rapidly growing team. In this pivotal role, the AI Outcomes Manager will be instrumental in reshaping the operational dynamics of every department through the power of Glean. You will collaborate closely with executives and end users, leveraging your business insight, product sensibility, and prompting expertise to guide them in evolving into an AI-native enterprise.

About Glean:Founded in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and share information within their teams. By integrating effortlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean guarantees that employees can access the right knowledge at the right moment, enhancing productivity and collaboration. Our cutting-edge AI technology streamlines knowledge discovery, enabling teams to leverage their collective intelligence faster and more effectively.Glean emerged from the insights of Founder & CEO Arvind Jain, who recognized the obstacles employees face in finding and comprehending information at work. Witnessing the fragmentation of knowledge and the overwhelming number of SaaS tools that hinder productivity, he dedicated himself to creating a more efficient solution—an AI-powered enterprise search platform designed for intuitive access to essential information. Today, Glean has established itself as a leading Work AI platform, offering enterprise-grade search capabilities, an AI assistant, and robust application-building tools that fundamentally transform workplace dynamics.About the Role:As a Sales Development Representative at Glean, you will collaborate closely with our Account Executives to discover and engage potential clients who would greatly benefit from our platform. Your mission will be to cultivate qualified sales opportunities that drive the company’s revenue growth. We will equip you with the necessary tools, training, mentorship, and leadership to effectively connect with prospective clients, understand their unique challenges, and articulate how Glean can address their needs. Join us in our mission to provide individuals with the knowledge they need to make a significant impact in the world and become a key player in reshaping business operations.

Join Glean, the Future of Knowledge Management!Founded in 2019, Glean is a revolutionary AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and disseminate information within their teams. By seamlessly integrating with essential tools like Google Drive, Slack, and Microsoft Teams, Glean enhances productivity and collaboration by ensuring that employees can access the right knowledge precisely when they need it. Our cutting-edge AI technology streamlines knowledge discovery, enabling teams to effectively harness their collective intelligence.Glean was born from the vision of our Founder & CEO, Arvind Jain, who recognized the challenges employees face in navigating fragmented knowledge and a plethora of SaaS tools that hinder productivity. He embarked on a mission to create a superior solution—an AI-powered enterprise search platform that allows individuals to intuitively access the information they require. Today, Glean stands as a leader in the Work AI sector, combining enterprise-grade search capabilities with an AI assistant and robust application and agent-building functionalities to fundamentally transform workplace operations.Your Opportunity as a Sales Development Representative:Glean is on the lookout for a dynamic Sales Development Representative who will work closely with our Account Executives to identify and engage potential clients that align perfectly with our offerings. Your primary objective will be to generate qualified sales opportunities that drive the company’s revenue growth. We will equip you with the necessary tools, training, mentorship, and leadership to effectively connect with prospective clients, uncover their unique challenges, and effectively communicate how Glean can provide solutions. Join us in our mission to empower individuals with the knowledge they need to make a significant impact in the world and be part of the transformation in the business landscape.

About Glean:Established in 2019, Glean is a pioneering AI-driven knowledge management platform that empowers organizations to swiftly locate, organize, and disseminate information across teams. By seamlessly integrating with tools such as Google Drive, Slack, and Microsoft Teams, Glean ensures that employees have access to the right knowledge at the right moment, significantly enhancing productivity and collaboration. Our advanced AI technology streamlines knowledge discovery, enabling teams to harness their collective intelligence more efficiently.Glean was founded by CEO Arvind Jain, who recognized the challenges employees encounter in accessing and comprehending workplace information. Witnessing how fragmented knowledge and an overload of SaaS tools hindered productivity, he envisioned a transformative solution—an AI-powered enterprise search platform that allows users to intuitively access necessary information. Glean has since emerged as the leading Work AI platform, fusing enterprise-grade search capabilities with an AI assistant and robust application-building features to fundamentally redefine workplace dynamics. About the Role: Glean is on the lookout for a dynamic Enterprise Account Executive who will spearhead new business initiatives and drive growth within our most significant enterprise prospects. This role requires in-depth account research, executive-level communication, and champion-building strategies to address customer pain points and achieve critical business objectives. You will have the chance to cultivate a territory in the EMEA region, playing a pivotal role in enhancing Glean’s footprint among industry-leading organizations and furthering our mission to revolutionize the workplace through AI.

Checkout.com supports digital transactions for brands like eBay, ASOS, Klarna, Uber Eats, and Sony. The company processes billions of payments each year, operating from its London headquarters and 19 offices worldwide. The team values curiosity, expertise, and an entrepreneurial approach, especially in fast-evolving sectors such as Crypto and iGaming. Role overview The Manager, Account Management will join a growing team in London, focusing on key accounts within the Crypto and iGaming space. This position centers on building strong client relationships and helping clients succeed through tailored support and insights. What you will do Oversee a portfolio of clients, serving as the main point of contact for all account matters. Identify client needs, negotiate pricing, and develop strategies to expand and improve product offerings. Use data analytics and visualization tools to deliver actionable insights and recommendations. Work closely with Sales, Legal, Integration, and Product teams to streamline processes and enhance client experiences. Advocate for clients as the 'Voice of the Merchant', influencing product development and improvements. Represent Checkout.com as a brand ambassador, supporting Quarterly Business Reviews and presenting strategic insights for Tier 1 clients.

About Checkout.com Checkout.com helps businesses worldwide process online payments smoothly and securely. Well-known brands such as eBay, ASOS, Klarna, Uber Eats, and Sony rely on Checkout.com to power their payment systems. With a global network that handles billions of transactions each year, Checkout.com works behind the scenes to keep money moving for businesses and their customers. The company operates from 19 offices across six continents, with its headquarters in London. The team values performance, continuous improvement, and thrives in a results-driven setting. Role Overview: Account Management Manager (London) The Account Management Manager will build and nurture long-term partnerships with key enterprise clients in the UK. This position serves as the main point of contact for top accounts, representing Checkout.com’s products and brand. The role involves advising merchants, sharing expertise, and guiding them to get the most from the platform. Success depends on strong business judgment and the ability to influence stakeholders at all levels. What You Will Do Grow a portfolio of enterprise clients by identifying new opportunities, upselling value-added services, and driving improvements to increase Checkout.com’s share of wallet. Create and implement tailored account development plans for each merchant, outlining clear strategies for growth and success. Build and maintain strong, consultative relationships with merchants through regular, open communication. Who We’re Looking For The ideal candidate is self-motivated, ambitious, and thrives in a competitive environment. Experience working with enterprise clients and a talent for building strong relationships are essential. This role suits someone ready to make a measurable impact within a high-performing fintech company.

frpadvisory is hiring a Manager or Senior Manager to lead its Governance team in London. This position oversees governance frameworks and ensures the organization meets regulatory requirements. The role also supports strategic initiatives that strengthen integrity and operational effectiveness. Role overview The Manager/Senior Manager will guide the development and maintenance of governance processes. Working closely with teams across the business, this leader will provide advice on best practices and help drive improvements in how governance is managed. Key responsibilities Oversee and refine governance frameworks Monitor compliance with relevant regulations Lead strategic projects to enhance governance standards Collaborate with other departments to support organizational goals Advise on governance best practices and process improvements Requirements Experience in governance or a related field Strong leadership and communication skills Ability to work with cross-functional teams Proactive approach to continuous improvement

Project Manager - Change ManagementLocation: LondonSalary: £65,000 - £85,000 + bonus and benefitsWe are seeking a dynamic Project Manager specializing in Change Management to lead transformative projects within the Financial Services sector or for a government/regulatory body. In this role, you will be responsible for managing significant business and technology change initiatives, overseeing employees and third-party stakeholders in a matrix structure, from project inception to successful delivery and warranty exit.Your responsibilities will include:Developing comprehensive project plans that translate business ideas into actionable initiatives across multiple workstreams to achieve desired outcomes.Planning and controlling project delivery timelines and ensuring milestones are met.Leading teams through structural, procedural, and cultural changes while fostering a commitment to innovative working practices.Building and nurturing relationships with sponsors, accountable executives, key business stakeholders, and subject matter experts.Navigating complex political landscapes, balancing conflicting strategies and priorities while exhibiting resilience and tenacity in ensuring successful project delivery.Utilizing analytical and problem-solving skills to identify and manage dependencies, risks, and issues throughout the project lifecycle.Communicating effectively across all levels of the organization, providing timely updates and managing stakeholder expectations.Employing influencing and negotiating techniques to foster collaboration.

As the Manager of SME Account Management at carwow, you will lead a dynamic team focused on enhancing client relationships and driving growth within the small and medium enterprise sector. Your expertise in account management and strategic thinking will be essential for developing tailored solutions that meet our clients' needs, ensuring their satisfaction and loyalty.In this role, you will be responsible for overseeing account strategies, optimizing processes, and collaborating with cross-functional teams to deliver exceptional service. Your leadership will inspire your team to achieve targets and contribute to our mission of revolutionizing the car buying experience.

Role Overview Red Bull GmbH is looking for an IT Manager in London to guide the IT department and strengthen the company’s technology infrastructure. This position focuses on keeping systems performing reliably and efficiently. What You Will Do Lead and support a team of IT professionals Plan and execute technology strategies for the business Oversee the implementation of new IT solutions Monitor and maintain system performance across the organization What We Look For Experience managing IT teams and projects Strong background in technology infrastructure and systems management Ability to plan strategically and deliver results

Are you a dynamic and detail-oriented Project Manager with a passion for Wealth and Asset Management? Join Capco, a leading global management consultancy, known for delivering innovative solutions and helping financial institutions navigate the complexities of their industries. We are seeking an experienced Project Manager to lead strategic initiatives and deliver exceptional value to our clients.

Entain is looking for a Senior Manager to join the Enterprise Risk Management team in London. This leadership role centers on guiding efforts to identify, evaluate, and address risks throughout the company. The position plays a key part in shaping risk management strategies and maintaining compliance with regulatory requirements. Role overview The Senior Manager will work closely with teams across the business to promote risk awareness and encourage proactive management of potential issues. The role involves developing and refining risk frameworks that align with Entain’s business goals, helping to protect both company assets and reputation. What you will do Lead initiatives to identify, assess, and mitigate organizational risks Collaborate with cross-functional teams to advance risk awareness Develop and implement risk management frameworks Ensure compliance with relevant regulatory standards Requirements Experience in enterprise risk management Strong leadership and collaboration skills Knowledge of regulatory compliance in a corporate setting

Join Egis Group as a Commercial Manager specializing in Change Management. In this pivotal role, you will spearhead strategic initiatives to drive organizational change and enhance commercial performance. You will collaborate with cross-functional teams to develop and implement effective change management strategies, ensuring alignment with our business objectives.Your leadership will be key in guiding teams through transitions, fostering a culture of adaptability and resilience. This role is perfect for a proactive manager with a passion for change and a track record of delivering results.